Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you Shannon
I am indebted to Shannon (a business support co-ordinator) for helping me navigate a particularly tricky end of tenancy deposit situation which, thanks to her calm kind professionalism, resulted in a satisfactory outcome. It was a pleasure dealing with her - many thanks Shannon!
V · 17 September 2024
Agent replied · 26 October 2024
Thank you so much for your kind words, Venetia. It was truly a pleasure to assist you, and I'm delighted that we were able to reach a positive outcome. If there's anything else you need in the future, please don't hesitate to get in touch!Thank you!Shannon
★★★★★ 5/5
TrustpilotJason Nwimo and colleagues
Just a line to thank Jason Nwimo and the staff of Knight Frank for their help in a matter concerning my property done in a swift and professional manner Yours sincerely Mr Holland
Pat · 20 February 2025
Agent replied · 22 February 2025
Hi Pat,I really appreciate you taking the time to leave such a kind review, it truly means a lot. It was my pleasure to assist you, and I’m glad we could complete the outstanding for youIf there’s anything else I can help with in the future, please don’t hesitate to reach out.Best regards,Jason
★★★★★ 5/5
TrustpilotVinnie from Renewals was a pleasure to…
Vinnie from Renewals was a pleasure to deal with in negotiating our recent contract renewal - both tenant and landlord reached an arrangement they are happy with and Vinnie made it possible, 5 stars!
Kit · 4 February 2025
Agent replied · 22 February 2025
Dear Kit,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
GoogleMatt, Tom, Natalie and Alexandra are a great team. Really professional, responsive and hard working throughout the sale of our property. A few points of difference to highlight about the team at KF are as follows. Firstly, we felt that they were honest from day one - they understood what we wanted and they worked from that position. We never felt pressured or pushed to do anything we weren't sure about which is definitely not the experience we've had with many other agents in recent years. Secondly, we really valued their reassuring presence; offering us sound and measured advice as we went through the purchase of our onward property - even when we changed the plan at the 11th hour! We have recommended the team to friends already and would happily do so again. Thank you.
Anna · 1 March 2025
Agent replied · 9 April 2025
Hi Anna, Thank you so much for your kind review, I wish you the best in your new home! Kind regards, Matt and the Weybridge team.
★★★★★ 5/5
TrustpilotProperty Management KF
I have just been assigned a new property manager , Henry Nwokejiobi, from Knight Frank, to look after my property which is currently tenanted. Henry is very responsive from the start to all my requests on servicing the apart.ent and so far, am pleased with his service. Pls keep up the good work Henry.
Fenny · 8 March 2024
Agent replied · 24 November 2024
Thank you very much Fenny, for your review. I am highly appreciative of the review I received from Fenny. I will keep working to deliver satisfactory and proficient care to my clients. Henry
★★★★★ 5/5
TrustpilotJames and Oriel were incredibly helpful…
James and Oriel were incredibly helpful and, unlike most other agents we have dealt with, did not push us to make ever higher offers to secure the property. They were a delight to deal with and we will certainly be using them in future when it comes to letting our own property.
Chris · 17 April 2024
Agent replied · 24 November 2024
Thank you for the kind review, Chris.Please do let us know if we can help with anything else at all.Best wishes,James & Oriel
★★★★★ 4/5
TrustpilotMy agent Chloe Andrew’s made what could…
My agent Chloe Andrew’s made what could have been a negative and tedious experience into a very positive one as she was a great buffer between me and what I would have considered over compliance !
Oisin · 7 May 2026
Agent replied · 22 May 2026
Thank you Oisin for your kind words. I am so thrilled we managed to get everything sorted.
Thank you again.
Chloe
★★★★★ 5/5
TrustpilotBig thanks to Laura and Harriet
Big thanks to Laura and Harriet for all their help in recently finding us new tenants for our rental property. As always, they handled the whole process very professionally, keeping us fully updated on all matters throughout. Thanks again!
Susan · 22 November 2024
Agent replied · 26 October 2024
Hi Susan, Thanks so much for the kind words! It was a pleasure working with you as always. Wishing you all the best with the tenancy and look forward to working together again in the future. Kind regards, Harriet and Laura
★★★★★ 5/5
TrustpilotGreat service
Katie S has been superb throughout our rental property search. Friendly, prompt and extremely clear when communicating what could otherwise be quite complicated! Thanks Katie and thanks Knight Frank for being so efficient and making this a smooth process so far.
