Trusted Agent profile · Enfield, Hertfordshire

haart Enfield reviews

★★★★★ Excellent

806 reviews across 3 platforms

38 The Town, Enfield, Hertfordshire, EN2 6LA

Part of haart, see every office.

haart's office in Enfield, Hertfordshire, at 38 The Town, is rated 4.8 out of 5 across 806 reviews on three platforms, including 768 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

768

Reviews on Google

This office

Facebook logo

5.0 / 5

35

Reviews on Facebook

This office

View Agents logo

5.0 / 5

3

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Enfield office, from every platform, shown as written. First names only.

1/5

Google

Impossible to get hold of anyone, days of chasing by Email and phone. Happy to take 10% manage fees and do the automated processing of payments and admin to collect their cut but when the tenant or landlord needs anything it’s a real battle. Choose wisely - it’s stressful having an Agency that isn’t responsive or accountable

Amit · 22 April 2026

5/5

Google

I would just like to mention a special thank you to Rogenta she was very polite and very helpful and explained everything regarding the property, Rogenta made me feel relaxed and not felt like I was being pushed into anything. I would 100% be putting Rogenta name forward to any one I know looking for property

Daniel · 26 February 2023

Agent replied

Thank you for the lovely review. Rogenta Goci and the Enfield Lettings team

1/5

Google

Myself and my family have been dealing with haart for the last 3/4 months. Initially everything was quite prompt, a lot of viewings etc whilst dealing with Paul and when calling the office Lorna. After 1 'dry' week we were asked if we wanted to drop the asking price by 50k which was quite alarming considering the initial interest and that also we are in no rush to sell but in itself no major problem. The issues soon built up however; My girlfriend works from home and has a lot of meetings and on one occasion answered the door to Paul alongside a prospective buyer having claimed to have emailed us re the appointment. Firstly- there was no email, secondly even if there was we certainly didn't reply confirming it was okay to proceed with the viewing yet you turn up anyway with a clearly embarrassed potential buyer and rush the appointment (no sale) There is clearly a lack of communication within their work processes- when on holiday which we had informed both Lorna and Paul about several times, we were woken by a call at 0530 (from Paul) who said in a email he had called to check if we were still away... no apology and a totally ridiculous excuse either way On the day of collecting our keys back (because we have decided to go elsewhere) I drove into the town to their offices having been speaking to Mark who assured me the keys were with their letting manager... I arrived at 1615 to find the branch all locked up despite the website saying they're open until 1800. No sign of their lettings manager nor our keys. Only but a few examples of the awful experience with these chancers. I fully recommend you go elsewhere and give this company a wide berth. For the sake of public decency I have worded this review politiely but the writing is on the wall.

Rory · 23 September 2023

5/5

Google

Rogenta is such an amazing person to work with. She goes extra mile just to make sure her clients are okay. Answering her calls on time and calling back as soon as she misses a call from a client. She was so helpful getting a house to rent.

Oduro · 23 September 2023

Agent replied · 30 December 2023

Thank you so much Enfield/Lettings

5/5

Google

Highly recommended Taylan. Great lad with great information.

Richard · 23 June 2025

Agent replied · 23 March 2026

Thank you so much for the kind words! I'm glad I could help make the process smooth and provide the information you needed. If you ever need anything in the future, don't hesitate to reach out. I really appreciate your recommendation! :) Best regards, T

5/5

Google

I worked with Lia during the sale of my property . I cannot thank her enough for the dedication and support during the process which was valuable. We couldn’t have done it without her support and professionalism to handle mistakes and misalignments during the sale . Thank you Lia.

G · 25 July 2023

Agent replied · 30 December 2023

Thank you so much Enfield/Lettings

5/5

Google

Very good experience selling our property. We achieved our asking price, Fantastic service from the team and a special mention to Lia for the above and beyond service she gave! She was extremely helpful and supportive during our bumpy sales process, She always answered her calls, emails and communicated fast and thoroughly! more so than their Solicitors

Lee · 12 November 2022

Agent replied

Thank you for your review Haart - Sales

5/5

Google

We had such a great experience working with Umut to rent out our property. From the start, he was professional and easy to talk to, and we could tell straight away that he really knew what he was doing. He took care of all the viewings, …

Lucy · 22 September 2025

Agent replied · 23 March 2026

Thank you for taking the time to leave such a kind review. It was a pleasure speaking with you, and I’m really glad I could help. Best wishes, Umutcan

5/5

Google

I would say Ash was very helpful she gave the perfect information on the property that i was looking for

Hien · 15 January 2025

Agent replied · 22 January 2025

Thank you so much for such kind words, Hien. Cheers, Ash @ Enfield Lettings

5/5

Google

I just wanted to say a massive THANK YOU to Lia for everything she has done not only to update me every step of the way, but to go beyond and keep the rest of the chain together and always on hand to reassure me, which has been gratefully received particular in these worrisome times. Thanks again Lia i will never forget what you have done for me

Duchess · 20 February 2021

Agent replied

Thank you for your kind words. Lia is truly an asset to our team and one that works do hard for her customers. Regards Jack Elston - haart Enfield (Sales)

5/5

Google

Lia Demetrou is an excellent ambassador for Haart. She reponses by return, is always positive and has my interest at heart. You could not have a better person to deal with client relations Sir John Spurling

John · 29 April 2024

Agent replied · 27 August 2024

Dear John , Thank you so much for your kind words and 5* review, its been a pleasure working with you Wishing you all the best Sales Enfield

5/5

Google

- Great experience dealing with Tara from Haart Enfield. She helped arrange several viewings for me and always followed up to check how things went. Super professional and easy to talk to, made the search process so much easier!

