Trusted Agent profile · Elmbridge
★★★★★
1,530 reviews across 2 platforms
20 High Street, Weybridge, KT13 8AB, Elmbridge, KT13 8AB
Part of Knight Frank, see every office.
Knight Frank's office in Elmbridge, at 20 High Street, is rated 4.9 out of 5 across 1,530 reviews on two platforms, including 56 Google reviews rated 4.8.
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Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
5/5
TrustpilotShehzad Ahmed is great
I want to highlight the great job Shehzad Ahmed did. He was assigned our property that we rent out. He was always very attentive and you could trust him to get things done. I would get a message back within minutes of contacting him.
Thank you Kevin for your kind words. It has been a pleasure assisting you and your property. Shehzad
5/5
TrustpilotMr Nicole Fingerhut is very excellent professional
Mr. Nicole Fingerhut Tenancy Progressor, is very honest and competent professional. His sense of responsibility and honesty has always impressed me. I highly admire him so much. His support has been a great help. Thank you very much.
Hi, thank you very much for your kind review, we hope your move in went well and you enjoy living in your new home.
5/5
TrustpilotProperty management team
I’ve had the pleasure work with KnightFrank for the last couple of years. They offer great and responsive service in properly management. Toru Yoshioka - our property manager in particular - has been outstanding in resolving issues with the tenants and anything property-related.
Dear Rodion Thank you for the time to leave such a positive review.I am delighted to have been able to assist you.Please do contact me if you require any further assistance or support.Kind RegardsToru Yoshioka
5/5
TrustpilotGreat experience at renewals
We have been supported by Knight Frank for a few years and the experience has always been very good. More recently, Laura from Renewals has provided really excellent and proactive assistance in the renewal process.
Thank you Massimo for your kind words. It was a pleasure assisitng you. Laura
5/5
TrustpilotSuper helpful property management and…
Super helpful property management and letting services Yemi and Summer of Knight Frank have been great in managing our property and tenancy changes. Very professional, responsive, and so pleasant to work with. Thank you from your tenants!
Dear Kelly,Thank you so much for your kind words! We’re thrilled that we could get everything sorted out for you. If there’s anything else you need in the future, please don’t hesitate to reach out.Best wishes,Yemi and Summer
5/5
TrustpilotSeamless Property Management Experience with Knight Frank
Knight Frank manages the flat I currently rent, and my experience with them has been flawless. The contract signing process was hassle-free, and our property manager, Brigette Bulan, is highly responsive to our queries, ensuring that any issues we encounter are promptly resolved.
Dear IlkerThank you very much for your kind words. You have been an absolute pleasure to have worked with for the renewal of your lease. Kind regardsBrigette
5/5
TrustpilotOllie Hayden knight Frank exceptional
Ollie Hayden helped us with a rental in Belgravia he was the best professional personal and went the extra mile: if you need a rental in the area there is no one better than him, cannot recommend enough
Thank you Magz, it was an absolute pleasure working with you and don’t hesitate to reach out should you ever need anything in the future.
5/5
TrustpilotBeth done a wonderful job with viewing…
Beth done a wonderful job with viewing at our property, she was extremely professional and had definitely done her research about the house! Great experience, would definitely work with her again.
Hi Luke, thank you for your review. It was a pleasure working with you and I’m sure we will cross paths again in the future! Best, Beth
4/5
TrustpilotBrigette in Renewals dealt with the…
Brigette in Renewals dealt with the tenancy renewal of one of my properties in a professional and efficient manner. Brigette conveyed my instructions to the tenant to conclude a positive renewal for a further term.
Dear Alison,Thank you for your feedback. I am pleased we achieved a good result for the lease renewal. Kind regards,Brigette
5/5
TrustpilotVery good letting team in Kensington
Very good letting team in Kensington. Professional, customer friendly: it delivered precisely what it said it would on their availability of interested tenants, quickness of getting a tenant, and on price.
Dear Emmanuel, Thank you for your very kind review. It was a pleasure to work with you to secure the new Tenancy. The process was very enjoyable, and we look forward to working with you again in future. Best wishes, Charlotte
4/5
TrustpilotJapan helpdesk was helpful to…
Japan helpdesk was helpful to communicate in Japanese and very supportive to move into the flat. In addition, they are very committed to accommodate my request after settling in the flat.
Dear Mr AndyThank you so much for your kind feedback. We’re thrilled to hear that you were pleased with our support. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We hope you enjoy your new home”Kind regards,Japan Desk Team
5/5
TrustpilotI give five stars to Knight Frank…
I give five stars to Knight Frank because of their hardworking dedicated people , Phillip Dunn the senior property manager in particular. He is prompt at replying to his emails , he is professional , polite and sorts out any issues or problems with my rented property . I do not need to worry about my tenant/ property as I know Phillip with his exceptional work ethic will look after them .