Jodie · 22 October 2024
Agent replied · 26 October 2024
Dear Jodie,Thank you so much for such lovely feedback, it has been such a pleasure working with you and Jemma!Best wishes,Katie
★★★★★ 5/5
TrustpilotCovent Garden Review
We have been in this apartment since November 2021. Lee Murad has been our managing agent for all this time. He has been first class in every measure. He has been polite and courteous, he has kept us informed of all issues impacting the tenancy and he has been respectful of our privacy.
John · 26 March 2024
Agent replied · 24 November 2024
Thank you John for your review. It is a pleasure working with you, and I look forward to the years to come. Lee
★★★★★ 5/5
TrustpilotJamie-Leigh and the Knightfrank team
I have been dealing with Jamie-Leigh and her team from knightfrank for a number of years now and I can truly say she has been brilliant throughout the process of renting our property I would highly recommend dealing with Jamie-Leigh and the Knightfrank team.
Eamonn · 4 September 2024
Agent replied · 26 October 2024
Dear Eamonn,Thanks for your kind review and for remaining such a loyal client.It has been a pleasure to help you with the last four tenancies and we look forward to helping you again in the future.All the best,Jamie-Leigh
★★★★★ 5/5
TrustpilotEllie Fieldwick is a star!
I cannot rate Ellie Fieldwick highly enough - her attention to detail, professionalism, enthusiasm & passion shone throughout the sales process. She genuinely cares & we would not hesitate to recommend her or work with her again in the future. Thanks Ellie & Knight Frank!
Susanna · 13 August 2024
Agent replied · 26 October 2024
Thank you for trusting us with the sale of your beautiful home. It’s been a pleasure to work with you, and we really appreciate your kind comments.All the best, Ellie & the Knight Frank Oxford team
★★★★★ 5/5
TrustpilotThe Best Agent I’ve Used !
I recently sold and bought a new property through Knight Frank on England’s Lane & they were superb from start to finish. I first met Chanell who I really liked for her genuine non pushy approach and efficacy too and then Dylan who was bright , friendly and very genuine too. They made my experience of buying selling very pleasant and were always quick to respond to messages or emails and recommended me a very efficient Solicitor. I’d highly recommend Knight Frank to anyone!
Joanne · 21 February 2025
Agent replied · 22 February 2025
Dear Jo,Thank you for your kind words! It’s been a pleasure in helping you sell your home and finding you the new one. If we can be of any future assistance, would love to be able to help again!Kind regards,Chanell & the Knight Frank Belsize Park team
★★★★★ 5/5
TrustpilotAwesome and Wonderful Experience
Awesome and Wonderful ExperiencePost moving into the property as well. The experience has been truly amazing. My property manager Anik Ruparelia has been extremely helpful. Has been very patient with my questions and always has provided me the required details. Thank you so much for all your help:) Regards,Sri Bharat
SRI · 13 May 2024
Agent replied · 26 October 2024
Thank you for the kind review Sri Bharat! We will continue to assist you as best as we can.Best wishes,Anik
★★★★★ 5/5
TrustpilotOutstanding Support
I just wanted to take a moment to express my sincere gratitude to Aisha Ahmed for her exceptional support in helping me recover my long-overdue tenancy deposit. I had almost lost hope especially since the previous property manager handling the case was no longer with the company.The professionalism, dedication, and persistence made all the difference. I truly appreciate the effort she put into resolving this matter, ensuring clear communication, and following up until the issue was finally settled. It is rare to find someone as committed and efficient as her, and I am incredibly grateful for her help.Thank you once again for going above and beyond-I will not hesitate to recommend her services to others!
Maribel · 21 February 2025
Agent replied · 22 February 2025
Thank you so much for your thoughtful and kind words! It truly means a lot to me to know that I was able to help you recover your tenancy deposit. I understand how frustrating these situations can be, and I’m so glad we were able to get everything sorted for you.If you ever need anything in the future, please don’t hesitate to reach out I’d be more than happy to help.Wishing you all the best, and thank you again for your recommendation!Best wishesAisha
★★★★★ 5/5
TrustpilotI had the pleasure of using Knight…
I had the pleasure of using Knight Frank especially Sarah Rynne and Sam from the Wapping office twice, who were super professional, responsive, and supportive. Their communication was always clear and made the entire leasing sign up and setup seamless. Highly recommend. Thank you, Sarah and Sam, much appreciate all the support.
