Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat Service
The apartment was super nice, and Knight Frank was always replying to my messages within minutes and always available to help.
Ginevra · 31 May 2024
Agent replied · 22 November 2024
Thank you Ginevra for your kind review. It has been a pleasure assisting you. Aldgate
★★★★★ 5/5
GoogleEveryone in Knight Frank has always been professional, kind and most helpful. They are excellent at responding to communication and keeping us informed of all stages of progress. They are very approachable and give positive advice when needed. The team work well passing information so nothing is missed.PositiveResponsiveness, Quality, Professionalism, Value
Andrew · 26 October 2021
Agent replied · 25 October 2024
We are delighted you have enjoyed the service the entire Knight Frank Esher team has delivered. Thank you for using us
★★★★★ 5/5
TrustpilotWorked hard to sell my property and…
Worked hard to sell my property and provides great service.
Natalia · 25 November 2024
Agent replied · 25 December 2024
Dear Natalia,Thank you for choosing us to sell your London home. If there is anything that we can do to help in the future, whether in the U.K. or abroad, please do not hesitate to contact us.Kind regards,Oliver & the Knight Frank Belgravia team
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, informative and attentive throughout our purchasing journey
Jon · 9 December 2024
Agent replied · 25 December 2024
Thank you for the positive feedback, glad we could help smooth the process. Enjoy your new home. Adam and the KF Esher team.
★★★★★ 5/5
TrustpilotHenry N
Henry N. and Knight Frank has been a great property manager (especially compared to other agencies within Canary Wharf)
Minhaj · 1 July 2024
Agent replied · 22 November 2024
Thank you very much Minhaj for your kind words. I hope I continue to fulfil all your needs as you property manager and give satisfactory customer service to you also as a client. Thank you once again.
★★★★★ 5/5
TrustpilotGo with Knight Frank, they’re super!
Knight Frank have a whole professional hard-and smart-working team on board, they’re friendly, helpful, flexible and results driven yet approachable and quick to solve any problem. It’s been an absolute pleasure dealing with Knight Frank! Thanks!!!
H · 19 June 2023
Agent replied · 22 November 2024
Thank you for the positive feedback. We are so pleased we could help you with your property needs! If you ever need assistance again from Knight Frank in the future please don’t hesitate to reach out, Many thanks Ed.
★★★★★ 5/5
TrustpilotThey introduced me a great property
They introduced me a great property, thank you Knight Frank! I'm really happy with it and their support after living.
ツボイトシカズ · 12 June 2024
Agent replied · 22 November 2024
Dear Mr Tsuboi Thank you very much for your kind review, It has been a pleasure to help you.We hope you enjoy your new home.Kind regards,Japan Desk Team
★★★★★ 4/5
TrustpilotProfessional real estate company with…
Professional real estate company with competent and friendly agents.
Oscar · 6 December 2024
Agent replied · 25 December 2024
Thank you Oscar for your kind words. It was a pleasure assisting you. Sophie
★★★★★ 5/5
TrustpilotVinnie from renewals has been super…
Vinnie from renewals has been super helpful! Very professional and prompt with his communication and a pleasure to work with.
Keshav · 10 June 2024
Agent replied · 22 November 2024
Dear Keshav,It has been a pleasure to assist you in your renewal.Thank you for your patience.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotJosh has provided exceptional…
Josh has provided exceptional communication since instructed as our property manager. I am thoroughly impressed and thank him for his attention to detail and customer service.
Joe · 10 February 2024
Agent replied · 22 November 2024
Thank you Joe. It is a pleasure to work with you and I am glad I can be of help.Best wishes, Josh
★★★★★ 5/5
TrustpilotThe team and staff helped me along my…
The team and staff helped me along my rental experience.
Y · 15 November 2024
Agent replied · 22 November 2024
Thank you for the review, we are happy to hear you had a good experience with us.Best wishes, Knight Frank
★★★★★ 5/5
TrustpilotI found Knight Frank extremely helpful
I found Knight Frank extremely helpful, professional, and involved at all times. The care and skill of those showing viewers round was outstanding, I liked the fact that they appointed a facilitator to guide all aspects of the sale as speedily as possible, and above all they were brilliant at keeping in touch.
