Trusted Agent profile · Enfield

Anthony Pepe Palmers Green Enfield reviews

4.6

★★★★★ Excellent

371 reviews across 3 platforms

301 Green Lanes, Palmers Green, London, N13 4XS, Enfield, N13 4XS

Anthony Pepe Palmers Green's office in Enfield, at 301 Green Lanes, is rated 4.6 out of 5 across 371 reviews on three platforms, including 293 Google reviews rated 4.7.

Google logo

4.7 / 5

293

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

77

Reviews on Trustpilot

Business-wide

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Awards

ESTAS

Industry awards

Anthony Pepe Palmers Green Enfield won ESTAS awards in six years, most recently 2024.

ESTAS winner in six years: 2024, 2023, 2022, 2021, 2020, 2019.

ESTAS awards by year, 2024 to 2019
  • 2024 1 Bronze ESTAS 2024 winners

    • BronzeESTAS 2024: Lettings (Landlords), London (North)
  • 2023 1 Bronze and 1 Best in Postcode ESTAS 2023 winners

    • BronzeESTAS 2023: Sales, London (North)
    • Best in PostcodeESTAS Best in Postcode 2023: N13, Sales & Lettings (Landlords & Tenants)
  • 2022 1 Bronze ESTAS 2022 winners

    • BronzeESTAS 2022: Lettings (Landlords), London (North)
  • 2021 1 Silver ESTAS 2021 winners

    • SilverESTAS 2021: Sales, London North
  • 2020 2 Bronze ESTAS 2020 winners

    • BronzeESTAS 2020: Lettings (Landlords), London North
    • BronzeESTAS 2020: Sales, London North
  • 2019 1 Bronze ESTAS 2019 winners

    • BronzeESTAS 2019: Sales, London North

Source: ESTAS winners lists, as published, linked by year.

Reviews

Every review we hold for the Enfield office, from every platform, shown as written. First names only.

5/5

Trustpilot

Andy Loizou - Anthony Pepe

Andy Loizou, your impeccable knowledge of the market and sage advice is beyond reproach. Coupled with your professional yet personable demeanour, is why we trusted you and Anthony Pepe to facilitate the sale of our home. You have courteously answered every call, message and email with the utmost swiftness, going above and beyond at every opportunity, keeping us abreast of developments every step of the way. You really are a true gentleman and asset to Anthony Pepe and we wish you continued success and longevity in all you do. Keep blessing all with your infectiously reassuring and positive attitude. Thank You The Breen's

Roger · 30 October 2024

5/5

Google

As most are aware trying to find accommodation and then to actually see this through in London is easily one of the most stressful and time-consuming situations someone can endure. However from my first moment of contact with Kudret (Palmer's Green branch) my experience has been more pleasurable than painful. Not only has he been exceptional with his service, prompt and attentive to all our needs he has made us feel extremely well accommodated and looked after. Havig dealt with many estate agents over the past few years my experience with Anyhony Pepe thanks to Kudret has been one that I highly doubt can be topped! Cannot Recommend them enough! Thank you!

Ajda · 25 October 2018

5/5

Google

I’ve had many bad experiences in the past but this has to be by far one of the best experiences I’ve had. Professional, honest and exceptionally friendly service. Kudret is a credit to the estate agent sector!! was really helpful in offering me rental properties and incredibly reassuring. I have spoken to him on numerous occasions and he has always been very hospitable and willing to assist. I now know my rental properties will be in good hands! Couldn’t have asked for more, Thank you

Ayesha · 25 October 2018

5/5

Google

Impressed with the services of Anthony Pepe Palmers Green. Kudret Civan was very helpful in finding a good and suitable property for me and my friend. He was ready to find a solution for every problem we've faced with the new property, even when there was no direct connection to the agency. The rest of the staff was very kind and helpful as well. I suggest everyone looking for a new property to get in contact with Anthony Pepe. Five starts for them :)

Barbara · 25 October 2018

5/5

Google

Anthony Pepe are amazing estate agents, extremely personal and very quick service. We had Mina Gadelrab helping us with the sale, he was with us all the way and helped us through every stage, Mina went far and beyond the call of duty when it came to helping us. We had very specific needs and he helped with everything. We have recommended Anthony Pepe to friends and family and will continue to do so. A big thank you to Mina and the rest of the team, you have all done a fantastic job. Thank you. Chris W

Chris · 25 October 2018

5/5

Google

Highly recommend Anthony Pepe, N13 for sales. We got quotes from several agents & whilst they were all much of a muchness, Kris' sales pitch had me convinced. Andrea was fantastic when it came to handling what was a very difficult sale & without her efforts I think it could all have possibly fallen through right at the last minute. Now months later I've gone back to ask Kris for something in relation to it all & he remembered all the details immediately and was only too happy to help. Great team.