Amir · 3 April 2024
Agent replied · 24 November 2024
Hi Amir,Thank you so much for your kind review. We both really enjoyed working with you again and we wish you all the best in your new home!Sarah & Sam
★★★★★ 5/5
TrustpilotKnightFrank Experience
James was a pleasure to deal with from start to finish. He was very accommodating when organising viewings, went out of his way to answer any question we had at every stage of the process and provided useful advice alongside this. A very professional and personable experience!
Leah · 2 July 2024
Agent replied · 26 October 2024
Thank you so much for the kind review, Leah.It was a very smooth process, so thank you for your cooperation.Please do let me know if I can help with anything else in the future.Best wishes,James
★★★★★ 5/5
TrustpilotMove in arrangements
Move in process was smooth, Kyrsten - my dedicated manager was very kind and helpful throughout the process.
Mahesh · 4 September 2026
Agent replied · 23 September 2026
Hello Mahesh,
Thank you for your kind words, we hope you enjoy your new home. If you need anything further let me know.
Kind regards,
Kyrsten
★★★★★ 5/5
TrustpilotExcellent experience overall
Excellent experience overall - fantastic availability, communication, support and attention to detail throughout the whole process!
Adrian · 17 September 2026
Agent replied · 23 September 2026
Thank you so much for your incredibly kind words. It was an absolute pleasure helping you with the sale, and thank you for your patience and perseverance. I’m delighted that I could make the process feel a little less stressful along the way.
William and the Knight Frank Oxford team
★★★★★ 4/5
TrustpilotThe office quickly responds to & fixes…
The office quickly responds to & fixes issues with communication between ourselves & Knight Frank. Much appreciated. Daniel Lloyd is our new Property Manager & we’re very happy with how any problems at our property are now being sorted out immediately. Daniel has been very helpful & again very much appreciated.
Jayne · 16 April 2024
Agent replied · 24 November 2024
Hi Jayne thank you for your review its very much appreciated. It’s a pleasure working with you providing the support and assistance for you and the tenant.Kindest regardsDaniel
★★★★★ 5/5
TrustpilotExcellent rental experience
My experience with Knight Frank was excellent. The rental process was smooth and efficient. Mark Batty was responsive and helpful whenever I had questions, ensuring a seamless experience. Additionally, Shannon Adjei facilitated the deposit return quickly and without any issues. Overall, I highly recommend Knight Frank for their professionalism and excellent service.
Alex · 27 March 2024
Agent replied · 26 October 2024
Thank you Alex, for your really kind words. I am so glad we were able to help swiftly. We hope to be able to help you soon. Shannon and Mark
★★★★★ 5/5
TrustpilotBrigette from renewals is excellent
I have dealt exclusively with Brigette from renewals and Brigette has been very professional. Brigette has kept me informed , ensured I have a good renewal contract and she has handled issues quickly and clearly. I am more than happy with the service provided
Michael · 20 August 2024
Agent replied · 26 October 2024
Dear MichaelThank you for your kind words and it was a pleasure assisting with the renewal. I am pleased we agreed it swiftly. Kind regardsBrigette
★★★★★ 5/5
TrustpilotExcellent Property Letting Service
I would definitely recommended Knight Frank for the excellent letting service - Special thanks to Property Manager Kristian Lee for his amazing support and service during my first 12 months as a tenant.
Simon · 29 January 2025
Agent replied · 22 February 2025
Thank you Simon for your kind words. It has been a pleasure assisting you! Kristian
★★★★★ 5/5
TrustpilotExcellent Agent, Perfect Staff
I've rented my property for 3 years under Knight Frank. Their staff are really nice and kind, especially Jocelyn Zhang. She helped me a lot with all sorts of issues I met when I moved into this apartment. Perfect agent!
William · 18 October 2024
Agent replied · 26 October 2024
Hi William, Thank you so much for your kind words! I appreciate your feedback and will continue to provide the same level of service as always!Jocelyn
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
