Every review we hold for the Enfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFive-star Arzu!
We were fortunate to deal with Arzu Fedai throughout a very protracted purchase of a residential property. From first phone contact to viewings, negotiations, progression and finally completion, Arzu personified excellent management of customer relationship. She went out of her way on so many counts to ensure that things proceeded despite delays caused by both our side and the seller. Arzu was very welcoming with a positive attitude throughout, putting customer relations first and foremost. Whether we dealt with her over the phone or via e-mail, Arzu presented with pleasant manners and utmost professionalism. She is truly a great asset to her branch and the industry as a whole.
Adam · 20 April 2023
Agent replied · 25 October 2024
Dear Adam, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotVery happy with the service
I worked with James Maynard and Sophie Banks at the Crouch End branch of Martyn Gerrard Estate Agents and both were helpful during the sale of my flat. James was my main contact from start to finish of the sale and I always found him polite, patient and helpful in trying to secure a sale. Sophie worked with James once the deal had been agreed and was my main contact for finalising the deal. I would recommend Martyn Gerrard if you are looking to sell a property in Crouch End.
Juliette · 31 March 2023
Agent replied · 25 October 2024
Dear Juliette, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Crouch End office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotScott and team recently took on the…
Scott and team recently took on the challenge of selling my rental property - I requested private sale only and gave them a two-week window. Scott was brilliant at nevigating a difficult situation with limited access to the house. The team arranged 8 viewings for a 2.5hour window and I received two cash offers. The house is now under offer and Scott and Jatin continue to be fully hands on and provide around the clock service. Scott has previously helped sell two of our properties and in both cases we achieved record prices and the process was as smooth as possible. That's why I didn't hesitate to turn to Martyn Gerrard this time round. I highly recommend Scott and team.
F · 16 March 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Finchley Central office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotGreat experience dealing with Alex!
Had a great experience dealing with Alex at Martyn Gerrard. His communication was excellent, and he is always professional, helpful and responsive. He made my experience very pleasant. Highly recommend!
Jay · 3 September 2026
Agent replied · 22 September 2026
Hi Jay, we are honoured to hear about your great experience dealing with Alex. Thank you for recommending us!
★★★★★ 5/5
Trustpilot5*'s for the Crouch End Branch! - A special thank you to Nadia and the…
A special thank you to Nadia and the team at Martyn Gerrard (Crouch End). Having dealt with multiple estate agents through my rental search I can honestly say they they're service was faultless. Every individual I spoke to from the branch was readily available to assist me and offered advice and guidance where needed. Nadia specifically took the time to understand my requirements, check in with me and showed a genuine care and determination to support my search. Needless to say I know who I will be working with as I continue my search.
Myiah · 21 February 2023
Agent replied · 25 October 2024
Dear Myiah. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Crouch End office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExtremely Prompt, Friendly & Positive
I've been searching for a property for a couple of months now, but I haven't come across an agency that communicates with the client to this level via calls, email & text ensuring that the set date/time are convenient before the viewing. On the viewing date I arrived a couple of minutes earlier to find the agent already waiting outside with a welcoming warm smile. Jodie showed us around the property highlighting all its strengths & positive factors as if it was her own property for rent. Although the property didn't tick some of my basic wants, I explained to Jodie what I was looking for as I knew for a fact it's not easy to find such a positive agent who took great interest in the client's need as if it was their own. I truly believe that Martyn Gerrard Estate Agents are reliable, friendly & offer an amazing customer service. Thank you Jodie Roach-Stewart for such a positive experience.
Fatima · 17 February 2023
Agent replied · 25 October 2024
Dear Fatima. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Muswell Hill office wishes you the best of luck and looks forward to working with you in the future.
★★★★★ 5/5
TrustpilotGreat Experience
Working with MG was exceptional from the start. The experience was seamless , the manager Bruvish was particularly understanding of my circumstances and very professional. He took full ownership and responsibility for the entire sales process. Actively following up with all interested parties to ensure the sale was completed promptly, he kept me informed at every stage. I'll wholeheartedly recommend Martyn Gerard for anyone looking to sell their property . The best estate agent I've experienced in a long time . Thank You.
Rahmat · 16 December 2024
★★★★★ 5/5
TrustpilotGreat Service!
My flat had been unoccupied for several weeks when I advertised it exclusively with a local agent. I decided to give Martyn Gerrard a go after reading the great reviews. It was such a good decision. They rented it within a week of having it on their books, and to the best tenants I have ever had. Zoe is brilliant, she gives great advice and is an excellent middle-man between me as landlord and my tenants. I would highly recommend this estate agent.
Mr · 22 January 2023
Agent replied · 25 October 2024
Dear Simon. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Barnet office wishes you the best of luck and looks forward to working with you in the future.
★★★★★ 5/5
TrustpilotFirst time buyer
Working with Maria at Martyn Gerrard was an absolute pleasure - I had lots of questions as a first time buyer which was was patient and extremely helpful with throughout the entire process.
Lulu · 3 August 2026
Agent replied · 22 September 2026
Your feedback is incredibly valuable. We're glad to hear Maria provided you with a great experience as a first time buyer. Thank you immensely.
★★★★★ 5/5
TrustpilotSophie and the team were delightful to…
Sophie and the team were delightful to help me find my rental so quickly and the checks were completed so efficiently. Sophie was particularly warm and helpful which made the whole process seamless, Very grateful to Sophie and the team for all their hard work on finding me my happy new home.
Fabienne · 22 October 2025
★★★★★ 5/5
TrustpilotBrilliant Shariaz at Martyn Gerrard
Shariaz at Martyn Gerrard has been consistently professional and helpful throughout the process of renting my flat. I very much appreciate his sincere and positive attitude towards dealing with my queries.
