Trusted Agent profile · Elmbridge
★★★★★
1,535 reviews across 2 platforms
20 High Street, Weybridge, KT13 8AB, Elmbridge, KT13 8AB
Part of Knight Frank, see every office.
Knight Frank's office in Elmbridge, at 20 High Street, is rated 4.8 out of 5 across 1,535 reviews on two platforms, including 56 Google reviews rated 4.8.
Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
5/5
GoogleFor what was a protracted and complicated property sale included within that estate of a late relation, it was a important to engage with an Agent that had the relevant empathy, management and commercial skills. Adam was a consummate professional and assisted proactively with market and client offer updates, necessary information for the solicitor and beneficiaries. We would not hesitate in recommending Knight Frank to prospective buyers & sellers.
5/5
TrustpilotProfessional and reliable
Always professional, reliable and a pleasure to work with. Out of the many companies in this space, Knight Frank are one of the few that genuinely stand out and provide value.
Thank you Christo for your kind words. Its always a pleasure working with you.Beth
5/5
TrustpilotExcellent service
Vinnie from renewals made the transition to contract renewal seamless. He was always available for advice or chasing when required. I would not hesitate to recommend him for this service.
Dear Susan,Thank you for the lovely review!It has been a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotCameron Shields was most helpful from…
Cameron Shields was most helpful from the start and assisted us very promptly with all our requirements from the very start to-date. Couldn't have asked for more!
5/5
TrustpilotAnn Marie with KF is always on the…
Ann Marie with KF is always on the provides prompt replies to any queries we have. She assigns respective trades folks to get on with the repairs and they get done.
Hi Hemant & Sarah,Thank you for your lovely feedback and always happy to help.Ann-Marie
5/5
TrustpilotA professional landlord’s view..
A professional landlord with 2 of my residential properties with Knight Frank and managed by Kasia Zelazko.For me it is imperative that I have a property manager who is efficient and provides a genuinely professional service - and this is what I get with Kasia.When you pay a management fee you need to get a commensurate level of service, KF through Kasia are achieving a high level of service for me and supporting the tenants in a timely and sensible manner so all parties are happy!I thoroughly recommend.
Thank you very much for your kind review Mark. It is pleasure working for you and I am always happy to help.Best wishesKasia
5/5
TrustpilotRenewal with Vinnie
We recently finished a renewal with Vinnie - he was very professional, responsive, and patient in getting the renewal completed. We really appreciated his friendly manner and timely updates on progress.
Dear Lara,Lovely review!It was a pleasure to assist you and thank you again for choosing Knight Frank.Kind regards,Vinnie
5/5
TrustpilotJason Nwimo - Excellent Property Management with Proactive Support…
We had a great experience working with Jason Nwimo as our property manager. Jason has always been responsive and proactive in his communication, especially during renewals, which has been very helpful. It’s been a pleasure working with him
Much appreciated Rakesh, it has been a pleasure managing your property Good luck with all in future, wishing you all the best Kind Regards,Jason
5/5
TrustpilotEverything was perfectly organised
Everything was perfectly organised. The process from viewing to renting was well explained and done on time. I am really satisfied with your company and you are doing the renting. Thanks.
Thanks so much Mitra for your kind words, it was a pleasure to assist you finding your new rental home.Steven
5/5
TrustpilotChelsea flat renewal- amazing service
We recently renewed our Chelsea flat tenancy for another year; Bridgette from renewals was most helpful in starting the process, negotiating with the landlord settling the renewal quickly.
Good morning JasonThank you for your kind words. It was an absolute pleasure and pleased we got this agreed promptly. Kind regardsBrigette
5/5
TrustpilotHighly Recommended
We have been very lucky to have worked with Jason Chu as the Property Manager for our property. The service level and attention to detail has been outstanding. Highly recommended.
Dear Roger, Thank you very much for taking the time to write such an excellent review. The pleasure is absolutely ours. We are glad to hear that you are happy with our service. Best wishes,Jason
5/5
TrustpilotBeth Tighe - the Queen of Surrey
Beth Tighe, the lettings negotiator of Knight Frank, helped me to set up a perfect range of houses in Surrey for my clients. I am very impressed by her expertise in this area. Looking forward to work with the amazing Knight Frank team again.
Thank you for your kind words Alex. It was great meeting you and your clients, we look forward to your next return to Surrey! Best, Beth
5/5
TrustpilotWonderful estate agent
We had a viewing with Summer, she was absolutely lovely and very very helpful! She gave us all the information we needed to put an offer forward and was very quick to respond when we had technical issues. Couldn’t have had a better experience!
