Trusted Agent profile
★★★★★
250 reviews across 2 platforms
17 Kings Parade, King Street, Essex SS17 0HR
Colubrid's Essex office at 17 Kings Parade is rated 4.7 out of 5 across 250 reviews on two platforms, including 227 Google reviews rated 4.8. The 23 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Essex office, from every platform, shown as written. First names only.
5/5
GoogleColubrid have been great from the moment we instructed them. They sold our house within a few days of it going on the market, have been great with communication, are always on hand to help and go above and beyond - even doing viewings after close of business. Special thanks and shout out to Maya who is fab. Thanks again, Jordan
5/5
GoogleColubrid have been fantastic at selling our house quickly and professionally. Would like to praise Josh Bennett especially, for his hard work at getting our house back on the market when the chain fell through and getting us sold again promptly. We also appreciated his advice on our purchase and giving us the confidence to proceed. Thank you Josh and everyone at Colubrid!!
5/5
GoogleAmazing team especially Lisa and Luke during completion, I'm never moving again but if I did these are the team I would use! Thank you
1/5
TrustpilotEstate Angency nightmare
This estate agency was an absolute nightmare. Make sure you receive and read their full Terms & Conditions before signing, as I was only given mine after I decided to remove my property from the market.
5/5
GoogleI recently had the pleasure of meeting Josh and Maya when viewing and making a successful offer on a property. Josh was honest and transparent when negotiating which I really appreciated. Very informative and personable. Maya also handled the post-offer acceptance process and was also a pleasure to speak to, friendly and responsive. I would highly recommend them and their team.
1/5
TrustpilotAvoid this agency at all costs
Avoid this agency at all costs. Colubrid tried to sell us a property without revealing that the tenant was refusing to leave and that eviction proceedings were already under way. They only disclosed this crucial information after we had already spent thousands of pounds on fees. They attempted to put us in a position where we would have no choice but to proceed with the purchase. Their rudeness, lack of transparency, and unprofessional conduct caused us significant stress, wasted time, and financial loss.
5/5
GoogleWe originally had our home up for sale with Yopa.....big mistake!!!!!! Then we turned to Colubrid. Andrew came round and we found him to friendly, knowledgeable and professional from the very moment we met him. The photos he took were top quality and extremely professional and made the Yopa pics look like comic photos!!!!!!! He advised that he wouldn't have any trouble selling our house and by Saturday we had a open house all set up and sorted and the house sold. We really recommended Andrew and his team at Colubrid. 10/10 from the start to the finish. Do not hesitate to use Colubrid when you're thinking of selling your home.
5/5
GoogleFirstly i would like to thank Rob Gower at Colubrid. He is a true asset to the company. He made everything seamless, easy and stress-free for me. His communication was clear, constant and always very prompt. I cannot recommend this agency enough. I started the buying process last year with another agency, since dealing with Rob I now know what an agency role is. Rob and the team went above and beyond to make sure I was moved in quickly and smoothly. You can tell that they all work as a team (other members who were also helpful are Josh, Brad, and Maya) Rob was also honest regarding timelines and always managed my expectations incredibly well, always keeping on top of things. Thank you for making what could have been a stressful process so easy for me. Truly grateful.
5/5
GoogleColubrid Estate Agents have been great from the very first phone call to them with an enquiry. They have been helpful and understanding of individual circumstances and everything has been dealt with in a timely manner. All the staff are great and helpful in particular Maya, Bradley and Josh.
5/5
Google⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Service, Highly Recommend! From the very first phone call with Andrew to the moment he walked through my door to value my home, the level of kindness, professionalism, and reassurance I received was exceptional. Andrew instantly put my mind at ease, taking the time to thoroughly explain the entire process and answer every question I had, no matter how small. He was immaculately presented, incredibly polite, and showed such respect while looking around my home. I also had the pleasure of speaking with Bradley, who was equally fantastic. He took me to view another property and went above and beyond, even staying on the phone to guide me when I got a little lost on the way there! His patience and support made what could’ve been a stressful situation feel easy and calm. In addition, I worked with Colubrid’s broker, who was an absolute delight. She walked me through all the financial aspects, offering me clear options so I wouldn’t end up stuck on a variable rate tariff while selling my home. I can’t express how much relief that brought, I’d genuinely lost sleep over it, and she helped lift that worry entirely. This company truly puts the client at the heart of everything they do. Their approach is not only professional but also incredibly compassionate and human. Selling a home can be overwhelming, especially in sensitive circumstances, but Colubrid has taken that stress off my shoulders and made me feel fully supported every step of the way. I couldn’t be more pleased to have them by my side throughout this journey. If you’re looking for an estate agent that genuinely cares and delivers outstanding service, look no further.
5/5
GoogleDidn't have a good start with a couple of employees at this agency as they seem to still need some training on customer service, but I must say the Brach Manager Josh deserves the 5 stars after taking over the role and showing me around. I'm sure service will be improved with him on command. It was a pleasure to meet him at the viewing. Very pleasant person, has all the Managing skills. Thank you Josh !
5/5
TrustpilotAmazing!
As a first time buyer I purchased my first property through colubrid. They were extremely helpful and walked me through all the stages and were always happy to help. Couldn’t recommend more!
