Every review we hold for the Epping Forest office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOn meeting Andy Dumas
On meeting Andy Dumas, I felt immediately comfortable and confident that I had done the right thing in contacting Douglas Allen to help me with the sale of my property.He was charming, fun to talk with, very generous with his advice and listening to my situation and held no bars back, I like a person who tells me straight the good and bad what to expect and that is what Andy had done, as well as a very thorough description on what the agency does and how they go about doing things. Well to cut a long story short, the team at the agency did a bang up job of getting my house on the market for £275,00.00 and lots of people where interested to the point that I needed an open day, which I wholeheartedly agreed to and thanks to Andy's effort and the of course (Ben and Ella too) I ended up selling it for an incredible sale of £325,000.00.Now I must add that Andy did advice me not to spend any money on doing it up since the buyers would only go over it and I would end wasting what little pennies I had in my pocket at the time, and assured me that he would do his best to get me the best price with out the "touch ups"!He has been in touch since to be sure I was happy with the result and to check that I have done all the necessary paperwork to complete the sale, of which I am most grateful since I can be forgetful lol.Everyone I met from Douglas Allen where absolutely friendly, charming and treated me like an old friend, lovely bunch of people and sincere in their work and word.I wish them all a wondrous future in their careers.Jennifer Vella-Zammit
Jennifer · 19 February 2018
Agent replied · 28 October 2024
Dear Jennifer,Thank you so much for taking the time to post your detailed 5 star review regarding Andy, Ben and Ella in the Walthamstow office. We pride ourselves on helping our sellers achieve their dream move by getting them the best possible price we can. £50,000 over your price is a truly wonderful result for you which I am sure will make your move a lot easier now. I was pleased to see that Andy gave you some great advice on what to do and not , it all help.Personally I would like to wish you every happiness in your new home and thank you again.Rob WadeAssociate Operations Director
★★★★★ 5/5
TrustpilotWill from the Fine and country department took great care of us
The service provided by Will from Fine and Country Department was second to none. We used several estate agents during our search for our new home and once we found what we wanted we were lucky to have Will, who gave us an absolutely great service. Will took care of us, specially, during the final stages of exchange and completion and helped to smooth out any challenges we had. Will went beyond his call of duty. Will showed total professionalism. Will is very friendly, approachable, reliable and showed lot of enthusiasm. We requested several viewings for the same property and every time Will had honoured our request and was very accommodating to our needs. Will also was very prompt in replying to our queries and showed lot of patience. We would definitely recommend Will to our friends and family.
Priyesh · 16 February 2018
Agent replied · 28 October 2024
Dear Priyesh,Thank you very much indeed for the 5 Star Review and very kind words detailing the service and help you received regarding your search for a new home via Will at our Fine & Country department.Will is a true professional who thoroughly enjoys his career in property and will be delighted he was able to help you so much and with your recognition of his efforts.On behalf of all of us at F&C I wish you many years of happiness in your new home!Regards,Jon Holden - Managing Director
★★★★★ 4/5
TrustpilotMoney well spent ...
I was seriously considering using an on-line estate agent this time round. A bit of an unknown but, on the face of it, a fifth of the price of the average high street version. A timely leaflet drop from Douglas Allen prompted me to at least speak to them.The manager from the local office (Matthew Gilbert ) came round to discuss the options. He was easy to get on with and positive that he could sell the house quite quickly. There was no 'hard sell' and he didn't overstay his welcome, just giving me his honest views on the pros and cons between 'High street' and 'On-line'.Basically, it was because of his honesty / 'straightforwardness' that I decided to give Douglas Allen a first chance. ….. and I was glad that I did ….within a week, following three viewings from potential buyers, I had accepted a 'chain free' offer. So that was without even a 'For Sale' board; no photographs; no advertising, presumably just working from the contacts on their books.A special mention for Katie from the local office, she did all three visits, doing a good job in smoothing the way.So a good result but I've still taken a 'star' off because I still think high street estate agents are too expensive but on this occasion, money well spent!
