Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience
KnightFrank were amazingly easy to work with and the sale of the house went through in 12 weeks . Highly recommended .
LINDA · 26 March 2024
Agent replied · 22 November 2024
Dear Linda, Thank you so much for your kind words, it was a pleasure working with you all and we wish you all the best for the future. Kind RegardsJason & the Knight Frank Henley team
★★★★★ 5/5
TrustpilotWe’re very satisfied with the services…
We’re very satisfied with the services provided by Anik Ruparelia at Knight Frank. She’s responsive and able to provide solutions promptly. CY Lee
CY · 6 March 2024
Agent replied · 22 November 2024
Thank you for your kind review, do let us know if you require any assistance going forward! Anik
★★★★★ 5/5
TrustpilotGreat experience
Great experience! Ollie Slot helped us to find exactly what we needed within our budget.
Iryna · 1 August 2024
Agent replied · 22 November 2024
Hello Iryna,Thank you so much for your kind review. It was a pleasure working with you to find a home for your family! I look forward to working with you in the future.Best wishes,Ollie
★★★★★ 5/5
TrustpilotGreat service
Have liaised with them for nearly 3 years, great service all throughout - responsive, helpful and efficient agents. Can only recommend!
Lim · 12 April 2024
Agent replied · 22 November 2024
Lim,Thank you for your kind words. We are pleased to have such a loyal customer. Thank you. Knight Frank
★★★★★ 5/5
TrustpilotBrigette from Renewals is quick and to the point
Renewed our tenancy recently, it was done within 2 days, with no hassle. Very professional and to the point.
Ivan · 16 May 2024
Agent replied · 22 November 2024
Dear IvanIt was my pleasure helping you and I'm happy we secured your renewal swiftly.Thank you for your feedback and I look forward to working with you again!Kind regardsBrigette
★★★★★ 5/5
TrustpilotProfessional Service
Professional Service - For the past 4 years they have found good professional tenants and been really good to work with. Would recommend.
Nicola · 21 February 2024
Agent replied · 22 November 2024
Thank you Nicola for your kind review. Knight Frank
★★★★★ 5/5
TrustpilotDan from Renewals
Neat experience with Dan: kind, professional and highly efficient.
J.C · 22 October 2024
Agent replied · 22 November 2024
Thank you so much for taking the time to write a review, I hope the remainder of your tenancy is great! Dan
★★★★★ 5/5
TrustpilotMy Japanese relationship manager was…
My Japanese relationship manager was very supportive and kind when I faced some issues after I moved.
岩下大輔 · 11 June 2024
Agent replied · 22 November 2024
Dear Mr Iwashita,Thank you very much for your kind review. We are always here to help if you need anything further.Kind regards,Japan Desk Team
★★★★★ 5/5
Trustpilotkind and patient service
Thank you for the kind and patient service!
Alisa · 4 November 2024
Agent replied · 22 November 2024
Hi Alisa,Thank you so much for your kind words, it was a pleasure to help you. If I can be of any further assistance then please don’t hesitate to get in touch; it would be a delight to work alongside you again!Best,Lexi
★★★★★ 4/5
TrustpilotEmma from Knight Frank did a great job…
Emma from Knight Frank did a great job of managing our flat in Poplar and dealing with challenging tenant issues.
David · 10 April 2024
Agent replied · 22 November 2024
Thank you for review David, I appreciate that the most recent tenancy was not the most smooth sailing but I wish your every success with the apartment in the future! Best wishes, Emma.
★★★★★ 5/5
TrustpilotWould like to comment Vinnie from…
Would like to comment Vinnie from Renewals for his efficiency and diligence. Made my renewal experience a very pleasant one indeed.
Ace · 21 March 2024
Agent replied · 22 November 2024
Dear Ace,Thank you for the patience you showed through the process, it was much appreciated.Thanks again for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotExcellent Service.
As the landlord I am constantly kept informed of any changes or developments. I get excellent advice to help me make the right decisions and new ideas are implemented immediately. I am in safe hands and well looked after.