DaisyGirl · 23 November 2025

Agent replied · 23 March 2026

Thank you for taking the time to leave such a kind review. It was a pleasure speaking with you, and I’m really glad I could help. Best wishes, Tara Enfield haart Lettings

5/5

Google

Spoke with Tara a few times about renting in Enfield and she was amazing. Really friendly, quick to respond and super knowledgeable about the area. She made arranging viewings so simple and gave some great local tips too. 10/10 service!

Ella · 23 November 2025

Agent replied · 23 March 2026

Thank you for taking the time to leave such a kind review. It was a pleasure speaking with you, and I’m really glad I could help. Best wishes, Tara Enfield haart Lettings

5/5

Google

We would like to thank Rogenta Goci for the beyond and above service! She has been extremely helpful and supportive . She always answered her calls, emails and communicated fast She has been an amazing help , which we much appreciate! She was friendly, honest and easy to communicate. Also, big thanks Regards Dawod

Dawod · 11 January 2023

Agent replied

Thank you for your Review Haart Lettings

5/5

Google

I must truly say Ashleigh smith is a perfect candidate in what she does for haart estate agent at Enfield she is truly very passionate at her job and does exactly what an estate agent should do when we contact for properties very happy to help very good in updating unlike some estate agent that cant even be bothered to talk to us when we call for properties very very helpful and assuring to provide the care we need and support in finding what we want as it is meant to be like that as new tenants looking to rent we need someone like her as we are paying tenants and when you come across someone like ashleigh looking after new customers you wouldn't really want to be in contact with any other estate agent thank you ash let's hope i find something suitable your great at what you do well done.

Enisa · 28 June 2024

Agent replied · 27 August 2024

Thank you - Ashleigh@Enfield/Lettings

5/5

Google

My experience with Ash, has been lovely and refreshing. She is warm, outgoing and listens well to your requirements. I look forward to work more with her and findingbthejperfect property. Thanks Ash

Thai · 28 June 2024

Agent replied · 27 August 2024

Thank you - Ashleigh@Enfield/Letting

5/5

Google

Dev at Enfield really is all about the detail. He took the time to understand what we needed and made sure we got exactly what we were looking for. Absolutely first-class service - we’d recommend him in a heartbeat!

Dan · 23 November 2025

Agent replied · 23 March 2026

Thank you for taking the time to leave such a kind review. It was a pleasure speaking with you, and I’m really glad I could help. Best wishes, Dev.

5/5

Google

Had a really great experience while renting a flat with these guys. Dev in the Enfield office handled our move and was brilliant. He was friendly, efficient and helpful throughout the process and i wouldn't hesitate to recommend him!

James · 23 November 2025

Agent replied · 23 March 2026

Thank you for taking the time to leave such a kind review. It was a pleasure speaking with you, and I’m really glad I could help. Best wishes, Dev.

5/5

Google

Ashley has been extremely lovely and helped us out to find a new house that we were struggling with. She is an amazing person with a lot of good energy!!

Sarthak · 28 July 2024

Agent replied · 27 August 2024

Thank you - Ashleigh@Enfield/Lettings

5/5

Google

Lia was my move manager and was really helpful in the process. She was easy to get hold of and always explained things clearly to me. Would recommend to a friend! Thanks Lia

Tara · 29 May 2024

Agent replied · 27 August 2024

Thank you - Lia@Southgate/EnfieldSales

5/5

Google

I came into branch and met Ash was an inviting atmosphere and went on a viewing - was very good and hoping to continue to do business with Ash

Alaine · 6 August 2024

Agent replied · 27 August 2024

Thank you - Ashleigh@Enfield/Lettings

5/5

Google

Ashleigh has been incredible. She has helped me through my renting process and I recommend her to all. She deserves 6 stars thank you for everything!

Sandy · 22 September 2024

Agent replied · 22 October 2024

Thank you-Ashleigh@Enfield/Lettings

5/5

Google

The customer service that I got from Ashleigh Smith was really pleasant, she was very polite and professional. Thanks ash, you really made my day

Idowu · 1 October 2024

Agent replied · 22 October 2024

Thank you so much - really appreciate that from Ash at Enfield

5/5

Google

I spoke to Ashleigh Smith, she sounded very professional. She understoood my situation right away and gave me hope that I would find somethin that suited me and my family.

William · 28 June 2024

Agent replied · 27 August 2024

Thank you - Ashleigh@EnfieldLettings

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Enfield

How many reviews does haart Enfield have?

haart's Enfield office has 806 reviews across three platforms: 768 on Google, 35 on Facebook, 3 on View Agents.

What is haart Enfield's rating?

haart Enfield is rated 4.8 out of 5 across all 806 reviews, and 4.8 out of 5 on Google from 768 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Enfield won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Enfield office?

haart Enfield, 38 The Town, Enfield, Hertfordshire, EN2 6LA.

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