Trusted Agent profile · Enfield
★★★★★
370 reviews across 3 platforms
301 Green Lanes, Palmers Green, London, N13 4XS, Enfield, N13 4XS
Anthony Pepe Palmers Green's office in Enfield, at 301 Green Lanes, is rated 4.6 out of 5 across 370 reviews on three platforms, including 292 Google reviews rated 4.7.
292
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
77
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Anthony Pepe Palmers Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Enfield.
Every review we hold for the Enfield office, from every platform, shown as written. First names only.
5/5
TrustpilotJessica Hare Marla - Head of Property Management
I am extremely pleased and super impressed with Jessica's efficiency in responding to our concerns about repairs in the property. She was incredibly responsive about the issues raised, kept me well informed about any updates. She was very prompt in addressing our requests. Her thoroughness is greatly appreciated also.
5/5
TrustpilotMost helpful and conscientious
I’d love to express my gratitude to the agent of Anthony Pepe Palmers Green especially Kris and Aaron. They are most friendly and helpful in answering questions with great patience and prompt replies. The whole purchase procedure went smoothly and they took initiative to communicate with both the solicitors. Highly recommended.
5/5
GoogleBrilliant experience buying a flat through Anthony Pepe. Despite being stressful, the vendors estate agent communicated between us and the seller and at times I really think the sale may have fallen through without their expertise!
We're thrilled to hear that you had a brilliant experience buying a flat through us! Thank you for your kind words about our expertise and communication. We're glad we could assist you during the process, and we appreciate your recommendation. If you need any further assistance, please don't hesitate to reach out. 🏡 …
5/5
TrustpilotAnthony Pepe- par excellence!
Anthony Pepe estate agents have been excellent at marketing a rental property, very efficiently getting viewings and assisting both tenants and landlords appropriately.They have been very professional and transparent in all their activities and extremely courteous to tenants as well as landlords.They are very competent at managing the property, promptly dealing with any issues that may arise. They have a very friendly and positive relationship with their clients and I would recommend them unreservedly.
5/5
TrustpilotFriendly Staff
I can’t thank Gavin enough for his friendly and warm demeanour and professional approach while helping us to find a flat to rent. He was very helpful and kept myself and my husband fully informed about the progress of letting a flat in Palmers Green. I can only speak highly of Gavin. Well done!
1/5
GoogleYes they did sell my house but acted more for the buyer's interest rather than mine. Very disappointed, as it was me that paid them the commission after all, not the buyers! I wouldn't recommend them.
5/5
GoogleAnthony Pepe have been a fantastic estate agent. Maria went above and beyond to help us with our sale and purchase. She kept us calm in a stressful situation and always made sure we were up to date with any news. We would definitely recommend them to people looking to buy or sell their home.
5/5
GoogleAmazing experience my family had such trouble finding somewhere to move with other agencies. Even though we had some trouble with the current move Maria was really helpful and guided us well throughout the process.
5/5
GoogleI've just bought a lovely flat in Winchmore Hill with Maria Zorlakkis' help. It took a smooth, straightforward 8 weeks from offer accepted to moving in. I can't recommend Maria highly enough; her knowledge, patience and professionalism is outstanding. She went out of her way to make this sale possible during challenging times. Thank you very much, Anthony Pepe!
5/5
TrustpilotOutstanding property maintenance team
I’m a contractor for Anthony Pepe and have been working on their properties for about 5 years now. Joanne, Theodora, Katie and the rest of the team always want the properties to be kept to a high standard and with are always quick to get issues sorted out when they appear. It’s a pleasure working for Anthony Pepe and hope to do so for many more years.
1/5
TrustpilotPoor communication and incompetent
Poor communication and incompetent. Had to chase for responses and then usually the information provided was incorrect. Massive admin fees for no service. In response to the company reply below, there were no discrepancies between the figures provided and documentation to support referencing - I request you remove this potentially libelous statement immediately. We did not pay the company anything - this doesn't mean that the fees that they intended to charge are not over the top. Whilst we asked innumerable times for clear information about what was required for referencing we were never given the correct information, e.g. we were never told that the landlord could chose to reject an application, or that a guarantor may not be accepted until WE chased the agent to confirm a date that we'd be able to sign paperwork and move in. In cases like this any admin fee would make you sore, but when its several hundred pounds for you to do their job it seems pretty rich. Its a shame that this company are more concerned about replying to online reviews than replying to potential customers.