Thank you for your kind words, I am so glad you have found the perfect property I hope you love your new home, Please do reach out if there is anything I can do to help you in the future. Thank you Summer
5/5
TrustpilotWe bought our house in Bristol.
We bought our house in Bristol through the Clifton branch of Knight Frank. We found them professional and extremely helpful. They were particularly diligent at keeping us informed and up to date on progress across the chain. They did not over promise and offered honest and realistic time scales.
Thank you so much for the kind review George, you have been brilliant to work with also. All of the team here at Knight Frank wish you well in the move and we look forward to seeing you in Clifton in the near future.
1/5
TrustpilotAwful
Awful . Arranged valuation and to discuss selling , when they didn’t turn up and I called to enquire what had happened and to rebook , a very rude lady told me she didn’t know what had happened , I couldn’t rebook and hung up on me !
Dear Stefanie,We are so sorry about the miscommunication with regard to your appointment, which from our side was unconfirmed at the time. Please be assured that we are very focussed on our customers’ experience with us and we are always striving to improve. If you feel that you would like to discuss further details then please do make contact with me directly on 01892 515035.Kind RegardsRoss
5/5
TrustpilotExcellent service
Dear Stefanie I am so grateful to you for making my move so seamless. The whole experience from searching to viewing to moving in could not have been so easy without your support at each part of the process.I can’t thank you enough.Gilly
Dear Gilly, Thank you for your kind words. It was a pleasure to be able to help you with your new home and I hope your move went well. If you need any help from me in the future, please do not hesitate to get in touch. Kind Regards,Stefanie
5/5
TrustpilotNew Tenant
I have a new tenant moving in to a rental flat that I own in Pimlico today. James from KF has been extremely helpful and efficient in delivering all the bits and bobs needed to get this done. Big thank you from me.
Thank you for the kind review, Will.Please do let me know if I can help with anything else in the future.Very best,James
5/5
TrustpilotLouna is a great agent
As a first time renter, it’s been great working with Louna.She gives a lot of answers for my rookie mistakes.Thank you, Louna! It’s been great working with you!
Dear Peniel,The pleasure was all mine, thank you for your kind words.Best wishes,Louna
5/5
TrustpilotThanks James Szalay !
James Szalay rented my apartment on the spot! The communication and the actions he takes is always the right way forward! I trust his way of working and i know he provides me with the best market price rentThanks alot!
Dear Sultan,Thank you for your kind review.It has been a pleasure helping you with your apartment.I look forward to continuing to work with you in the future.Very best,James
5/5
TrustpilotLizzie Normandale gave us outstanding…
Lizzie Normandale gave us outstanding service
Thank you for your kind words. We know you will be very happy in your beautiful new home! Best wishes Lizzie
1/5
TrustpilotKF have neither landlord's interest nor…
KF have neither landlord's interest nor tenants interest in their objectives.I would avoid them at all cost in future. You may have different experience, so I won't recommend for you.
We understand your frustration and appreciate you taking the time to share your experience. We strive to provide the best possible service for both landlords and tenants, and we're disappointed to hear that your experience didn't meet your expectations. We have been unable to find your contact details and ask that you please reach out to complaints@knightfrank.com. Thank you.
5/5
TrustpilotZara did an incredible job of helping…
Zara did an incredible job of helping us to purchase our home in a simple and timely manner making every step of the journey as easy as we could have wished for. She went above and beyond to make it happen for us and it was greatly appreciated!
Thank you ever so much Nick, it has been an absolute pleasure helping you both find a property, and I am delighted it all worked out for you in the end. Wishing you many happy years in your new home.
5/5
TrustpilotGreat service from Ehteshaam
I've been using Knight Frank for 3 years and their service is impeccable. Recently I reached out to Ehteshaam Ahmed for help with my property, he was extremely helpful and went out of his way to help.
Thank you for your thoughtful review! I am very glad I could be of assistance. As mentioned before, please do not hesitate to reach out if you need any further help.Kind regards,Ehteshaam
5/5
TrustpilotKnight Frank - Excellent Managing Agents
Knight Frank is a very professional Managing Agent. I rented a property in Chelsea from them for 3 years and the Property Portfolio Manager, Lee Murad, was at all times both attentive and responsive.He was a pleasure to deal with.
Dear Brian, Thank you so much for the recognition. It was a pleasure being your property manager over the last few years. I wish you all the best in you new home. Kind regards, Lee
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