Trusted Agent profile · Ely, Cambridgeshire
Verified
★★★★★
222 reviews across 2 platforms
22 Market Place, Ely, Cambridgeshire, CB7 4NT
Platinum Properties's office in Ely, Cambridgeshire, at 22 Market Place, is rated 4.7 out of 5 across 222 reviews on two platforms, including 211 Google reviews rated 4.7.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I am so impressed with Platinum Properties. Maria and Alycia have gone out of their way to ensure everything runs perfectly for me. They took away all the ...Read all 6 from landlords
Friendly efficient and professional team who are really helpfulRead all 2 from tenants
Platinum Properties are ESTAS award winning independent residential letting and property management agents with a passion for property and people that shines through in our truly personal and professional approach, often lost with larger agents. As a company, and as individuals, we are committed to providing our clients with complete satisfaction and outstanding results. Our ethics and morals might be akin to those in days gone by, but our business makes use of the best in 21st century technology in order to deliver on service every time. As independent lettings specialists, focusing solely on the letting and management of quality residential properties across Cambridgeshire and Suffolk we can look at the whole of the market with no bias to ensure we offer the best professional property investment advice. At Platinum Properties you will have a dedicated point of contact working closely with you to give the very best in customer service. So please contact us today so that we can start to build that relationship and help you achieve the most from your biggest investment. We don't believe in the 'hard sell' our business is built on reputation and recommendation… So, why choose anything less than Platinum?
Every review we hold for the Ely office, from every platform, shown as written. First names only.
5/5
GoogleI receive excellent service and advice from Platinum Properties, I feel my needs are well anticipated and everything is always clearly explained to me. Professional and efficient, the staff is friendly and reactive, I love dealing with the people at Platinum Properties!PositiveResponsiveness, Quality, Professionalism, Value
Thank you, this is really very kind of you. We are very pleased that you are happy with the support and service that you recieve.
5/5
GooglePlatinum Properties were a huge help during our latest house-hunt. Danny in particular was fantastic, providing a professional and friendly service. Even though we didn't end up renting one of their properties in the end, we will absolutely use this company again for our next move.
5/5
GoogleWe have rented through Platinum Properties for over 4 years now! We recently had issues with our boiler and the problem was rectified straight away. Nothing is ever too much trouble and we know we can always contact the team if needed for assistance.PositiveProfessionalism
Thank you for taking the time to leave a review Tamara. We’ve been glad to have you as a tenant for so long!
5/5
GoogleI have rented a property from Platinum after many years of owning my own property. I have found them easy to work with as well informative and responsive. Would highly recommend
Ian, you are a complete pleasure to work with and we are so glad you have been with us for such a long time. You have always been so helpful and supportive to the team here too. Thank you so much for taking the time to leave such a nice review :)
5/5
GooglePlatinum properties have always provided outstanding service with a smile. Professional and supportive, they explained everything start to finish. They slickly look after our property with excellent communication if needed.
Thank you so much Sarah-Jane, it's a complete pleasure working with you! We really appreciate you taking the time to leave a lovely review.
5/5
GooglePlatinum Properties have always been a pleasure to deal with and have resolved any issues quickly. I would happily recommend them to anyone looking for a rental property.
Thank you Brett, it's been a pleasure working with you too. Thank you so much for taking the time to leave us such a great review, we really do appreciate it.
5/5
GoogleThe agency is truly worth recommending, polite service, you don't have to wait long for a response from them. Commitment and help always come first.PositiveResponsiveness, Quality, Professionalism
Thank you very much for leaving us 5*'s
5/5
GoogleQuick easy and friendly service. Recommend to anyone renting a property in a new are that you are not familiar with
Thank you so much, that's really kind of you to say and we really appreciate you taking the time to leave a 5* review.
5/5
GoogleEverybody at Platinum has been so friendly and helpful it’s made our renting experience one of the best we’ve had.
Thank you so much Ryan, that’s really kind of you. We do love it when people genuinely are able to compare us to experiences with other agents. We really do appreciate you taking the time to leave a 5* review, it’s a pleasure to be able to help.
