Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotNadine and Lizzie great service
Nadine, Lizzie and the team have been so helpful and easy to deal with. Having moved from Australia to England with our family for three months, there were many moving parts with the greatest challenge finding the right accommodation for our family. We felt comfortable during the entire process. Thanks so much Nadine and Lizzie
Rollo · 21 April 2024
Agent replied · 24 November 2024
Thank you, Rollo, for your incredibly kind reviews. Relocating is never easy, but we are glad we could assist you and your family with some of the process. Enjoy your home. Nadine and Lizzie
★★★★★ 5/5
TrustpilotWalid was genuinely helpful for me…
Walid was genuinely helpful for me being able to secure my desired flat. He went the extra mile to make sure everything is done properly from placing an offer to moving in, and communicated with care to all parties involved. I would be very happy to work with him again in the future.
Gabor · 28 May 2024
Agent replied · 26 October 2024
Dear Gabor,Thank you for your kind words. I am pleased that you have enjoyed a smooth process and hope to provide the same level of service once more.Best,Walid
★★★★★ 5/5
TrustpilotBeth Tighe has been amazing support…
Beth Tighe has been amazing support since we moved to the Uk supporting on finding the best property for us for rental and keeping us in informed proactively whenever a new rental that would match our requirements comes to the market.Her communication has brought confidence in the process.
Fatma · 22 August 2024
Agent replied · 26 October 2024
Thank you for your kind words Fatma. It was a pleasure working with you, best of luck in your new home. Best, Beth
★★★★★ 5/5
TrustpilotSuper landlord experience
Always super responsive in engaging with building management. Chervon is our Property Manager and always responds same day. Most recently she arranged maintenance on site same day for a minor issue and resolution by the following weekend. She always checks up to make sure everything is ok so makes you feel well looked after.
Consumer · 2 May 2024
Agent replied · 26 October 2024
Thank you for your kind words. It is a pleasure to help you and also give a personalised service. Warm regards,Chervon
★★★★★ 5/5
TrustpilotAnonymous Client
During my time of finding a property with Knight Frank, Ms Louna Del Barrio has been assisting me in looking for the perfect home. Her professional and enthusiatic style has left me with very deep impression. It is a really nice experience.
ME · 20 November 2024
Agent replied · 24 November 2024
Dear Hanxi,I am pleased to hear that you had a nice experience. Thank you for your kind words. I wish you the very best and always remain available to help.Kind regards,Louna
★★★★★ 5/5
TrustpilotOlivia and Wimbledon team… Amazing!
Best renting experience ever!Every single step during the process was perfect! Quick reply, clear information, ongoing support during the process. More important, people are kind and easygoing. Olivia was specially amazing for making me feel at home and create a connection with my new landlord. Thanks!
Consumer · 18 September 2024
Agent replied · 26 October 2024
Thank you so much for your kind words, it was a pleasure assisting you throughout the rental process. We strive to make every step smooth and stress-free, so it's great to hear that you had such a positive experience.We're always here to support you, so don't hesitate to reach out if you need anything in the future.Best wishes in your new home!Olivia and Team
★★★★★ 5/5
TrustpilotSmooth and speedy process with Summer W
Summer W has been a dream to deal with in securing our new flat. She pushed our offer through super quick and we are ecstatic with how quickly we managed to secure the new flat. Thanks Summer!
W · 25 January 2025
Agent replied · 22 February 2025
Thank you so much for your kind words! It was an absolute pleasure helping you secure your new flat. I'm thrilled to hear you're happy with how everything worked out, and I'm so glad I could make the process smooth and quick for you.Wishing you all the best in your new home!Warm regards,Summer
★★★★★ 5/5
TrustpilotViewings with Malak
My partner and I have been on viewings with Malak from the St John’s Wood lettings office.Malak was helpful, kind and professional during the entire process and has taught us so much about the market
Nourhan · 20 February 2025
Agent replied · 22 February 2025
Hi NourhanThank you so much for your review.It has been an absolute pleasure assisting you and your partner during your move.I hope to assist again in the future!Malak
★★★★★ 5/5
TrustpilotBeth Tighe is a joy to deal with
Beth Tighe is a joy to deal with. As a Corporate Relocation Manager she knows the expectations my assignees are looking for and always delivers to offer me expcectional properties. Beth is on time, knowledgeable and professional. Thank you Beth.