VictorM(ac) · 12 February 2018
Agent replied · 28 October 2024
Dear Victor, Thank you for your feedback and that the Epping team lead by Matthew have showed you the difference between the on line and High street agency, whilst on paper and through the advertising it may seem an attractive option to use an online agent, we on many occasions achieve above and beyond the price achieved because we do not rely on the internet to sell your home, hoping that the right person happens to see your home and contact you to view etc, we have a waiting stock of buyers who we keep in regular contact with and ensure that we find them their dream home. It doesn't stop there, once we have agreed the sale we have our sales progression team who then follow this through until exchange, again something we do totally different. I would like to wish you the best for the future and I am really pleased that you choose our services.Kind regardsPaul Ingleton Associate Operations Director
★★★★★ 5/5
TrustpilotA warm and positive expereince
I have read some quite negative reviews about Douglas Allen, but my experience of Douglas Allen [East Ham] had been nothing but positive. We were purchasing, not selling but throughout the process we were: Always able to talk to someone; always updated on progress throughout the purchase process. I posted a positive review once we had exchanged contracts, and things then proceeded smoothly to completion. The Douglas Allen team at East Ham were a real pleasure to do business with. They are professional, polite and friendly. I would particularly like to thank Natasha, Hassan and Kam who were all there when we really needed them, and they responded to queries and issues with the purchasing process rapidly and effectively. They were there all the way right to the end and ironed out some last minute complications - Thank you so much for all your commitment and attention to detail.
David · 11 February 2018
Agent replied · 28 October 2024
Dear David, I appreciate you taking the time to add your feedback, Being a pleasure to deal with is certainly always our aim and remembering that keeping in regular contact and being able to help with any issues that may occur is of key importance, buying a home can be stressful so having a team of people that will be available to offer the polite and professional and friendly service is key. I will pass on your thanks to those mentioned and would like to wish you the very best in your new home, remember where we are when you need any further help or assistanceKind regardsPaul Ingleton - Associate Operations Director
★★★★★ 1/5
TrustpilotSo bad.... do not use
So bad. Charged a fee for poor photos and had to complain to have them corrected. Property sold within a few weeks to people unsold and no advice given on how to handle. Not proactive in any way and they waited for people to call them (both us and people who offered on our the property). Ended up not selling property as the whole experience was so bad and we couldn't face paying their fee which was a premium to other agents. Cannot recommend any less. Avoid at all costs. Have worked with a few estate agents in the past and these are by far the worst I have encountered. They give you the attention you need only until they have you on their books. Will be complaining to the Ombudsman in due course. Matthew was particularly disappointing. His initial motivation was the sole reason we signed up, but he soon passed over our property to "his team". After this we had no point of contact, no one took ownership and if we didn't call for updates nothing was forthcoming. If I could give no stars I would.
Ross · 9 February 2018
Agent replied · 28 October 2024
Dear RossThank you for your feedback and we are sorry to learn that you feel this way. We understand that the photographs that were initially sent to you were taken on a darker than average day and had not at that stage been brightened, as would usually be the case with photographs taken in adverse weather conditions. From our records, we are pleased to note that you were happy with the final version once they had been sent to you. We are sorry if you were not given sufficient advice in respect of the offer received from a buyer who was not proceedable. It was suggested that you continued to market your property until the prospective buyer was under offer, however any decision such as this would be down to the seller to make. Maintaining good levels of communication throughout the marketing and sale of a property is extremely important to us and is vital to assist with a smooth and stress-free experience. Our records indicate that you were contacted regularly to coordinate viewings and relay feedback, however I am sorry if the level of communication did not meet with your expectations.Please be assured that customer service is of the utmost importance to us and should you wish to discuss the above in more detail, please do not hesitate to contact us on 01702 540802. Kind regardsCustomer Relations
★★★★★ 5/5
TrustpilotAdam and Hornchuch Team
Adam was so helpful during my time looking for my first home with my partner. He would always inform of new home and made my search so much easier. If Adam wasn’t available all the Hornchuch team were so helpful and they were by far the best estate agent I had to deal with, putting my journey looking for a home a total breeze. Thank you so much Adam and The whole team at Hornchuch! I will be recommending you to everyone and will definitely be coming back when looking for my second home!
