Every review we hold for the Ely office, from every platform, shown as written. First names only.
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5/5
GoogleGreat experience. Danielle was with us every step of the way and extremely helpful. We would highly recommend using Cheffins of Ely if you are looking for a property in the area.
James Β· 16 September 2019
Agent replied Β· 7 July 2023
Thank you for your review, we appreciate it. We will pass your comments on to Danielle.
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5/5
GoogleVery friendly, Danielle was very helpful during the rental process. I definitely recommend using cheffins if your looking to rent in the Ely area.
Zahyna Β· 16 September 2021
Agent replied Β· 7 July 2023
Thank you for your 5* review and for the recommendation.
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5/5
GoogleMany good professionals are willing to do their job. Respond quickly, help with guidance very patient. Thank you you are great! Thanks to Danielle.
Vera Β· 16 September 2021
Agent replied Β· 7 July 2023
Thank you for taking the time to leave a review. We will pass your comments back to Danielle.
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5/5
GoogleWe moved first time to an excellent house. The entire process was fast, stress-free and extremely professional. All this positive experience we had with Cheffins, was through Danielle Marren, who was super helpful with us and knew how to lead with our little English, showing that she knows very well what she does. We are so grateful to her and to Chefffins. We recommend!
Suellen Β· 1 October 2022
Agent replied Β· 7 July 2023
Thank you very much for your 5* review. Good luck in your new home.
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5/5
GoogleI would like to thank Daniele Marren for a smooth procedure for my recent transaction with Cheffins. Very punctual with responses and dealt with all aspects very professionally.
Malcolm Β· 16 September 2020
Agent replied Β· 7 July 2023
Thank you for your 5* review. We will pass your kind comments back to Danielle.
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5/5
GoogleThe whole team that I dealt with at Cheffins Ely have been fantastic. Always welcoming and willing to answer questions.
Harry Β· 24 March 2025
Agent replied Β· 10 January 2025
Thank you for leaving a 5* review.
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2/5
GoogleVery poor experience of dealing with Cheffins. Although having done nothing wrong there was a total lack of interest in us as a buyer from the initial viewings to the sale. The only exception was Neave who was excellent in progressing the purchase.
Bryan Β· 24 March 2024
Agent replied Β· 28 November 2023
We're sorry to hear this. We always want to know where we can improve so please do email us with the specifics of your interaction with us and we will look into it for you.
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5/5
GoogleVery professional and exceptional experience with Cheffins Ely and special thanks to Danielle Marren - 5*
Jonathon Β· 29 July 2022
Agent replied Β· 7 July 2023
Thank you for leaving a 5* review.
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3/5
GoogleVery pleasant people but have NO properties to rent on their books and (weirdly) refuse to negotiate on price! Very odd strategy for a Estate Agency/Letting Company!
Warren Β· 11 December 2025
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5/5
GoogleOur first move was made easy with the staff at Cheffins ( especially Harriet). We were able to get responses very quickly to our many first-time renters questions. β¦
Rachel Β· 8 October 2019
Agent replied Β· 7 July 2023
Thank you very much for your feedback, we really appreciate it. Enjoy your new home.
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5/5
GoogleDanielle, and all at Cheffins, were fantastic at arranging a very professional and minimal stress move, and for quickly answering my many questions! Thank you Danielle!
Melissa Β· 16 September 2020
Agent replied Β· 7 July 2023
Thank you for leaving a review for Cheffins Ely and Danielle. So glad that your move went well.
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5/5
GoogleExcellent in every way π π β¦
Peter Β· 17 May 2026
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5/5
GoogleThank you Cheffins because you help me to move in my new home,the best agency. Thank you Danielle Marenπ β¦
Mirela Β· 8 October 2021
Agent replied Β· 7 July 2023
Thank you for your review and for mentioning Danielle. We hope you're happy in your new home.
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5/5
GoogleThanks Danielle Marren for being so responsive and helpful in getting everything in place. The service we received was greatPositiveResponsiveness
Sumit Β· 25 August 2021
Agent replied Β· 7 July 2023
Thank you for your 5* review and for mentioning Danielle. We're so glad that we were able to help you.
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5/5
GoogleWe recently bought through Cheffins and Sarah Rolls was fantastic. She regularly checked the chain and talked to owners and solicitors and kept us up to date.
Sepideh Β· 16 September 2019
Agent replied Β· 7 July 2023
Thank you for your 5* review. We will pass this back to Sarah. We hope you're settling into your new home.
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5/5
GoogleWhat can I say an absolutely fantastic team who helped us through the process of buying our first home. Always there to help from start to finish. Cannot recommend this team enough just brilliant.
Michael Β· 17 July 2024
Agent replied Β· 17 July 2026
Thanks for such a brilliant review Michael!
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5/5
GoogleI have been with Cheffins for roughly four years and been dealing with Lucy Crisp as our flat representative for Cheffins. She has been amazing the whole way through, incredibly responsive and deals with anything I've had a problem with. Would recommend Cheffins rental experience, as Lucy has supported us all the way from start to finish.
Thankyou so much for making our time hassle free.
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Elle Β· 1 October 2021
Agent replied Β· 7 July 2023
Thank you for your 5* review and for mentioning Lucy. We really appreciate the feedback.
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5/5
GooglePleasure to deal with from start to finish when renting a property in Little Downham. Thoroughly professional and Lucy and Harriet were particularly helpful. Thank you.
Tom Β· 16 September 2019
Agent replied Β· 7 July 2023
Thank you for your 5* review. Harriet and Lucy will be delighted that you were happy with the service.
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5/5
GoogleCheffins provided an excellent service. Dan and Neave were very helpful with great communication.
Hayley Β· 15 May 2022
Agent replied Β· 7 July 2023
Thank you for leaving a 5* review and for your comments about Dan Neave. We really appreciate the feedback.
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5/5
GoogleCheffins were great with helping us move house. Dealt with Danielle at the ely office . All staff very polite and friendly
Becky Β· 16 September 2020
Agent replied Β· 7 July 2023
Thank you for leaving a 5* review and for your comments about Danielle. Good luck in your new home.
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5/5
GoogleI can't thank Danielle Marren at cheffins enough, being a first time renter Danielle was extremely helpful and understood what i was looking for. She was able to find me a suitable property in my desired location with no trouble at all. I would highly recommend cheffins and particularly Danielle.
Chris Β· 29 July 2021
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5/5
GoogleThe team at Williams Lettings were super helpful from setting our expectations to the point of sourcing a tenant. They made everything clear, they had easy online tools, and the process was smooth and calm. I am completely confident that our new tenant will enjoy the home we have created
David Β· 17 July 2021
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5/5
GoogleHighly recommend this agency.Very helpful people especially Danielle who did help me a lot with moving in.
Oriana Β· 29 July 2021
Agent replied Β· 7 July 2023
Thank you so much for leaving a 5* review and for mentioning how helpful Danielle was.
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1/5
GoogleAbysmal customer service! I phoned to enquire about a property that has just gone on the market and was told that just because the initial viewing proposed by the agent was unsuitable that "I should go elsewhere and find something else because the property will just sell its self anyway"
Horia Β· 15 May 2023
Agent replied Β· 7 July 2023
We're sorry to hear that you are unhappy with the service that you received. If you wish to be more specific about the interaction that you experienced, please email us at marketing@cheffins.co.uk
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.