Knight Frank Weybridge Sales reviews in Elmbridge

★★★★★ 5/5

Trustpilot

Flat search

I truly appreciated my experience with James Szalay. He has provided clear guidance, taken the time to address my queries and proactively updated me throughout the process. Highly recommend him to anyone in search of their next home!

Othmane · 11 March 2026

★★★★★ 5/5

Trustpilot

Five stars to a very effective team

Extremely well structured team with continuous and super prompt service. Well coordinated between specialisations and delivering results in every query. Very impressive. My main contact Shantel Sikanartey has always exceeded my expectations with what i consider premium customer service.

Michael · 16 October 2026

★★★★★ 5/5

Trustpilot

Kev was a great agent

Kev was a great agent. Even though we didn't end up going with their properties he was timely, honest and not pushy. Very responsive and clear about what each property offered in benefits and drawbacks.

Kane · 1 November 2024

★★★★★ 5/5

Trustpilot

Letting of property

I had an excellent experience with Knight Frank. I dealt with Vinnie Selvakumar - he was professional, understood my requirements, and was able to obtain a great outcome for the let of my apartment. I would thoroughly recommend him.

Reza · 29 August 2024

★★★★★ 5/5

Trustpilot

Big thanks to the Wimbledon Village Lettings Team

A very big thank you to Laura and the lettings team in the Knight Frank Wimbledon Village office regarding the recent re-letting of our property. Always super professional and very pro-active. Great attention to detail and always on hand to provide valuable assistance with all regulatory requirements for landlords.

Susan · 21 February 2024

★★★★★ 5/5

Trustpilot

Ann-Marie was professional and responsive

I've been using Knight Frank's letting and property management services for more than 5 years. Overall, their services are professional and hassle free. Thanks to our proper manager Ann-Marie A. She was responsive, kept us informed timely with any issues, and able to address the issues to our satisfaction swiftly.

C · 21 November 2025

★★★★★ 5/5

Trustpilot

Efficient Rental Process

A great experience with the rental process all thanks to Zuzanna who showed us all we asked to see (and many more apartments to get a feel for the building). Many thanks. Quick / efficient process.

A · 9 October 2024

★★★★★ 5/5

Trustpilot

Regvita has been most helpful and…

Regvita has been most helpful and patient when i encounter problems with a difficult tenant. Her responses to all my queries have always been professional and prompt.

Ann · 13 February 2025

★★★★★ 5/5

Trustpilot

I am very pleased with the service of Mr Edwin Chan

I am very pleased with the service provided by Mr Edwin Chan , Knight Frank Tax Consultant . Edwin is very efficient in handling my rental tax submission for the last few years and he is always ready to assist whenever I raise any queries . I was truly impressed when he took the efforts to e mail and call me on some tax issues when he was on sick leave !! His professionalism truly reflects on Knight Frank’s global brand name . Thank you Edwin for all your help :)) Adeline

Adeline · 4 March 2020

★★★★★ 5/5

Trustpilot

Great service!

Knight frank have helped me a lot when it comes to property management and checking whether everything is running smoothly. There was no problem with the apartment I am staying at. And when I reach out for any issues, they received and reply the email immediately.

Lysa · 10 April 2024

★★★★★ 1/5

Trustpilot

Irresponsible organizations attempting to shift responsibility and defraud tenants in pest disputes

First of all, I would like to express my balanced view. Rachel, as my property management contact, has effectively helped me resolve many issues. Our dispute exists solely regarding this particular matter, and my rating reflects only this specific issue.This incident occurred within six months after I renewed my lease. Before this, everything with the property had been fine. However, after returning from my summer vacation, I discovered that the carpet in my home was infested with moths, a problem that had never occurred during my tenancy. Before leaving, I ensured all windows and doors were securely closed, and no one, apart from the inspection personnel from your agency, had entered the property. It is clear that the issue stemmed from the carpet itself or someone else, not from me. Even the report your agency issued (which I still haven’t been allowed to see) did not mention any prior issues with the carpet.Upon discovering the problem, I immediately cleaned the entire property, sealed the carpet, and attempted to contact your agency for assistance, whether to remove the carpet or address the issue in some other way. Initially, Rachel assisted me by contacting the landlord and arranging pest control. I repeatedly emphasized that I should not be charged for this issue and that the landlord should bear the costs, as the problem was clearly not my fault. Rachel assured me that I wouldn’t need to pay. However, after the first pest control appointment, Rachel began demanding a fee of £330 from me, claiming that I was responsible for the issue. This is pure deception and extortion.Since then, I have provided various pieces of evidence and attempted to communicate, but your agency either avoids addressing my questions directly or does not respond at all. Later, Rachel's supervisor, Angelah, contacted me, but instead of resolving the issue, she questioned the evidence I provided and diverted the discussion to irrelevant matters, such as whether I had informed them of my extended absence. Even after I provided the requested information, she attempted to find faults to refute my claims. This is highly unusual and feels like outright fraud.Meanwhile, I have not received any updates from the pest control company regarding a second treatment appointment. The only information I received was through your agency, which claimed they would contact me, but no one ever did. To make matters worse, Rachel insisted that I reopen the infested carpet in the apartment, which is entirely unreasonable. Doing so would only allow the moths to spread throughout my home and belongings. Any cleaning or treatment of the carpet should be conducted outside the apartment, not within such a small living space.One day, Rachel suddenly closed the case without explanation, which left me very confused. However, I am now prepared to protect my rights through the deposit platform after my tenancy ends. I am sharing my experience here in hopes that other tenants or landlords can carefully evaluate this agency. As I mentioned in my previous review, your leasing team is excellent, but it seems the property management team does not meet the same standard. I also hope to receive fair and impartial assistance from your company in resolving this matter.

