Butler & Stag Epping Forest reviews

★★★★★ 5/5

Google

Neil and Tyler kept us informed every step of the way. Any question we had was promptly dealt with and the service couldnt be faulted. As a buyer we weren’t their client but that didn’t show at all. We felt both valued and respected and in some instances they went above and beyond to help. Thry even offered to meet with us well outside of normal office hours If anyone is in 2 minds about using an agent, Butler and Stag are the firm to use.

Daniel · 10 February 2018

★★★★★ 5/5

Google

Rented a property in recent weeks in the village for my partner and son and the service i received was first class from day 1.There was a few complications before we could get the keys but the team of Peter,Sarah and Amy were great throughout the process,keeping me updated and in the loop as things unfolded.It all got sorted in the end and the support and assistance i received was very much appreciated from the time.Thanks again

Peter · 26 October 2019

★★★★★ 5/5

Google

We recently dealt with Butler and Stag on the purchase of our dream home. We received a fantastic service from start to finish. A huge thank you to Bradley who was amazing throughout the whole process and an absolute pleasure to deal with! Bradley was extremely responsive and supportive and we would highly recommend him and his team. Thank you so much for everything! :-) Emma and ShaqPositiveResponsiveness, Professionalism

Emma · 25 October 2021

★★★★★ 5/5

Google

I can't thank Butler and Stag enough for their exceptional service throughout this process. Chris, Charlie, and Helga have been absolutely top-notch, demonstrating hard work and dedication every step of the way. From expertly handling viewings to providing unwavering support during the post-offer process all the way to exchanging contracts, they have truly been at the top of their game. If you need a reliable and professional estate agent, Butler and Stag are the ones to call. Highly recommend!

Amy · 11 October 2024

★★★★★ 5/5

Trustpilot

Efficient and so helpful!

Bradley was so supportive the whole way through. Genuinely felt like he personally invested his time to help me with anything and everything from start to finish.Also a big thank you to Amanda who was very efficient and kept in contact and updated me through the whole process. Overall, a great service especially if you are a first time buyer who has no idea how the process works!

Gina · 7 December 2021

★★★★★ 5/5

Google

We have just closed the sale of our flat in Forest Avenue, Chingford. We dealt with Charlie and Milo from B&S and the service was second to none. We received regular updates, no nonsense or games and also a real genuine desire to make sure both buyer and vendor were comfortable. So impressed, would highly recommend.

Michael · 9 February 2023

★★★★★ 5/5

Google

We have just sold our house with Butler and Stag, it has not been a straight forward sale, but Butler and Stag have done everything they can to keep the sale actively moving forwards, I dealt with Tony who was really professional and friendly throughout, and would always stay in contact and keep me updated with the progress. I would Highly recommend the firm Thank you!

Sophie · 25 October 2021

★★★★★ 5/5

Trustpilot

Excellent !!!

A big ‘thank you’ to Natalie and the Lettings team at B&S Theydon, as a current tenant I have had superb ongoing service - each time maintenance issues / queries have been resolved swiftly, all staff members are approachable and extremely helpful. I would also like to commend the guys at Hackney Heating who are brilliant - nothing is too much trouble. 5 stars - B&S are highly recommended

Sam · 16 January 2025

★★★★★ 5/5

Trustpilot

Great communication

We dealt with Rob Burgess at the Bow office, he was professional, very communicative, clear and concise with both of us and the agents of our onward purchase (who were actually the ones that referred us to Butler & Stagg to sell our property). We were kept in the loop at all times and wouldn't hesitate to recommend.

Clefhammer · 29 September 2022

★★★★★ 5/5

Trustpilot

Great experience

Freddie did a great job of showing us around the property and answering any questions competently! He provided prompt responses over email which was especially valued given our time pressure to find a place. He was incredibly accommodating of our position, and his client service was excellent! A pleasure to work with. I would actively look to work with Freddie Knight and Butler and Stag in the future!

Libby · 15 January 2025

★★★★★ 5/5

Google

I recently used Butler and Stag to sell my property in Theydon Bois and was extremely impressed with their service and professionalism. I personally dealt with Tony who had to resolve a number of issues and overcome a number of challenges in relation to my sale and purchase. Tony and the team provided us with timely updates, provided excellent customer service and were always available to help. Highly recommended. Lou & Michelle

Louise · 26 October 2019

★★★★★ 5/5

Trustpilot

Efficient, trustworthy and above all secured a good sale.

