Trusted Agent profile Β· Epsom

Leaders Sales Epsom reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

277 reviews across 2 platforms

126 High St, High Street, Epsom, KT19 8BT

Leaders Sales's office in Epsom, at 126 High St, is rated 4.6 out of 5 across 277 reviews on two platforms, including 275 Google reviews rated 4.6.

Google logo

4.6 / 5

275

Reviews on Google

This office

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Epsom office, from every platform, shown as written. First names only.

5/5

Google

I had a viewing recently with Eloise after getting a follow up call back from her, she addressed my concerns of changing my preference and she got back to me immediately with a flat that suits my new preferences, she was very professional in terms of timing, addressing my concerns and guiding me to the process, she gave me a quick response after showing my interest to the flat. The company itself is dealing professionally with customers and they are very organized. Thank you for Leaders and for Eloise in particular

Maged Β· 24 September 2024

Agent replied Β· 22 October 2024

Dear Maged Sedawy Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Sadie and the team at Leaders have been relentless at their efforts to sell our property. We have not had an easy time but they have been really patient, supportive and dedicated getting our property sold. We can’t thank them enough.

Nicky Β· 26 March 2024

Agent replied Β· 23 August 2024

Dear Nicky Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Really positive and professional experience, I dealt with Meg who was always extremely helpful at every moment going above and beyond to ensure I was given the best customer experience possible, would definitely recommend.

Jake Β· 24 June 2024

Agent replied Β· 23 August 2024

Dear Jake Qazi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Professional experience with the team at Leaders Epsom. From setting up viewings to the move in process. Communication, professionalism and patience from Eloise made the process much easier. Thank you for everything Team Epsom!

Tony Β· 24 June 2024

Agent replied Β· 23 August 2024

Dear Tony Jordan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have just moved to Epsom and Leaders were the agents for the seller we were buying from. The house was tenanted which made the move more difficult but Sadie, Zoe and the team made it as easy as it could be. Many thanks to the Epsom branch.

Richard Β· 24 August 2023

Agent replied Β· 23 August 2024

Dear Richard Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Wow, where do I start. Eloise Hicks has gone above and beyond to provide such an excellent service to help me search for a rental property in the local area. Her communication was clear and she was able to help me find the perfect house.

Michael Β· 12 October 2025

Agent replied Β· 12 October 2026

Dear Michael S We greatly appreciate your 5-star review and the time you took to share your experience with Eloise. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We have used Leaders for about 8 years now and have been very happy with them. Everyone has been very courteous and polite. Most recently in the Epsom office Lucy has been always very helpful and prompt with your responses and assistance

Andrew Β· 26 April 2025

5/5

Google

We dealt with Sophie and Sinead at Leaders in Epsom, and they were incredibly professional and friendly from start to finish. Nothing was too much trouble: they dealt with all of our questions and requests with urgency, and ultimately made finding a home we're very happy with an enjoyable process. I'd highly recommend Leaders in Epsom to anyone, and in particular Sophie and Sinead.PositiveResponsiveness, Quality, Professionalism, Value

Julian Β· 24 August 2020

Agent replied Β· 23 August 2024

Hi Julian Constance! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Leaders Estate Agents Epsom

5/5

Google

Our property negotiator was Oliver Cupis. Oliver was really friendly and approachable, and he made my partner and I feel relaxed and safe during the viewing. He was knowledgeable on the property, informed us on parking permits in the local area and was happy to answer questions. All round great experience and will continue to use Leaders in our property search!

Charlie Β· 24 August 2021

Agent replied Β· 23 August 2024

Dear Charlie Bignall, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Epsom. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Dealt with Meg in Epsom, great customer service and helped with answering all my questions! You're a superstar, thank you 😊 x …

Sam Β· 22 September 2024

Agent replied Β· 22 October 2024

Dear Sam Wisden Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Leaders was very helpful in securing us a house to rent. It had been many years since we did this and Alicia and Sophie explained well. They were very professional and patient.

Denyse Β· 16 December 2025

Agent replied Β· 16 April 2026

Dear Denyse Armour, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Eloise has been absolutely fantastic in making sure that my move was stress free and has always been efficient and dilligent in answering any questions that I have had. Thank you!

