Trusted Agent profile · Elmbridge
★★★★★
1,529 reviews across 2 platforms
20 High Street, Weybridge, KT13 8AB, Elmbridge, KT13 8AB
Part of Knight Frank, see every office.
Knight Frank's office in Elmbridge, at 20 High Street, is rated 4.9 out of 5 across 1,529 reviews on two platforms, including 56 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Knight Frank Weybridge Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Elmbridge.
Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
5/5
GoogleJamie Vass was an absolute pleasure to work with whilst renting out my property. Having a few different estate agents value my rental property, Jamie was the only one who made me feel confident within his approach and his track record certainly backs that up! Jamie made the experience smooth & stress free. I would have no hesitation in recommending himself and Knightfrank to friends and family - Thank you Jamie!
5/5
TrustpilotJamie Vass
Jamie Vass and the KF team supporting him were excellent. Jamie was extremely efficient ; excellent re his communication ; very thorough; quick and responsive ; all executed with a warm and charming style. A credit to KF. And an excellent rental outcome. Gavin
Thank you Gavin. It was a pleasure assisting you and I do hope everything is going well. Thank you again. Jamie
5/5
TrustpilotExcellent service from Knight Frank
We have had an excellent experience with Knight Frank that we are using as our agent for renting out our appartment. In particular Louna has been very proactive and helpful and I would strongly recommend her services.
Dear Julien and Mervy, Thank you for your kind words. It was a pleasure helping you on this occasion. Best wishes,Louna
5/5
TrustpilotKavita and Katie are great.
Thank you so much for your lovely review! Kavita and I really appreciate your kind words and are so pleased we could help. Kind regards, Katie
5/5
TrustpilotA High Quality Mgmt Services from…
A High Quality Mgmt Services from Phillip DunnI have had the pleasure of Philip's great assistance for over ten years as my Property Manager. His efficiency and effectiveness in managing my apartment have been exceptional. Phillip consistently ensures high-quality management services, making it easy for me to enjoy my experience with Knight Frank. His dedication and professionalism have been invaluable, and I am grateful for everything he has done. Thank you, Phillip!
Thank you Veron for your kind words. Its been a pleasure assisting you. Phillip
5/5
TrustpilotExtremely professional and helpful…
Extremely professional and helpful throughout. Catrin Baker has been particularly impressive in the speed and supportiveness of her responses. It makes us as tenants feel very looked after and that we will be safe and happy in our new flat
Dear JonathanIt has been a pleasure to help you with your move. I am here to help should you need anything further.Kind regardsCatrin
5/5
TrustpilotAlways there for us
Throughout the long drawn out sale of our property, Francesca Leighton-Scott and her team provided exemplary service. Professional, friendly, approachable. In particular dealing co-operatively with another agent, following up leads and dealing with the need to conclude urgently for personal reasons. Highly recommended.
Thank you for your kind words Marian. It has been a journey, and I am so pleased that the patience and persistence paid off. It was a pleasure working with you both. Kindest regards, Francesca.
5/5
TrustpilotProfessional, friendly and helpful
From my initial contact with Lexi, subsequent viewings with James, and diligent follow-up from Lexi I found them to be professional, friendly and helpful throughout.Lexi is truly an asset to the Knight Frank team.
Thank you so much for your kind words. It was an absolute pleasure to help you and we hope to work together again in the future! If we can ever be of assistance, please do let us know.Best wishes,Lexi and James
5/5
TrustpilotVery positive experience!
Ines was excellent from start to finish - super proactive and communicative. A country mile ahead of other chaotic estate agent dealings I’ve had in the past over the years!
Thank you Ed for your feedback, So pleased I was able to assist with your search!All the best, Ines
5/5
GoogleThank you to Natalie and the team at Knight Frank with our recent purchase on Weybridge. Their professionalism and proactive attitude were incredibly valuable during our purchase, a complex chain under time pressure. Thank you!
Thank you so much, Matthew, for taking the time to post such a lovely review. We hope you’ll be very happy in your new home!
2/5
TrustpilotThe move in experience was terribly disappointing
The move in experience was not very good. First of all, you promised you will check all the appliances and make sure they are in working condition however, at least 3 broken parts was found by us and when we ask for repairing, we have to wait for 2 weeks. Second, the heating was not working at all, we followed the instructions and no heat is generated. The QR code you send us telling us how to use it is already not working I asked for a new one but no reply. Same as the security camera, no instructions given telling us how to use it. The hot water runs out easily and when we are showering it often turn cold. We ask for check, still needs a long time to do it. Finally your agent is not replying at all. I send messages and he only reads but doesn’t reply at all. I don’t know why this is happening. Sometimes when I have an issue no one is there to help. I know the place where I could get a key just 2 hour before I was arriving at my flat. This was a serious mistake taken by you, I asked you many days earlier about the keys but everyone was not sure. This makes me very angry. Hope you could have done better later.
We are really sorry to hear aboutyour experience with the team. We are afraid we have been unable to locate your details. Please do reach out to complaints@knightfrank.com. Thank you and please accept our apologies again.
