Cheffins Residential Ely reviews

★★★★★ 5/5

Google

Extremely tight timeline. Small child. Challenging circumstances. Nevertheless, Danielle made it all happen! She stepped us through the process, guided all of the requirement completion and made sure our timeline was met. It is always a pleasure dealing with a professional. Thank you Danielle and Lucy, our great property manager!

Guennadi · 16 September 2020

★★★★★ 5/5

Google

Danielle went above and beyond to ensure all my needs were met when met looking for a new home. She was always approachable and never ceased to ensure all my queries were answered promptly. Jo is very friendly with good humour, ahah she is …

Samantha · 8 October 2021

★★★★★ 5/5

Google

Cheffins is one of the most helpful and thorough agencies I've had the pleasure of working with. Karen in particular has been instrumental with ensuring a smooth transition, keeping in touch and answering questions in a timely and easy-to-understand manner.

Charles · 24 March 2025

★★★★★ 5/5

Google

Fine & Country in Ross are an exceptional estate agent. They fully engaged in and understood what we were trying to achieve and the issues we faced in selling our property. Pat worked very hard to find solutions rather than just suggesting the price was wrong and was instrumental in providing a plan that enabled us to secure a deal that worked.

Steve · 19 July 2025

★★★★★ 5/5

Google

Abbie, Pat and the whole Fine & Country team in Ross, were absolutely superb from start to finish. This really was a gold-plated service, which we cannot praise highly enough.

Stu · 19 July 2025

★★★★★ 5/5

Google

Exceptional agents, can't single one out they are all amazing. Very helpful, they always use value for money contractors who do a good job at a fair price. Can't recommend them enough, top class Letting Agents.

Christine · 17 March 2026

★★★★★ 1/5

Google

Despite understanding the housing market is challenging, I was very disappointed by the lack of effort they put into trying to sell my property. I never heard from them, I had to chase them for feedback from viewings. I’d hope for some useful hints that would help but from week 6 I didn’t hear from them at all, I had to call them. Therefore I would not recommend them to anyone.

Hannah · 16 September 2023

★★★★★ 5/5

Google

Cheffins, Ely sorted our house move in a smooth and efficient way.. Would like to thank Danielle Marren for all the help and support all the way through. All employees were great and comfortable to deal with. Would highly recommend Cheffins for your future move and real estate ventures.

Asher · 16 September 2019

★★★★★ 5/5

Google

Neave has been instrumental in facilitating our land sale. Professional, responsive, and as a client, my partner and I truly appreciated how we felt cared for. We are grateful for your services!

Selica-Marie · 9 December 2022

★★★★★ 5/5

Google

Overall we had a great experience, Danielle was willing to work with us and our unique situation and whenever a problem came up, she quickly and diligently resolved it. Moving is stressful enough, go with these folks to help make it less of a bother.

Colby · 16 September 2020

★★★★★ 5/5

Google

Moving house during a winter lockdown to be avoided if at all possible (it wasn't in my case), but thank you to Danielle and the Cheffins team for both making it possible and far less stressful thank it could have been.

Steven · 29 July 2021

★★★★★ 5/5

Google

Neave and Tristan were brilliant in guiding us through the process! Highly recommended!

Liudmyla · 24 March 2024

★★★★★ 2/5

Google

As long term tenants in a Cheffins managed property we were always happy with the service. However, their communication and service once the tenancy ended has been frustrating and stressful. Overpayment of rent and return of deposit - both of which have been acknowledged and approved - hard to get a sensible answer out of anyone. First it was "we've lost the paperwork" and then it was out of office responses from the people I'd been dealing with - having to find someone new and start the story all over again twice. 16 days after moving out we still haven't seen the return of our money.

Tox · 1 October 2022

★★★★★ 5/5

Google

Superb service from all. Very approachable and accommodating. Staff have ensured we have been fully informed at every stage so far

Martin · 17 June 2026

★★★★★ 5/5

Google

Thank you so much to Harriet at Cheffins lettings for being incredibly helpful and proactive in resolving my recent issues with boilers and gas ingress to my property. Highly professional. I really appreciated your help and patience in getting it all sorted out.

Gemma · 16 September 2020

★★★★★ 5/5

Google

Purchased a property through Cheffins and they were really caring and easy to get hold of. Very polite and professional. Neave was lovely too and very helpful in her responses as the sales progressor.

Megan · 15 May 2022

★★★★★ 5/5

Google

Danielle Thickett is the real estate agent who helped us make our dream come true. Professionalism, promptness, honest, attentive to customer requirements and needs are just some of its qualities. Thank you for everything!

Irina · 15 May 2022

★★★★★ 5/5

Google

Thank you Danielle for a smooth and easy experience, especially during these times. Friendly, professional and excellent communication. Danielle made the move quick and straightforward without any issues and also answered any questions or concerns efficiently, would highly recommend

Sophie · 29 July 2021

★★★★★ 5/5

Google

We had a good experience moving from london to ely. Danielle is a star.she was very helpful and concern with all the enquiries. Smooth experience throughout with cheffins ely. Definitely will use their service in future if needed. Thank you danielle marren.

Nadiah · 16 September 2020

★★★★★ 5/5

Google

Quick and efficient service from the team at cheffins, got us into our first home. Massive thank you to the whole residential Lettings team, especially Danielle who guided us from the very start, to moving in. Too service.

Tom · 29 July 2021

★★★★★ 5/5

Google

Jane and her team at Ross on Wye did a great job of selling my property within a week of it coming on the market! I would definitely use them again - Well done and Thank you.

Keith · 19 July 2021

★★★★★ 5/5

Google

Excellent and speedy service everything got sorted within 2 weeks. Danielle was exceptionally helpful as I've never moved before and made the whole process a lot easier and less stressful.

Jamie · 29 July 2022

★★★★★ 5/5

Google

Pat Downey and the team were great, very helpful. We loved the house we saw but loved another one even more. I'd recommend this team to anyone looking to buy or sell a house.

Charles · 19 July 2024

★★★★★ 5/5

Google

We bought and sold our house through Cheffins Ely and were really impressed throughout, all the staff were really friendly, professional and helpful. Our house sold within two weeks of being on the market and Cheffins helped us find a house we love shortly after, their communication throughout the process was excellent. Special thanks for Neave for being so reassuring during the final stages!

Jess · 1 October 2023