Becca · 3 February 2018
Agent replied · 28 October 2024
Dear Becca, I will pass on your comments to Adam and the team at Hornchurch, we pride ourselves in ensuring we ask lots of questions to help us identify exactly how we can help find you your dream home, once we have a full understanding we want to keep you regularly informed and up to date with all new suitable properties, as you say making the finding of your new home a breeze. As we are often out of the office helping clients we ensure that whoever you speak to will be able to help and assist taking much of the stress out of the home buying process.I wish you all the best in your home and look forward in helping you again in the future.Kind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
TrustpilotKaitlin @ Douglas Allen - Chingford Branch
I have been looking to move home for a while now however I have never been sure off what I am ideally looking for. After speaking with Kaitlin, she helped me work out what type of property would best suit my needs and wants. She assured me that the process would be simple and that putting my house on the market wouldn't be as stressful as I first imagined.Kaitlin made me feel both extremely comfortable about selling my house and then finding my new dream home!My friend is looking to move in the summer and i will most definitely be referring her to Douglas Allen! Thanks Kaitlin!
John · 29 January 2018
Agent replied · 28 October 2024
Dear John,Thank you for taking the time to post your 5 star review regarding Kaitlin at my Chingford Branch.Our aim is to "Help our customers achieve their dream move" so I am pleased agian to see that Kaitlin has done this for you.We look forward to helping your friend in the same way.Thanks againRob wadeAssociate Operations Director
★★★★★ 5/5
TrustpilotFirst time buyer
Buying with Douglas Allen in chingford was a breeze. After hearing this would be one of the most stressful things I do in life I couldn’t disagree more and it’s probably to do with all the team at chingford, I had my initial viewing with Jake who was always at hand, but the whole office was on the ball with any queries I had, Natasha was brilliant with getting it all through for me as smoothly as possible as well, and if and when I choose to move again my new home will defiantly go back to Douglas Allen
Mitch · 25 January 2018
Agent replied · 28 October 2024
Hi Mitch,Thank you for posting your 5 Star review regarding Jake , Natasha and the team in my Chingford office.As a company we always want to Help our customers achieve their dream move. Looking at your comments it seems that the office have helped you through the whole process.I hope you will be happy in your new home.Thanks againRob WadeAssociate Operations Director
★★★★★ 5/5
TrustpilotChingford branch,
Chingford branch,I made the mistake of going with a online agent who seem to take my money upfront and couldn’t care less after that. James came to see me and I knew he was the right person for the job. After 3 weeks lots of viewings and several offers he secured me a great price and the best thing is they are also refunding what I payed purple bricks. So it’s a win win situation for me. Also like to say that Jake and Jess and Katelin were great at keeping me updated. Couldn’t recommend the team more.
Mr · 24 January 2018
Agent replied · 28 October 2024
Dear Mr R,Firstly thank you for you 5 Star review regarding James and his team in the Chingford office.I wish we could take you out with us on every valuation that we attend with people that are thinking about going down the online agent route ! Your comments are so right in the fact that they have your money so why should they care ? We offer a cash back service to all clients that are currently on with online agents so we can Help them move.If you could shout this message from the roof tops it would be greatly appreciated.Thanks againRob wadeAssociate Operations Director
★★★★★ 5/5
TrustpilotAll round good experience
Douglas Allen provided pre-tenancy services on our new flat. Abbie was great - she kept us informed and helped us to get into our new place well before Christmas :)There were a few things about the process which were slightly irregular - the main one to speak of was that we were not invited to attend the inventory as it was taken, as I have been with previous tenencies. However eveything on it looks in order and accurate, and I don't forsee it causing any issues.
Tegan · 22 December 2017
Agent replied · 28 October 2024
Dear Tegan,Thank you for taking the time to add your thoughts and feedback on Abbie at our Lettings team, as a large company we ensure that everything follows strict guidelines and that all requirements a fully adhered to. This certainly helps clients move into their home as speedily as possible, which I can see worked for yourselves.I really hope that you enjoy the home and we look forward to working with you during your tenancyKind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
TrustpilotHow Douglas Allen made our House Sale and Purchase happen!!
Our House sale was at times somewhat tortuous and stressful. However, the staff at Douglas Allen in Particular Tanya, chasing up and down our purchase chain and providing good information or likely target dates for the various activities, and then reporting back to us exactly where we were in the process. Kate at the Epping office, acting in a very similar way helping us through to the end. The Douglas Allen mission statement could easily be:- " If it Can Be Completed It WILL be Completed" Both of these ladies only work with the facts which is all that a seller/buyer needs to hear. In my experience there are Estate Agents who give the impression that they sometimes live in the land of fairytales!!. I do strongly recommend Douglas Allen to any prospective property seller or buyer. Once again a heartfelt thank you Tanya and Kate and bless you both!!!!!