Gabriella · 22 November 2022
Agent replied · 22 November 2024
Dear Gabriella, Thank you for your lovely review. It was a pleasure assisting you with finding new tenants. Do not hesitate to call me if there is anything I can help with.Ollie
★★★★★ 5/5
TrustpilotEfficient and speedy completion of the…
Efficient and speedy completion of the renewal process with timely updates.
Stelios · 13 September 2024
Agent replied · 22 November 2024
Hi Stelios,Thank you for the review.It was a pleasure to assist you in the renewal of the tenancy.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotHad very nice experience with Vinnie…
Had very nice experience with Vinnie from Renewals. He's always been helpful, professional and responsive.
Mandy · 5 July 2024
Agent replied · 22 November 2024
Dear Mandy,It has been pleasure to assist you.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotExcellent service by Vinnie from…
Excellent service by Vinnie from renewals on my tenancy.
Baur · 7 October 2024
Agent replied · 22 November 2024
Dear Baur,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotFive stars for Emma Soanes
Five stars for Emma Soanes! She was always prompt to respond and keen to help, not to mention capable.
John · 15 April 2024
Agent replied · 22 November 2024
Thank you for your review John, I am glad that you found my service to be up to standard. It has been a pleasure to manage your tenancy and I wish you all the best for the future. Best wishes, Emma
★★★★★ 5/5
TrustpilotJames from lettings
James from lettings was excellent! Very communicative and easy to work with. Would work with him again.
Tomas · 20 May 2024
Agent replied · 22 November 2024
Thank you for the kind words, Tomas. It was a pleasure assisting you with your rental search. Wishing you the best. James
★★★★★ 5/5
TrustpilotGood support for my contract renew
Good support for my contract renewHelped me alot and patient of Vinnie from Renewals
雨桐 · 10 July 2024
Agent replied · 22 November 2024
Hi,Thank you for the kind words.It has been a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
Trustpilotgreat service
great service, solve many problems
Wang · 29 November 2024
Agent replied · 25 December 2024
Thank you for your kind words Wang. The team are thrilled. Knight Frank
★★★★★ 5/5
TrustpilotVery professional and very welcoming.
Very professional and very welcoming.Loved KF devotion and found a tenant really fast with great rental returns 👍
Hamed · 25 April 2024
Agent replied · 22 November 2024
Thank you, Hamed.Looking forward to continuing to work with you in the future!Very best,James
★★★★★ 5/5
TrustpilotJamie Vass gave me service beyond…
Jamie Vass gave me service beyond expectations. I recommend him to anyone needing an honest and highly knowledgeable estate agent in Surrey.
Peter · 2 February 2024
Agent replied · 22 November 2024
Thank you Peter for your kind words, It has been a pleasure to assist in your search, even while being on opposite sides of the pond. All the best, Jamie
★★★★★ 5/5
TrustpilotHenry Nwokejiobi, Amazing
Henry Nwokejiobi Was so helpful and cooperative.
Ghala · 22 October 2024
Agent replied · 22 November 2024
Thank you Ghala for your kind words. I will endeavour to continue delivery satisfactory customer service to you as my client. Thank you once again.Henry
★★★★★ 5/5
TrustpilotHighly attentive service
Highly attentive service. Delivered an excellent buyer in challenging market conditions and expertly shepherded the deal to completion. Highly recommended.
Tim · 7 March 2024
Agent replied · 22 November 2024
Dear TimThank you so much for your lovely review. I am delighted to have been able to assist you throughout your sale and purchase. Furthermore thank you for your patience and for being such a lovely client, it helped enormously.Wishing you and Susan every happiness in your beautiful new home.Kind regard,Giselle
★★★★★ 5/5
TrustpilotDealing with Knight Frank has been an…
Dealing with Knight Frank has been an absolute pleasure. They are courteous, attentive and very friendly.
S · 22 May 2024
Agent replied · 22 November 2024
Hi Steven,Thank you for your kind words and all the best for the future.Kind regards,Ann-Marie
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