Butler & Stag Epping Forest reviews

★★★★★ 5/5

Trustpilot

All of the staff members were very…

All of the staff members were very helpful and receptive to all of my needs and questions.

Shumi · 25 February 2026

★★★★★ 5/5

Google

Butler and Stag successfully sold my property in Theydon , after some initial concerns on my part , everything went through smoothly and reasonably quickly.i was impressed by their professionalism, Peter, Tony made sure I was kept informed and Levant , the sales progressor worked hard to ensure the exchange date was as I wanted. Many thanks to you all.

Lynn · 26 October 2019

★★★★★ 5/5

Google

Butler and Stag assisted us in the purchase of our property at Collier Row. Chris was excellent, proactive and professional at communicating with both sides. He made sure that sale progressed as quickly and effectively as possible. Would definitely recommend this agent and will use their services in future :)PositiveResponsiveness, Quality, Professionalism

MJ · 25 October 2021

★★★★★ 5/5

Trustpilot

Thank you Butler and Stag

Just wanted to say a big thank you to the staff at Butler & Stag, Theydon Bois, especially Chris, for the professionalism, perseverance, diligence and good old common sense demonstrated in advising us on the sale of our house during the latter part of the Brexit experience and the current COVID 19 pandemic. Would highly recommend them.

Ron · 5 September 2020

★★★★★ 5/5

Trustpilot

Fantastic, faultless service.

Fantastic, responsive personalised service. Nothing was too much trouble. We hadn’t moved home for years but Butler and Stag made what is a stressful process as smooth as possible. They were always there at the end of the phone to talk through anything. Their completion manager Levant was outstanding but the whole team were faultless. We would definitely use them again.

Mary · 18 January 2019

★★★★★ 5/5

Google

We were very pleased with the way Tony Game, helped and enabled us to move to our new home. It was a stressful time and Tony was always concerned and cared about us as individuals, answering texts out of work hours. Thank you so much Tony.PositiveResponsiveness, Quality, Professionalism, Value

Pam · 9 February 2022

★★★★★ 5/5

Google

Just wanted to say a big thank you to Wayne from butler and stag . He went above and beyond to find me the perfect property and I’m over the moon with the with the place he found. Will definitely be recommending.PositiveResponsiveness, Professionalism

Richard · 25 October 2022

★★★★★ 5/5

Google

Butler and Stag supported us all the way through our purchase, and made sure the sale completed on time. Charlie and Tony were always available to answer any questions we had and kept us updated throughout, they were a pleasure to work with!

Joe · 25 October 2022

★★★★★ 5/5

Trustpilot

Epping House Sale

I was recommended Butler & Stag by my brother. As they have representation in East London as well, it felt like the prefect fit for me. Impressive agent right from the initial meeting and valuation with Tony Game. My negotiators Chris and Bradley were as passionate about my house as I am and respected all the work that had been done to the property. My photographs were by far the best I’ve seen from an agent. They captured the cottage perfectly and of course this then produced positive interest on Rightmove and from their client base. Leading to a great offer and sale in 4 weeks. Really pleased I chose one of their preferred solicitors. They put me at ease immediately and made the whole process a pleasure. Amanda Schiavi at B&S manages the relationship between seller, buyer and solicitor to get to exchange and completion. We instantly connected and I always felt confident my house sale was in very efficient hands. I was selling the house on my own and from instruction to completion. I always felt included in the whole process at B&S and never overwhelmed or intimidated. Butler & Stag are professional, trustworthy, approachable, respectful and sell your house. Thank you ! They are the best agent I’ve used and I will continue to use and recommend them.

Sarah · 15 March 2022

★★★★★ 5/5

Trustpilot

Butler and Stagg 5 Stars Plus!

Having met Milo O’Neill at the property valuation I immediately liked him and trusted him. This gave me confidence in Butler and Stagg and appointed them to market our property. Milo explained the process and assured me they would sell the house from an open house viewing day. Butler and Stagg did not disappointment. Charlie Parsons, property consultant, who you cannot fail to like, showed the property all day and kept me informed of how the viewings were going. By the end of the day there were several interested parties. A few days later Charlie and Milo had the buyer confirmed and in legals. Charlie was in direct contact with the buyers and kept me updated but I never felt any pressure. The whole Butler and Stagg team, Milo, Charlie, Ella and Amanda, were proactive, personable, comprehensible, confident and totally reliable. Our sale took under 9 weeks from the open to completion. Selling a property is usually a stressful task but not in this case, choosing Butler and Stagg to sell our property was an excellent decision and I cannot recommend them highly enough.