5/5
TrustpilotBrigette from Renewals did a superb…
Brigette from Renewals did a superb job. Brigette was very nicely completed this rent renewal in no time. I can not thank her enough.
Dear Mr YilmazThank you for your kind words. Look forward to working with you again in the future. Kind regardsBrigette
5/5
TrustpilotGreat Experience
James Szalay was very polite and professional and we had a pleasant experience and got the apartment we wanted. There's been a bit of back and forth with tenant verification platform, but other than that everything was great!
Thank you for the kind review, Alex.I hope that you are enjoying your new home.Please do let me know if I can help with anything else in the future.Very best,James
5/5
TrustpilotTop guys always willing to help
Top guys always willing to help. Efficient and proactive.
Thank you ever so much for your kind words. It is pleasure assisting you! Knight Frank Kings Cross
5/5
TrustpilotGreat services
We have Brigette as our contact person from KnightFrank. Brigette is always very helpful and replies quickly whenever we have any queries. Thank you.
Dear BingThank you for your kind words. It was my pleasure assisting you with the lease renewal. Kind regardsBrigette
5/5
Trustpilotmove-out
Alfie Rippon has been incredibly responsible and polite throughout the entire process of my move-out. He was extremely helpful and made everything so much easier. I really appreciate his professionalism and support!
Dear Bingyuan,Thank you for the review and kind words. I’m glad I was able to assist with this process.All the best,Alfie
5/5
TrustpilotEhteshaam has been a great help he…
Ehteshaam has been a great help he always gets back to me by return. I contact him regularly and he always has the correct information back to me same day.
Thank you very much for your glowing review Denise! It is always a pleasure assisting you and your team. Please continue to contact me for any assistance you require and I will be more than happy to assist you.Kind regards,Ehteshaam
5/5
TrustpilotDaisy is very attentive
Daisy is very attentive, mature and realistic. She made the whole process very easy, keptme informed and I always felt that she was looking after my interests. I really enjoyed working with her and she is a star.
Thank you so much John for your lovely review. It is always a pleasure working with you and looking forward to continuing to work with you in the future.
5/5
TrustpilotBeth was amazing
Beth Tighe has been one of my favourite agents as I looked for a new home. She took time to understand our needs, was patient and even put up with my abruptness and over excitement!
Thanks for your kind review Has. It was delightful working with you, and no doubt we will cross paths in the future! Best, Beth
5/5
TrustpilotKnight Frank are an excellent company…
Knight Frank are an excellent company and are very professional in all they do. Our representative from Knight Frank was Chanell Quire who is truly amazing. She was always responsive, chased up both myself as the Seller and was always speaking to the buyers to make sure that everything that needed attention was being done. She chased up the lawyers as well when necessary. I recommend her highly as well as Knight Frank. I would always use them in the future. Top class professional service.
Dear Stan,Thank you so much for your feedback. I’m glad we got you the result you wanted. It’s been a pleasure representing you in the sale of your home.Wishing you the very best, and please let us know if we can be of further assistance in the future.Kind regardsChanell & the Knight Frank Hampstead & Belsize Park team
5/5
TrustpilotGreat Experience with Knight Frank
Charles Olver at Knight Frank Chelsea is a great agent to have worked with. Always professional, nice and oriented towards a great buying/selling experience, I highly recommend working with Charles if you are looking for a property in the Chelsea area. Thank you!
Thank you, Friedrich. It was a pleasure working with you. We look forward to working with you and the family again soon. Knight Frank Chelsea enjoyed working with you.
5/5
TrustpilotSuper Prime Rental Search
I recently had the pleasure of working with Jamie-Leigh and Amy and I cannot recommend them highly enough! From our very first call it was clear that they are expert in the super prime lettings property market. Their knowledge, professionalism, and dedication was truly exceptional.They went above and beyond to ensure that every property we viewed met my high standards. They were able to provide exclusive access to some of the most sought-after properties in the area. This level of service is truly unparalleled.Throughout the entire process, they were always available to answer my questions and provide valuable insights.If you are looking for super prime property lettings agents who are knowledgeable, professional, and truly cares about their clients, look no further than Jamie-Leigh and Amy.They are simply the best in the business!
Dear Katharine,Thanks so much for your kind review, it really means the world to us.It was a pleasure to assist you with your search and I look forward to working with you again in the future! All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties
5/5
TrustpilotBrigette from Renewals handled my lease extension efficiently and with good communication throughout.
The process was started early enough that there was no rush at the end, and when I needed some extra time to review things, it wasn’t a problem. Everything went smoothly overall.
5/5
TrustpilotI have had Knight Frank as my letting…
I have had Knight Frank as my letting agents for years and they have been excellent as has Henna Ellahi has been most helpful and efficient with my recent request -thank you! Hilary SH
Thank you Hilary for your really kind review. It was a pleasure assiting you and I am so pleased we got everything sorted. Thank you again. Henna
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Tell us what you need and we'll put you in touch. Knight Frank Weybridge Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Elmbridge.