TERENCE · 20 December 2017
Agent replied · 28 October 2024
Dear Terence,Thank you so much for taking the time to add your feedback, we are fully aware as an industry that there are occasions that honesty can hurt, but from the years of experience we all have it is our key strategy. Having Tanya our dedicated sales progressor always helps to ensure that as you state where a sale can be completed it will be. Not only have they got the dedicated time to help as this is there only role within our business they certainly know how.I would like to wish you all the best for the future and look forward to helping you or anyone you know in the futureKind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
TrustpilotGreat and genuinely helpful people
As a first time buyer I was told by many that estate agents would be chomping at the bit to help me however, the only truelly helpful estate agent I found was Douglas Allen. Heather and Trisha at the Loughton branch were the first people to help me actively offering to leaflet in areas I was interested in and always checking up to see how my search was going. It wasn't just a one off branch that was helpful though when I then spoke to Ammer and his team at the Barkingside branch they were just as helpful. When I asked for advice they gave an honest opinion even if it wasn't in their favour. Whenever I spoke to them they were always in good spirits and happy to chat. I'm very grateful for their help and support in finding my first property. Thank you
Laura · 19 December 2017
Agent replied · 28 October 2024
Dear Ms Clark,Many thanks for taking the time to post your 5 Star review of both our Loughton and Barkingside offices and how they were both so helpful in helping you to find your first property. We call the service we provide 'Outpassioning' and I am glad that this was noticeable compared to that which you received from others.On behalf of both offices I would like to wish you many years of happiness in your new home.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotI am extremely please with the service …
I am extremely please with the service I have received. I am very happy I've decided to choose Douglas Allen. Natasha and Maureen were able to give me good advices . I was stress free. They maneged to sell my property at the best price . Never thought it could be so easy . Got my house sold in 3 weeks . A big thank you to Douglas Allen team at East Ham branch but mainly a big thank you to Natasha and Maureen
David · 7 December 2017
Agent replied · 28 October 2024
Hi David,Thank you for posting your 5 star review regarding Maureen and Natasha at my East Ham branch. Our job is to help you make the move as stress free as possible which it sounds like happened for you. Getting the best price for your home is a major part of what we want to achieve so I am pleased with your result.Thanks againRob WadeAssociate Operations Director
★★★★★ 5/5
TrustpilotWhere to start
Where to start! First impressions of Douglas Allen were great, meeting Stuart really put me at ease and I felt very happy for him and his team to sell my property. He commented ok how nice my home was which went a long way. Ben, Hazel and Stuart have been consistently working hard, generating various viewings and ultimately leading to the sale of my property. I felt very looked after during this process and can honestly say I would highly recommend Stuart and his team (including Alastair) to anyone thinking of taking the plunge and selling/buying a property.Great job guys and thank you so much for all your hard work, it’s very much appreciated!🤩🤩🤩🤩🤩
Dawn · 28 November 2017
Agent replied · 28 October 2024
Dear Dawn, Firstly can I thank you for using Douglas Allen and the team at Wickford, working hard to ensure we deliver on the promises and making the client feel at ease are key to how we work with our clients. Whilst we are hungry sales people who will go the extra mile to ensure we get the owner the best possible price, we see it as our duty to ensure the move is as stress free by keeping the client fully updated.I wish you all the best for the future and do appreciate you taking the time to add your thoughtsKind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
TrustpilotMoving home is never an easy experience …
Moving home is never an easy experience but the team at Douglas Allen did all they could to make this process as painless as possible from start to finish.From a fair and accurate pricing of my sale home through to ensuring only genuinely interested parties came to view.Trevor from the team was a real standout for me as he kept me posted throughout and went to every extra effort to secure viewings, gather feedback and communicate with all parties involved in the eventual sale.My home is now sold as of today and Id like to thank the team at Douglas Allen and especially Trevor as I really know he went the extra mile
Marc · 23 November 2017
Agent replied · 28 October 2024
Dear Marc,I will take true pleasure in passing your feedback to Trevor, as you say he along with the team at Billericay will always go the extra mile to ensure that we identify the right buyer for the clients home whilst keeping all parties updated and informed. Moving home should never be a bad experience and by ensuring all is done from as you say pricing the home correctly right through until the exchange of contracts and even beyond ensures that we take away any pain.Kind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
Trustpilotmy property to my buyer
my property to my buyer, I am so overwhelmed when I had the phone call from my sales professor, Douglas Alan agent, brilliant lady called Chelsey Baldwin.We had stuck through together rough times with delays, uncertainty, rollercoaster emotions, frustration and anger. Chelsey was very supportive, gives advice, opinions, chases throughout the day, weeks, months to update me. Very professional in dealing with solicitors, very sympathetic and understanding to me, I felt like Chelsey was my solicitor at a point as seems like she was doing everything alone! Such a great person, very thankful for all her hard work and deserve a big credit! Much appreciated, good job and well done!
