Every review we hold for the Epping Forest office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service from all agents but …
Great service from all agents but special praise for Max. He went above and beyond to provide fantastic customer care. Thank you
Karen · 13 October 2017
Agent replied · 22 October 2024
Dear Karen,Thank you very much for your 5 Star rating of our Woodford Green office and for singling out Max for special mention. Max has just started his career at Douglas Allen and I am pleased that his great work ethic and professionalism and his training so far are noticeable already.Kind regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
GoogleWent into the Chigwell branch and was greeted by Aseena who was very helpful and professional! Selling my home has never felt easier.
Alex · 26 October 2023
★★★★★ 5/5
TrustpilotSo far we have received a very good service from Douglas Allen
It is only the early stages of our house sale, but so far we have received a very good service from Douglas Allen.
Mr · 23 June 2015
Agent replied · 22 October 2024
Dear Mr & Mrs S,Thank you for commenting on your 1st impressions of Douglas Allen. I hope you will find good reason to comment favourably on your whole experience of using Douglas Allen, if not please do not hesitate to contact me personally to let me know why.Regards, Jon Holden, Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotExcellent service and understanding…
Excellent service and understanding even when we had to pull the transaction after significant work on the Douglas Allen side.
Jason · 29 January 2019
Agent replied · 22 October 2024
Dear Jason,Sorry to hear the transaction wasn't successful, we would be happy to help you again in the future. In the meantime thank you for your 5 Star review.Kind regards,Jon Holden - Managing Director
★★★★★ 5/5
TrustpilotWe received a thoroughly professional…
We received a thoroughly professional service on a tricky sale. Maria and Justin couldn't be more helpful. Too service
Dave · 11 July 2019
Agent replied · 22 October 2024
Dear Mr Needham,Thank you very much for your 5 Star review regarding our Walthamstow office, Maria and her team will be delighted they were of such help.Kind regards,Jon Holden- Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotWell Done Douglas Allen for a great …
Well Done Douglas Allen for a great service, also outstanding work from Our Agent Max terrific job Max thanks once again
220787ps · 3 February 2018
Agent replied · 22 October 2024
Hi, Thank you for you 5 star review regarding the GREAT SERVICE that you received from Max in my Ilford office along with the rest of the team.Our aim is to offer a Premium service every time.Thanks againRob wadeAssociate Operations Dorector
★★★★★ 5/5
TrustpilotSimple and speedy communication …
Simple and speedy communication throughout the whole process. Any delays we were kept informed of and explained what was going on
Soniaclovell · 22 September 2017
Agent replied · 22 October 2024
Dear Ms Lovell,Thank you very much for your 5 Star review, I'm glad our services and staff helped in your moving process.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotI’ve liked the service and treatment… of Abbie Wilson & Chloe Costa
I’ve liked the service and treatment I’ve received. Abbie Wilson & Chloe Costa have been really helpful and welcoming.
Kwasi · 18 February 2019
Agent replied · 22 October 2024
Dear Kwasi,thank you for posting your 5 star review regarding Abbie in the Basildon Branch.I am please to see that the service you received has helpful and welcoming.thanks againRob wadeAssociate Operations Director
★★★★★ 5/5
TrustpilotTotally professional
Everything since day one has been explained simply and in detail. Communication has been exemplary.
Everything so far has been stress less.
Mr · 25 August 2015
Agent replied · 22 October 2024
Dear Mr & Mrs Mawson,I am really glad to hear that our efforts have been to your satisfaction. We recognise how stressful a time moving home can be and we truly set out to make it as pleasant an experience as possible, after all, moving home should be an event to savour!Kind regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 4/5
TrustpilotOnly just on the market!
Great service to date, quick and efficient, with very friendly and professional staff. Looking forward to open day and being under offer!!
Mr · 25 August 2015
Agent replied · 22 October 2024
Dear Mr & Mrs Webb,Thank you so much for your positive feedback, it really means a lot.I hope the Open House goes really well and results in the sale you are hoping for - I'm sure it will!RegardsJon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotSales Process / Experience
We found Gill Mills, our local Senior Branch Partner patient & helpful at all times. Her Professionalism shines through at all times.