In reply to the above review by Miss McGee, I have spoken to the all staff involved and have investigated fully. I understand the applicants were frustrated that we were not able to secure the rental property for them, but the landlord ultimately rejected their application because of discrepancies in the information provided by the applicants and the references presented to both us and the landlord. This was explained fully to the applicants and they were given the opportunity to provide further paperwork for the landlord, which they were not able to provide. Ultimately the landlord made the decision to reject their application and we must abide by this decision. I would also like to point out that the applicants paid absolutely no money to Anthony Pepe throughout this whole process.
5/5
TrustpilotVery professional service
Very professional service, Maria Antoniou was quick and efficient. Thank you for making the processes easy for me and my family.
5/5
TrustpilotAnthony Pepe was not our agent
Anthony Pepe were our buyers agent, but without Ari’s hard work in pulling a very difficult and long chain together, plus doing all the liaison between all the various agents, and at a very difficult time while the world was in lockdown, we would never have reached completion. Thanks Ari, your hard work and professionalism is very much appreciated.
5/5
GoogleThe whole team at Anthony Pepe are amongst the most professional and efficient that I have come across anywhere. They are very quick to respond to queries and deal with any issues. I thoroughly recommend their services and can not praise them highly enough.
We're thrilled to receive your recommendation! We're grateful for your kind words and thank you for choosing Anthony Pepe, and we look forward to serving you again in the future.
5/5
GoogleSelling our much loved home through Anthony Pepe, Palmers Green was an excellent experience from start to finish. Their guidance and advice was invaluable and Kris White got everything right from the initial assessment of the property through to the final sale and completion. Nothing was too much trouble, I have already recommended them to several friends in the area who are thinking of selling and relocating. Kris, Ceyda, Dimitri, Sam - an exceptional team, thank you for everything!
5/5
GoogleAnthony Pepe have been a dream in the purchase process, so helpful, so responsive and generally really friendly. Even when our specific agent was out of the office, the other staff went out of their way to help. Maria was attentive, friendly, supportive and really helpful.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotJoanne is an amazing property manager…
Joanne is an amazing property manager thank you for all your help and support!
1/5
TrustpilotRude unhelpful staff
Advertising board appeared in my front garden, hammered into the middle of my lawn, for no apparent reason and with no permission.Called them to have it removed. Staff member spoken to was not interested in resolving the matter, no apology, and was rude when I asked that the board is moved and hole in lawn repaired.Looking at the reviews this company has, I now see why.
5/5
GoogleAnthony Pepe went above and beyond to help me sell my flat. The service provided by Nick and the team from the moment they valued our property to the day of completion was second to none. They went the extra mile to ensure everything went to plan. We would definatley be recommended them to family and friends.
1/5
GoogleAvoid this company as they allow their staff to abuse women and children. If you dont believe me go check a video of their manager Gavyn Fresco doing this in broad daylight
5/5
TrustpilotAnna and Maria are Super Helpful and Responsive!
We have been looking around North London for a new home, and found a great one through Anthony Pepe. Maria and Anna have been so helpful with the process, explaining each step and helping us get our refrences checked. They are super responsive to calls and emails and we really appreciate the super quick turn around. Thanks again!
5/5
TrustpilotThe staff at Anthony Pepe are brilliant…
The staff at Anthony Pepe are brilliant both in lettings and the sales teams. The guys are always available and helpful, communicate very well and very professional. I would recommend Anthony Pepe to anybody and everybody whether you're looking to rent as a tenant, let your property as a landlord, buying or selling, you won't go wrong with these guys!
5/5
GoogleWe are so pleased that our tenancy started peacefully. Our experience with the agency has been great since we had the first viewing. We appreciate their help and support. Especially many thanks to Yasmin Salvatierra and Stefan Capsalis.
5/5
GoogleThanks to the lovely folks at Anthony Pepe Palmers Green, we got our lovely new flat in the smoothest way possible. They were incredibly helpful and kind and always available to answer our many questions. Ari and Meena were utterly awesome to work with!
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Tell us what you need and we'll put you in touch. Anthony Pepe Palmers Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Enfield.