Lesley · 17 November 2017
Agent replied · 28 October 2024
Dear Lesley, Thank you for your 5 star review, as you say we are there for you through thick and thin, buying or selling a home can be a frustrating time, by having a dedicated and experienced sales progressor really can make the difference, not only are they in the office more to assist they have the in depth knowledge and often can give advice and resolve issues as they arise.I wish you all the best for the future, if you need any further help please let us knowRegardsPaul Ingleton - Associate Operation Director
★★★★★ 5/5
TrustpilotChadwell Heath Douglas Allen
We decided to buy and sell with Douglas Allen in February 2017. The chadwell Heath office were very helpful and gave us lots of information prior to selling. Unlike other estate agents they did not put lots of pressure on us. As everyone does we shopped around and looked at other estate agents. In December 2016 we were quoted our house was £325,000 by another estate agents. We decided to wait and two months later in February 2017 we decided to sell. When a guide price of £375,000 was set, my husband and I were in shock. That’s a difference of £50,000 in two months. We have a young family so we opted for the Saturday open house and were amazed that we had over 50 people to view the house and had 8 offers all for on or above the guide price. The Douglas Allen website was very useful in showing how many people viewed our property online and feedback of viewings. Our property finally sold at ten thousand above the guide price and we found a very good buyer as the property we were intended to buy required a grant of probate. The staff at chadwell Heath office were amazing in selling our property swiftly. I would personally like to thank Les, Michelle, Michael and Gizem for all there help. Especially Michael who finally sold our property. Thanks you chadwell Heath team! Also, finally I want to mention theSales progressor for our sale, Chelsey Baldwin for all her help as well.You all are a great assets to the Douglas Allen company. Thank you and I enjoy moving into my new home!
Pradeep · 9 November 2017
Agent replied · 28 October 2024
Dear Pradeep, I would like to wish and your family all the best in your new home, It is so good to hear your feedback, I am sure like many people you may of felt that the price quoted may be a little higher than expected, although knowing the area and ensuring that we launch the property to the market properly always will achieve a much better price. I will pass your thoughts onto the team at Chadwell Heath and ask them all to keep up the great workKind regardsPaul IngletonAssociate Operations Director
★★★★★ 5/5
TrustpilotBig thank you to Ammer
Big thank you to Ammer, been looking for a property for my son for a long time now wanted to be close to home. Found the property in Newbury Park 5 minutes from the family home. He referred me over to the mortgage advisor Kally who was also very helpful. I have had dealings with many agents over the past few months but none have been as consistent as Ammer. I would recommend using Ammer to find a property for sure.
S · 6 November 2017
Agent replied · 28 October 2024
Dear S,Many thanks for your feedback and 5 Star review where you mention Ammer and Kally being so helpful, I am glad they were successful in helping you and your son in finding and financing a new home.Kind regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotSale review
Douglas Allen provided and excellent service in selling my property recently. Ray Phipps marketed the property and contacted potential buyers immediately - the property was STC within a few weeks at the asking price! Janine kept me updated throughout the sale and was always willing to chase solicitors on my behalf which was much appreciated.Overall, the whole team at Douglas Allen were helpful and timely in their response to any questions.We have used Douglas Allen before for the sale of property and we would recommend them and use them again.
