Douglas Allen Chigwell reviews in Epping Forest

★★★★★ 5/5

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Highly grateful

Me and my husband where looking for a house for a very long time. From the first phone call give to Chigwell branch,to arrange a view,Assena was very nice and helpful,setting up us as VIP customers. She arrange for us to see Will Nash to confirm finances and although there was an offer higher than ours, he help us in the best possible position to get the deal. Robin was helping us to complete all the paper work and make sure everything is right. We are highly grateful for this professional team.

Lavinia · 12 April 2019

★★★★★ 5/5

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Tanya Keene sales progressor, both professional and organised, thank you.

Tanya Keene, from Douglas Allen, sales progressor, is a very professional and proactive person who helped me with the sale of my mum's house sale. From the start she was in touch with me, updating me with the progress of the sale and also giving me good advice about things I needed to know, in order to manage the sale efficiently. As I hadn't sold a property before, it's good to know that there are nice people like Tanya, who give good honest advice to you with efficiency and professionalism. It can be a stressful job to do, when stepping in unknown territory, however Tanya made this seem like a smooth transition until the contract s were exchanged also supporting me even after this was done. I feel more people like her are needed in this world. Thank you to Tanya for all her help and advice

Shazia · 5 April 2019

★★★★★ 5/5

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Viewing for a property we loved

I have been looking to move to barkingside for a while now and had done a few viewings with other agents that was very basic, after calling into the barkingside branch regarding a property of interest I came across Hasan and instantly felt the warm welcome from the way he answered the phone and the passion he spoke with. However the main reason for this review was that, during weekdays myself and the Mrs work late however Douglas Allen’s Hasan catered to our needs and done a one of viewing for us at out of work hours . Even though the property was not right for us I would highly recommend Hasan and douglas Allen,as he never made us feel unwanted and took the time to listen to us!

Imran · 3 April 2019

★★★★★ 5/5

Trustpilot

Quality service!!

Just completed my first property purchase through Douglas Allen and couldn't have had a more professional and tailored service from the start to finish. My experience was with the Chadwell heath branch with a member of there team Waqas he was very helpful and helped me in everyway to work around my personal busy schedule to ensure this property can be viewed which allowed me to make the right choice and purchase, also helped me reach my completion target time frame as requested. Once again highly recommended company and team.Thank you Nickesh Gadhvi

Nickesh · 1 April 2019

★★★★★ 5/5

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Ray and Janine from Douglas Allen were…

Ray and Janine from Douglas Allen were invaluable in helping get our house purchase over the line, with regular communication that never felt like it was too pushy or demanding. Ray was extremely proactive, going above and beyond to help push along our own sale by staying in contact with our own solicitors and freeholder. This was despite the fact that Ray was only meant to be responsible for the house we were buying (not selling)! Overall we would highly recommend Douglas Allen, and Ray and Janine in particular, for ensuring our house move went as smoothly as possible, thanks a lot!Robin and Tash

Robin · 20 March 2019

★★★★★ 5/5

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Chigwell Office

I recently bought a property advertised by the Chigwell Branch. The service was second to none. Robin was helpful right from start to finish - the whole way through the process. Easy to get in touch to and kept me up to date with the process chasing up where necessary. I would also like to take this opportunity to thank their Mortgage Brokerage arm - Mortgage Matters Direct. William Nash's services were quality and my go to guy for all my mortgage needs. Clearly the best in the business.

Sidi · 28 February 2019

★★★★★ 5/5

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Amazing estate agent!

This is an amazing estate agent with fantastic professional knowledgeable staff. I can not express how impressed I am with the service I have received from this place. My house was for sale with 4 agents and Douglas Allen was the one that got me the sale at the price I wanted. They have a feedback system where I can see online who is booked in for viewings and feedback I receive which is fantastic. They always notified me on everything that was happening and were such a pleasure to speak to. Thanks Gizem for everything and thanks to Les for all of your amazing advice. I will always recommend Douglas Allen to everyone! You are truely above and beyond your competitors out there! Well done!

Natalie · 19 February 2019

★★★★★ 5/5

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I have just completed on the sale of my…

I have just completed on the sale of my flat. I used an online agent first and what a mistake that was as they lost my keys and couldn’t get me an offer. It took Steve and his team at Woodford less than a week to find me a buyer for a great price. I don’t live there so they even helped clear the property before exchange and I’m so happy I asked them to take over the sale of my flat.

Rod · 6 February 2019

★★★★★ 5/5

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The A Team!…

Our general experience with douglas allen from start to finish has been unbelievable.The staff attitude towards the sale was second to none! we felt comfortable with their knowledge and experience throughout. In particular Zik Ikeh sold our property with ease it seemed! We were amazed by the amount of potential buyers at our door. We thank Andy and his team of super sellers for their enthusiasm and professionalism for the sale of our property, and would most certainly use them again and definitely keep them in mind for selling and buying with friends and family.WELL DONE TEAM KEEP UP THE MAGNIFICENT WORK!!!

John · 21 December 2018

★★★★★ 5/5

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Brilliant service from start to finish.

