Every review we hold for the Epping office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePleased that we chose Hammond & Smith to sell our property, they've been really good from start to finish. They took an effective approach to marketing the property and bringing in offers, following through to get the sale over the line. Always quick to respond and pleasant to deal with. Great team, with thanks especially to Jonjo.
Rachael · 14 August 2023
Agent replied · 29 October 2023
Thank you for taking the time to leave us such a lovely review and thank you for giving us the opportunity in selling the property for you. All the best Hammond & Smith family
★★★★★ 5/5
GoogleJoe was so helpful and really took his time to help our move in as smooth as possible!! Thank you
T'ya · 9 August 2022
Agent replied · 5 July 2023
Thanks T'ya for taking the time to leave us a review. We hope you enjoy your new home and that it was a nice smooth process. All the best H&S family
★★★★★ 5/5
GoogleIt’s been a great experience purchasing with Hammond and Smith, Jack S has been superb throughout all stages of the purchase and keeping us up to date with everything. Would highly recommend using Jack and Hammond & Smith in general.
Thanks for all the help Jack!!
Robert · 28 March 2024
Agent replied · 25 August 2024
Thank you for the great review Rob. We love to hear that you were super happy. We wish you all the best in your new home, all the best the H&S team
★★★★★ 5/5
GoogleI was very pleased with the service I received from Jonjo and Alison. Didn't take long for them to sell my house despite it being on the market for some time before they agreed to sell it. Very professional and always answered phone calls or emails quickly. I would definitely recommend Hammond and Smith. They made a stressful experience less daunting.
Dawn · 7 March 2023
Agent replied · 5 July 2023
Thanks so much Dawn for leaving us this lovely review and for giving us the opportunity to sell your home. We are so grateful. Always pop in and see us whenever in Epping High Street! All the best, H&S family x
★★★★★ 5/5
GoogleGreat team ! Helpful , a pleasure to have them on board ! Big thanks to Alison,Jonjo, and Joe.
Tricia · 5 July 2022
Agent replied · 5 July 2023
Thank you so much for your review Tricia, Thank you for choosing us to sell your home and we are glad we sold it so quickly for you. All the best H&S
★★★★★ 5/5
GoogleExcellent Service from Hammond and Smith
Very happy with the excellent service provided by H&S on the sale of our home. …
Paul · 25 March 2025
Agent replied · 22 October 2024
Thanks so much for leaving us this great review Paul, and for entrusting us to sell your home. We are incredibly grateful for this and wish you all the best. Always pop in whenever passing. All the best! H&S x
★★★★★ 5/5
GoogleReally good team, and lots of communication when I brought a new house. Always returned my calls and were very helpful.
Andry · 25 March 2025
Agent replied · 25 March 2026
Thanks so much Andry for taking the time to leave us this review. It's so appreciated. Wishing you all the very best - from us all at H&S x
★★★★★ 5/5
GoogleVery happy with my purchase. Alison is very professional and friendly.
Would highly recommend.
Redwolf · 7 December 2022
Agent replied · 5 July 2023
Thanks so much for leaving us this great review of our Alison! We are delighted you found a home with us and wish you many years of happiness there. All the best, H&S family x
★★★★★ 5/5
GoogleFantastic team! Professional, approachable and friendly. They keep you informed and make it an easy, pain free process.
Nadine · 4 March 2026
★★★★★ 5/5
GoogleI bought a house advertised by Hammond & Smith, they were helpful and honest with me as to where we were at the different stages of the purchase.
They were always helpful when I called and got back to me promptly (different to other estate agents I have dealt with)
I would recommend them to anyone buying or selling a property .
Grant · 7 November 2022
Agent replied · 5 July 2023
Thank you so much Grant for taking the time to leave us this great review and for purchasing your wonderful home with us. We are delighted we got to help you and wish you many years of happiness in your new home. (Not forgetting.... thank you for the scrummy donuts!) Pop in and see us soon! H&S family x
★★★★★ 5/5
GoogleHighly attentive agents
Jonathan · 25 September 2025
Agent replied · 25 March 2026
Thanks Jonathan for leaving us a review :-) So appreciated!
★★★★★ 5/5
GoogleFrom day one of finding my property till completion Hammond’s kept me up to date, were cheerful, polite, respectful and professional. Their manner of business feels very personal, unlike the off putting hard hitting patter that a lot of estate agents use. For every sale Hammond’s plant a tree, which is an example of their business approach. Would 100% recommend Hammond & Smith.
Carol · 9 August 2022
Agent replied · 5 July 2023
Thank you Carol for leaving us such a lovely review, we are really pleased that you had a great experience. We were so happy we managed to help you find a lovely new home. Make sure you say hi when you are popping by.
★★★★★ 5/5
GoogleI can't put into words just how impressed we are with H&S. Joe sold our flat after only a few days of going to market and Alison and Jonjo have been incredible and so supportive every step of the way. Cannot recommend the team enough, best thing to happen to Epping and would never go with another agent now. Thanks guys x
Jessica · 5 July 2022
Agent replied · 5 July 2023
Thanks Jess for these amazing and kind words. We are so happy that we sold the flat nice and quick. Thanks for the opportunity and we are so pleased you are staying in Epping. All the best H&S family.