Sarah · 3 November 2017
Agent replied · 28 October 2024
Hi Sarah,Thank you for posting your 5 Star review regarding Ray and Janine in the Wanstead Office.It is always pleasing to see that we sold your property STC fo the full asking price and delivered on what was said to you.Janine is our unsung hero who helps you get from A-B on the move working tirelessly with the many parties involved .I hope you will be happy in your new home.Rob wadeAssociate Operations Director
★★★★★ 5/5
TrustpilotHelpful Loughton Team
Sam, Heather and Tricia were all very helpful and proactive when it came to finding me a house and they were very proactive in sourcing me a new house when I lost them one I offered on.Sam in particular kept me updated every week and even managed to find me the same flat in the same area weeks after I lost the one I wanted.I would highly recommend The Loughton team of Douglas Allen when it comes to finding you a new home
Miss · 31 October 2017
Agent replied · 28 October 2024
Dear Miss B,Thank you very much for your kind words and 5 Star review relating to our Loughton office. Heather and her team take great pride in helping all their customers find their ideal homes and I am glad Sam's proactiveness won the day.I wish you many years happiness in your new home.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotNot your average Estate Agent.
Not your average Estate Agent.From the moment we started our house search the Team at Chingford were amazing.Jake was great at keeping us updated of new properties coming into the market and thankfully we found through Douglas Allen as when it came to offering James and Jess were very helpful and professional. Once our purchase was agreed Natasha was fantastic at keeping us updated the whole way through and even when things were not going quite as we wanted James and Natasha managed to find a solution that we were all happy with.We are now very happy in our new home all thanks to the Team at Douglas Allen Chingford.Mr P
Peter · 29 October 2017
Agent replied · 28 October 2024
Dear Peter and Janice,Thank you for taking the time to write your 5 Star review regarding Jake, Jess, James and Natasha in my Chingford office.It is always great to hear when the team have given you a Premium service from start to finish . Both James and Natasha have many years experience within this industry which seems to have been useful in the end.Good luck in your new home.Rob WadeAssociate Operations Director
★★★★★ 5/5
TrustpilotI have very recently been in contact…
I have very recently been in contact with Ellie Gates who is newly employed by Douglas Allen. She is very knowledgeable with all aspects of buying and selling a property and has been keeping me informed with new properties that may fit my families needs. I am in the very early process of looking to buy and sell and already feel that she is going to be a valuable contribution helping me through the process. Thanks Ellie
Paula · 4 October 2019
Agent replied · 28 October 2024
Dear Ms Binet,Thank you so much for posting this 5 Star review about one of our newest recruits, Ellie at our Brentwood office. Ellie is proving to be a natural and with our training and her inbuilt desire to provide a premium service for our customers she is destined for great things!I am sure you are in good hands with Ellie and the whole Brentwood team.Kind regards,Jon Holden - Managing Director
★★★★★ 5/5
TrustpilotOutstanding service from Douglas Allen Chingford
Outstanding service from Douglas Allen at Chingford but special mention goes to Jess for her commitment, dedication and persistence in helping us find a new home. After 2 years and 2 failed attempts through other agents Jess was the one who finally enabled us to make the move that we had been desperately trying to achieve and we can't thank her and the team enough. If we ever need an estate agent again we wouldn't consider anyone else and would definitely recommend.
Tracy · 15 October 2017
Agent replied · 28 October 2024
Dear Tracy,Thank you very much for your kind words and 5 Star review of our Chingford office and in particular Jess there. Jess really has an absolute passion for her role and takes enormous pride in helping her customers achieve their 'dream move', I am very glad to hear she has had such an influence on helping you achieve this.On behalf of us all I wish you many years happiness in your new home.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotDouglas Allen Chingford
what a fantastic choice choosing Douglas Allen, from Jess covering and answering all questions at the valuation really putting us at rest, to Jake making sure all our viewings ran smoothly, then i really felt the manager James was working for us to get every penny for our home when the offers come in, constant contact keeping us in the loop made it as pain free as possible i would recommend douglas allen and the chingford office 100x over thank you all!!
Mr · 9 October 2017
Agent replied · 28 October 2024
Dear Mr H,thank you for taking the time to post your 5 star review regarding , Jess, Jake and James in my Chingford office. Our aim is set out from when we first meet to help you get the Best Possible Price we can for your home and it was great to hear that you felt that this was the case..I wish i could take you out on every appointment we do to let our future seller know what we do.Thanks againRob wadeAssociate Operations Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
