Every review we hold for the Enfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCraig and team are great
Dealt with Craig after an initial hickup when it came to purchasing our first home via MG. The property was a full refub job ( was also our first house purchase ) and therefore, required a lot of back and fourth with the owners in order to come to an agreement on the purchase price. Craig and his team did a great job of working with both sides to ensure everyone ended up a fair price. We didnt buy the most expensive house by any stretch but we got the time and consideration you would expect from your agent and then some. Would highly recommend Craig and his team to either list or help you buy a property. Craig - we will see you when its time to sell ;)
Joshua · 13 November 2023
★★★★★ 5/5
TrustpilotGreat estate agency
I wholeheartedly recommend Jatin and the entire team at Martin Gerrard for their exceptional service in assisting us with our home purchase. Throughout the entire process, Jatin showed remarkable patience, dedication, and professionalism. His deep knowledge of the local real estate market was invaluable in finding the perfect home for our family (and it did take a while!). Jatin was always readily available to answer our questions, and as first time buyers- we had many. He addressed any concerns, supported us with the usual hurtles of purchasing a property, and made us feel well-informed and confident in our decisions. Thank you Jatin!
Yasmin · 7 November 2023
★★★★★ 5/5
TrustpilotFantastic service all round
Great service all round. Mr Suraj of Martyn Gerard went over and above our expectations in the service he provided. From the initial phone call enquiring about the property to the day we got the keys, the service has been second to none. I would highly recommend these folk. Thank you Martyn Gerard- Thank you Suraj
KAY · 29 March 2023
Agent replied · 25 October 2024
Dear Kay, Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service.We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotFair value and helpful
I have had a very good experience with Martyn Gerrard so far. I used them to find a tenant for a flat in November 2020 and I worked with Anthony Spittle. He was honest, efficient and helpful and found me a super tenant and explained the process well. Compared to some agents fees I found Martyn Gerrard's fair and good value. I would recommend using this agency to let a property.
LC · 11 March 2021
Agent replied · 25 October 2024
Hi LC, Thank you for the great feedback on your experience with Martyn Gerrard and we hope that you wouldn't hesitate to use us again in the future.-MG
★★★★★ 5/5
TrustpilotThey are a good agency providing great…
They are a good agency providing great help through referencing especially shivali .she been very helpful and always answered my questions. I would recommend.
Kardelen · 4 May 2026
Agent replied · 25 May 2026
Thank you for your review!
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service, and sensible advice on our sale. Ali went above and beyond any of the other agents we had used before. I would definitely recommend Martyn Gerrard.
Customer · 4 November 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotMuch valued support, thank you
In securing a new rental for my daughter, we have been very pleased with the service provided by Martyn Gerrard. From arranging the initial viewing, through navigating the offer / contract process, right up to moving in, Kevin has been extremely helpful, communicative and understanding. This support has been much appreciated in the fast-moving London market which can otherwise seem quite overwhelming. Thank you!
Alice · 24 August 2024
★★★★★ 5/5
TrustpilotLinsey was super helpful since the…
Linsey was super helpful since the beginning. She is very professional, we had an appointment on Saturday, arrived on time and explained everything so well. Great service, highly recommend
Vagner · 7 October 2024
Agent replied · 25 October 2024
Hi Vagner, thank you for your positive review and we're very happy our Lettings Team assisted you so well.
★★★★★ 5/5
TrustpilotVery professional service
Very professional service. Zoe has been extremely helpful, professional and responsive. Especially, when a very complicated issue arised, she was proactive in finding solutions. Highly recommended!
Xiaoxue · 14 November 2024
Agent replied · 23 December 2024
Hi Xiaoxue, thank you for your excellent review and we certainly hope to continue the relationship!
★★★★★ 5/5
TrustpilotThankyou Treon
I would just like to thank Treon for his amazing due diligence and smarts to help me look for a property. Not only was he considerate and concise with how he helped, he also displayed amazing intuition, breaking down what I wanted in property with what was actually available and closest to my dreams within the market. I can only thank Treon and Martyn Gerard for the helping hand!
Tauran · 10 May 2024
★★★★★ 5/5
TrustpilotPositive and present
I would like to thank Jess and the team at Martyn Gerrard for such a positive experience, always being present and receptive to any questions.
Dev · 25 November 2024
Agent replied · 23 December 2024
Hi Dev, thank you for your positive review and we're glad you had a good experience with us.
★★★★★ 5/5
GoogleI recently dealt with Chloe during the process of finding our new home, we found her to be extremely accommodating throughout, always keeping us up to date with new properties about to come onto the market and made the process smooth and efficient. Would highly recommend!
Stefan · 26 October 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service.
We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 1/5
TrustpilotVery disappointed …
I tried to book view for 2 bedroom property. Call them and a lady said that she will call me back, she never did. I sent more enquiries and then a gentleman contacted and asked our details (income etc), I replied asap but never heard back from him. Another 3rd person gave me his WhatsApp number I sent all informations what he needed and then he said that there is NO AVAILABLE PROPERTIES for me!!!!!!! Im not looking for a castle just a 2 bedroom property and they have more then 450 properties on the website ( but nothing available for me- they said), not available 2 bedroom flat! I guess if my nationality is different and I have more income then they will find properties for me as well. Very disappointed, terrible customer service!