P · 25 October 2018

5/5

Google

We can't thank Nick and the team at Anthony Pepe Palmers Green enough for selling our flat in September. Nick is extremely knowledgeable about the area and the market and priced our property fairly. Nothing was too much trouble. We wanted to put our property on the market quickly and the photographs and write-ups were completed within 48 hours. We accepted an offer within a few days of the property going on the market and Nick was instrumental in negotiating a good price for us. Mina conducted a viewing for us and was equally as professional. Although the sale has been pretty straightforward, Andrea has been in contact and provided us with regular updates since we accepted the offer. We have been well looked after throughout the entire process and have had an extremely positive experience as first time sellers. Thank you again Nick and team!

Zoe · 25 October 2018

1/5

Google

There should be an option for 0 stars

Mojiece · 16 January 2026

Agent replied · 16 April 2026

Hi Mojiece, We’re sorry you feel this way. We always strive to provide a positive experience for all customers and would welcome more details about your concerns so we can properly address them. Anthony Pepe Team

5/5

Google

Quite simply the best estate agent out there. From the excellent marketing material to understanding my needs as a vendor these guys exceeded my expectations time and time again. I lead a busy life and had to call upon them many times to help with various aspects of the sale. What made the difference between these guys and other agents I have dealt with is that I knew it would be sorted straight away and properly. I only wish these guys were the agents on the property I am now buying. Thank you Kris White and all the team at Anthony Pepe Palmers Green!

David · 25 October 2016

5/5

Trustpilot

Romana Ashberry’s customer service is…

Romana Ashberry’s customer service is excellent. Follows up with queries, gives regular updates and feedback and ensures that the job gets done. 5 Stars!!

Anthonia · 11 May 2026

5/5

Trustpilot

Gavyn Fresco of Anthony Pepe Palmers…

Gavyn Fresco of Anthony Pepe Palmers Green was the Seller’s agent in our recent house purchase. With a number of challenges throughout the process associated with the tenants in the house and other issues that came up, Gavyn exhibited his experience by expertly guiding both parties towards an ultimately successful outcome. Estate agents demonstrate their skill when they are able to resolve disagreements and stumbling blocks in a deal to find a path forwards. Gavyn has this ability in spades and, along with the fact he is a joy to deal with and always responsive, we would wholeheartedly recommend him to anyone.

Ben · 11 September 2024

5/5

Google

It has been a great experience for us to work with Anthony Pepe. We are so grateful for the service you provided us. The service we received and the following up on customers' satisfaction are so important for us, and you have been doing it so well. I will be referring Anthony Pepe to all our friends. Thanks in millions.

Cem · 27 January 2024

Agent replied · 23 October 2024

We appreciate your feedback and we're glad we could meet your expectations. Thank you for your kind review!

5/5

Google

Anthony Pepe are always very responsive and very clear with their communications, including quotes for any work required. This is crucial for a landlord, especially when unforeseen problems like leaks happen and we need a quick response. This is very much appreciated by myself and my wife as landlords and by our tenants, a family with 3 children.

Joseph · 26 February 2024

Agent replied · 23 October 2024

We're glad we could provide you with responsive and clear communication! Ensuring a quick response to any issues is important to us. Thank you for choosing Anthony Pepe, and we look forward to continuing to meet your needs as landlords.

5/5

Trustpilot

I would like to express my sincere…

I would like to express my sincere gratitude to Yasmin and Maria at Anthony Pepe Estate Agents for their exceptional assistance throughout the process of completing my tenancy agreement over the past five days. Their professionalism, attention to detail, and prompt support made the entire experience smooth and stress-free. I would absolutely recommend their services to anyone in need of reliable and efficient estate agents. Thank you once again for all your help.

Dilan · 6 December 2024

5/5

Trustpilot

A good experience

Ari was friendly and proactive from start to finish which made it easy to work together from a distance. He worked hard to accommodate all parties and the process went very smoothly.

James · 7 August 2024

5/5

Google

I have bought and let properties with Anthony Pepe over the years. They are deserved market leaders. Their business practice and local knowledge are faultless. On this occasion I dealt with Michael and Loui. The process was seamless throughout. I would highly recommend their services.

Daniele · 24 October 2023

5/5

Google

Extremely Professional and great service. Highly recommend!

