Every review we hold for the Enfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBen was amazing!
Ben was amazing! After a long (very long) sales process, with all sorts of complications and twists and turns, Ben's hard work is definitely what got our sale over the line. Thank you for all your help dealing with such a difficult sale!
Kate · 11 September 2023
Agent replied · 25 October 2024
Dear Kate, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotGreat communication
Start to finish, Annie and Maria were transparent and kept great communication throughout the process of selling our flat.
Holly · 9 December 2024
Agent replied · 23 December 2024
Hi Holly, thank you for your positive review, it's great to hear our Sales Team assisted you so well.
★★★★★ 5/5
TrustpilotAntony was very helpful
Antony was very helpful as a point of contact and was a great go-between to help us get to exchange/completion.
EA · 21 November 2024
Agent replied · 23 December 2024
Hi EA, thank you for your positive review, we hope everything has now been completed for you.
★★★★★ 5/5
TrustpilotThank you Germano for your great…
Thank you Germano for your great support, I really appreciate your help throughout and how you've pushed through!! :)
Charlene · 5 December 2024
Agent replied · 23 December 2024
Hi Charlene, thank you for taking the time to leave a positive review for our Property Management Team!
★★★★★ 5/5
TrustpilotGreat company
I had the pleasure of meeting Adam while searching for an apartment. I commend his professionalism and dedication. Adam was incredibly knowledgeable about the local market, attentive to my needs, and always prompt in arranging viewings and providing information. His friendly and patient demeanour made the viewing process enjoyable. I highly recommend his services to anyone in search of a real estate agent who goes above and beyond to assist their clients.
Arxhend · 30 October 2023
★★★★★ 5/5
TrustpilotGreat experience
Sophie was amazing to work with, super helpful, friendly, and always polite. She made everything easy and stress-free. Highly recommend!
Karolina · 18 November 2025
★★★★★ 5/5
TrustpilotJay is great and so professional
Jay is great and so professionalJay is a proper old school estate agent offering a great service. He keeps in touch regularly and calls to see how things are going on the property search. This is how it used to be. Many don’t do this anymore.
Natalie · 17 May 2023
Agent replied · 25 October 2024
Dear Natalie, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotDan has been so great helping us find a…
Dan has been so great helping us find a property to rent in crouch end, he's been super communicative throughout and gone above and beyond to help us ahead of the move-in date (including taking a chair to the flat to help us get the electricity meter number!) Thanks so much, really appreciate it
Jay · 7 October 2024
★★★★★ 5/5
TrustpilotAs a landlord
As a landlord, I find the team exceptionally responsive and helpful. They show an unusual level of drive and due diligence, in order to answer queries and to get business done. Jess was particularly communicative and professional as our Renewals contact.
Harriet · 25 September 2023
Agent replied · 25 October 2024
Dear Harriet, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotAs a landlord
As a landlord, I find the team exceptionally responsive and helpful. They show an unusual level of drive and due diligence, in order to answer queries and to get business done. Jess was particularly communicative and professional as our Renewals contact.
Hattie · 25 September 2023
Agent replied · 23 December 2024
Dear Harriet, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotThoroughly recommend Martyn Gerrard…
Thoroughly recommend Martyn Gerrard estate agents, especially Afina Shalos who was very professional and helpful with all our needs
Talia · 18 November 2024
Agent replied · 23 December 2024
Hi Talia, thank you leaving a 5 star review and sharing your positive experience.
★★★★★ 1/5
TrustpilotBad experience, lost £2000
Our daughter was contacted by this estate agent as she was interested in a property which under offer. She was told the original buyer was out of the picture because of problems with their chain and as she was a first time buyer with no chain would she still be interested. She made an offer which was accepted by the seller. She was told by the agent to quickly organise a survey, Solicitor and sort out her mortgage which she did. We also went to view the property and asked the very same agent if the original buyer was still in the picture, we were assured they were not and there was no contract race. A few days ago our daughter was told the original buyer was back and they were going to exchange contract that week. Nothing illegal was done but we were left with a dirty used feeling. Not only has our daughter lost almost £2000, for a survey, solicitors fees and a mortgage broker but also time she could she have viewed other properties. She would definitely not have got involved if she knew there was a contract race, or the original buyer were still in the background.
Anita · 11 April 2024
Agent replied · 25 October 2024
Good morning. We are so sorry to hear about your experience. We have looked into what happened to find out what went wrong. As you say the property did have a sale going through, however, the buyer disappeared off the scene, and no one could contact him including his solicitor. The seller told us to put the property back on the market, and the contract with the previous buyer was withdrawn. This was when we contacted you, the sale was agreed and things started to move along. It was some time into the sale to you that the previous buyer re-appeared and through his solicitor approached the seller and offered to exchange contracts which the seller accepted. We can understand how incredibly upsetting and frustrating this is for you. But as the law stands no sale is guaranteed until contracts are exchanged. We are sorry that this happened but I hope you understand we were powerless in these circumstances.
