Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe Lettings team at the Esher office have been excellent in their efforts to find a suitable tenant for our house in Oxshott. Our main contacts were Gina and Jamie - highly recommended !
Arbi · 26 October 2023
Agent replied · 25 October 2024
Thank you Alan, we look forward to working with you again in the future. Best wishes from the Esher Lettings team
Best wishes
Angharad
★★★★★ 5/5
TrustpilotVinnie from Renewal assisted us in…
Vinnie from Renewal assisted us in renewing the tenancy. She works efficiently and lets all steps move smoothly.
Wilinda · 2 September 2024
Agent replied · 22 November 2024
Dear Wilinda,Thank you for the lovely review.It was a pleasure to assist you in the renewal process.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotRental renewal
Recently had a smooth experience renewing a rental agreement with Vinnie. He explained everything clearly and responded to my queries promptly.
George · 12 July 2024
Agent replied · 22 November 2024
Dear George,Thank you for the lovely review.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotJyan Alkhalidi
I’m writing a genuine review to express my appreciation for Julia Slack from Knight Frank. She is an exceptionally professional agent who found me a tenant that met all my requirements.
Jyan · 21 May 2025
★★★★★ 5/5
TrustpilotVinnie from renewals was a great help
Vinnie from renewals was a great help, she ensured we understood everything before proceeding and really went out of her way to make sure everything was streamlined.
ALI · 20 March 2024
Agent replied · 22 November 2024
Dear Ali,Thank you for the lovely review.All the best in your home.Kind regards,
★★★★★ 5/5
TrustpilotExtremely professional &Efficient service
They are effective persistent followers when and if a problem arises & really take good care of the customer interests
Erdogan · 26 July 2024
Agent replied · 22 November 2024
Thank you so much for your kind words, we always strive to ensure we provide the best service to our clients so very glad to hear you have been happy with us to date. Best wishes, Sophie
★★★★★ 5/5
TrustpilotJason Property Manager - Excellent
Jason - Property Manager, was looking after our properties for a number of years and has done an excellent job. Highly recommended.
Roger · 20 June 2024
Agent replied · 22 November 2024
Hi Roger,Has been a pleasure managing the portfolio Good luck with all in future!Have a great remainder of the weekWarm Regards,Jason
★★★★★ 5/5
TrustpilotJane Wallworth
I was living overseas when I rented an apartment in Wapping. I was very fortunate to pick Knight Frank and Jane Wallworth. She completely took the stress away in what was a difficult time for me. Ever since, for nearly 5 years, the service has been unwaveringly excellent. Thank you so much for the continuous support
Nick · 26 March 2021
Agent replied · 22 November 2024
Dear Nick, Thank you for your kind words. It has been a pleasure. Jane
★★★★★ 5/5
TrustpilotMy experience with renewals has been…
My experience with renewals has been very good and all queries answered and resolved quickly. Charlotte from renewals has been exceptional
Fazil · 4 July 2024
Agent replied · 22 November 2024
Thank you so much for your kind words. It has been a pleasure working with you.Please don’t hesitate to contact me should you require anything else. Kind regards Charlotte 020 7483 8338
★★★★★ 5/5
TrustpilotGood property managers
Great service provided by Charlotte Mackintosh. Promptly responded to any questions or concerns regarding the property. She’s been a good property manager, courteous and friendly.
Tanya · 17 April 2024
Agent replied · 22 November 2024
Thank you so much for the lovely review. So glad to hear you have been happy with my service, it has been a pleasure working with you. Kind regardsCharlotte
★★★★★ 5/5
TrustpilotWe had a very efficient experience…
We had a very efficient experience working with Brigette from Renewals, and we are glad to have been in contact with her.
Francisca · 12 June 2024
Agent replied · 22 November 2024
Dear FranciscaIt was pleasure assisting you with your lease renewal. I hope to work with you again soon!Kind regardsBrigette
★★★★★ 5/5
TrustpilotChervon has provided excellent
Chervon has provided excellent, attentive and proactive support in respect of the letting of our property. An asset to Knight Frank
Matt · 27 June 2024
Agent replied · 22 November 2024
Thank you very much for the kind words, it has been a pleasure working with you. Please feel free to reach out anytime. Best wishes,Chervon
★★★★★ 5/5
TrustpilotAttentive and efficient service from…
Attentive and efficient service from Vinnie in Renewals team meant I achieved my desired outcome. A happy customer!