We put our house on the market on the 11th September, by the 25th we had sold it and we are completing on the 14th December so we did the whole thing in 14 weeks!!I cannot fault the service we were given , we were always kept up to date regarding viewings and offers, and post sale our sales progressor was brilliant at liaising with all sides involved in the sale and out purchase.Big thank you to Maria at the Hoe Street Branch, and Andrew for making what is always a stressful experience a little less painful, your hard work is really appreciated. Would defiantly recommend Douglas Allen to family and friends.

E17 · 10 December 2018

★★★★★ 5/5

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We had the pleasure of dealing with Chelsey…

We had the pleasure of dealing with Chelsey Baldwin from Douglas Allen for our first house purchase. In the midst of a global pandemic, and a couple of hiccups along the way, Chelsey was absolutely fantastic in dealing with whatever was needed. Chelsey was available for communication throughout the entire process, which honestly was invaluable. Not only is Chelsey a true professional but she does it with personality, humour and kindness. Would highly recommend.Jack & Alex x

Jack · 14 April 2020

★★★★★ 5/5

Trustpilot

Outstanding

Outstanding, Thank YouWhile out viewing properties with Chadwell Heath office I met Michal Aloto at the open house, he discussed my situation and I had just put my property on the market with an online agent. After a couple of months I accepted an offer and when Michael was discussing new properties for me to buy said he thought the offer was low, he felt that he had buyers ready who could view my house and as it’s no sale no fee I agreed for him to come round. The first open house was a success and I got the offer £15,000 more. I had more viewers in one day than I’d had for past two months. This brilliant service didn’t stop, every time I’ve called the office the staff are all very helpful, Michelle took time to explain and help me understand what happens next. Thank you Michael and Michelle I would highly recommend.

ZUBEDA · 30 November 2018

★★★★★ 5/5

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Conor - Epping Branch

We haven't completed the house buying process yet but I wanted to leave a review to share the positive experience we have had with Conor at the Epping branch. Conor was an absolute pleasure to deal with and we found him to be very honest and upfront in his approach, which made us trust him completely. He went above and beyond to put our mind at ease at a stressful time and I highly recommend him and Douglas Allen based on the experience we have had so far.

Alex · 24 October 2018

★★★★★ 5/5

Trustpilot

Chadwell Heath branch.

Excellent team effort so individual people all deserve a mention.Chadwell Heath branch manager Les secured our business by offering valuation etc on his route home after the shop had closed when other agents would not make themselves available for a further 2, 3 days. He clearly explained the process to us and inspired confidence in his teams ability to successfully market our home.Gizem handled the open house viewings with tact and diplomacy.Michelle, Michael and Charlotte were always on hand and extremely helpful when issues occurred with our buyers.Once we accepted our purchasers offer our file was moved to Andrew Bilby, sales progressor based at East Ham branch. We cannot thank Andrew enough for his conscientious and effective approach when dealing with some difficult issues. Our ongoing purchase was through an on line agent and the experience was awful but could have been a whole lot worse. Thankfully Andrew recognised the issues created by this on line agent and took it upon himself to take control of the whole chain and has worked tirelessly to ensure all parties were communicating with one another, even contacting the builders for people at the top end of the chain to keep things fluid.We have been copied into each and every email sent to keep us abreast of developments and telephones calls without prompt, have been received in order to update too, even if there have been no significant developments.Having lived in the address we have just vacated for over 27 years this has been a stressful time, but the staff at Douglas Allen have been excellent and made this process so much easier to deal with and we cannot thank them enough.I would highly recommend Douglas Allen estate agents.Thank you.

Craig · 24 September 2018

★★★★★ 5/5

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Amazing service from Douglas Allen in…

Amazing service from Douglas Allen in Chingford!!!BIG thank you to JESSICA and her team! Jessica is awesome.....from the moment I met her, I knew she would be the one to sell my house! I'd previously been signed up with another agent and was getting nowhere! Jess would call me every week to see how I was getting on and we both agreed that when I came to the end of the 3 month contract I would sign up with them! She also put me in contact with their branch in Maidstone where I was planning to move to and consequently bought my house with.....within a few weeks of douglas allen marketing my house, I'd had an offer which followed though to the end and I'm now in my new home!!! Jess knows her 'stuff' she's animated,engaging, funny and just a great person! I would be recommend her to anyone! Big shout out also to Kaitlin and Natasha(sales negotiater) who also made the process easier with her updates! Keep up the good work, thank you all!!!

Abby · 27 August 2018

★★★★★ 5/5

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I would like to thank Maria and her…

I would like to thank Maria and her wonderful team for helping us sell our house .Maria is a wonderful lady she goes above and beyond to help in every way she can she is so professional and excellent at what she does . And Ben who done the open house viewings what a great guy and also very professional. great feed back from him keeping us updated at all Times with the house viewings can't do enough for you. And Laura what a wonderful person she dealt with all my paper work.I would like to say a big thankyou to the whole team through this whole process and it has been stress free. And I would recommend douglas Allen to anyone buying or selling a house. And Maria and d her team are the best I will miss them all x

Joanne · 15 August 2018

★★★★★ 5/5

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Excellent service

Chloe and Abbie have been excellent in guiding us through the letting of mum's house. From the start Chloe was so professional we cancelled other agents and went with DAS. She sold the company really well, and answered every question we had thoroughly. Abbie took over for the viewing and letting phase and also kept us up to date with all that was going on. The ouse has now been let and we can keep ourselves up to date using the online system, which is good for us as we live in France. Top service so far, well done everyone!

