5/5
GoogleThank you so much Christy for helping me find my new home. Can’t recommend you and Douglas Allen enough!
Agent replied · 13 June 2024
Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen
Trusted Agent profile · Essex
Douglas Allen Essex reviews
★★★★★
198 reviews across 1 platform
2 Ladygate Centre, High Street, Wickford, Essex, SS12 9AT
Douglas Allen's office in Essex, at 2 Ladygate Centre, is rated 4.9 out of 5 across 198 reviews on 1 platform, including 198 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Douglas Allen won in 2026.
Awards
The Trusted Agent 2026 results for Douglas Allen, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Essex office, from every platform, shown as written. First names only.
Google5/5
GoogleFantastic and friendly staff. Alex H worked so hard to try and find the right home for me. He listened to what I asked for and went out of his way to call and try to let me see properties quickly. Thank you for great service!
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Best wishes, Douglas Allen
5/5
GoogleEvery step was helped along the way. Caroline, Alex & Natasha we cannot thanks enough for making this as smooth as possible
Agent replied · 23 October 2024
Hello Alison, Thank you for your lovely review! We're glad to hear that Caroline, Alex and Natasha were able to make your experience as smooth as possible. Best wishes, Douglas Allen
5/5
GoogleWe’re currently in the very early stages of purchasing a house through Douglas Allen. So far we’ve been very happy with the service we’ve received from Terry and Alex, extremely helpful and gets back to us very quickly making things a lot easier for us.
Agent replied · 13 June 2024
Hi Samantha, Thank you for taking the time to leave a review for our Wickford team. We're delighted to hear how helpful the team have been so far and we wish you all the best as your journey progresses. Kind regards, Douglas Allen.
5/5
GoogleTerry and Andy were very helpful to us when we were looking for property, with their help,calls and everything,I will recommend them to anyone,Allen and Douglas, nest
5/5
GoogleAll the Staff are friendly and kept us well-informed when we used them. Punctual with our appointments too. They were very professional in their approach.
Agent replied · 13 June 2024
Hi Nita, Thanks for leaving us such a lovely review, we really appreciate it. All the best, Douglas Allen Wickford Estate Agents
5/5
GoogleVery happy to recommended Douglas Allen. Excellent communication from Lucy, Caroline, Alex and Demi. Very happy with the service received leading to a swift sale.
Agent replied · 13 June 2024
Good Afternoon, Thanks for your review, we're delighted you're happy with our service. We're honoured to hear that you would recommend our services to others. Best wishes, Douglas Allen Wickford Estate Agents
5/5
GoogleGreg was so helpful and professional throughout the whole process of selling our house. He kept us well informed at every stage and understood our needs. Highly recommend Douglas Allen.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHad a visit by Alex to give us a valuation. He was very friendly and approachable without being pushy. If we decide to put our property up for sale will definitely be back in touch with him.
Agent replied · 13 June 2024
Hi Natalie, Thank you for leaving a review! It's great to hear how positive your experience has been and how friendly and approachable Alex was throughout your valuation. Best wishes, Douglas Allen.
5/5
GoogleThe selling of my property has gone extremely smooth with the help of Terry and Alex - always available to help and this is what they did as well as anything else that helps! Thank you both- Jackie
Agent replied · 13 June 2024
Hi Jack, Thank you for leaving a review! It's great to hear how smooth the sale of your property has been thanks to the help of Terry and Alex from our Wickford branch, we'll pass your kind words along. Best wishes, Douglas Allen.
5/5
GoogleJazzmin was always so helpful with getting us round to properties and emailing new ones that come on the market. Made our experience a whole lot easier. Would definitely recommend 😊 xx …
5/5
GoogleSuperb from the whole Douglas Allen team, as always. Any future house moves will be dealt with by Stuart and his team.
5/5
GoogleYet to complete but Claudine has been very helpful with our purchase. Very much looking forward to moving into our forever home.
5/5
GoogleI would highly recommend this estate agent. I found a great mortgage through their in house advisor that I hadn’t been offered elsewhere and the service from start to finish was the best I’ve experienced. Thank you
Agent replied · 13 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleIm currently in the processes of purchasing a property, through Douglas Allen, in which terry at my local branch has been fantastic, his communication has been outstanding throughout the process and highly recommended them.
Agent replied · 13 June 2024
Hi Ross, Thank you for leaving a review! It's fantastic to hear how positive your experience of buying a property with our team has been so far and particularly how outstanding Terry has been throughout the process. Best wishes, Douglas Allen.
5/5
GoogleTerry is very helpful and polite. Will answer any questions you have and always quick to respond :)
5/5
GoogleThey have been amazingly helpful, very polite and willing to do anything needed. Always just the other end of the phone and happy to answer any questions
Agent replied · 13 June 2024
Hi Charlie, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how helpful and polite they've been throughout your process. Best wishes, Douglas Allen.
5/5
GoogleOverall a very positive experience with Douglas Allen. We have used them twice and both times have been equally as positive. Greg & Natasha are both very friendly and responsive to our queries and call often chasing things on our behalf. Professional, but approachable company - would recommend.PositiveResponsiveness
Agent replied · 13 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleWould highly recommend Douglas Allen and Terry especially, he has made the viewing and buying process very smooth and took time to take us through the process as first time buyers.
Agent replied · 13 June 2024
Hi Kiera, Thank you for taking the time to leave us a review and for the kind words regarding Terry, we're delighted to hear how smooth he has been able to make the viewing and buying process for you. We'll pass your feedback along. Best wishes, Douglas Allen.
5/5
GoogleTerry provided us with expert advice and steered us in the right direction. We appreciated his honesty and transparency. We would recommend him to anyone in a heartbeat!
Agent replied · 13 June 2024
Thank you for leaving a review! We're delighted to hear how positive your experience with Terry from our Wickford branch has been, we'll be sure to pass along your kind words. Best wishes, Douglas Allen.
5/5
GooglePhebi at Douglas Allen has been a great help with viewings of properties. Always showing enthusiasm, an amiable and professional approach with each property.
Agent replied · 13 June 2024
Hi Yan, Thank you for leaving a review! It's fantastic to hear how helpful Phebi has been whilst you've been viewing properties. We'll pass your kind words along. Best wishes, Douglas Allen.
4/5
GoogleJazz is fantastic and needs a raise.
5/5
GoogleRecently viewed a property with phebi she was very helpful and did not rush us through the viewing like other estate agents have. Any questions we had she answered them. She has kept in constant contact with property alerts & checking in to see if they are of interest. Very helpful and polite.
5/5
GoogleDemi has surprised us with her approach to being an Estate Agent despite being here age. Thorough, knowledgable and outgoing is the best way to describe how Demi conducts her viewing. We would happily have Demi conduct all of our viewings.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Douglas Allen Essex
Has Douglas Allen won any awards?
Yes. In The Trusted Agent 2026 awards: Douglas Allen, Wickford won Trusted Agent; Douglas Allen, Romford won Trusted Agent; Douglas Allen, Woodford Green won Trusted Agent; Douglas Allen, Billericay won Trusted Agent; Douglas Allen, Epping won Trusted Agent.
