5/5
Great service from Atkinsons throughout the process of my purchase. Dan has been great, very professional and nothing was ever a problem for him. Thank you to the whole team there, i will definitely be recommending you.
Trusted Agent profile · Enfield
★★★★★
234 reviews across 2 platforms
59 Lancaster Road, Enfield, EN2 0BU
Atkinsons Residential's office in Enfield, at 59 Lancaster Road, is rated 4.7 out of 5 across 234 reviews on two platforms, including 233 Google reviews rated 4.7.
Every review we hold for the Enfield office, from every platform, shown as written. First names only.
5/5
Great service from Atkinsons throughout the process of my purchase. Dan has been great, very professional and nothing was ever a problem for him. Thank you to the whole team there, i will definitely be recommending you.
1/5
The most awful company around, please go somewhere else! Money grabbing company!NegativeResponsiveness
Please could you clarify if this is a sales review or a lettings review as you don't seem to be registered on our sales system
5/5
incredibly helpful team, always responsive and ready to assist throughout the process. 100% recommended !
So pleased we got there in the end after many hurdles along the way, all of us at Atkinsons hope you're very happy in your new home.
1/5
Where do I start, I was meant to view a property at 6pm, and then received a voice message that I was meant to be there at 5:45pm as she had to show another property. I was the 1st to make an offer and then was told someone else made an offer the day after. Told me that they will alert landlord and inform me who the Landlord decides to choose. I had to call the office and was told, Oh you have to be there on the Saturday to measure up, I asked why didn't I get a call, and then they realised I was not the accepted tennant!! They gave me a lame excuse...if this is a reflection on the Agency, I would stay clear from them.
5/5
Excellent professional service, helpful and friendly from start to finish purchasing our home. Highly recommend their services.
Pleased to hear you had a good experience with Atkinsons. We hope you and Mirko are very happy in your new home.
5/5
I found the customer service support from Atkinsons really good especially Sam and Nicola, they kept me in the loop on my sale and provided a very personal service. Highly recommend.
5/5
We were very impressed with how obliging, helpful and efficient they were in our flat purchase. No question seemed too much trouble. Thanks to Nicola and Sam for a good experience.
5/5
I have been a client of Atkinsons for 9 years , they managed my property for 8.5 years and I had no hesitation in using them when I wanted to sell. All aspects of my dealings with them were thoroughly professional a buyer was found quickly and the sale proceeded smoothly & efficiently. Happy to recommend & have plans to re-appoint them in the future .PositiveProfessionalism
5/5
I had a pleasure of working with atkinsons residential recently in purchasing my house. I have to say they were super easy to work with, very trustworthy, honest and helpful through out the entire process. I would 100% work with them again and would highly recommend them as a trustworthy and friendly estate agent to work with in the enfield area.PositiveQuality, Professionalism, Value
1/5
Poorly organised from my experience. I I arranged a booking for a property only to be told on the same day that it is now cancelled because the staff who is assigned to show it to us went home as she was sick. I asked Sarah to rearrange the next day to which she allocated to Chelsie. So we drove up to 5 miles from where we are with my 2 young children and was waiting for about 10mins with no signs of anyone in the property. When I rang the office, only to be told that there was nothing booked for us that day and anyways, the property is now taken because someone has put up a deposit that morning. They should have a proper way to deal these things in a professional way. I am sure that this situation is common to happen and they should be able to handle this. I also find their conversation over the phone as appalling. I have registered with different estate agencies, and in my opinion in comparison with others, they don't sound polite, honest and professional over the phone. I guess that's why they preferred to use the mode of texting and email to communicate as they needed extra training to handle calls in a professional way. Finally, the irony of all this, they texted me back a week later with a property and it was the same property that we have asked to view! But with my experience, I lost all the confidence with them and stayed away with them.
5/5
The team at Atkinsons Residential consistently delivered excellent service during the whole sales process. As a first time buyer, I always felt well informed during every stage of the sale and the team kept my mind at ease with their outstanding professionalism. From the initial viewings with Dan and Chelsie, to completing the purchase with Nicky, Atkinsons Residential made buying my first house as easy it could be. I will definitely use Atkinsons Residentials services again. Thank you for all your help!!
