Every review we hold for the Esher office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookShame there's no zero star option. We decided not to relist our property with the Bourne after a number of mistakes (eg putting a 'For Rent' sign outside our house, instead of 'for sale') and a disappointing handling of a sale which fell through after 3 months. Rather than just accepting we have the right to go with another estate agent now (as our initial contract has expired), they are threatening legal action if we don't relist with them. As if that instills any confidence in them! Tread carefully.
Lucy · 24 April 2017
★★★★★ 5/5
FacebookGreat experience throughout my whole tenancy ! Thanks Aimee our property manager for being so on top of everything
Lara · 16 November 2021
★★★★★ 5/5
FacebookGreat pro-active service provided by Bryn and Gemma to push the sale process along. Without their enthusiastic involvement, we would probably still be waiting to sell after months of delays caused mainly by the solicitors.
David · 18 June 2021
Agent replied · 17 June 2024
Thank you for kind words David, it certainly was a long process but a positive result for all in the end. Thank you for your custom, regards Andrew and the team at Bourne.
★★★★★ 4/5
GoogleChris was helpful, honest and friendly. 12 days rental + vat + checkout fee was somewhat higher than anticipated admin cost once we had committed.
Adam · 17 June 2019
★★★★★ 5/5
FacebookAndy, Ross, Oliver and the team have been amazing during the selling process. Can’t thank them enough.
Pam · 21 June 2021
★★★★★ 5/5
Facebookthanks for the work guys. was pleased with my purchase. the guys (especially david) went above and beyond. chasing solicitors is a nightmare but takes alot of the stress out when the agents are helpful enough and can engage for you which these guys did. would use again for sure
Jody · 25 January 2023
★★★★★ 5/5
FacebookBourne have been looking after my property for a number of years with care and professionalism. Over this time, my property manager Karen Reynolds has done an excellent job. Her wide knowledge of industry service providers has proven invaluable on several occasions and her consistently conscientious help and advice are very much appreciated.
Mayla · 26 July 2022
★★★★★ 5/5
YellMany thanks to the both of you!
I write, as the happy new purchaser of Crossways in Walton. My wife and I wish to record how splendid Lisa Dunlop, and Atul in the office, has been in getting the property sale done for us. As well as record time we have felt very supported by her and she deserves our many thanks. Mr & Mrs Taylor
DavidT-9554 · 4 August 2021
★★★★★ 5/5
FacebookIt was my pleasure to deal with Roanna at the Alton Estates branch of Bourne’s. She was the consummate professional from start to finish, from the initial sales pitch to the latter complex stages to get the transaction over the line. I cannot recommend her highly enough.
Nick · 8 February 2023
★★★★★ 5/5
GoogleExcellent service and professional conduct throughout the process. Would highly recommend.
Ed · 16 April 2023
Agent replied · 15 June 2024
Thank you for your kind words we are very happy that you received the level of service you desired.
★★★★★ 5/5
GoogleFrom start to finish Cody and Daniel were professional and efficient. A pleasure to work with.
Neil · 17 June 2019
★★★★★ 5/5
GoogleI have met Chris through a viewing arrangement. When I speak on the phone or meet at the property with estate agency people, I sometimes find that they are too professional. I do hope what I am trying to explain. Chris, his polite response made me feel very precious.
Bless your company and Chris who does his best all the time.
Hasun xxx
Hasun · 17 June 2019
★★★★★ 5/5
GoogleI found them very professional, helpful, supportive, efficient and friendly. I would definitely recommend them.
Susannah · 16 April 2022
Agent replied · 15 June 2024
Thank you for your kind words Susannah.
It was lovely working with you and we wish you all the very best in your new home.
★★★★★ 5/5
FacebookAmazing, amazing, AMAZING!!! I can not recommend Bourne enough. They impressed me from the first initial valuation phone call and have been so friendly and an absolute pleasure to deal with throughout. I really cannot fault them! Special mentions to Rob, Adrian and Emily who really put their heart into getting our house sold and we cannot thank you enough! �
Anna · 1 December 2017
★★★★★ 5/5
GoogleChris Sewell was exceptionally kind and helpful. Very professional
Carmen · 17 June 2019
★★★★★ 5/5
FacebookBeing an office manager for a subcontractor company for Aimee at Bourne estate agents, dealing with Aimee she is a very professional, friendly and a pleasure to work along side. Thankyou Aimee and Bourne for continued work and support for our company. 🙂
Grace Hunter
Illuminate Services LTD
Grace · 21 October 2021
★★★★★ 5/5
GoogleThe staff have been fantastic with what has been an awkward move with our daughter returning to England from Singapore in what will be her first home. They couldn't have been more helpful with negotiations going 3 ways between Esher ,Dartmoor and Singapore. A pleasure to deal with them.
John · 16 June 2020
★★★★★ 5/5
GoogleExcellent service from the team at the Esher Office. Kept me up to date from the 1st viewing to completion in a very professional and informed manner. Would highly recommend this agency as a breath of fresh air.PositiveResponsiveness, Quality, Professionalism, Value
Antony · 16 June 2021
★★★★★ 5/5
FacebookVery polite and efficient staff.
Susanne · 15 November 2021
Agent replied · 17 June 2024
Great company really friendly and personal service. Vanessa was particularly personable and is a credit to the company as was Emily when we first signed up.😀 Highly recommend them.
★★★★★ 5/5
FacebookFirst time renting and the whole process was made so easy by Molly and Ayisha at Alton branch. Very attentive and made sure we were kept informed every step of the way. Thank you.
Cleo · 8 April 2022
★★★★★ 5/5
GoogleI value very much the good service both Chris and Sian provided us through out the period of finding us a suitable tenant. I would recommend them and company to any one and would definitely use their service again.
Roney · 16 June 2020
★★★★★ 5/5
FacebookBrilliant personal service that goes the extra mile to make sure things run smoothly. I have moved several times but never had such a professional and friendly service.
Denise · 10 July 2021
★★★★★ 5/5
GoogleA great company to work with, very knowledgeable, responsive and friendly. Very happy with the service provided. Cody in particular was a legend, and helped us get a flat we thought was out of our reach!
William · 17 June 2018
★★★★★ 5/5
FacebookWe would highly recommend Bourne. Their valuation was on point and we’re super happy with the service, having sold within two weeks!
Zoe · 29 July 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
