1/5
I can't put zero stars, but I should!
We did an offer, paying one week's rent, which hasn't been accepted. The negotiator told us that in 5 days we would have received our money back! 20 days after we are still here waiting for our money...
Trusted Agent profile · Epsom and Ewell
★★★★★
597 reviews across 2 platforms
429 Kingston Road, Ewell, KT19 0DB, Epsom and Ewell, KT19 0DB
Barnard Marcus's office in Epsom and Ewell, at 429 Kingston Road, is rated 2.8 out of 5 across 597 reviews on two platforms, including 104 Google reviews rated 4.7.
Every review we hold for the Epsom and Ewell office, from every platform, shown as written. First names only.
1/5
I can't put zero stars, but I should!
We did an offer, paying one week's rent, which hasn't been accepted. The negotiator told us that in 5 days we would have received our money back! 20 days after we are still here waiting for our money...
1/5
VERY POOR SERVICE AND TREATMENT
Very poor service, Delays not responding your phone calls.If you would like to loose your deposit then you should use Barnard Marcus because they would not stick to your agreement with them and Marcus Barnard will cause you trouble and expenses .
1/5
Be careful
Very poor service. Conveniently not updating that a tenant had vacated a property prior to auction. Adding a buyers fee in the legal documents for commercial property auctions.Be very careful with BM, they could very expensive for naive clients.
4/5
Overall Barnard Marcus did a good job, helping to sell the property the other local agent couldn't. Communication was usually good and I will highly recommend Barnard Marcus in Ewell to others.
1/5
One of the worst estate agencies to…
One of the worst estate agencies to ever do it. No care whatsoever for the tenants, just money-grabbers.
5/5
Fantastic staff
Fantastic staff, great communication throughout the whole process. Would definitely use them again.
1/5
Spam post
Please ask your leaflet workers notTo ignore the no spam post signs!!
1/5
Wish 0 star was an option
Only giving 1 star because 0 star is not an option. they're absolutely abysmal the it come to communication and doing their job. Living in their property was the most stressful and miserable year of my life
1/5
Lied to us about the price of offer
Lied to us about the price of offer, mentioning that others were offering higher than us just so that they get more commission. Do not trust anyone that works there!
2/5
Unprofessional..high fees?
They don't come across as very professional, quite sloppy. Never used them before. I was thinking of bidding in one of their auctions. £1150 fees if you are successful, regardless of the actual amount.
5/5
I was very happy with the service I…
I was very happy with the service I received on my house purchase with Barnard Marcus Furzdown. Glen in particular was great and very supportive throughout the property purchase from start to finish. I would highly recommend them
5/5
Helped me rent out my flat and found…
Helped me rent out my flat and found great tenants!
5/5
Brilliant customer service
Brilliant customer service, gave me everything I needed to know.
1/5
The most unprofessional people
The most unprofessional people. I went for a viewing and no one turned up and neither they picked my call. Extremely disappointed.Never tely on them
5/5
Brilliant service, fast, helpful, friendly, ticking all the boxes - could have not asked for better. Big thank to all involved David, Ashley, Lisa :)PositiveResponsiveness, Quality, Professionalism, Value
5/5
Excellent friendly service
Excellent friendly service. Helpful and very knowledgeable. Would recommend.
1/5
Very unprofessional staff
Very unprofessional staff. They don't reply. I contacted them few time about properties on the market. They took my detail but never called back. I dont wanna give them even one star.
5/5
Very professional and understanding team. Very Hands-on and responsive to requirements from both seller and buyer. Highly recommended.
1/5
One of the most stupidest agency ever
One of the most stupidest agency ever. With one of the most stupid stuff. I would not recommend
5/5
Professionalism from Feroza & Yinka
Feroza & Yinka
5/5
Helpful, friendly staff. Made the stress of selling a property so much easier. Would wholeheartedly recommend
4/5
We didn't end up going for the house…
We didn't end up going for the house Barnard Marcus was advertising but must say that customer service was wonderful with the two we did see Very positive
1/5
Bad bad bad
Bad bad bad Buyers beware the auction special condition uploaded last minute with hidden fees wrote in words then numbers to confuse
5/5
Incredibly helpful, professional and hardworking team. I would highly recommend buying/selling through this estate agent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Barnard Marcus's Epsom and Ewell office has 597 reviews across two platforms: 104 on Google, 493 on Trustpilot (across the whole business).
Barnard Marcus Ewell is rated 2.8 out of 5 across all 597 reviews, and 4.7 out of 5 on Google from 104 reviews.
Barnard Marcus Ewell, 429 Kingston Road, Ewell, KT19 0DB, Epsom and Ewell, KT19 0DB.