Trusted Agent profile Β· Epping

Douglas Allen Epping reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,893 reviews across 2 platforms

179 High Street, Epping, CM16 4BL

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Douglas Allen's office in Epping, at 179 High Street, is rated 4.7 out of 5 across 1,893 reviews on two platforms, including 146 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Douglas Allen won in 2026.

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4.8 / 5

146

Reviews on Google

This office

Trustpilot logo

1,747

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Douglas Allen, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Epping office, from every platform, shown as written. First names only.

5/5

Trustpilot

Douglas Allen Barkingside!!

I bought my first new property with through Douglas Allen in Barkingside. Joe was helpful from start to finish - the whole way through the process, very friendly too. Kept me up to date with the details and chasing up when necessary. Hasan was also very helpful.The solicitors (JSLAW) who were recommended by Douglas Allen were very efficient and straightforward.I do not hesitate to recommend friends or family.A.Kamberi

Agron Β· 6 March 2019

Agent replied Β· 10 June 2024

Dear Agron, Thank you for your kind recommendations for both our company and JS Law one of our panel solicitors. Being helpful and available is certainly how we really help our clients move forward on their life's journey. We fully understand that during the sales process there will be speed bumps along the way and being there to ensure these are dealt with in a positive and friendly way is how we can really make the difference.We look forward to helping anyone you know moving forward.Kind regardsPaul Ingleton - Associate Operations Director

5/5

Google

I had the pleasure of meeting Anthony in the Epping office. He gave me some advice around buying and selling and also gave me an update on the market currently in the area. Unfortunately my property is not covered by the company but if it was I would definitely use them! Highly recommend and thank you again for your time Anthony! Hopefully you can help me find my next home

C Β· 28 September 2024

Agent replied Β· 22 October 2024

Good Morning, Thank you for your kind review - we will pass this on to the team! We're honoured to hear that you would recommend our services to others. Best of luck, Douglas Allen Epping Estate Agents

5/5

Trustpilot

A1 experience

I found Will Nash advice when I was trying to get a mortgage was brilliant. He cut through all the jargon for me and consaquintly got my mortgage approved. Advised me on my options and always available to talk or ask questions. Steve Ford was also insightful on general enquires for the purchase of my first house. You really can't go wrong with support that I was given. Thanks guys Brendan

Brendan Β· 1 October 2015

Agent replied Β· 10 June 2024

Dear Brendan,I am glad that Will was able to do for you what he has done with hundreds of other Douglas Allen customers over many years. During that time he has helped so many people finance their home purchase whilst saving them much time and money, I would even go so as to say he is probably the most successful Mortgage Advisor in the country yet still provides the 'personal touch' as you have commented on.Steve and Will be thrilled with your 5 Star review and I am sure will join me in wishing you well in your new home.Regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

Maureen has been amazing since we…

Maureen has been amazing since we decided to sell with Douglas Allen, she has been so approachable and incredibly communicative through out the pandemic. Maureen would call in on me just to make sure i was okay! Now as the market has been essentially opened back up again we have viewings we never thought possible and she is still as tenacious as ever. Really happy!

Georgina Β· 19 May 2020

Agent replied Β· 10 June 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Douglas Allen

5/5

Trustpilot

Douglas Allan Epping what a great …

Douglas Allan Epping what a great Estate Agent the whole team so professional. We brought and sold with them in a time limited sale. They also supported us with technology wise emailing scanning and emailing. We can also recommend Marcus Buenos the designated solicitors so friendly thanks to Jennifer and Tanya. So final thanks to Matthew and gang you guys are fab Ray and Vanessa Annear now by the sea.

Vanessa Β· 21 April 2017

Agent replied Β· 10 June 2024

Dear Vanessa, It is very much appreciated when you take the time to add your thoughts to our company, I am so pleased that you are now by the sea and enjoying your new home. It is always paramount to us to offer above and beyond the service levels that are expected from our clients, this is always supported better when you use our in house services including our panel of solicitors as the process is stream lined through the relationship and working practices. I will pass on your feedback to the office and would like to wish you many happy years in your new home.Kind regardsPaul IngletonAssociate Operation Director

5/5

Trustpilot

Excellent customer service from sales agent.