5/5
GoogleGreat service from Platinum Properties. If something needs to be attended to, they sort it out within fantastic time frames. All staff very helpful and friendly too. 👍 Glenda …
Thank you so much for your 5* review Glenda and your very kind comments, we are so pleased to be able to help.
5/5
GoogleI have been a tenant of Platinum Properties for 13 years and they have always been helpful, kind, friendly, understanding and most importantly professional at all times. They go above and beyond as a landlord.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Jacqueline, we really appreciate the time you’ve taken to leave a 5* review and have really enjoyed having you as tenants for so many years.
5/5
GoogleFrom the time of enquiring regarding renting a property to the present day , we have had professional and courteous service from Platinum Properties.
Thank you so much for giving us 5*'s Stuart it really does mean a lot to the team and we are so glad you are happy with the service.
5/5
GoogleFriendly staff, excellent service. I’ve needed 2 quite big ‘fixes’ and on both occasions the tradesmen have been great! Platinum have organised these promptly and very efficiently. Very approachable, and considerate. Thankyou!
Thank you so much for your 5* review Sharon, it’s a pleasure to be able to help and support excellent tenants like yourself.
5/5
GoogleAll the staff I have dealt with have been very professional but most importantly they are friendly
Thank you Lynn, thats really kind of you. The whole team here are just humans trying to do a good job and help at any time and its really lovely to have that acknowledged, we are really grateful for the 5* review.
5/5
GoogleAbsolutely marvellous team! Abigail, Danny and Fay are so very professional and made the whole process so much easier for me. They are very thorough and do everything at a superb high level. Extremely pleased and impressed.
5/5
GoogleSince living in the property for 5 years, we have always had a great experience Platinum. They resolve issues promptly. Great service
Thank you Angela, its a real pleasure to work with you and be able to provide such help and support. We really do appreciate you taking the time to leave such a great 5* review, thank you.
5/5
GooglePlatinum have been excellent in all the years we have been clients. Their fees are competitive, and their customer service impeccable.
Thank you Tapani, we really appreciate your 5* feedback and really enjoy working with long term clients like yourself.
5/5
GoogleI highly recommend Platinum Properties. Friendly, efficient and professional service. Quick to respond to any queries and provided a lovely moving in package.
Thank you so much for taking the time to leave a 5* review. We are delighted you are happy with the service (and some goodies) and hope you are happy in your new home.
5/5
GoogleI received excellent service from Platinum Properties. They always communicated with me perfectly and clearly. I would absolutely recommend the agent to anybody as they are very professional and hard working. Thank you for all you help Platinum!PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much Hannah, we really appreciate you taking the time to leave such a kind review, it genuinely was our pleasure and we hope you are happy and settled in your new home.
5/5
GoogleBeen renting through platinum properties for the past two years almost and they have been lovely.. they are quick to answer any queries and get issues sorted out in a timely manner. I highly recommend going through them to find your home.
Thank you so much for your very kind review.
5/5
GoogleExcellent service from start to finish. Great communication at every stage with real care and attention to detail. Highly reccomend.
Zoltan it's a real pleasure working with you and we thank you for taking the time to leave such a lovely review.
5/5
GoogleI have always used this company for all of my rental properties and will continue to do so. Absolutely brilliant.
Aww, Greg, you know we love you! Thank you for leaving such a lovely review for us :)
5/5
GoogleFriendly and professional- highly recommend!
Thank you very much for taking the time to leave us a lovely 5* review.
5/5
GoogleI have relied on Platinum this year more than most to manage repairs and other works at the property as well as usual lettings tasks. They continue to provide fantastic service and I trust them implicitly to manage my rental property.
Thank you Dave, as always it has been an absolute pleasure!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Platinum Properties's Ely office has 222 reviews across two platforms: 211 on Google, 11 on View Agents.
Platinum Properties Ely is rated 4.7 out of 5 across all 222 reviews, and 4.7 out of 5 on Google from 211 reviews.
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Nadiaq wrote: "I am so impressed with Platinum Properties. Maria and Alycia have gone out of their way to ensure everything runs perfectly for me. They took away all the ..."
Platinum Properties Ely, 22 Market Place, Ely, Cambridgeshire, CB7 4NT.