Mark · 16 August 2024
Agent replied · 22 November 2024
Dear Mark,It has been a pleasure to assist you.Thank you for your patience through the process.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotHighly professional
Highly professional, the team of Angharad, Beth and Harrie have always been prompt and knowledgable and guided me through the whole process. Would recommend.
Neil · 30 April 2024
Agent replied · 22 November 2024
Hi Neil, thank you so much for your kind words. It has been a pleasure to work with you again and glad to hear you have a very happy Tenant.Angharad, Beth and Jamie - Elmbridge Lettings
★★★★★ 5/5
TrustpilotAlways a fantastic service
Always a fantastic service. No delays, quick, detailed responses. A special note for Brigette Bulan who is always on hand to help.
Simon · 5 June 2024
Agent replied · 22 November 2024
Hi SimonIt was my pleasure in assisting you with your lease renewal. Look forward to working with you again in the future!Kind regardsBrigette
★★★★★ 5/5
TrustpilotGreat lettings services
Great lettings services. Walid found great tenants and managed the move out and move in phases with a high level of professionalism.Many thanks for the great job!
Céline · 28 February 2024
Agent replied · 22 November 2024
Thank you Céline for your kind words. It was a pleasure assisting you. Walid
★★★★★ 5/5
TrustpilotWe have always found Charlotte Maclean…
We have always found Charlotte Maclean super easy to deal with, whilst very professional at the same time.
Customer · 13 August 2024
Agent replied · 22 November 2024
Thank you for your kind words. It was a pleasure working with you.Kind regards Charlotte
★★★★★ 5/5
TrustpilotFantastic support to tenants
Fantastic support to tenants - recently we've gone through some unexpected changes that required a contract change. Knight Frank, inc Louie-Mae and Sinead have been amazing at being supportive and receptive to finding the best outcome in a timely manner.
Matthew · 1 April 2023
Agent replied · 22 November 2024
Thanks so much for writing this, Matt. I’m glad we were able to assist. Louie-Mae and Team
★★★★★ 5/5
TrustpilotVery professional approach from Neena
Very professional approach from Neena, warm welcome during the visit, valuable information shared and adequate follow-up, thank you !
Odile · 26 July 2024
Agent replied · 22 November 2024
Hi Odile, thank you for your kind words. It was lovely to meet you and don't hesitate to contact me should you require anything further!Kind regards,Neena
★★★★★ 5/5
TrustpilotVery classy.
Very classy knowledgeable and efficient. And lovely people ! A pleasure to work with them !
Mike · 8 September 2024
Agent replied · 22 November 2024
Thank you so much for your kind words Mike. It was an absolute pleasure dealing with you. I wish you all the success with your move.Best wishes, Louise and the rest of the Exeter team
★★★★★ 5/5
TrustpilotSmooth renewal process
As landlords we were very pleased with the service we received from Vinnie from Renewals. He was proactive, efficient and sent us the right amount of communication.
Katrina · 14 February 2024
Agent replied · 22 November 2024
Dear Katrina,Thanks for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
★★★★★ 5/5
TrustpilotFantastic!
The service provided by Regvita from Knight Frank has been very caring and of highest quality from the first day of my tenancy. I'm extremely satisfied.
Daniel · 5 March 2024
Agent replied · 22 November 2024
Thank you for such lovely feedback. Please do not hesitate to contact me should you need anything else in the future.Regvita
★★★★★ 5/5
TrustpilotGreat Experience with Mandy @ Renewals
Interacted with Mandy @ Renewals. She was speedy, clear and we got to a great outcome with excellent service. Super happy
Chrysanthos · 6 June 2024
Agent replied · 22 November 2024
Thank you for your lovely review! It has been a pleasure working with you. Mandy
★★★★★ 5/5
TrustpilotStefanie Sutch provided excellent…
Stefanie Sutch provided excellent service. I highly recommend Knight Frank as a company and would not hesitate in using them again.
Mrs · 6 June 2024
Agent replied · 22 November 2024
Dear Mrs Smith, Thank you very much for your lovely review. It was a pleasure working with you and hopefully, we will have the chance to work together again in the future. Kind Regards,Stefanie
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