SADAN · 12 August 2026
Agent replied · 22 September 2026
Your positive experience with Sheriaz is greatly appreciated. Thank you for sharing your feedback.
★★★★★ 5/5
TrustpilotSuccessful transaction
James and team at Crouch End MG were persistent in securing a buyer for our flat and ultimately getting a successful sale over the line. We had some challenges with a buyer dropping out in Autumn 2022, but the MG team quickly got the property re-marketed and found us a committed buyer despite the uncertain market conditions. We're grateful for James and team's positive approach and persistence, which meant we completed the sale in early 2023.
Will · 13 April 2023
Agent replied · 25 October 2024
Dear Will, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Crouch End office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotI would like to thank your agent
I would like to thank your agent, Oliver McDonald for his mindful services from finding suitable flats, arranging flats viewing to follow-up services, I have a very pleasant experience with Martin Gerrard Estate Agents, Oliver was very helpful, attentive, caring, sincere, thank you very much. Written on 15 Oct 2024.
Violet · 15 October 2024
Agent replied · 25 October 2024
Hi Violet, thank you for your lovely review!
★★★★★ 5/5
TrustpilotSophie was very professional and…
Sophie was very professional and extremely intelligent and efficient. Would highly recommend her expertise to anybody.
David · 16 November 2025
Agent replied · 22 November 2025
We are pleased to hear Sophie's professional expertise impressed you. Thank you for recommending her intelligence and efficiency.
★★★★★ 5/5
TrustpilotWonderful Experience
We worked with Harrison and he went above and beyond for us. He was quick to respond, friendly, accommodated our schedule, and really great to work with.
M · 9 May 2026
★★★★★ 5/5
TrustpilotGreat service from Zlat
Zlat was very helpful in guiding me through my first purchase. He had the knowledge to give me the right information to ensure my new home was perfect for me and my family.Thank you Zlat, great service and a great asset to the Martyn Gerrard team
Shane · 1 December 2024
Agent replied · 23 December 2024
Hi Shane, thank you for the 5 stars, a first purchase is a big step and we're pleased to hear our Sales Team helped you with this.
★★★★★ 5/5
TrustpilotI recently purchased my first flat with…
I recently purchased my first flat with Martyn Gerrard. Maria and the team were so helpful, guiding me through the process and answering all of my questions. They made it a much easier and less stressful time, and can't thank Maria enough for her help!
James · 12 December 2024
Agent replied · 23 December 2024
Hi James, thank you for your 5 stars, we're very pleased our Sales Team guided you well for your first purchase and we hope you look forward to your new home!
★★★★★ 5/5
TrustpilotWhat a great experience
What a great experience! Jatin and Shuhan were very helpful and guided and supported me through the whole process. There were no delayed replies and all my questions were answered. Briefly I would say, excellent customer service! Thank you to both of you!!!!! :-)
Anastasia · 10 December 2024
Agent replied · 23 December 2024
Hi Anastasia, thank you for positive review, we are very pleased to hear our Sales Team assisted you so well!
★★★★★ 5/5
TrustpilotAntony has been a great!
Antony at Martyn Gerrard has been a pleasure to deal with! From our very first viewing, Antony has been so responsive and has kept us updated each step of the way. Antony has definitely made the process less stressful for us and we appreciate it!
Demi · 19 November 2024
Agent replied · 23 December 2024
Hi Demi & Josh, thank you for your great review and we're glad to hear the process was made easier for you both!
★★★★★ 5/5
TrustpilotCraig at Martyn Gerard made the whole…
Craig at Martyn Gerard made the whole experience of selling my property as smooth as possible. I didn't believe it would sell that quickly and easily, but I was wrong. Also I was kept informed and guided at every stage. The professionalism and straightforward approach was impressive.
Jan · 18 October 2024
Agent replied · 25 October 2024
Hi Jan, thank you for this good review and we are pleased that your property sale was smooth.
★★★★★ 5/5
GoogleWe have used Martyn Gerrard Southgate for our property. They were very conscientious in their work. In over three months we had 20+ viewings. We had marketed the property with another agent for 3 months prior to with Martyn Gerrard at the time didn't have any viewings. Martyn Gerrard's marketing is very good, floor plan 360degree tour. We did have asking price offer and over the asking price as well. Adriano was very helpful and understanding in every way accommodated all our needs. Others like Sophy was very helpful too.
Andy · 24 September 2024
★★★★★ 5/5
TrustpilotTyler has been great
Tyler has been great! I have worked with him a few times over the years and his professionalism ensures I always return back to MG. Thank you for making stressful moves more bearable and going above and beyond to fix any issues we had.
Amy · 19 November 2024
Agent replied · 23 December 2024
Hi Amy, thank you for leaving a great review and advising you would always return to MG!
★★★★★ 5/5
TrustpilotGermano is a lettings superhero
Germano is a lettings superhero. He is unfailingly a pleasure to deal with, delivering impeccable service that is of another era. Working with him comes as such a relief at a time when the rental market is characterised by poor levels of service which have become acceptable if not the norm in many agencies. Germano meets every issue with a clear and level-head, where no problem is too big to fix, giving both us and our tenants a positive, upbeat attitude and the confidence to know that any issue will be sorted promptly and professionally. Thank you Germano, you're the best!
Mme · 17 September 2024
★★★★★ 5/5
TrustpilotMonica is great!
Monica has been a great support for us! The market is very difficult now to find a flat to rent and she has beeing super understanding, with an amazing empathy, and for a SEN family that means a lot! She show us a lot of flats suitable for us and without any pressure or judgement in our decisions! Thank you so much Monica you are wonderful in your job! Congratulations
Cristina · 19 May 2023
Agent replied · 25 October 2024
Dear Cristina, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service.We wish you the best of luck and look forward to working with you again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.