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★★★★★
222 reviews across 2 platforms
22 Market Place, Ely CB7 4NT
Platinum Properties's Ely office at 22 Market Place is rated 4.7 out of 5 across 222 reviews on two platforms, including 211 Google reviews rated 4.7. Checked 9 October 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I am so impressed with Platinum Properties. Maria and Alycia have gone out of their way to ensure everything runs perfectly for me. They took away all the ...Read all 6 from landlords
Friendly efficient and professional team who are really helpfulRead all 2 from tenants
Platinum Properties are ESTAS award winning independent residential letting and property management agents with a passion for property and people that shines through in our truly personal and professional approach, often lost with larger agents. As a company, and as individuals, we are committed to providing our clients with complete satisfaction and outstanding results. Our ethics and morals might be akin to those in days gone by, but our business makes use of the best in 21st century technology in order to deliver on service every time. As independent lettings specialists, focusing solely on the letting and management of quality residential properties across Cambridgeshire and Suffolk we can look at the whole of the market with no bias to ensure we offer the best professional property investment advice. At Platinum Properties you will have a dedicated point of contact working closely with you to give the very best in customer service. So please contact us today so that we can start to build that relationship and help you achieve the most from your biggest investment. We don't believe in the 'hard sell' our business is built on reputation and recommendation… So, why choose anything less than Platinum?
Every review we hold for the Ely office, from every platform, shown as written. First names only.
5/5
GoogleDue to the C-19 situation, I was stuck overseas and wasn't able to come back to the UK to get my property ready for rental. Platinum have sorted out everything for me (full redecoration, minor repairs, weeding, cleaning, electrical work and …
Thank you so much Andy. To be honest you made it very easy for us to help and we are glad that we could. It's a great house so was never going to take long to let!
5/5
GoogleGreat letting agency - really helpful and kind members of staff. All issues resolved quickly. Highly recommended.
Thank you so much for your lovely review Bethany, its really very kind of you to take the time and it's a real boost for the team to get such lovely feedback. We really enjoy working with you.
5/5
GoogleQuick, precise and very clear since the beginning of our contract. Very happy with Platinum Properties!!
Thank you so much for your 5* review Fernando, we enjoy working with you too and are very grateful that you took the time to leave us such lovely feedback. Thank you.
5/5
GoogleThis is my first time renting and Platinum have been great and made the process very easy for me! Very attentive should I need any assistance from them too.PositiveResponsiveness, Professionalism
Thank you for your rating, we really appreciate you taking the time to post a review.
5/5
GoogleVery responsive to any of my questions or concerns as a tenant. Thank you Platinum!
Thank you Candice for taking the time to leave us such a positive review. It's been a complete pleasure working with you too. We really love it when we can have such positive relationships.
5/5
GooglePlatinum Properties have always been friendly and helpful, and have always been very communicative.
Than you so much Savannah, this is super kind of you to take the time to leave a review, especially such a nice one, we are pleased to be able to help and look forward to continuing to work with you.
5/5
GoogleAlways friendly, efficient and professional. Quick to address problems and answer questions.
Thank you Marina, its so kind of you to take the time to leave a positive 5* review, we really do appreciate it. We are really glad to be able to help and support great tenants like yourselves.
5/5
GoogleExcellent service during all the process. Highly recommend..PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for the 5* Alessandro, we are pleased to provide help and support as necessary.
5/5
GoogleAlways ready to help and support with issues or questions
Thank you so much for your review Kelly, we are really so grateful that you took the time to give the team 5*'s and it's our pleasure to help.
5/5
GoogleProfessional, efficient, friendly service always! Great to work with! I have really enjoyed my engagements with the team.
Thank you Dave, you've been a delight to work with, we are really sorry you've had to move on, but we wish you all the very best for the future.
5/5
GoogleGreat team who made our move really easy. We loved the thoughtful pack waiting for us when we moved in and any emails we’ve sent have always been dealt with quickly and efficiently.
Thank you so much for your feedback Fay, we always really appreciate it when people take the time to be so very kind.
5/5
GoogleThey're great at communicating and extremely professional.
Thank you so much Mohammed, its so kind of you to take the time to leave such a positive 5* review. We really do appreciate it and it makes the team so happy to know their hard work is appreciated.
5/5
GoogleThey’re all so polite and nice. Lauren who helped me and muy husband was so nice and always helping us with everythingPositiveQuality, Professionalism
Thank you so much Mara, it’s our pleasure to be able to help.
5/5
GoogleAmazing Customer Service. Very Helpful when needed.
This is so kind of you and we are so pleased to hear you are so happy with our service. Thank you so much for taking the time to leave this review.
5/5
GoogleAlways professional, pleasant and prompt.
Thank you so much for taking the time to leave a 5* review Paul, we really enjoy working with you both and its a real boost to the team to get positive feedback.
5/5
GoogleAmazing agent with an amazing team!PositiveProfessionalism
Thank you Glenn, your 5* review means a lot to all of the team and we enjoy working with you.
5/5
GoogleWe have just completed our first change of tenants under this company's management. Incredibly fast and trouble free. Strongly recommendedPositiveResponsiveness, Quality, Professionalism, Value
Thank you Janet, you are a pleasure to work with!
5/5
GoogleBeen with Platinum as a landlord now for over a year. New tenant just organised. First class service as always from Platinum team.
Thank you very much Mike, we really appreciate you taking the time to write a (very kind) review for us. Its a delight to help with such a lovely house!
5/5
View AgentsFirst class service
Maria and her tean couldn't have been more helpful I would recommend them highly
5/5
GoogleAlways a pleasure to deal with; friendly and professional. A great team!
Thank you Patricia, we love having you both as tenants, you are a total pleasure to help.
5/5
GoogleThanks to Platinum Properties for finding a reliable house to rentPositiveQuality, Professionalism
Thank you so much for leaving us a review and for your very kind words.
5/5
GooglePlatinum Properties have been AMAZING from start to finish of the letting process. Thank you!PositiveResponsiveness, Quality, Professionalism
Thank you Rachel, we really appreciate you taking the time to post a review and your comments have put a smile on the teams faces!
5/5
GoogleEasy to communicate with, very helpful with issues and concernsPositiveProfessionalism
Thank you so much Eunice, its a real pleasure to be able to help.
5/5
GoogleExcellent experience of renting through Platinum - very professional, good communication, no problems at all.PositiveResponsiveness, Professionalism
Thank you so much Chris, its a pleasure, we can't thank you enough for your review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Platinum Properties's Ely office has 222 reviews across two platforms: 211 on Google, 11 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
Platinum Properties is rated 4.7 out of 5 across all 222 reviews, and 4.7 out of 5 on Google from 211 reviews, checked 9 October 2026.
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Nadiaq wrote: "I am so impressed with Platinum Properties. Maria and Alycia have gone out of their way to ensure everything runs perfectly for me. They took away all the ..."
Platinum Properties, 22 Market Place, Ely CB7 4NT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.