★★★★★ 5/5
TrustpilotZoe and the team at Martyn Gerrard Crouch End
Zoe and the team at Martyn Gerrard have been absolutely amazing with us in the last 2 years with them and are definitely a reason for us wanting to stay on with our current tenancy. Zoe has been great at promptly communicating with us regarding the management of our tenancy and liaising any issues or questions between us and our landlord. She has been extremely supportive and informative with any concerns we might have and her passion in providing a positive customer experience is evident. We really appreciate all the work that the team at Martyn Gerrard in Crouch End do and we are very grateful for them.
Kassandra · 19 January 2023
★★★★★ 5/5
GoogleVery efficient and reliable estate agent. Has made moving in an easy and quick experience.
TAP · 23 December 2024
Agent replied · 24 December 2024
Hi TAP Gaming, thank you for your 5 stars, great to easy you had an easy move and we wish a Happy Holiday and a Happy New Year!
★★★★★ 5/5
TrustpilotVery professional service
We used Martyn Gerrard Crouch End and Treon Johnson was our agent. We had such a professional and friendly service and he was really diligent in following things up, contacting everyone on a regular basis and making sure things moved along in a timely way. I would definitely recommend him and Martyn Gerrard for anyone else thinking of buying or selling.
Julie · 8 May 2024
★★★★★ 5/5
TrustpilotTreon deserves a promotion
Treon is a professional who knows what he is doing !! He seems well experienced and knows exactly what a home buyer would need as it is my first house. He went out of his way to follow up with me in the end and assisted me with all questions without one complaint. Give him a promotion !! He deserves it.
Michela · 8 May 2024
★★★★★ 5/5
TrustpilotNo place like home!
Just wanted to say a big thank you to Matt, Sophie and Adriano for helping me with the purchase of my new house. The team really made me feel comfortable throughout the purchase and I would highly recommend the N14 team.
Lee · 10 August 2023
Agent replied · 25 October 2024
Dear Lee, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotAnother Successful Tenancy Renewal
This is the fourth tenancy renewal that Jessica Haynes has completed for me and as with the previous renewals, Jessica made it as stressfree and simple as possible. This is greatly appreciated as is the excellent Property Management service that Martyn Gerrard provide.I always appreciate the excellent advice and guidance that Jessica gives to me and look forward to the next renewal.Thank you!
Mr · 26 March 2024
★★★★★ 5/5
TrustpilotI recently had to leave my tenancy…
I recently had to leave my tenancy early and Nadia made the whole experience so easy. She made an already stressful experience much smoother and went beyond to help sort matters promptly and was a great support. Thank you for all your help!
Tegen · 12 June 2023
Agent replied · 25 October 2024
Dear Tegen, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotSelling cottage
I had a great connection on meeting shuhan And found his professional approach totally honest regarding the current property market Shuhan did his utmost to arrange viewings with buyers interested in our cottage style property - we have faith in him that the right buyer will come along ! Shuhan has always been readily available to respond to us with a charming and professional manner
Michelle · 19 November 2024
Agent replied · 23 December 2024
Hi Michelle, thank you for 5 star review, and our Sales Team will certainly continue to seek the right buyer!
★★★★★ 5/5
TrustpilotKelly Magee
Kelly has been great throughout the buying process and extremely helpful. Very responsive and accommodating throughout!
Valeria · 3 December 2024
Agent replied · 23 December 2024
Hi Valeria, thank you for your 5 stars and appreciation of our Sales Team!
★★★★★ 5/5
TrustpilotMonica Naples was fantastic to deal…
Monica Naples was fantastic to deal with. She was very welcoming and helpful, we felt we were in good hands. She gave us all the information about the property and the conditions on which we can rent it out. Was very nice working with her.
Olga · 6 April 2023
Agent replied · 25 October 2024
Dear Olga, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future
★★★★★ 5/5
TrustpilotBruvis has been exceptional in handling…
Bruvis has been exceptional in handling our purchase over the past few months. He has been exceedingly patient and offered invaluable help in getting our property exchanged. We are in a long chain involving 3 properties, and Bruvis has been instrumental in tying up ends from all sides - communicating with solicitors, agents, buyers, and sellers. He is a Gold Star agent!
Xianhui · 9 April 2024
★★★★★ 5/5
TrustpilotFirst class service
I am a landlord and Anthony and the team in the Crouch End office have been excellent to deal with. They were quick to find us an appropriate tenant. I’ve never experienced a more efficient team. All the staff have been helpful and professional.
Seana · 2 May 2023
Agent replied · 25 October 2024
Dear Seana, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our Crouch End office wishes you the best of luck and looks forward to working with you again in the future.
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