Thank you for your kind words, it really does mean a lot to receive such great feedback. It is a pleasure looking after your property and I hope this can continue for a long time to come. Kind regards,Phillip
5/5
TrustpilotHave been a client of Knight Frank for…
Have been a client of Knight Frank for a number of years and Jordanna Mancina has always been fantastic to work with. Professional, on the ball and always responsive when required.
Dear Mikaeel,Thank you for your kind words. It’s always a pleasure to work with you!Please do not hesitate to reach out for any future needs.Kind regards,Jordanna and the Knight Frank South Ken team
1/5
TrustpilotStay away
Stay away! Such an unprofessional agency. Our agent gave the landlord the wrong offer multiple times even though he had our offer in writing. We’ve moved in 3 weeks ago and still have not received our second set of keys. So so unprofessional. By far the worst agency I’ve ever had to deal with
Dear Bianca, We are really sorry to hear about your experience. We understand the Manager of the office has been in touch to update you on the key as this has been escalated. If you would like yo discuss this further please do reach out to complaints@knightfrank.com. Thank you.Knight Frank
5/5
GoogleExcellent service. Would highly recommend. Adam was brilliant. Always more focused on giving us good advice, and finding a home that met our needs than he was on closing a deal. Key difference between Knight Frank and other agents in Weybridge is that Knight Frank are focussed on providing a good service as opposed to getting the sale. This is a refreshing change!
5/5
TrustpilotI have just had an offer accepted on a…
I have just had an offer accepted on a beautiful property in Parsons Green. Summer White was incredibly helpful, communicative and wonderful to work with!!!
5/5
TrustpilotFinding a perfect property
Louna listened to our needs found us a lovely apartment to rent. She worked well with the owners enabling a smooth move, creatively steering us through the process.
Dear Steve, Thank you ever so much for your kind words. I wish you and Jacqueline the very best in the new home and hope this will be an exciting new chapter for you. Kind regards,Louna
5/5
TrustpilotAbsolutely great company really got the…
Absolutely great company really got the purchasers interest at heart and nothing was too much trouble,made the experience seamless SJ is great and did everything when she said she would,alot better than other agents i tried to deal with in Dartmouth.
Dear JanIt was a pleasure to help you, and we all wish you the very best in Dartmouth. I know how much you love it down here, and you will love it even more now that you’re a permanent fixture!Let me know when you’re in town and I will call in and say hi.Best wishes, SJ and the team
5/5
TrustpilotKnight Frank - Natalie Dordoy
We just moved into a property managed by Knight Frank and the property manager is Natalie Dordoy. Natalie has done a terrific (5-star) job with our move into the new house. She is very responsive, reasonable, easy to deal with and has been very helpful in getting us settled in. She has and is addressing all of our needs. We are very pleased with Natalie and Knight Frank and happy to give this 5-star review.
Thank you for your feedback. It is an absolute pleasure working with you to ensure you are happy in your new home and I am looking forward to assisting you in future.Best,Natalie
5/5
TrustpilotBeth was fantastic!
Beth helped us find a new let in Surrey. She was amazing, arranging for us to view a few houses we would not have thought of, taking videos for us and communicating well through the whole process. Would fully recommend.
Thank you for your review Kieran, It has been great working with you. Best, Beth
5/5
TrustpilotKnight Frank Fulham
Summer White (Knight Frank Fulham) has been fantastic to deal with in arranging our new rental property. She is knowledgeable, professional and has made the process seamless and stress free.
Thank you so much for the feedback! I’m so glad to hear the process felt seamless and stress-free. I hope you absolutely love living in London, Let me know if you’d like any restaurant recommendations!Warm regards,Summer White
5/5
TrustpilotKnight Frank Property manager
Jason Nwimo my property manger at Knight Frank has been super helpful and alway fast to respond and get any issue sorted. A great property manager that has made the moving process go a lot smoother!
Hi James, Thank you for sending in a review here Glad I have been able to assist on move-in Should you need anything else, please feel free to reach out via the normal channels Have a great remainder of the week!Kind RegardsJason
5/5
TrustpilotSophie Alexander
I've had a great experience with Ms Sophie Alexander of Knight Frank recently. We quickly found a great apartment, and she was very responsive throughout the process.
Thank you for your kind words Ash! I hope you settle in well to your new home, here if you need anything further,All the bestSophie
5/5
TrustpilotThe service we received from Helen…
The service we received from Helen Waddilove in selling our cottage was simply outstanding. She was so professional and kind and helped us achieve a seamless sale. We would recommend Knight Frank to anyone looking to buy or sell in the Cotswolds.
Thank you for your very kind review. It was lovely working with you on both the purchase and subsequent sale of your lovely cottage. Please let me know if I can ever help in the future. Best wishes Helen
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