Trusted Agent profile · Enfield
★★★★★
2,011 reviews across 4 platforms
85 Chase Side, Southgate, London, N14 5BU, Enfield, N14 5BU
Martyn Gerrard's office in Enfield, at 85 Chase Side, is rated 4.8 out of 5 across 2,011 reviews on four platforms, including 131 Google reviews rated 4.8.
131
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
22
Reviews on Yell
This office
1,857
Reviews on Trustpilot
Business-wide
Every review we hold for the Enfield office, from every platform, shown as written. First names only.
5/5
TrustpilotProactive and Upbeat Service from Agent
Although I didn't end up choosing a property with Martyn Gerrard, the agent assigned to my search, Shivali, was very proactive and forthcoming with new flats coming onto the market that might be of interest to me. Most other agents I dealt with from other estate agents were not as attentive. I wish all agents were as enthusiastic, patient, and helpful as Shivali was in aiding my search.
5/5
TrustpilotExcellent service from Shivali
Shivali was very professional, kind, and helpful throughout the whole process. She communicated clearly, answered all our questions quickly, and made everything much easier and less stressful for us. We really appreciated her support, patience, and friendly attitude. Thank you for all your help and excellent service. Highly recommended!
5/5
TrustpilotExtremely helpful and great service
Tyler and Hussain have been extremely helpful in assisting me with renting a flat with Martyn Gerrard. Super smooth experience and I have dealt with absolutely no complications. Quick responses to any queries I had and have ensured to keep me updated the entire way. Couldn’t recommend them more!
Hi Sara, we genuinely appreciate your positive feedback! Thank you for sharing your experience with us.
5/5
TrustpilotProactive coodination: Neesha Liyanapatabendi & Fran Marchant
I am writing this review to acknowledge the impressive level of proactiveness and coordination by the Accounts team, specifically Neesha Liyanapatabendi and Fran Marchant. Neesha identified the rent payment hadn't been made as due and contacted the tenants concerning this, and once this was sorted, Fran sent across the landlord statement. All this was done without my having to get involved. Thank you Neesha and Fran for your services.
Hi Ifeoma, thank you for taking the time to leave a good review for our Accounts Team!
5/5
TrustpilotThe best agents in North London
The best agents in North London, very helpful and professional, to find my new flat. Good experience and fast. Big thank you for all team especially for Andrew, Zahed and Alexia with all suppurt and help. Brilliant job and no stress at all to rent a new place. Highly recommend.
Thank you so much for your wonderful review and recommendation! We’re delighted to hear that you had such a positive, stress-free experience finding your new home with us. A huge thank you for your kind words about Andrew, Zahed and Alexia, we’ll make sure they know how much you appreciated their help and support throughout the process. We hope you’re very happy in your new home!
5/5
TrustpilotMatthew has been extremely helpful…
Matthew has been extremely helpful throughout the process, has always been available and answered any questions I’ve had
Thank you for your review.
5/5
TrustpilotHighly recommend for first time renters
My agent was Muhammad Irfan and he was an amazing support in securing my first flat in London! Everything went smoothly and the agency made sure to send every possible document a tenant might need. Highly recommend!
Thank you for sharing your positive experience with Muhammad Irfan. Delighted we helped you secure your first London rental smoothly!
5/5
TrustpilotIt’s a pleasure to be able to say that…
It’s a pleasure to be able to say that Gabriela and Claudia a great team, managing recent work at my property efficiently and successfully. I’ve been with this company for more than 20 years and, with only rare exceptions, have been well served.
Hi Jason, thank you immensely for your continued loyalty over more than 20 years. We’re delighted Gabriela and Claudia managed your recent work so efficiently and successfully, and we’ll be sure to share your kind feedback.
5/5
TrustpilotGood agency
Daniel was friendly and professional and helped us sort our tenancy. I would recommend working with him.
Thank you for your review.
1/5
TrustpilotThey don't listen to your brief and…
They don't listen to your brief and their tone is rude. Constant spamming with properties outside the criteria, and then they send you one thing that fits, only to tell you very rudely that they don't consider you as a serious buyer. Raj is particularly awful. It's fine to say "x and y stage might take you a few months, so we'll find some sellers for that timeline, but this particular property owner needs to sell faster" - but not just dismiss you out of hand with "I'll call you back in six months". Will not be using them!
Good morning, we are sorry that you have had this experience, but thank you for letting us know. This is not the service we aim to provide but it's important we know where things have gone wrong so we can improve what we do.
5/5
TrustpilotJatin and Zlat were excellent
Jatin and Zlat were excellent. They were proactive, diligent, responsive and focussed. They knew what type of buyer would be attracted to our property and focussed attention on those. They gathered interest from all surrounding MG branches, organising numerous viewings in the first two weeks.They successfully helped us negotiate a great deal with our eventual buyers, attaining an agreed price above the initial valuation.Great work. Thank you.