Gabriella · 11 December 2024
Agent replied · 22 February 2025
I am thrilled to hear about your positive experience. Its been a pleasure assisting you and please let me know if there is anything else I can assist with.Beth
★★★★★ 5/5
TrustpilotEfficient agent
Charlotte McLean was my liaising agent with Knight Frank. Very sharp lady and very reactive. I am impressed by her prompt replies to my email queries. I would like to deal with her again and keep her as my acting renewal agent throughout my tenancy. Thank you Charlotte.
Djey · 3 August 2024
Agent replied · 26 October 2024
Thank you for your kind words. Hope you enjoy continuing living in the property and please let me know if you require any further assistance. Kind regards Charlotte
★★★★★ 5/5
TrustpilotLong Time Satisfied Client.
KF Hampstead has looked after the letting of our property and the management thereafter for the past 26 year. The property went out on let last week in a deal negotiated by Mumzad Soobhany and his team. Whilst the property was vacant it was under the caring management of Michelle Henry, Senior Property Manager at KF.
GC · 6 March 2024
Agent replied · 24 November 2024
Thank you for the very kind words Mr Dobby.As always it was an absolute pleasure to have found you the new tenants.Mumzad and Michelle
★★★★★ 5/5
TrustpilotA good renewal
I have been with KF for a number of years now and recently, Debbie Pinkham of the Hampstead office has been very helpful in arranging a renewal with my tenants. She was responsive and speedy. Thank you very much, Debbie and the team!
Mark · 21 October 2024
Agent replied · 26 October 2024
Thank you so much for the review Mark, it was a pleasure to help you with the renewal. Debbie
★★★★★ 5/5
TrustpilotRachel Hancock there when action was needed
We were not actually the client of Knight Frank, but wanted to comment on the staff who were always available and extremely helpful in assisting us. Especially Rachel Hancock of the Clifton Branch in Bristol. Her persistence, knowledge and advice were major contributions in allowing a complicated chain of transactions to be completed. Thank you.
Susan · 20 March 2024
Agent replied · 24 November 2024
Thank you so much for taking the time to leave a review. I am pleased we were able to help you and the chain get the right result.
★★★★★ 5/5
TrustpilotKatie has been amazing!!
Katie has been amazing! So easy to contact and arrange a viewing, supported us with our offer and helped us secure our dream place! She’s super easy to reach and explained the process to us thoroughly. Couldn’t have asked for a better agent!
Megan · 17 October 2024
Agent replied · 26 October 2024
Dear Megan,Thank you so much for such lovely feedback, it has been such a pleasure working with you and the girls on this tenancy!All the best,Katie
★★★★★ 5/5
TrustpilotAmazing experience with Ines Santos
Amazing experience with Ines Santos! She was instrumental in helping me find an apartment in Notting Hill when I was living in NYC. Ines was super responsive and transparent, I'm so happy in my new home and am so grateful for her help!