Jenny · 14 May 2024
★★★★★ 5/5
TrustpilotHenry provides a first-class service.
Henry provides a first-class service.He promptly answers any emails and easily finds a solution to any problems.
Thierry · 23 July 2024
Agent replied · 22 November 2024
Thank you Mr Vos, for your kind words. I will continue to make sure, I offer high quality customer service to you as our loyal Client. Thank you once again.
★★★★★ 5/5
TrustpilotGood move in
Fahima managed our move in very smoothly, thank you for your help!
Angus · 9 October 2024
Agent replied · 22 November 2024
Thank you Angus for your kind words. It was a pleasure assisting you. Fahima
★★★★★ 5/5
TrustpilotSummer & Knight Frank have been…
Summer & Knight Frank have been efficient, knowledgable and helpful as we move through the process. Thoroughly recommend.
Kerry · 2 July 2024
Agent replied · 22 November 2024
Thank you for your feedback! I'm delighted to hear that your experience with Knight Frank and myself has been positive. Please don't hesitate to reach out if you need any further assistance.
★★★★★ 5/5
TrustpilotExcellent service from Stan
Excellent service from Stan! He's been incredibly patient, transparent and helpful. We love the new property, thank you so much, we really appreciate it!
Andy · 10 March 2024
Agent replied · 22 November 2024
It was a pleasure to meet you and Alex; enjoy your new home! Stan
★★★★★ 4/5
TrustpilotHelpful property manager
Our property manager, Anik Rupelia, has been helpful and reactive helping fix issues in the apartment. This include lightning issues and fixtures in the closet.
Nicolas · 17 February 2024
Agent replied · 22 November 2024
Thank you for you review, we appreciate your feedback and will do our best to resolve any of your issues in a timely manner.Best wishes, Anik
★★★★★ 5/5
TrustpilotThankyou
Thankyou Ehteshaam Ahmed for giving us your time with clear and concise explanations of our accounts.He was polite and very helpful.
Peter · 30 April 2024
Agent replied · 22 November 2024
It was a pleasure assisting you, Peter, and I am glad to be of assistance. Please do not hesitate to reach out should you have any queries in the future.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotIt's been great dealing with Vinnie…
It's been great dealing with Vinnie from Renewals. He is very responsive and handles negotiations well.
Mrs · 28 July 2024
Agent replied · 22 November 2024
Dear Mrs Lee,Thank you very much for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotOverall, a very smooth experience
Great experience with Vinnie from Renewals, everything was quick and efficient and the communication was very clear!
Daniel · 9 July 2024
Agent replied · 22 November 2024
Dear Daniel,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotA truly superb account manager in…
A truly superb account manager in Shantel Sikartanay, makes all the difference when I can be confident my properties are being well managed. 10/10!!
Mark · 27 February 2024
Agent replied · 22 November 2024
Hi Mark, Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need any assistance or have any further queries, please don't hesitate to reach out.Warm regards, Shantel
★★★★★ 5/5
TrustpilotEfficient and smooth service from the…
Efficient and smooth service from the Tower Bridge office re- letting my flat.
Simon · 14 October 2025
★★★★★ 5/5
TrustpilotIt was a pleasure working with Sarah…
It was a pleasure working with Sarah Rynne! Sarah, from the Wapping office, was always diligent, fast to answer questions, and reassuring.
María · 3 April 2024
Agent replied · 22 November 2024
Hi Maria, thank you very much for your kind review! It has been an absolute pleasure working with you, and I wish you all the best in your new home. Sarah
★★★★★ 5/5
TrustpilotHighly recommend
They are proactive, efficient and effective- great management agent and services they provide (like finance management and maintenance). I highly recommend them to anyone wanting to let their properties
Eliza · 2 November 2023
Agent replied · 22 November 2024
Thank you for your kind words Eliza. It was a pleasure as always assisting you.
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