Every review we hold for the Enfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmazing experience. Very helpful and understanding staff members. Special thanks to shehnaz and sarshar for providing exceptional help, guidance and care.
JITENDRASINGH · 1 May 2023
Agent replied · 30 July 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIf possible, I would offer more stars! fantastic, friendly, understanding and highly professional staff. The staff have been helpful from day 1, ensuring all my needs were met. Being pregnant and moving during the pandemic was always going …
Leila · 6 October 2020
Agent replied
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GooglePolite and dedicated staff who work hard to help you find the place that's right for you
Harry · 13 August 2023
Agent replied · 27 August 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJohn - you legend ... 5 star service ..... excellent communication.... very knowledgeable... friendly .... HE made the sale happen ! Without Johns passion, sheer determination I’m very doubtful the process would have gone ahead !
Nicole · 6 April 2021
Agent replied
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleAmazing experience, always picked up the phone and up most dedication to help. Really thankful for all you're work Shahnaz.
Joao · 1 April 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a great experience with these guys when I moved this month. Quick responses and good communication, Daniel Russell dealt with everything and made it all really easy. Definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Michael · 25 August 2021
Agent replied
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleReally appreciate Shahnaz and Sarshar’s effort. Extremely helpful and willing to go the extra mile with pragmatic solutions.
Brandon · 1 May 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCharlie ,was super fast and professional at getting references and contract sorted ASAP thankyou for making our move less stressful Charlie :)
Sheniz · 2 December 2022
Agent replied · 30 July 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWe rent a flat, as they said really "proud" this flat because they managed over 8 years, didn't do nothing in the flat last few years.( washing machine, boiler, radiator, lights, balcony door, refrigerator etc.) after when we reported …
Csongor · 14 January 2019
Agent replied
Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk
Kind regards, Chris
★★★★★ 5/5
GoogleGreat experience they are very professional and very helpful , genta is very helpful and she tries her best to always give the best customer service ever
All the best and thank you for your help
Haxhi · 30 June 2020
Agent replied
Thank you for your wonderful 5* review! Your kind words will be made known to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleGreat agents. Amazing letting team especially Mr Sarshar Darzi
Beatriz · 22 November 2023
Agent replied · 25 November 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience they are very professional and very helpful , genta is very helpful and she tries her best to always give the best customer service ever
All the best and thank you for your help
8 · 2 February 2020
Agent replied
Thank you for your wonderful 5* review! Your kind words will be made known to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleVery happy with everything these guys have done for us! Thank you so much! Appreciate it! Ivan & Penka
Vanko · 1 January 2023
Agent replied · 30 July 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleQuite a young immature team at the Enfield branch, be careful, they will discuss your personal matters to their whole office. The Maintance team are slow and rude and all the staff have sarcastic, patronising manner.
Hi-M · 28 July 2019
Agent replied
Good Morning,
I am very disappointed to see this. Please be assured that this will be fed back to the team to ensure that this does not occur again. It is imperative that all our customers are treat with professionalism and experience a 5* service at all times. I would like to sincerely apologies that this has not been the case on this occasion, however I would like to thank you for bringing this to our attention. Many Thanks. Regan
★★★★★ 5/5
GoogleThe sale should have been quite simple but sadly it was not!
Stel and all staff were incredibly supportive and the sale were not have happened without there help .
Thank you all so much.
Margaret · 28 July 2019
Agent replied
Thank you Margaret for your excellent 5 star review of Bairstow Eves in Enfield. It is brilliant to read that the team were incredibly supportive and managed to save the sale. Kind regards, Emma.
★★★★★ 5/5
GoogleYou did an excellent job involving selling my previous home and finding me a retirement flat, and solved any problems that came with the overall transactions. I am now settling down in my new home.
Colin · 28 July 2019
Agent replied
Thank you for your wonderful 5* review! It is brilliant to read that you had such a great experience. I will make sure your kind words are made known to the whole team. Best wishes, Scott
★★★★★ 5/5
GoogleFrom beginning to end, these guys were efficient and well informed and found us tenants in no time at all. Was so quick it took me by surprise. Highly recommend.
Ayshe · 13 January 2021
Agent replied
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleJust sold our property with these. Shocking experience. No excuses for the amount of money they received. No communication throughout.
Margaret · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've had the pleasure with dealing with Daniel Russell from Bairstow Eves Enfield. Daniel has helped me secure a flat. He is understanding and easy to communicate with. I am happy with Bairstow Eves.
M · 17 May 2019
Agent replied
Thank you for the great review, pleased Daniel was able to assist throughout.
Kind regards, Sarah
★★★★★ 5/5
GoogleWe had a very good experience and all the agents were very helpful. I would strongly recommend this branch to people looking properties in the area.PositiveProfessionalism
Od · 25 August 2021
Agent replied
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service and personal care from all the team there, most notably Dan, Genta, and Jodie.
Thank you so much for your help with everything.PositiveResponsiveness, Professionalism
Z · 20 June 2021
Agent replied · 19 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery happy with the service I received from the team. It had to be completed in a short time frame and they chased and delivered, would recommend for either selling or purchasing
Alexander · 8 July 2019
Agent replied
Hi Alan,
Thank you for the review and recommendation. I am pleased to read that the process was completed smoothly.
Best wishes, Sarah
★★★★★ 5/5
GoogleVery lovely people they help us with everything.
Lorena · 30 June 2023
Agent replied · 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service and personal care from all the team there, most notably Dan, Genta, and Jodie.
Thank you so much for your help with everything.
Z · 14 June 2021
Agent replied
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.