Dhruti · 10 August 2026

5/5

Trustpilot

I’m very happy and thankful to Georgina…

I’m very happy and thankful to Georgina for helping me find a lovely house to rent. She was kind, professional, and always available when I had questions. The whole process was smooth and easy because of her support. I really appreciate her help and would definitely recommend her to anyone looking for a place to rent.

Tzouliana · 21 May 2025

1/5

Trustpilot

Very disappointed ☹️

Very disappointed ☹️ Unacceptable We had an arrangement for viewing and nobody’s showed up without any notice. We called to the office and they promised will try to speak with the agent Who arranged this and call back and second disappointed came nobody’s called 😐 Unbelievable Waisted may time and almost whole day. Very bad experience Not recommended

Iliyana · 19 April 2025

1/5

Trustpilot

Anthony Pepe it’s one of the worst…

Anthony Pepe it’s one of the worst agency’s I ever work with plus Landlord from building it’s incredible terrible guy I reported to them million times that it’s licking and. Terrible condensation in house - reason why it’s that because landlord it’s also developer who not make a good job in renovating the building , they did this super cheap and now you have effects!!!!How do I know this ? I have property investment company where I have top professionals in every sector of property industry and they check this property and they reported to me how terrible landlord make job One of the funniest part it’s that licking from walls the socket with the light switch was floodedThat cost no energy in bathroom - i have to take shower in darkness for almost 8 weeks until princess landlord finally bring someone to repair damage Now when I want to my deposit back landlord and agency want to take from my deposit money for damage at houseDamages that been from not my fault but poor quality of house Anthony Pepe and landlord ( ramek asset management ) Harrison ltd Terrible worst ever !!!! I will claim this into the right companies !!

Matt · 8 May 2024

5/5

Google

The team at Anthony Pepe are highly qualified and provide exceptional service. The team understand the area through and through and can provide a unique perspective and insight on the market. From being a first home time buyer, this was a much easier process. Umar was exceptional and was probably the reason I bought in the area - outstanding service and would recommend this team for any one's housing requirements

Shaun · 25 October 2018

5/5

Trustpilot

Andy

Andy, A VERY, VERY BIG THANKYOU! I really appreciated the constant effort, advice, support and positive attitude you bestowed through the process of the sale of my property. Every aspect from the introduction of your agency to the signing of the contract was handled with such professionalism. I’m also grateful that you went out of your way in dealing with the purchase of my new home. You are a star 🙏🏻🙏🏻

Mrs · 7 October 2024

5/5

Facebook

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Palesa · 27 April 2024

1/5

Trustpilot

Very disappointed and disgusted in…

Very disappointed and disgusted in Anthony pepe estate agents and very rude and unprofessional staff.They were trying to keep my holding deposit for a property on Caversham Avenue N13 because I failed referencing and my partner passed. When Stefan called me following up the referencing process was extremely rude and basically attacked me for the fact that I failed referencing and then Abigail emailed to say they will be part refunding me so because of failing referencing they felt they had the right to keep my holding deposit. I didn’t back down new laws state a holding deposit must be refunded. IT IS ILLEGAL. so eventually Stephanie (a manager) agreed to refund me back but refused to give it all back she insisted that she kept £20 for referencing me. Just shocking please all read between the lines there are many traps and added fees for this agent to keep hold of your money!!

NI · 30 September 2020

Agent replied · 22 October 2024

Good afternoon,You would have been made aware at the start of the process before any funds were paid that you should disclose any information that could hinder the referencing process. Any issues would be clearly noted on a credit check report which was suggested to you before the process began and any funds were paid by you.At no point did Anthony Pepe trap you or provide you with misleading information.You signed a document that stated the following-“If at any time you decide not to proceed with the tenancy, then your holding deposit will be retained by our firm. By the same token, if during that period you unreasonably delay in responding to any reasonable request made by our firm, and if you have provided us with false or misleading information as part of your tenancy application or if you fail referencing and any of the checks which the Landlord is required to undertake under the Immigration Act 2014, then again your holding deposit will not be returned. It will be retained by this firm and your Landlord."With this is mind and as a gesture of goodwill Anthony Pepe did not hold on to your holding deposit, we kindly agreed to refund all funds paid less £20.00 which is what it cost to process one referencing application. We recommend for your future property search that all paperwork is read in detail before signing and that any information that could result in this outcome is disclosed to relevant persons.Kind RegardsAnthony Pepe

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Questions about Anthony Pepe Palmers Green Enfield

Has Anthony Pepe Palmers Green won any awards?

Yes. Anthony Pepe Palmers Green won Bronze for Lettings (Landlords) in London (North) at the ESTAS 2024 awards, its most recent, and ESTAS awards in five earlier years.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Anthony Pepe Palmers Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Enfield.

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