Hi Mark, thank you for leaving a review, and we're pleased to hear you've made a successful sale!
5/5
TrustpilotThanks to Martyn Gerrard Crouch End
Treon Johnson at Martyn Gerrard Crouch End has been a lifesaver through the house selling process. He is a calm and reasonable voice, always helpful and pragmatic, key to getting through the tricky problems and lawyer issues that crop up. He is communicative and proactive and was a pleasure to work with. We highly recommend him and the team at Martyn Gerrard Crouch End.
5/5
TrustpilotRecommend Chris
Huge thanks to Chris Fairclough at Martyn Gerrard who was handling the sale of a property we recently purchased. Chris was a pleasure to deal with throughout and was calm in his approach which was much appreciated. Highly recommend
Thank you for taking the time to recommend Chris Fairclough. We're grateful you had such a positive experience with his calm, professional approach.
5/5
TrustpilotMaria at Martyn Gerrard Kentish Town…
Maria at Martyn Gerrard Kentish Town was very professional, communicative and honest throughout the sale of my flat. She provided a high quality service, for example, when our buyer was messing us around slightly towards the end of the sale, Maria swiftly sorted out the issue. Martyn Gerard ensured we had a quick sale and were very knowledgeable throughout the process.
5/5
TrustpilotMany thanks to Adriano and the…
Many thanks to Adriano and the Whetstone team who provided exceptional service for our recent house sale. It took a little while and we appreciate all of your hard work! Again, thank you!!
Thank you for your review. We appreciate your patience during the sale process and are glad Adriano provided exceptional service.
5/5
TrustpilotFantastic service
Matthew was very friendly and answered all my questions with patience and understanding.
Thank you for your review!
5/5
TrustpilotGreat service and support
Athena was energetic, helpful and understanding through the purchase of my mother’s apartment.
Thank you for your review.
5/5
TrustpilotBest estate agents I have used
Best estate agents I have used. Nothing is too much they have gone above and beyond to help us find our new house! Zak has been amazing from start to finish can not thank him enough!
We are pleased to hear Zak went above and beyond helping you find your new house. Thank you for trusting us.
4/5
TrustpilotGreat experience with Martyn Gerrard
Great experience with Martyn Gerrard. Ralph has always been very helpful, professional and easy to communicate with. Whenever I’ve needed assistance, he has been responsive and made sure everything was dealt with efficiently. Really appreciate his help and would definitely recommend him.
Hi Marius, thanks for sharing your great experience with Martyn Gerrard. We appreciate your feedback.
5/5
TrustpilotExcellent Service from Martyn Gerrard
Excellent Service from Martyn Gerrard, Special Thanks to Ellie!!!
Thank you for your glowing review about Ellie! We are thrilled Ellie dealt with the issue and you are happy. Thank you again.
5/5
TrustpilotI was highly impressed with Saad Saleem…
I was highly impressed with Saad Saleem from Martyn Gerrard with whom I recently made a house purchase.From the start to finish of the process Saad was so efficient, helpful, motivated and patient. I felt I received a 5 star service. Saad is extremely knowledgeable, professional, hardworking and very genuine and kept me informed of all developments every step of the way. I am grateful for all his efforts.I highly recommend this firm and Saad and have already done so to others.
Dear Lindsey, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotFantastic agents!
Martyn Gerrad has always been my to go agency. Their professionalism, understanding of the local market and drive to make sure the client finds exactly what they want, is unparalleled. I was recently looking for a property and Kevin went above and beyond to understand my requirements, find me suitable properties and taking the time to explaining all the options available for me. He was very knowledgeable and proactive liaising with the landlord on my behalf. If you are on the market to buy or rent, I cannot recommend Kevin at Martyn Gerrard enough.
Dear Liliane, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotAnthony and Adriano were both a…
Anthony and Adriano were both a pleasure to work with. They approached the selling of our property with diligence and persistence, keeping us informed of progress of the sale and liaising with our solicitor as needed. They also liaised with the agent of the property were are buying so that dates. etc. were coordinated. Pleased with the outcome.
Hi Brian, thank you for you good review, we are pleased that our Sales Team assisted as needs be.
5/5
TrustpilotExcellent experience throughout property purchase
Martyn Gerrard estate agents, and in particular Declan Morgan, really helped me from the start to finish of my property purchase journey. From the commencement of my search for a new property to call home, he provided much appreciated advice, and was very knowledgeable about my ideal location, and the kind of properties I was aiming for. Having found the perfect property for me in a relatively short space of time, (and which far exceeded the expectations for my budget!), Declan was nothing but professional and supportive to all parties involved in the transaction, and helped immensely to smooth the way to completion. Based on my excellent experience, I would highly recommend Declan for any property related services.
Dear Miranda, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
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