5/5
I could not fault the service provided by Atkinsons Residential. I had used their Letting Line team for the rental of my property in the past and was extremely satisfied with the service that they provided. Attentive, informative and nothing seemed to be too much for them. Therefore when it came to selling the property there was only one estate agents to choose - Atkinsons Residential. The same quality of Customer Service was provided by the team on the sale. I was kept informed at each stage of the sale. Any questions I had were quickly responded too via my preferred method of email. It was a pleasure to deal with the team.
5/5
I sold a property and then bought an investment property through Atkinsons. I found the service absolutely first class from start to finish, always keeping me fully informed. I have had dealings with other estate agents over the years (often not very positive experiences), however found that Atkinsons were exceptional; from the speed and attentiveness to the friendly personal service I received. I have recommended Atkinsons to friends and family who have all been thoroughly impressed and had nothing but positive things to say about them.
5/5
Fantastic service - so different from the rest!
I sold a property and then bought an investment property through Atkinsons. I found the service absolutely first class from start to finish, always keeping me fully informed. I have had dealings with other estate agents over the years (often not very positive experiences), however found that Atkinsons were exceptional; from the speed and attentiveness to the friendly personal service I received. I have recommended Atkinsons to friends and family who have all been thoroughly impressed and had nothing but positive things to say about them.
5/5
Good Service. Knew what was going on and kept me updated
Thank you Susan, at Atkinsons we pride ourselves on keeping our clients informed throughout the process so this is great to hear!
5/5
An estate agents you can trust to market your property effectively. From start to finish I highly recommend Atkinson's.PositiveResponsiveness, Professionalism
5/5
Thank you so much to Atkinsons for such a smooth sale, from beginning to end we were helped by Daniel Jackson and Nicola Marston, will be recommending them to family/friends
5/5
I had a great experience buying my first home through Atkinsons Residential. The staff were quick to respond, informative and very friendly. Buying a first home is so stressful but the company helped to ease the stress through promptly responding to all my queries, which they followed through with the appropriate actions required. I would definitely recommend Atkinsons Residential 😊PositiveResponsiveness, Professionalism, Value
5/5
My boyfriend and I were extremely pleased with our experience with Atkinson's. Pablo dealt with our purchase, and he was such a delight to correspond with, he answered any queries we had, he was efficient and most importantly he was genuine. This was our first time buying a house, and it was made seamless by Atkinsons. Couldn't recommend more! 5* all round.
5/5
For the past 6 years Atkinsons have managed our rental property and we have always been delighted by their efficiency and attentiveness. Whenever we have contacted them we dealt with pleasant and professional people.When it came to selling the property recently, we were equally pleased with the service we received from the Sales department. Without doubt we would recommend Atkinsons. April and Richard Morton.PositiveResponsiveness, Quality, Professionalism, Value
5/5
An excellent Estate Agents, very pleased with their service! Nicola and Sam (plus their colleagues) were very professional and highly organised; they guided us every step of the way and kept in touch with us throughout. When we had a question, they were prompt in their reply and sorted everything out for us. They were also very honest and friendly. I would highly recommend Atkinsons Residential, and we would use them again.
4/5
Had a bit of a tricky start with the sale of our property but then came Claire. The four star rating reflects how hard Claire worked to bring our sale to a conclusion.She is patient, reliable & true to her word. Atkinson's is very lucky to have her on the payroll.
5/5
Pablo marketed and sold my property and I could not have had a better selling experience. The team at Atkinsons created a seamless transaction, were proactive throughout the process and really went the extra mile by taking the lead in the negotiations on my behalf all the way up to exchanging. I would highly recommend Atkinsons as agents.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Great service from Nicola and team in finding buyers and supporting our sale process to successful completion.PositiveResponsiveness, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Atkinsons Residential's Enfield office has 234 reviews across two platforms: 233 on Google, 1 on Yell.
Atkinsons Residential Enfield is rated 4.7 out of 5 across all 234 reviews, and 4.7 out of 5 on Google from 233 reviews.
Atkinsons Residential Enfield, 59 Lancaster Road, Enfield, EN2 0BU.