Alicia · 16 October 2024
Agent replied · 26 October 2024
Hi Alicia,So happy to hear you are loving your home, it was so nice to meet you and your family!See you around Notting Hill,Best, Ines
★★★★★ 5/5
GoogleNatalie was absolutely fantastic in selling our house. Any problems that came up she was happy to get stuck in to resolve, this also included driving to Slough to deliver the signed contract to the solicitors! We got a great price for the house and the marketing / strategy was brilliant, I would thoroughly recommend. Thanks again Natalie and team. Chris F
Chris · 11 October 2023
Agent replied · 23 October 2024
Dear Chris, thank you for your review and kind recommendation. Best wishes, Knight Frank Weybridge
★★★★★ 5/5
TrustpilotI had a very smooth and efficient…
I had a very smooth and efficient renewal process the mails were less than usual and very informative which led to good deal for all parties, thanks to Bridget from renewalsFor such professional and productive transaction.Many thanks
Mohammad · 9 January 2025
Agent replied · 22 February 2025
Dear MohammadThank you for your kind words. I am pleased we agreed good terms for both parties for the renewal. Kind regardsBrigette
★★★★★ 5/5
TrustpilotGreat Experience
Omar was very helpful and understanding of all the points that needed to be considered for our search. We had an amazing experience with a very friendly and patient agent. I will work again with Knight Frank in the future if I need a new property and I would absolutely recommend KF and Omar to anyone!
Ren · 20 February 2024
Agent replied · 24 November 2024
Thank you for the review Ren, it was a pleasure to assist. Congratulations on your new property.Best wishes, Omar.
★★★★★ 5/5
TrustpilotWe had excellent experience with our agent Patricia Tumba
I would recommend Patricia Tumba as the best person to help you find your future home. We just did and I was impressed with her professionalism. Patricia made us feel that she cared about us and she managed to negotiate all our terms. She was helpful and supportive during the whole process, including non-working hours
Vesela · 11 March 2024
Agent replied · 24 November 2024
Thank you, Vesela. It was my pleasure to help you! Glad I was able to get your offer over the line so you can get the property you wanted.Patricia
★★★★★ 5/5
TrustpilotI wanted to thank Ehteshaam very much…
I wanted to thank Ehteshaam very much for all his help with my tricky tenancy. He was super helpful and always got back to me quickly whenever I asked for something. Ehteshaam is really professional and efficient, and I appreciate everything he did for me!
S.B · 9 September 2024
Agent replied · 26 October 2024
Thank you very much for your glowing review Sarra! It was a pleasure assisting you with your queries. As mentioned before, please do not hesitate to reach out for any of your accounting needs or other Knight Frank services.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotI am so inspired by Knight Frank when I…
I am so inspired by Knight Frank when I consider the relocation. All the house lists and informations have been recommended in so personalized manner and well matched with my needs. Especially, Agent Beth Tighe was Amazingly supportive, kind and thoughtful with timely recommendation.
Jason · 24 September 2024
Agent replied · 26 October 2024
Hi Jason, thank you for your kind review. It has been wonderful working with you and I’m sure we will continue to cross paths in the future! Best, Beth
★★★★★ 5/5
TrustpilotGreat experience
With a couple of weeks left for my house search, I reached out to Vinnie from Tower Bridge regarding a property I was interested in. From there, things were exceptionally smooth. He helped me arrange back to back viewings to the property, got done with the paperwork swiftly, and now I'm going to be moving in. Thanks Vinnie, for the great service, professionalism and speed!
Keshav · 13 July 2023
Agent replied · 26 October 2024
Dear Keshav,Thank you for your kind words.All the best in your new home.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotCharlotte and her team have been very…
Charlotte and her team have been very proactive and managed to get me a higher rental for my property, I would recommend her to any landlord who is trying to lease their property with knight frank.
Shekhar · 17 January 2025
Agent replied · 22 February 2025
Dear ShekharThank you so much for your kind words. I am please that all went smoothly with the renewal. If you require any further help please don’t hesitate to contact me. Kind regards Charlotte
★★★★★ 5/5
TrustpilotPurchase through Knight Frank Stratford
We recently purchased a property through Knight Frank in Stratford, the process was straightforward and we received excellent service from all the team. Giselle was our main point of contact as the sale progressor and she was very attentive, keeping us up to date & being readily available to speak to.
Richard · 20 May 2024
Agent replied · 26 October 2024
Thank you for your kind words Richard. We are delighted to have helped you with your purchase and hope you’ll be very happy in your new home. It was a pleasure to work with you.
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