Tünde · 2 August 2024
Agent replied · 25 October 2024
Hi TundeWe apologise for the difficulties you've encountered when speaking with our advisors. While we couldn't assist with your initial search for a larger property, we're hopeful we can help now that you've adjusted your criteria to a two-bedroom home. Although there are properties on our website not all meet your specific needs or preferred area. Our lettings advisor will reach out to discuss your requirements further and will do their best to find a suitable property for you.
★★★★★ 5/5
TrustpilotA big thank you to Shuhan
A big thank you to Shuhan! We had a great experience with him, he was very helpful and kept us informed throughout the entire process.
Mizanur · 19 November 2024
Agent replied · 23 December 2024
Hi Mizanur, thank you for your 5 stars and sharing appreciation for our Sales Team!
★★★★★ 5/5
TrustpilotI want to give a big thank you to Sheriaz
I want to give a big thank you to Sheriaz who provided excellent service. We initially got another property through another agent which unfortunately fell through the day before moving in. I called in and spoke with Sheriaz who booked me in for a viewing and secured the property on the same day!I would highly recommend Sheriaz and the martyn gerrard team including Faisal, denis and anthony for also helping during the process
Gianmaria · 8 February 2024
★★★★★ 5/5
TrustpilotI must say I have a good experience…
I must say I have a good experience Kevin he is professional thoughtful and he provided us with the perfect home to live in me and my family I would recommend Kevin to any friend or family member if they needed a home in the future
Customer · 17 October 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service.Kevin will be glad to hear this. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotA wonderful find
Following a far from ideal experience with a local competitor, a friend advised I should give Martyn Gerrard a try. My initial thoughts were very positive; Anthony was attentive, informative, helpful but not too pushy, and found me the ideal property. I cannot thank him and Martyn Gerrard's enough. I highly recommend them.
Dave · 28 March 2023
Agent replied · 25 October 2024
Dear Dave, Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service.We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotFantastic management agent, look no further
The best agent I have worked with to date and I have worked with a few to say the least.A really friendly, family atmosphere, fantastic experience as a landlord and as my managing agent - can't fault them,From Lettings - A special mention to Tyler Gorman, he is simply outstanding and exceeds expectations at each and every level from communication, technical know-how, organisation, multi-tasking, time management, negotiations.Tyler is a breath of fresh air, a pleasure to work with, he is excellent at his job and an absolute credit to Martyn & Gerrard.A huge thank you to Fatmir Dedei in lettings too. He is extremely efficient, very responsive, great communication skills, and gets the job done.From Property management - Lauren Tshabalala.What a lady :-) Highly skilled, fantastic at her job and she simply knows how to get the job done, great communication and prompt responses. Thank you.Am happy to just handover the keys to and let them do the rest.
Kiran · 17 August 2023
★★★★★ 5/5
TrustpilotOutstanding Landlord Experience
Outstanding Landlord Experience. I appointed MG as my managing agent, and their attention to detail was excellent. Absolutely the best agency I have worked with, and I had great peace of mind when overseas, knowing my property was safe. Special mention to Kelly, who was brilliant to work with and highly responsive, and Shervin and Jack, who were a pleasure to deal with. I will work with them without a doubt when next renting my property or when I come to sell.
Will · 16 August 2023
★★★★★ 5/5
TrustpilotBen Powers was instrumental in…
Ben Powers was instrumental in negotiating a very difficult sale of our late mother's property. It couldn't have been done without him !
Alan · 9 December 2024
Agent replied · 23 December 2024
Hi Alan, thank you for your 5 stars, and we're happy our Sales Team could assist you.
★★★★★ 5/5
TrustpilotZac theodorou lovely young man
Zac theodorou was very kind, helpful and on time, he gave us enough time to explore the property and ask questions.
Esra · 6 May 2026
Agent replied · 25 May 2026
Thank you for your review, we really appreciate it.
★★★★★ 5/5
TrustpilotThe best all round
Great reaction time, highly professional, for a very fair fee… and all of this with a friendly and personal touch. Thank you Sasha Vrba for your vital input.
Henrik · 22 October 2025
★★★★★ 5/5
TrustpilotWe just bought our first house and the…
We just bought our first house and the whole process was very smooth. Adriano and Antony were both very accesible and helpful throughout the whole time!
Amanda · 24 October 2024
Agent replied · 23 December 2024
Hi Amanda, thank you for your 5 star review, we hope you will be very happy in your first house!
★★★★★ 1/5
TrustpilotTerrible service from Martyn Gerrard Estate Agents
Terrible service from Martyn Gerrard Estate Agents! Last year, I found a rental property through Rightmove and decided to go for it after a quick viewing. They demanded a non-refundable deposit of £500, stating that if my references didn't pass, I wouldn't get my money back. After submitting my details, they asked for more information about my rental history, which I couldn’t provide as I've lived at my current address for 10 years.A representative named Simon informed me that my references were not acceptable to the landlord. When I asked for a partial refund of £250, they bluntly refused, claiming the property was off the market, which was not true as it remained listed online. It's clear they use this tactic to collect deposits from multiple people without ever intending to rent out the property. I highly recommend avoiding Martyn Gerrard at all costs to save yourself from a similar experience.
Maram · 18 July 2024
Agent replied · 25 October 2024
Good afternoon MaramI am afraid we don't recognise your name. We have looked through our database and can't find you having looked at a property through us or put down a holding deposit. We also don't have anyone named Simon who would have contacted you. Did you register and apply for a property under a different name? Please get in touch with us directly so we can look into this further for you and find out what happened.
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