Terry · 14 March 2022

★★★★★ 5/5

Google

Fantastic service from start to finish. A special thanks to Tony, Chris and Neil who managed to get through an extremely complicated and difficult sale. This service really shows the value for money when using a high street agent over online. Thanks again guys - totally happy and would highly recommend to all local vendors!

Jacqui · 25 October 2020

★★★★★ 5/5

Google

We recently sold our house via Butler & Stag and we could not be happier with the service we received. The team were all great - but a special mention to Brad who went above and beyond to help smooth the process again and again. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Matt · 25 October 2021

★★★★★ 4/5

Trustpilot

House sale during Coronavirus

During a very strange time for selling a house the team at Butler & Stag were helpful. Although getting people through the door initially proved a bit tricky, once we had our buyer Chris and the team did a great job of keeping us informed and made the process very straightforward. Thanks!

Simon · 15 June 2021

★★★★★ 5/5

Trustpilot

excellent team at Theydon Bois Branch

Excellent service with a great team at the Theydon Bois branch. Tony and Neil kept me well informed throughout the sale - throughout highs and lows, and in particular, managing to secure the sale in the present Covid 19 environment. Highly recommended with excellent local knowledge of the market to enable sale at the best price.

Private · 9 April 2020

★★★★★ 5/5

Trustpilot

Thank you

Had great experience when recently letting out my home - was worried after hearing so many horror stories but Joanne really put my mind at rest and gave me all the information needed. Got a great set of tenants - also special thanks to Casey, Melisha and Sarah in Property Management would highly recommend these guys.

Jason · 22 March 2020

★★★★★ 5/5

Trustpilot

Amazing Team

I’d highly recommend Butler and Stag especially Milo (Sales Manager Chingford) and Amanda (wonderful sales progressor). We’d had a very difficult few months with another agent. Butler and Stag came in and dealt with everything In a very short space of time. Very professional, down to earth and kind team.

Ece · 25 August 2021

★★★★★ 1/5

Trustpilot

Wrong Consulting

Honestly the consultant lady who showed us the property was helpful and very kind. Even though i mentioned about the guarantor is acceptable by landlord or not. She said no worries. All is fine. Today i received a phone call that says guarantor is not acceptable by another consultant. And he says that the lady is not in charge for this information. absolutely waste of time.

Onur · 22 June 2023

★★★★★ 4/5

Google

In this volitile market, the team worked tirelessly to keep the flat footfall well numbered. Bradley was prepared to go the extra mile to ensure I was fully informed and answer questions. Helga juggled all the parties involved in getting us to the exchange without too much stress. It was a challenge. Thank you to all involved.

Annetta · 28 January 2024

★★★★★ 5/5

Trustpilot

A wonderful experience

A wonderful experience working with Butler and Stag. The team led by Athos are friendly, focused and always on hand to support throughout the process. Thank you to Amanda also on the final leg. We are extremely pleased on our sale! I would definitely recommend this team at B&S.

Mrs · 1 October 2021

★★★★★ 5/5

Trustpilot

Many thanks for all your hard work

All the staff in Butler and Stag especially Amanda and Robert who have walked extra miles to facilitate the sale of our property. Their highly efficient and motivated approach and advice are what we need to get through unexpected barriers. Our grateful thanks to their expertise and professional approach.

Leo · 2 September 2021

★★★★★ 5/5

Google

We would like to thank Milo and Amanda for all their professional and personal help throughout the sale and purchase of our house . We highly recommend this company . Many thanks for getting us "over the line " . Kind regards Richard and Cathy mccarthy

Cathy · 9 February 2022

★★★★★ 5/5

Trustpilot

Highly Recommend

Bradley did an amazing job for us on the purchase of a house. The sale was complicated but Bradley was attentive, supportive and responsive to our queries and needs and we highly recommend his service and that of Butler & Stag.

Siobhán · 23 September 2022

★★★★★ 5/5

Google

A massive thank you to all of the team, especially Chris! who was very helpful from the beginning of our search. Very knowledgeable about the area and was very helpful throughout the whole process. Couldn't be more thankful! the best estate agents i have dealt with.PositiveProfessionalism

Jem · 10 January 2022

★★★★★ 5/5

Trustpilot

I have recently sold a property in…

I have recently sold a property in Theydon Bois and I have to say that Tony and his team were excellent. They are extremely knowledgable and they know what is happening with the local property market. All members of the Theydon branch have been punctual and extremely polite and professional. Great work , keep it up.

Craig · 23 May 2019