Trusted Agent profile · Elmbridge
★★★★★
1,503 reviews across 2 platforms
47 High Street, Esher, KT10 9RL, Elmbridge, KT10 9RL
Part of Knight Frank, see every office.
Knight Frank's office in Elmbridge, at 47 High Street, is rated 4.9 out of 5 across 1,503 reviews on two platforms, including 111 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Knight Frank Esher Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Elmbridge.
Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
5/5
TrustpilotLouna from the Tower Bridge office.
Louna from the Tower Bridge office is always willing to do what it takes to help when needed and will go above and beyond to ensure a smooth process.
Thank you Grant for your kind words. It was a pleasure assisting you. Louna
5/5
Trustpilotvery efficient team
The team (Ivanka and Lucy) were very efficient and helped us prepare the lease in very short time. I will recommend their services.
Dear Leila, Thank you for your lovely review. It was a pleasure helping you and your family find your new home. Best wishes, Lucy and Ivanka
5/5
TrustpilotI was impressed how fast I rented my…
I was impressed how fast I rented my apartment. Also, everything that the team told me when I meet them the first time They delivered. Highly recommend
Thank you for your kind words David. It was a pleasure assisting you. Patricia
5/5
TrustpilotDan from Renewals
Have been working with knight Frank for several years. Has been constantly providing professional services throughout the years. The renewal process went smoothly and timely. Very satisfied.
It is fabulous to hear you are satisfied after dealing us with for a long term; I look forward to assisting again in the future.Kind regards,Dan
5/5
TrustpilotI rented a property in Canary Wharf…
I rented a property in Canary Wharf with Knight Frank and they have been fabulous. Very quick responses, Chris Nguyen in particular was also super helpful and offered to check lots of things for me before proceeding to the next steps to make sure everything would be in order and get approved. I highly recommend them, super lovely and professional.
Thank you Ana for your kind words. I wish you all the best in your new home
5/5
TrustpilotGreat service
Great attention to detail from the start of the selling process. Always keeping us informed and a very positive and helpful attitude. Friendly, kind and cheerful dealing with any queries quickly and efficiency.
Dear Mr and Mrs Payne, thank you for your kind words. It has been a delight finding you the perfect buyer and getting to know you both. We hope you will be happy in your home in Bristol! Best wishes, Florence and the team at Knight Frank
5/5
TrustpilotReliable Japanese staffs
I have been managing my property mainly with Japanese staff in Knight Frank over several years now. They are quick and reliable when dealing with problems and are very friendly. Highly recommend.
Thank you for your email.Thank you so much for taking the time to write a kind review.We hope we continue to fulfil all your needs and give satisfactory customer service.Kind regards,Japan Desk Team and Toru
5/5
TrustpilotTop Class property management service
Great service yesterday from the property management at Knight Frank. I had a serious plumbing issue in an apartement managed by them: got in touch first thing with the property manager (Miss. Speteliunaite) and she has been very efficient in getting the landlord to approve the expense and organising with the plumber to come over and get everything sorted by late afternoon. Top class service. Thanks so much. Luca
Dear Luca, Many thanks for your review. It means a lot and makes a huge difference!The reviews like yours really makes our job easier!Please feel free to contact me should you need help.Best wishes,Migle
5/5
TrustpilotGreat Service from Vinnie
Went through multiple contract renewals which had some difficult circumstances. Vinnie from renewals was always there, responding quickly and helping me through the process in a very kind and efficient manner.
Dear Amir,It has been a pleasure to assist you over the years and more recently on the renewal of your tenancy.I am pleased you are happy in our home.Kind regards,Vinnie
5/5
TrustpilotBeyond grateful to have Toru as my…
Beyond grateful to have Toru as my Property Manager for Arthouse. Always available to answer my questions and ready to help. Five stars!
Hi Ivans,Thank you so much for your generous words.I am delighted to have been able to assist you.Please do not hesitate to reach out if you need more assistance or support.Kind regardsToru Yoshioka
5/5
TrustpilotThank you, Jason!
Jason our new property manager at HSS has been very responsive and helpful since moving on to manage our rental. Any requests we've had have been resolved quickly with our landlord through Jason. Thank you very much!
Hello Amelia, I hope your bank holiday weekend went well!Thank you for your message and review, glad I could help here, do reach out should you need anything else.Kind Regards, Jason.