I am very happy to leave positive feedback for sales agent Aleisha, in the Walthamstow branch of Douglas Allen. She’s been my main point of contact, for the company in arranging a viewings, leading to a potential purchase. She has been an absolute delight to deal with. I found Aleisha to be both professional and polite. Aleisha is a credit to the branch, and no doubt will continue to succeed in her career. Overall I’m very happy with the service given by Douglas Allen, Walthamstow, and look forward to any further contact from them in the future.

Kate Β· 6 February 2023

5/5

Trustpilot

Barkingside

The stressful process of buying a home for the first time was made infinitely smoother thanks to Rumel Miah, who was a consistent and reliable point of contact. Rumel was extremely attentive and provided invaluable advice and insight to the buying process. Faisal Hussain helped with securing a mortgage, and I am very grateful for his knowledge and efficiency. Andy Dumas was also very helpful towards the end when I needed help chasing up solicitors. Fantastic team!

N Β· 6 May 2023

5/5

Trustpilot

100 stars for both Arbaz and Hasan πŸ˜Šβ€¦

100 stars for both Arbaz and Hasan 😊 Top agents in the UK! Arbaz has been absolutely amazing in helping us secure our dream home. Honestly these guys are just the best peoples agents ever. They dont think of you as a number but a person, they are extremely polite courteous and treat your transaction as if it was their own. Arbaz cant thank you enough...you are a peoples agent always keeping your promise and getting back to us promptly with any questions we may have had....you are in our eyes thes best estate agent in the UK. Your proffessionalism and patience and determination to help us secure our dream home will ALWAYS be remembered and definately we will let people know of you and to only go to you as they wont be let down. what a wonderful journey it has been. Thanks Arbaz and team!!!!!!

Nabila Β· 27 January 2023

5/5

Trustpilot

Great service

The sale of my house was very simple with Gregory Moore at Douglas allen Woodford. He was different to other agents I have dealt with in the past and guided me the whole way. Even on his day off Steve was there to help with the offers. Overall I was very happy with the whole transaction. I was sold and completed within 2 months as Greg promised so thanks again.

Mr Β· 17 March 2016

Agent replied Β· 10 June 2024

Dear Mr Turner, Thank you for your feedback regarding Greg and Steve at the Woodford Green branch. I am pleased to hear that Greg guided you through the moving process from start to finish. I hope you will be happy in your new home.Thanks againRob WadeAssociate Operations Director

5/5

Trustpilot

Great team

Great team, Steve and Khaleesha were second to none when it came to getting my property on site quickly. They already had people on their books looking in my area so a good amount of viewings compared to other agents from the start. They sold my property very quickly, I have already recommended them to several people and will continue to do so.Thank you so much!!! x

Deborah Β· 26 March 2019

Agent replied Β· 10 June 2024

Dear Deborah,Thank you so much for your kind words and 5 Star assessment of our Woodford Green office who you have recently sold your home through. Both Steve and Khaleesha are exceptional at what they do, always giving a 'premium service' at all times.Thank you very much for your custom and indeed for your recommendations!Kind regards,Jon Holden - Managing Director

5/5

Trustpilot

Excellent Service

Luke and Ray were excellent in getting my property sold for the price I wanted. I was previously on with another well known (but very inexperienced) agency in the area who were unable to get any offers on my house in 3 months. Within a few weeks of being with Douglas Allen I had a few offers one of which I accepted and successfully completed thanks to these guys. It was a pleasure working with them and would highly recommend if you want experienced, professional and helpful agents. Thanks guys!! Hope to work with you again in the future

Karis Β· 23 January 2023

5/5

Trustpilot

Will Nash

Our experience with Will Nash was second to none: What he does not know about the mortgage industry could probably be written on the back of a postage stamp. Not only was he helpful and proactive on behalf of his clients, his knowledge of the market ensured that he would obtain the best solutions with alternatives. I would not hesitate to use his services again or pass on any recommendations.