★★★★★ 5/5
GoogleHammond & Smith are simply the best estate agents I have encountered. They sold our apartment and the property we subsequently purchased. For both the sale and purchase, they were always on-the-ball, ensuring everything was on-track and keeping us informed. Alison, Jonjo and Joe are a great team: Personable, warm and a pleasure to deal with.
Pete · 5 February 2023
Agent replied · 5 July 2023
Thank you for such kind words Pete, and of course for choosing us to sell your home. We are thrilled you also found your new home with us, and wish you many happy years there. Always stop by and see us! All the best, H&S family x
★★★★★ 5/5
GoogleJoe at Hammond & Smith made the whole process as stress free as possible and always kept in contact during the process. Very kind and helpful. Would definitely go through Hammon & Smith again!
Chloe · 26 June 2024
Agent replied · 23 November 2024
Thanks Chloe for this wonderful feedback, especially of our Joe. And yes - we'd love to work together again :-) Wishing you all the best, H&S x
★★★★★ 5/5
GoogleHammond and Smith simply the best estate agents!
If you are selling, buying or letting Alison, Johnjo and Joe are fantastic at what they do! We recently sold our home through them and they were the most helpful, knowledgeable and professional from the start until completion! Thank you, we really do appreciate all your help with Woodlands xx
Sophie · 8 October 2022
Agent replied · 5 July 2023
Thank you for taking the time to leave this wonderful review Sophie and for selling your home with us. We wish you many happy years in your new home! Pop in and see us when you are next passing by. With love, H&S family
★★★★★ 5/5
GoogleGreat service offered by Hammond and Smith, very professional setup with a very personal approach. Really appreciated advice given by Jonjo and his vision for the property he sold us. Highly recommend this great team. And they always have the best dressed window displays in the high street.
Bridget · 22 August 2023
Agent replied · 29 October 2023
Thanks for the great review Bridget, we hope you are now loving life living in Epping. We are pleased that you love our windows as much as us. All the best H&S family
★★★★★ 5/5
GoogleThe Hammond and Smith team are amazing!
From valuation with Alison to sale completion with Joe they were professional, always quick to respond to queries and concerns no matter how small and really supportive through the entire process.
Highly recommend as the best in Epping!
JT · 22 October 2023
Agent replied · 31 December 2023
Thanks so much for taking the time to leave us a review. We really appreciate it, and are so glad to hear your great feedback. From all of us at H&S x
★★★★★ 5/5
FacebookFrom beginning to end Alison, Jonjo and Joe have been amazing. Cannot recommend them enough. They were professional and courteous whilst being friendly, fun and making me feel relaxed knowing the sale was in good hands. They kept me updated throughout. I never had to chase them. If I was to move again, I’d definitely use them! 5 x
Jennifer · 20 July 2022
Agent replied · 29 July 2023
Thank you Jennifer for such a wonderful review. Pop in and see us next time you’re passing
★★★★★ 5/5
GoogleWe went with Hammond and Smith to find a flat to rent in Epping. Joe Leeves from Hammond and Smith was very friendly, informative and reliable to help us find a property. He answered all our queries in a timely manner and no question was left unanswered. Will certainly use Hammond and Smith again in the future
Gemma · 9 August 2022
Agent replied · 5 July 2023
Thanks for such a lovely review Gemma. Its nice to hear that Joe really looked after you and that you were very happy with everything. We hope that you enjoy living in your lovely new home. All the best Hammond & Smith family
★★★★★ 5/5
GoogleI recommend letting your property with Hammond & Smith.
They give a very friendly and personal service.
I have let both my flats with Hammond & Smith, who provided quality tenants in a short period of time. Both the flats only had a one week’s gap between tenants.
Mark · 5 June 2023
Agent replied · 5 July 2023
Thank you Mark for the great review, we are really grateful for the opportunity in assisting you in finding new tenants. All the best Hammond & Smith family
★★★★★ 5/5
GoogleJack did an amazing job helping us sell our property.
From the moment he walked in to value the property right though to completion, he was certius and professional.
Massive thanks to him and the rest of the H&S team.
Ben · 25 December 2023
Agent replied · 25 August 2024
Thanks for taking the time to do us a review, this is hugely appreciated. We are super pleased that you were happy and we would like to thank you for giving us the chance to sell your home. All the best H&S family
★★★★★ 5/5
GoogleI can thoroughly recommend Hammond and Smith, if you were looking to buy or sell. Their patient and pragmatic approach really stood out and whoever picked up the phone when I would call, took personal responsibility for dealing with whatever I asked.
Thank you again to the whole team, we appreciated everything that you did for us.
James · 5 July 2022
Agent replied · 5 July 2023
Thanks James for taking the time to leave such a great review. Thank you for the opportunity in letting us sell your home and that you appreciated all that we did. All the best H&S family.
★★★★★ 5/5
GoogleHammond and Smith just do estate agency completely differently to anyone else. Honest, transparent, always available and on the case. Thank you so much to all of you for selling our house (second viewing) and pushing it through to the end.
Leah · 22 October 2023
Agent replied · 31 December 2023
Thanks so much Leah for leaving us this fab review. We really appreciate it! From all of us at H&S x
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