Mr · 1 July 2015
Agent replied · 22 October 2024
Thank you very much for your kind words regarding our Billericay Senior Branch Partner, Gill Mills. Gill takes enormous pride in her responsibilities and she will be delighted that this has been recognised.Regards,Jon Holden, Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotWe have been searching for a property…
We have been searching for a property for a while now and Jake at the Chingford Douglas Allen branch has been pro actively putting forward homes that meet our criteria. We would recommend working with Jake directly.
Nisha · 15 June 2022
★★★★★ 5/5
TrustpilotBrilliant service
Brilliant service, very helpful and kept me in the loop with the status of the purchase of my new home.
EC · 21 December 2017
Agent replied · 22 October 2024
Dear ECI am pleased you had a brilliant service and found our staff to be very helpfulAll the best in your new homeKind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
TrustpilotFantastic
Jordan excelled himself in every way possible, the most professional, friendly manner we have seen in a long time. Would recommend!
Karen · 12 September 2016
Agent replied · 22 October 2024
Karen, Thank you for taking the time to add your comments on Jordan of the Chigwell Office. I am pleased to read that he delivered the level of service that as a company we strive to achieve on every occasion. I will pass our your comments to Jordan which I am sure will spur him on the deliver this service to all clients moving forward. If Jordan or any of our staff can offer you any further assistance then please do not hesitate to contact us.Kind regardsPaul IngletonAssociate Operation Director
★★★★★ 5/5
TrustpilotVery friendly and helpful staff
Early days yet, but so far excellent service, very friendly staff, I would recommend to family and friends.
D · 23 April 2019
Agent replied · 22 October 2024
Dear D Staples,Thank you very much for your 5 Star review, I'm glad to hear things are progressing well.Kind regards,Jon Holden - Managing Director
★★★★★ 5/5
Trustpilot2 thumbs up
I had a great experience with Douglas Allen , specifically Andrew Bilby at the 160 High Street North East Ham office
Alastair · 13 January 2016
Agent replied · 22 October 2024
Dear Mr Davies,Thank you very much for your 5 Star assessment of our East Ham office and our Sales Progressor there Andrew Bilby, I am glad they were of such help to you.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotExperience of selling has been made so easy
Everyone involved in the selling of my property has been so helpful and I would have no reservations recommending Douglas Allen.
Mrs · 25 August 2015
Agent replied · 22 October 2024
Dear Mrs Kaye,Thank you very much for your kind words.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotStuart and Spencer looked after me from…
Stuart and Spencer looked after me from start t finish.I would have no problem using Douglas Allen again
David · 8 January 2019
Agent replied · 22 October 2024
Dear David, I will pass on your feedback to Stuart and Spencer and we look forward to helping you again as soon as you are ready.Kind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
TrustpilotExcellent service with no real problems…
Excellent service with no real problems would highly recommend top team Jessica and co , many thanks..
Damien · 18 June 2019
Agent replied · 22 October 2024
Dear Mr Chilton,Many thanks for your 5 Star review regarding the service received from Jess at our Chingford office, she will be delighted she was of assistance to you.Kind regards,Jon Holden- Managing Director, Douglas Allen
★★★★★ 5/5
GoogleBrilliant help, always able to answer questions or get back quick if they dont know :-)
David · 27 October 2019
Agent replied · 25 October 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Douglas Allen
★★★★★ 5/5
TrustpilotProperty sale
They managed to sell my flat which had a short lease for a reasonable price, whilst offering me invaluable advice.
Miss · 19 March 2015
Agent replied · 22 October 2024
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
★★★★★ 5/5
TrustpilotExcellent service from all the team in…
Excellent service from all the team in the Chingford branch
Nina · 11 May 2021
Agent replied · 22 October 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotJoanna and Jodie letting agents
Joanna and Jodie help me immensely in letting our property. Interviews and viewing were quick and letting process ran smoothly after viewings. I would recommend using Douglas Allen again.
Keith · 3 February 2023
★★★★★ 4/5
TrustpilotManaged to sell house through Douglas …
Managed to sell house through Douglas Allen and very pleased with there service, updates and staff and negotiator.
Vasha · 8 September 2017
Agent replied · 22 October 2024
Dear Vasha,Thank you very much for your comments and I am very glad that you had such success and comfort through selling your home through Douglas Allen.Thank you for your custom.Regards,Jon Holden - Managing Director, Douglas Allen
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