Dave Β· 14 January 2016

Agent replied Β· 10 June 2024

Dear Mr Ferguson,Thank you for your 5 Star assessment of Will Nash, your words are very kind and much appreciated.Regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

Thank you!

After spending a long tiring two years looking for a home, I was recommended these agents by a friend. I mainly dealt with Will for my mortgage product, and Asena, Sarah they both kept us well informed of all new properties every week! Great work girls well worth going to them if your looking for a helpful agent, I couldn't thank them all enough! :-)

Anita Β· 17 January 2020

Agent replied Β· 10 June 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen

5/5

Trustpilot

Douglas Allen have been fantastic

Douglas Allen have been fantastic. They have helped us from start to finish. Also reassuring us throughout, and when I got stressed telling me not to worry . A massive thank you to Joelle who was my little angel, she was so experienced and guided me and my family throughout. I would recommend Douglas Allen to anyone thinking of moving. They are professional and experienced in what they do.

Lesley Β· 10 May 2017

Agent replied Β· 10 June 2024

Dear Lesley Ann,Your feedback that our Basildon office has been fantastic is always much appreciated, I will pass on your comments that Joelle has been your little angle as this is exactly the service levels we aim to achieve on every occasion, it is through the training and development of staff we ensure that the service levels and experience to guide you through what can be a difficult time are achieved.I wish you and the family all the very best for the future.Kind regardsPaul IngletonAssociate Operation Director

4/5

Google

From the point of finding a property online and calling the branch, viewings and negotiations were handled swiftly by Luke and Adam. Requests for repeat viewings were readily facilitated and further information about the property was forthcoming on request. Overall, I'm happy with my experience so far.

Caroline Β· 12 July 2025

Agent replied Β· 11 June 2024

Hi Caroline, Thank you for leaving a review! We're delighted to hear how positive your experience with our agents has been and how they've supported you in your journey so far. Best wishes, Douglas Allen.

5/5

Trustpilot

Khaleesha Loveday was proactive re property purchase

Khaleesha Loveday was proactive, professional and responsive in relation to helping us find a property.We really appreciate all her support in a closing a deal in this fiercely property competitive market especially in the are we were looking for. We recommend Douglas allen and Khaleesa for their proactive approach and seamless process in place and speed due to vast experience they have in this market.Best Amal Simothy

Amal Β· 9 January 2019

Agent replied Β· 10 June 2024

Dear Amal,Thank you very much for posting this 5 Star review of how Khaleesha and her 'VIP' service helped you find your new home, she will be delighted with your recognition of her.We wish you much happiness in your new home.Kind regards,Jon Holden - Managing Director

5/5

Trustpilot

East Ham office

I want to say a big thank you to all the team at the East Ham branch. I think the friendliest estate agents I have ever met. They remind me of a little family! I want to give a special mention to Waseem, Maureen, Hasan and Faisal. They have been very proactive in my search for a BTL property. Very accommodating and flexible with viewings. Really impressed. Thank you!

Laura Β· 31 October 2016

Agent replied Β· 10 June 2024

Dear Ms Halicioglu,Many thanks for your kind words regarding our Wanstead office and your 5 Star review. Ray and Abu will be extremely pleased with your recognition of their service and efforts to find you a suitable property. We simply want to be as helpful as possible and stand out amongst the competition - something that we call 'Outpassioning!'.Kind regards,Jon Holden - Managing Director, Douglas Allen

5/5

Google

I recently purchased a house with Douglas Allen and Jack Spittlehouse was absolutely fantastic. He did all the meaningful things properly, like chasing things up and keeping us updated, making the process as smooth as possible. He kept on top of things without being chased which made things as stress free as possible.

