5/5
TrustpilotGood quality service
Quick response to inquiries, kindly support .
Agent replied · 22 November 2024
Dear Mr Hamano,Thank you for your kind words. Wishing you all the best in your new home.Kind regards,Japan Desk Team
Trusted Agent profile
Knight Frank Esher Sales reviews
★★★★★
1,465 reviews across 2 platforms
47 High Street, Esher, KT10 9RL, Elmbridge KT10 9RL
Knight Frank's Elmbridge office at 47 High Street is rated 4.9 out of 5 across 1,465 reviews on two platforms, including 111 Google reviews rated 4.8. The 1,354 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGood Personal Service
The property manager Phill Dunn provided excellent customer service reponding quickly to any queries raised.
Agent replied · 22 November 2024
It has been a pleasure to look after your property, I hope we can work together again in the future. Phillip
5/5
TrustpilotKnight Frank is always reliable
Knight Frank is always reliable and they work hard
Agent replied · 22 November 2024
Dear Indah, thank you so much for your review. I am delighted that we could help you move again!Best wishesWilliam
5/5
TrustpilotAlways great service by Catrin Baker
Agent replied · 22 November 2024
Thank you Nadia for your kind review. It is always a pleasure to be able to help.Kind regards,Catrin
5/5
TrustpilotWe have received great service from the…
We have received great service from the Property Manager of our property namely Charlie Toyne‑Sewell. He is consistently responsive, responsible, and follows up on any issues. He has been a great help.
Agent replied · 22 November 2024
Good morning,Thank you for your kind words, I really appreciate it and have a lovely weekend.Kind regards,Charlie
5/5
TrustpilotThere have been quite a few changes in…
There have been quite a few changes in the Property Manager for my apartment recently, which can be a bit of a pain. However, I'm really glad to be working with Jason Chu as he is very responsive and polite. Keep up the good work Jason!
Agent replied · 22 November 2024
Dear Min, Many thanks for the kind and encouraging feedback. I very much look forward to collaborating with you for the many years to come. Best wishes, Jason
5/5
GoogleI am a property solicitor in Esher and regularly deal with the Knight Frank Esher office headed very ably by Bella Tellwright with excellent support from Matthew Scott. We have dealt with may a tricky transaction in recent times, but I believe the fall through rate on transactions I have dealt with in which the KF Esher team have been involved is zero. This has everything to do this the effort they put into facilitating and assisting with the transactions from agreeing terms right through to completion. I would highly recommend both Bella and Matthew to any seller of buyer in the local area.
5/5
TrustpilotThanks for the great service
As usual, the team at Knight Frank provided a timely, friendly and efficient service. Thank you.
Agent replied · 22 November 2024
Thank you ever so much, Graham. It is a pleasure assisting you. Ehteshaam
5/5
TrustpilotAlways responsive and helpful.
Agent replied · 22 November 2024
Thank you for your lovely reivew and we are so thrilled the team were so helpful. Knight Frank
5/5
TrustpilotSwift turnaround from Vinnie at renewal…
Swift turnaround from Vinnie at renewal time
Agent replied · 22 November 2024
Dear Alan,It was a pleasure to assist you.Thanks.Kind regards,Vinnie
5/5
GoogleHuge thanks & gratitude to Adam, Matt & all the Esher team for a super smooth purchase. Personable & professional, this team are THE BEST! Without hesitation they come highly recommended :-)
Agent replied · 25 October 2024
Thank you very much for your kind words Sophie, it was a pleasure working with you. Best wishes, Adam & the team.
5/5
TrustpilotVery good communication and attention to detail
Prompt courteous communication and response to queries.
Agent replied · 22 November 2024
Hi Clare,Thank you for writing such a kind review. I'm pleased we were able to respond to your queries efficiently and effectively! If you need any further assistance please do not hesitate to contact us.Kind regards,Owen
5/5
TrustpilotFriendly professional efficient
5/5
TrustpilotProactively follows up and responds timely
Vinnie from Renewals proactively follows up on matters and give timely responses. Keep it up!
Agent replied · 22 November 2024
Dear Leong,Thank you very much for your kind words.It has been a pleasure to assist you through the process.Kind regards,Vinnie
5/5
TrustpilotVinnie from renewal
Vinnie from renewalAn efficient and fast handling of the negotiations to renew the contract
Agent replied · 22 November 2024
Dear Silvano,Thank you for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
5/5
Trustpilotprompt responses
Summer had prompt responses, very friendly & helpful
Agent replied · 22 November 2024
I'm glad I could assist you in finding a new home. If you have any more questions or need further assistance, feel free to reach out. Best of luck in your new home!
5/5
TrustpilotRenewal
Good experience with Vinnie from Renewals who kept the ball rolling even while on vacation
Agent replied · 22 November 2024
Dear Marcus,Thank you for your kind words.It was a pleasure to assist you.Kind regards,Vinnie
5/5
GoogleI was delighted by the professional approach , the excellent communication skills and customer care shown by Adam Burlison and his whole team at Knight Frank in Esher. Thank you !
Agent replied · 25 October 2024
Hi John, thank you for trusting us with the sale of your family home, the whole team have enjoyed working with you. Adam and the Esher team
1/5
GoogleOne of the worst agents to rent, I had the worst experience ever with them … unprofessional service for handling the deposit or the issues during the rent contract … not recommended
5/5
TrustpilotVery happy with the excellent property…
Very happy with the excellent property management service provided by Chervon Pierre. She is always proactive, responsive and insightful in her advice. I would strongly recommend her.
Agent replied · 22 November 2024
Thank you very much for your kind and positive words Michael. It has been a pleasure working with you and managing your property for many years. Best wishes, Chervon
5/5
TrustpilotLettings accounts
I have always found the lettings accounts team to be very responsive. Keep up the good work.
Agent replied · 22 November 2024
Thank you for your very kind review. It was a pleasure assisting you. Knight Frank Accounts
5/5
TrustpilotExcellent service and good…
Excellent service and good communication. Very pleased with my experience
Agent replied · 22 November 2024
Thank you Niklas for your review. It was great working with you and I hope you are enjoying your new home. Ellie
5/5
TrustpilotEfficient lease renewal
Efficient lease renewal, which was clearly articulated and well mannered
Agent replied · 22 November 2024
Dear PeadarThank you for your kind feedback and it was my pleasure assisting you with your lease renewal. Kind regardsBrigette
5/5
TrustpilotI am very satisfied with the service.
Agent replied · 22 November 2024
Hello Leo, thank you for the review and good luck with your move. It has been a pleasure managing your property and do let me know if I can be of any further assistance.Tom
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Knight Frank Esher Sales
How many reviews does Knight Frank Esher Sales have?
Knight Frank's Elmbridge office has 1,465 reviews across two platforms: 111 on Google, 1,354 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Knight Frank Esher Sales's rating?
Knight Frank Esher Sales is rated 4.9 out of 5 across all 1,465 reviews, and 4.8 out of 5 on Google from 111 reviews, checked 9 October 2026.
Where is Knight Frank's Elmbridge office?
Knight Frank Esher Sales, 47 High Street, Esher, KT10 9RL, Elmbridge KT10 9RL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.