5/5
GoogleThe team at Colubrid were amazing. Lisa was especially great. She answered any questions (and we had many, several times a week 😂) easy process from start to finish and completed today with ease. Amazing team and service !! …
5/5
TrustpilotGreat company and excellent staff
Great company and excellent staff, they are very knowledgeable and professional and always happy to help with any queries you might have
5/5
GoogleMaya was fantastic, great communication, super helpful, and genuinely friendly. She made the whole process smooth and stress-free. Highly recommend!
5/5
Google100% recommend Colubrid. Our house was originally on the market with another local agent who were rubbish and we decided to go with Colubrid and am so glad we did. They are helpful, professional and bend over backwards to ensure your sale goes through smoothly. A special thank you to Andrew, Brad, Rob and Josh, who have been fantastic. We really are so very grateful to you all.
1/5
GoogleReally poor service, arranged a viewing only to be phoned and told it was cancelled due to an offer being accepted. Get that, fair enough! But no offer to look at any other properties; assistant manager was incredibly rude to my partner with short one word answers.
5/5
GoogleFrom start to finish colubrid were brilliant in selling my home. Daily emails and always calling me to update me regularly. Kavan carried out viewings at my house and we got along really well and he sold my house in the first round of viewings. This is the only estate agent who should be selling your house.
5/5
GoogleBrilliant experience! House was on the market for 8 days until sold. Commuication was second to none. Viewings were well booked via email & phone as well keeping us updated with feedback via email and phone. No faults whatsoever.
5/5
GoogleColubrid have been exceptional from the marketing of my property all the way to completion. They kept me in the loop every step of the way, Bradley was very friendly in carrying out our viewings and helping us achieve a very good price. Will definitely be recommending them to any friends and family who look to sell or buy.
5/5
TrustpilotThird Estate Agent instructed
Third Estate Agent instructed. They got us a buyer in the first week. Absolutely excellent service. Really happy with the team
5/5
GoogleColubrid are a brilliant company and I would highly recommend them. They have helped me feel at ease and kept me informed from the very start. Jake especially, is a credit to the company. I found him to be very friendly and helpful when he came to do viewings and when contacting me. Nothing was too much trouble, no mater what I asked it was always dealt with . Thankyou so much for a friendly and professional service and for getting me sold stc.
Hi Denise, Thank you for taking the time to leave us this review. We are so happy we were able to sell your home especially after your poor experience with another local Estate Agent. We will pass your positive comments onto Jake. Many Thanks Colubrid Estate Agents
5/5
GoogleFive star service for customer care, customer contact, efficiency and property details. Also, really important to us a family in keeping to the contact wishes and processing all calls etc through myself. ⭐️⭐️⭐️⭐️⭐️ It was just an off chance walk in to the office last week. I Instantly felt comfortable and at ease to talk with all the staff who were working that day with absolutely no pressure - This point was very important to us as a family and remains so. With the death of my father last November, my 82 year old mother made the decision to embark on the difficult and emotional sale of our family home and downsize to a bungalow to be nearer to myself and the rest of the family. This was explained in the office with the important point that all contact was to be made through myself as mum didn’t want to deal with “all of the calls, paper work and Talking with Estate Agents as you know what they are like” (mums words). The staff said absolutely no problem, all contact would be through me and I would liaise with mum. Andrew Mutlow - Founding Director valued mums property and spent almost 2 hours with her, explaining and clearly answering her questions and ours. Even down to her worrying about people going over her clean carpets in shoes ! Mum felt totally at ease with him and even commented to us about him being a “Lovely man” ! This for us as a family was all we needed. She felt comfortable and safe to hand over the sale of her home to Andrew. He returned a day or so later to do the photos. We asked mum what time did she need us there for this to take place and she said “Dont worry about coming - it’s only Andrew, the same one as the other day”. For us as family this showed us how comfortable and confident she felt to proceed with the sale. The property has sold above the asking price, with block bookings taking place with accompanied viewings. No worry, no stress and true to word, mum still has clean beige carpets ! All contact has been fast, efficient and professional. Jake whom I have spoke with on several occasions has been great. This could have been a lot more difficult for mum, but I would have no hesitation to recommend this company for any family that find themselves in an emotional situation with an elderly, grieving relative. Thank you
Hi Debra, What a lovely review to read! We are so happy that your Mum felt comfortable dealing with us and that we were able to put her mind at ease as we know how nervous she was about moving having lived in her home fo so many years! Thank you for your kind comments and we wish your Mum every happiness in her new bungalow. Many Thanks Colubrid Estate Agents
5/5
GoogleWe had an opportunity to meet Bradley Clarke for house viewing and amongst other agents between different agencies, he stands out! Well prepared, professional. Very open and welcoming. It was a pleasure to meet Bradley and see his dedication, what is very rare nowadays. Thank you and we wish you all the success!
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Colubrid's Essex office has 250 reviews across two platforms: 227 on Google, 23 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Colubrid is rated 4.7 out of 5 across all 250 reviews, and 4.8 out of 5 on Google from 227 reviews, checked 9 October 2026.
Colubrid, 17 Kings Parade, King Street, Essex SS17 0HR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.