Adam Β· 26 March 2024

Agent replied Β· 23 August 2024

Dear Adam Mills Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We’ve had a great experience so far with our property manager Lucy Skinner. She’s consistently responsive, addressing any issues or concerns we’ve had with great efficiency. Every question or problem has been resolved promptly, and she keeps us updated on all important information and news about the building. Her dedication and attention to detail have made our rental experience smooth and stress-free. Highly recommend her management!

Kholud Β· 2 November 2024

Agent replied Β· 9 November 2024

Dear Kholud A.mahmoud Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I asked the staff at Leaders to come and value my elderly mother’s home (both for sale and rental) as she is considering a downsize. We met with the rentals Manager, Ben and his colleague Jessica who were both, from the outset, polite and understanding to my mother’s predicament. Ben explained in lay man’s terms the pros and cons of rental over sake and detailed clearly what obligations Mum would need to fulfil. Throughout the whole appointment I found both staff members friendly and knowledgeable; there was no effort made to press us into a decision and they left us with a clear understanding that everything that was discussed would be put in writing to us. A very professional outfit in my opinion. Would recommend

Martin Β· 25 February 2024

Agent replied Β· 23 August 2024

Dear Martin Wade Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Used David and team in my first purchase and they have been fantastic Very quick to respond, give their professional opinion and help guide through the overly-complicated purchase cycle. Also very happy to visit the property with me over and over again for measurements etc. Definitely would recommend.PositiveResponsiveness, Quality, Professionalism

Stefan Β· 24 August 2022

Agent replied Β· 23 August 2024

Dear Stefan Richards, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Thank you Lauren, Sophie and all the leaders team for your support in getting a good house when needed. I was satisfied with your customer service, as it is top notch πŸ‘ŒπŸ‘Œ …

Dehinsilu Β· 30 May 2025

5/5

Google

I would recommend Leaders to anyone, Oliver who showed me around a property of interest was very professional, courteous and Covid secure. The viewing was arranged at very short notice, no waiting at all, I saw the property had come into the market and I was viewing it within the hour, amazing. Thank you Olly!PositiveResponsiveness, Professionalism

Neil Β· 24 August 2021

Agent replied Β· 23 August 2024

Hi Neil Fowler, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Epsom. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Great service, good communication, clear process.

Irko Β· 12 June 2026

Agent replied Β· 12 October 2026

Dear Irko Zuurmond We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Great as usual this the second time I use leaders to rent property If I wish I could mark them 7stars special thanks to Catherine Larkins our Property Manager and her wonderful team πŸ‘Œ Sam Misbah …

Mr Β· 24 August 2023

Agent replied Β· 23 August 2024

Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great service from Ben & Jessica. Came to my Mother's house to give a valuation for both sale and rental. Both were polite, professional and personable. Would highly recommend.

Susie Β· 25 February 2024

Agent replied Β· 23 August 2024

Dear Susie Crayfourd Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I met the lovely Eloise who was extremely helpful & professional in my property search. Highly recommend

Helen Β· 16 March 2026

Agent replied Β· 16 April 2026

Dear Helen Smitj We greatly appreciate your 5-star review and the time you took to share your experience with Eloise. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I have known and worked with David for many years, he is an excellent estate agent who communicates very effectively and always has the highest levels of customer service. As David grew up in Epsom he retains a wealth of knowledge and contacts in the area which is a huge benefit. Would certainly recommend

Chris Β· 24 August 2021

Agent replied Β· 23 August 2024

Hello Chris Early Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

Ben was amazing! He gave me some great advice regarding letting out my properties and was always ready to help me when I needed it. Would highly recommend

Oliver Β· 25 February 2024

Agent replied Β· 23 August 2024

Dear Oliver Selfe Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Kaitlyn young from your branch was very helpful and professional with getting my rent owed back to me, as it took forever she chased up for the funds thank you

Rory Β· 12 November 2025

Agent replied Β· 12 October 2026

Dear Rory Newman We greatly appreciate your 5-star review and the time you took to share your experience with Kaitlyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

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