5/5
TrustpilotVery happy with Emily from Barnard…
Very happy with Emily from Barnard Marcus, she was very helpful and professional at all times when we were selling our house
Trusted Agent profile · Epsom and Ewell
Barnard Marcus Ewell reviews in Epsom and Ewell
★★★★★
597 reviews across 2 platforms
429 Kingston Road, Ewell, KT19 0DB, Epsom and Ewell, KT19 0DB
Barnard Marcus's office in Epsom and Ewell, at 429 Kingston Road, is rated 2.8 out of 5 across 597 reviews on two platforms, including 104 Google reviews rated 4.7.
Reviews
Every review we hold for the Epsom and Ewell office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotWhatever you do don’t use them
A terrible group of unprofessional and incompetent staff Poor communication
1/5
TrustpilotWanted us to buy blind
Wanted to buy a house on auction. They wanted us to ‘buy blind’ (without a viewing) and were completely unhelpful
1/5
TrustpilotPoor communication and forceful sales…
Poor communication and forceful sales tactics. Receiving multiple unwanted sales calls and after reporting this, I was told I was rude and the member of staff put the phone down on me.
5/5
Trustpilotgreat customer service
Me and my partner were more than pleased with the service provided by Martin Mwangi at the south croydon branch, he was very professional and would recommend Barnard Marcus to anyone thanks to him. we have been in our apartment for 1year and couldn't of been more satisfied.
1/5
TrustpilotI have on several occasions been…
I have on several occasions been interested in property for auction by Barnard Marcus, however as a buyer I have experienced terrible service, many times not even receiving a reply to emails. Sellers with properties under 500,00 should look elsewhere in my opinion
1/5
TrustpilotAvoid this agent!
Avoid this agent!Paid full management, inventory check. Tenant left leaving inhabitable condition. Instructed repair work done, but 4 months, nothing done!Saying “it’s not our responsibility”Any appliances not working. Say “ not normal work to check appliance”4 months! Nothing done. Loss 4 months of income!
5/5
TrustpilotWe have found the team helpful
We have found the team helpful, from arranging viewings to consideration for the covid restrictions. Mr Enrique Bosch the mortgage person who is dealing with us has promptly replied and answered our queries with patience and a good understanding of the mortgage process.
5/5
GoogleUnbelievable experience with lovely people but I have to shout out Ollie, who was more than accommodating for our wants/needs and helped at every step of the way. Couldn’t recommend them anymore, Fantastic!
5/5
TrustpilotKnowledgeable & Helpful
I had the pleasure of dealing with Anthony who was incredibly helpful and knowledgeable. He gave me very realistic advice and guidance on letting my house! Highly recommend! Thank you
1/5
TrustpilotA total waste of time
A total waste of time, it almost seems that they are doing you a favour to give you information. The Epsom office kept me 2 weeks waiting for a reply and after chasing them they gave me an unbelievable ridicolous answer.Bad, really bad experience.
1/5
TrustpilotAvoid
I tried to gather more information for a property I potentially wanted to bid on however the lack of interest shown from the agent was very surprising. If I ever have a property to auction I certainly would stay clear of this company.
5/5
GoogleWe have used the brokerage service for our last two moves. Really professional and clear communication with a calming influence which is so fundementally important during the stress of a move. Highly recommended. Ask for Glen 😊 …
2/5
Trustpilotno response to my emails over the last…
no response to my emails over the last 2 weeks.
5/5
GoogleI would definitely recommend this Estate Agents. I’ve looked at a few properties over the last week. I was shown around by Rachael and she was very helpful and informative.
1/5
TrustpilotContinuing to spam me with texts…
Continuing to spam me with texts despite never signing up
1/5
TrustpilotPoor customer service
Poor customer service, complete lack of information on flat purchase, staff just don't seem bothered at all that information that massively affects the purchase gets sent, they don't bother responding to requests and information in a timely manner. Overall a complete lack of respect for their customers
1/5
TrustpilotIncredibly poor service
Incredibly poor service. They didn’t help fix any of the problems with my flat, of which there was loads. They will try find any reason to overcharge you. Absolutely awful estate agent I couldn’t recommend it less. 1/10
5/5
TrustpilotGreat experience
It has been a pleasure dealing with Victor and Andreja. They both managed to find me the perfect flat in less than a month.Totally recommendable.
5/5
TrustpilotYou won’t be disappointed
You won’t be disappointed! The service is impeccable, especially from Jake! I have nothing negative to say.
1/5
TrustpilotGareth Trott at shepherds bush is not…
Gareth Trott at shepherds bush is not helpful at all. His manager is fine but Gareth doesn’t want to contact his manager directly very strange and suspicious.
1/5
TrustpilotPoor communication and customer care
Poor communication and customer care. Now that I've also seen other reviews, I can confirm it is consistent, and it is better not to do business with this agency.
5/5
GoogleExceptional service from the whole team. Managed to sell my house on the open day and got more than all of the other valuations. Thanks to everyone.
1/5
TrustpilotNot sure if the estate agent wants to…
Not sure if the estate agent wants to sell the advertised properties. I called them twice to view two different properties. They say they will call back with details and nothing happens after that. Perplexed!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Barnard Marcus Ewell
How many reviews does Barnard Marcus Ewell have?
Barnard Marcus's Epsom and Ewell office has 597 reviews across two platforms: 104 on Google, 493 on Trustpilot (across the whole business).
What is Barnard Marcus Ewell's rating?
Barnard Marcus Ewell is rated 2.8 out of 5 across all 597 reviews, and 4.7 out of 5 on Google from 104 reviews.
Where is Barnard Marcus's Epsom and Ewell office?
Barnard Marcus Ewell, 429 Kingston Road, Ewell, KT19 0DB, Epsom and Ewell, KT19 0DB.