Prior to putting our property on the market, we approached a number of local agents. Michael Woolley of Butler & Stag as part of his pitch and subsequently after being instructed, provided an excellent and professional service selling our property in the Chisenhale Rosd conservation area. Michael and his team we at all times efficient, courteous and knowledgeable. Would definitely recommend Butler & Stag to anyone looking to sell property in the Bow area.

Graeme · 14 August 2018

★★★★★ 5/5

Google

I would highly recommend Buttler and Stag when buying or selling your home. They were always available when I needed them from start to finish. I was looked after by Milo for my sale and Bradley for my purchase who were both extremely professional and did everything they could to ease the stress. It was a pleasure doing business with them.PositiveResponsiveness, Quality, Professionalism, Value

Ghazala · 25 October 2021

★★★★★ 5/5

Google

Brad at Butler & Stag was the most helpful and pro-active estate agent we had come across in our search for a property. He took the time to listen to what we wanted and contacted us as soon as properties became known to him. To anyone looking for a property in Theydon Bois, I’d highly recommend Brad. Thank you from Zoe and Joel 👍

Joel · 25 October 2021

★★★★★ 5/5

Trustpilot

The Bow office were fantastic

The Bow office were fantastic. Responsive, professional and truly went above and beyond. Special mention for Simon Harrington who was brilliant. It was the first time I had worked with the agency but we achieve two lets and both in record time! Highly recommend and I am looking forward to working with Paul and the team again soon.

Karen · 8 August 2022

★★★★★ 4/5

Trustpilot

Good agency

I think B&S are running a good operation in Shoreditch. There have been a couple of times in the past when service response times and staff turnover have led to some issues and frustrations, however there certainly has been some tightening up of that in the past 6 months. Melisha has been particularly friendly, professional and responsive, so a positive shout out to her. Keep up the good work.

Marco · 12 March 2020

★★★★★ 5/5

Google

What an amazing service from Chris at Butler and Stag. I have just got the keys to my lovely new home and thanks to the professionalism the stress of buying was made so much easier. Chris has been kind and sympathetic every step of the way. A credit to the company. Thank you !!!

F · 25 October 2022

★★★★★ 5/5

Trustpilot

A pleasure to deal with

The Butler and Stag team have been absolutely great from start to finish. From the moment we met them they were an absolute pleasure to deal with - nice, professional and found us a great tenant really quickly. They have been incredibly helpful, all over the detail and made us feel in really safe hands which was important as we're renting our house out for the first time - would recommend to anyone to work with them.

Helen · 13 July 2024

★★★★★ 5/5

Google

I used Butler and Stag to buy my last house it was the first time and I was delighted at the service I received especially from Charlie Parsons. The whole process was made so straightforward as Charlie kept in touch all the time with any updates and was always available throughout the purchase. It was a pleasure doing business with them.PositiveProfessionalism

Sidney · 25 October 2021

★★★★★ 5/5

Trustpilot

I was extremely impressed with their service

I was impressed with the service I received when buying a flat via Butler & Stag. Despite a long process due to delays with solicitors, Rob Burgees and Amanda Schiavi were extremely patient and helpful throughout. Their communication with myself, the seller and both solicitors was excellent which truly helped drive the sale through. I would highly recommend using Butler & Stag.

Zoe · 11 August 2021

★★★★★ 1/5

Google

I have probably lost my faith in Estate agents as my experience as a firts time buyer has been ruined. It is not just about the money that we have lost but also the time and emotion invested by my family and me. They pulled out my agreement after days my offer was accepted and it went through a number of process probably because someone else agreed to pay extra .

Zeeshan · 11 October 2024

★★★★★ 5/5

Google

Chris and Daniel made what has been a trying 12 months a whole lot more bearable with their professional attitude, frequent communication and care and attention to our sale and purchase. They worked around the clock and accommodated our requests, working very efficiently. It wasnt an easy market but they pulled it off for us, and we're very grateful.PositiveProfessionalism

Matthew · 25 October 2021

★★★★★ 5/5

Trustpilot

Fantastic!! First time buying a house made easy

As a first time buyer with a shared ownership, it’s a stressful process. However Martine held my hand through the entire process and was always there to support me! They are a fantastic team too. Really well organised and professional. I couldn’t have done it without her support and guidance.

Lydia · 20 June 2025

★★★★★ 5/5

Google

There are not enough words to describe how amazing Amanda is in her role as a sales progressor. She is passionate, professional and determined while also demonstrating compassion and understanding in exchanging and completing our recent house sale. From marketing - shout out to Milo - to completion Butler and Stag are an excellent estate agents.PositiveResponsiveness, Professionalism

Anne · 10 January 2022