Lucas Β· 12 June 2022

Agent replied Β· 11 June 2024

Hello Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Trustpilot

We are currently in the process of…

We are currently in the process of purchasing a property in Epping. We have been dealing with Conor in the Epping Branch and we are very impressed with the service he's provided. He's been prompt, knowledgeable and reassuring throughout the process. He's been very punctual with our viewings, diligent and quick to respond with any queries we've had. Based on our experience we would highly recommend Conor.

P Β· 26 October 2018

Agent replied Β· 10 June 2024

Dear P Tapp, Taking to add your thoughts about Conor and the Epping office is much appreciated, I will pass your thoughts back to the team.Being prompt, punctual and knowledgeable are key facts that I believe make a premium service and something we always strive to do at Douglas Allen.I wish you all, the best for the future and look forward to helping you in anyway we can moving forward.Kind regardsPaul Ingleton - Associate Operations Director

5/5

Google

Douglas Allen have tried so very hard in an uncertain market to help Linda and I find a buyer, Ian White has been exceptional

Peter Β· 25 July 2024

Agent replied Β· 24 August 2024

Hello Peter, Thanks for your review, we're delighted you're happy with our service. We're always here to help you move forward on your property journey. Best of luck, Douglas Allen Epping Estate Agents

5/5

Trustpilot

Excellent professional service

Jill, Carl and the team at the billericay branch were excellent . Very professional and we instantly felt at ease following a very poor experience with a competitor. There is no doubt that you are more expensive than your competators however we are confident that the property will sell in their hands Tony who took the photographs consulted us throughout the process So a very good experience all round

Mr Β· 23 June 2015

Agent replied Β· 10 June 2024

Dear Mr & Mrs Armitt,Thank you very much for your kind comments relating to our Billericay office and in particular to Gill, Carl and Tony, they will be delighted to hear how their efforts have impressed you so much compared to your with experience another agent.I am confident in Gill and her team being able and most willing to secure a successful sale of your home.Regards, Jon Holden, Managing Director, Douglas Allen

5/5

Trustpilot

Excellent service from Walthamstow team

After instructing DA Walthamstow to sell our property we have been very impressed with hign level of customer service from Christian, Casey and the team.A special mention needs to go to Christian who has gone above and beyond helping us sell our property! We chose Douglas Allen over other estate agents because of Christians enthusiasm and professionalism and would happily recommend to others. Keep up the good work!

Kelly Β· 3 November 2016

Agent replied Β· 10 June 2024

Hi Kelly,Thank you for your kind comments regarding Christian and Casey, It's great to hear that our staff have gone above and beyond to help you. I hope that your sale goes through smoothly and you will be happy in your new home.Thanks againRob WadeAssociate Operation Director

5/5

Google

Lisa Allen is amazing. We've yet to find our dream home but know that Lisa works tirelessly to try and achieve this for us! She goes above and beyond and is a true credit to Douglas Allen (Epping) and the real estate profession. Thank you Lisa for your continued efforts and patience!!!

Jacqueline Β· 12 June 2022

Agent replied Β· 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Google

We added another estate agent to help sell our house (we had been with one for quite some time, with a few viewings). Well....the three amigos were brilliant! Who are they? Luke, Ian and Adam, who all three went over and above to let me know what was going on every step of the way. My house? Well, that got sold in LESS than two weeks, when it had been on the market for over a year! Cannot recommend Douglas Allen Epping Estate Agents enough. Thank you so much to everyone there, I am one happy lady :)

Chennelle Β· 10 February 2024

Agent replied Β· 9 June 2024

Hi Chennelle, Thank you for leaving a review! We're delighted to hear how our agents, Luke, Ian, and Adam, have gone above and beyond to support you in selling your house and how quickly they were able to make it happen after having little success elsewhere. Best wishes, Douglas Allen.

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Questions about Douglas Allen Epping

Has Douglas Allen won any awards?

Yes. In The Trusted Agent 2026 awards: Douglas Allen, Epping won Trusted Agent; Douglas Allen, Romford won Trusted Agent; Douglas Allen, Woodford Green won Trusted Agent; Douglas Allen, Wickford won Trusted Agent; Douglas Allen, Billericay won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Douglas Allen hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Epping.

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