Frederic · 2 December 2024

★★★★★ 5/5

Trustpilot

The whole team were very professional…

The whole team were very professional and made the process as straightforward as possible. The communication with Rupert and his team were first class. Thanks for all your help.

Thomas · 13 January 2025

★★★★★ 5/5

Trustpilot

Charlotte has been amazing and has…

Charlotte has been amazing and has helped us with our renewals with ease. She was very prompt with her emails and negotiated really well on our behalf. It was a relatively easy and quick process - all thanks to Charlotte!

Neha · 25 July 2024

★★★★★ 5/5

Trustpilot

Timely and Thoughtful Service

We worked with Charlotte Mackintosh over the 2 years of our tenancy and she was very responsive and nice to work with. Our flat had a number of issues and she was able to help us navigate them in a timely manner.

Not · 18 June 2024

★★★★★ 5/5

Trustpilot

I highly recommend Chanel

I highly recommend Chanel Rodriguez-Moore, head of lettings St. John‘s Wood. Chanel is amazing. Highly professional, always approachable and very supportive. Simply the best!Dr Nicole Horn

Nicole · 19 February 2025

★★★★★ 5/5

Trustpilot

Walid is a an asset on a rental journey

I would like to start by saying I would a 100% recommend Walid. He goes above and beyond his scope of a letting agent. Walid ensures that the moving process is smooth and ensures that the delivered property meets the standards that he has set….which are high.

Susie · 13 March 2024

★★★★★ 5/5

Trustpilot

Brigette from renewals

Mr. Brigette Bulan is very sincere and enthusiastic. He is the most reliable partner who always prepares the best solution for his clients and achieves it successfully. I would like to thank him for all his excellent support and recommend him to everyone.

Amy · 29 May 2024

★★★★★ 5/5

Trustpilot

Writing regarding Allan McSween who was…

Writing regarding Allan McSween who was an absolute professional in every regard. He dealt with a deposit dispute promptly and efficiently, with the utmost courteousness and was more than willing to help- as well as displaying experience and fairness. A real pleasure to work with him. Thanks Allan.

Donna · 16 February 2024

★★★★★ 5/5

Trustpilot

Outstanding performance from Knight Frank

This is my third or fourth time reviewing Knight Frank and every time I repeat that the exceptional work of the team has made the rental of my property hassle free . I would like to thank Regvita Burdiniene for her outstanding management of our property .

Maryam · 7 March 2024

★★★★★ 5/5

Google

Tom was very helpful every time we needed him. Always checked to see how the process was going with the solicitor and chased the solicitor to keep the process going as smooth as possible.

Charlie · 24 October 2024

★★★★★ 5/5

Trustpilot

Dear Nadine and Lizzie,

Dear Nadine and Lizzie,I got the welcome hamper!Your service is very thoughtful. The details are in place! Today is the happiest day since I checked in! Thank you very much for your help! Best wishes,Amber

Amber · 7 October 2024

★★★★★ 5/5

Trustpilot

So happy with Sophie

I had a very smooth and satisfied experience with all processes that Sophie has delivered. She is very positive and patient when I met an unexpected situation and found the solution through her profession. She is good at liaising with landlord and other managing companies, instructing me through stages, checking property and fitting in my move in date. She is also very communicative and detailed, I really appreciate her work to make my renting experience a happy one.

Dianting · 20 December 2024

★★★★★ 5/5

Trustpilot

Inés Santos was a wonderful agent who…

Inés Santos was a wonderful agent who helped us find a lovely flat. Unlike many other agents she was great, not pushy at all, very supportive and informative. I’m very impressed with the professionalism and quality of service at Knight Frank, it’s at another level!

Steph · 12 April 2024

★★★★★ 5/5

Trustpilot

I had a fantastic experience renting a…

I had a fantastic experience renting a new apartment with Louna. They were professional, responsive, and truly dedicated to finding the perfect place for me.Louna understood my needs and preferences, showing me several options until we found the ideal apartment. Their knowledge and attention to detail made the process smooth and stress-free.I highly recommend Louna to anyone looking for a new home. Thank you for helping me find my perfect apartment!

Caden · 30 July 2024