Mrs · 7 August 2018

★★★★★ 5/5

Trustpilot

Woodfood are wonderful

I called Steve off a recommendation from my sister who said he was quite simply ‘The best Estate Agent on the planet’. Steve put me in touch wilth Will Nash and it is clear that these two guys are the leaders of their field. Like some kind of genetically modified hybrids they turned a massive problem for me into a simple solution which means my life is sweet and just wanted to say thanks. (PS Khaleesha was pretty good too)

Panay · 23 July 2018

★★★★★ 5/5

Trustpilot

Delighted to have chosen Douglas Allen…

Delighted to have chosen Douglas Allen as a estate agent to find our new home . The whole process went very smoothly , i was contacted regularly by the team at Douglas allen chigwell giving me updates and pushing the solicitors to speed up the process. Im very grateful for the service received. i must give a big thanks to Robin Bowden who was looking after our purchase got the whole process completed within 6 weeks ,also a big thanks to Tanya keene assisting us though the process. If anyone wants to purchase a property around the chigwell area i would recommend Douglas Allen chigwell branch .

Gaz · 11 July 2018

★★★★★ 5/5

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Excellent Service, compassionate, supportive professionals (great at selling houses too!)

I used the Epping branch recently to sell my Dads property after a short illness devastatingly took him from us. All the staff were very sensitive and caring whilst professional and informative. I have never reviewed a company before but felt that strongly about the service I just had to do it this time. Below is an excerpt of the email I sent the Manager Matt.Hi MattThank you and the whole team for your effort and perseverance in Selling this property. I know it has not been easy and has required a great deal of input from everyone.My family will be forever grateful for your determination to sell at the right price for our family and more importantly my Dad.Everything was dealt with smoothly and as I had to return to Australia they were responsible for all the viewings (and there was many), so a great deal of time and effort when in to help my family and keep us informed even though we are on the other side of the world.I would highly recommend anyone looking to sell to use Douglas Allen in Epping as Matt and the whole team have been exceptional under incredibly difficult conditions.

Andrea · 29 June 2018

★★★★★ 5/5

Trustpilot

Quick proactive sale!

We live in a rare build house and needed the expertise of a local agent. Other local agents cap the value of these houses but Matthew (manager) at the Epping Branch used his knowledge of our area and the market to value the house very well - beyond what we expected but realistic!His confidence wasn't false - many viewings were booked before the property was on Rightmove and we even got an offer exceeding the asking price before it was online! This was due to the proactive marketing of the property to their registered potential buyers. The team at Epping were very helpful, even taking care of the dog when they had viewings during work days! Matthew has kept a personal touch to the process and has kept to his word on everything. I would recommend his service highly!

Mr · 17 June 2018

★★★★★ 5/5

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Hasan Anwar Senior Sales Consultant

Hasan AnwarSenior Sales Consultant at Douglas Allen East Ham is brilliant. Hasan has helped me and my wife find a home not a house, with patience and kindness. He has never come accrues as a pushy sales person , but has the emotional intelligence and respect for us at 56 years years of age, moving from a lifetime home in Brick Lane.Hasan always makes the time to listen to any concerns and questions we have and always has the professional wisdom to consultant his Team Members. He has exemplified how a team member should work in the field of selling and buying property.Hasan is a gentleman and has an excellent manner of patience that has made us feel very comfortable and reassured at times when the process of purchasing is very stressful. We have been liaising and working with Hasan for over 2 years and finally his guidance and skill has come to fruit with us.Hasan is a wonderful asset to Douglas Allen and a treasure to us.Suresh SinghSchool Teacher

Suresh · 30 May 2018

★★★★★ 5/5

Trustpilot

Excellent Experience with Douglas Allen Woodford

I have recently been liaisng with Douglas Allen, Woodford branch and have found them to be excellent; especially Khaleesha, who has been fantastic in helping my wife and I find a forever home in the area. From the very first moment we met her, she has been approachable, helpful, engaged and focussed. Throughout the process, she has been honest, transparent and fair and extremely responsive. This has been the best experience my wife and I have had with an estate agent so we couldn't recommend someone more highly.I have also had the pleasure of interacting with Steve at that same branch and he has also been excellent and someone that holds himself to the same high standards and values as Khaleesha.Great experience from a great estate agency branch!

Trystan · 11 May 2018

★★★★★ 5/5

Trustpilot

Great work from Douglas Allen!

We had our flat on the market for 3 weeks with an agent and only had 2 viewings. So we decided to switch to Douglas Allen and within the first week we had 10 viewings followed shortly by an offer that we accepted! The team at the woodford branch have been brilliant with us, and special mention to Khaleesha who has been the main driving force behind our sale! Would reccommend anyone who are having difficulty selling their property switch to Douglas Allen if you want results.

Charlie · 9 May 2018