5/5
TrustpilotBrigette from renewals
Brigette from renewals was excellent and incredibly helpful throughout the renewal process.She helped streamline the entire process and helped make everything very straightforward and efficient.Thank you so much for your time and help Brigette!
Dear Lorna, thank you so much for your kind words. We are so pleased we were able to find you your dream home and wish you many happy year theres! It was delightful working with you, and I am positive we will work together again in the future. Best, BethDear YuyiThank you for taking the time to write this review. I am pleased we achieved a good result for your renewal. I was a pleasure assisting in this instance and look forward to working with you again!Kind regardsBrigette
5/5
TrustpilotLouna was great
Louna del barrio was great in helping us to get our new flat! She was very responsive and really helped us to get it on terms that worked for us and the landlord. I would use them again
Thank you for your time and help during the process Conor. I look forward to working with you in the future! Louna
3/5
TrustpilotThe overall service is good
The overall service is good, though there have been some delays in recent months with regard to property management - as landlord my property manager was unable or unwilling to keep me informed about the progress of redecoration works which were taking place between tenancies. The reason given was that the property was empty but as a paying client I would like to have been kept informed.
Hello, We are really sorry to hear the service has called short of expectation. If you would like to discuss this further, please do email, complaints@knightfrank.com and one of the team will investigate this for your further. We are really sorry again. Alexandra
5/5
TrustpilotBrigette from Renewals
Brigette from Renewals has helped so much with my Tenancy Renewal. I had a few questions and decisions and she was always onboard to help. Nothing was too much for her.Thank you!
Thank you again for your great feedback and it was my pleasure assisting you with your lease renewal. I am pleased we achieved a good result for you and the landlord!Kind regardsBrigette
5/5
TrustpilotQuick response and problem solving by…
Quick response and problem solving by our property managers Ehteshaam Ahmed and Chris Nguyen. We are living in the overseas but they are very helpful and keep us a peaceful mind. Thank you Knight Frank team!
Thank you for your review, Jacqueline; I am glad that our service provides you with peace of mind and assurance. Please feel free to contact us should you have any further queries in the future.Ehteshaam
5/5
TrustpilotI had the pleasure of working with…
I had the pleasure of working with James Szalay on my property search. He was super professional, helpful and really did his best to ease the process. Love my new flat! Highly recommended!
Thank you so much for the kind review, Maja.It has been a pleasure helping you so far, and I have no doubt that you will love your new home!Very best,James
5/5
Trustpilotgreat agent!!! Reliable and professional!
We had a great experience working with Ines at Knight Frank for the rental of our flat. Ines guided us through the entire leasing process and she was prompt on all her replies.
It was such a pleasure to help you and Anselme and I am so happy you will get to live in such a great flat.See you around Notting Hill. Tudo de bom 😊Ines
5/5
TrustpilotGreat service
As a property manager Walid from KF really helped us for a smooth tenancy transfer and helped as much as he could, even helping with tasks that are normally outside his usual duties to help. Would recommend 100%.
Dear Ramez,Thank you kindly for all of your support and efforts in putting together a wonderful new home for our tenants. I look forward to the opportunity to work together once more.Best, Walid
5/5
TrustpilotN.Roscher
Professional direct and personal service all very important especially when working remotely, thank you Edward Adler and team.
Thank you so much for your review! It has been a pleasure working with you over the last couple of months. Best wishes, Edward
5/5
TrustpilotKnight Frank were excellent throughout…
Knight Frank were excellent throughout the sale of our property keeping us fully informed during the process . Woukd thoroughly recommend them as an agent .
Thank you so much for your kind words. It has been a pleasure working with you and we wish you all the best in the future.
5/5
TrustpilotHi highly recommend Knight Frank team…
Hi highly recommend Knight Frank team to anyone wanting to manage and let their property. I use the Belsize Park team and they’re fantastic . Mention to Josh Ward-Brickett and Timi Adeleye for their ongoing support
Hi Eliza,Thank you for your kind words, it has been an absolute pleasure. We look forward to continuing on delivering a fantastic service for you. Best wishes, Josh and Timi
5/5
TrustpilotJason Applebey of Knight Frank guided…
Jason Applebey of Knight Frank guided me through the whole sales experience with care and gentleness. The house sold quickly and I was very grateful for his expertise and advice. It made the whole experience easier.
Dear Maureen, Thank you so much for your kind words, it was a pleasure working with you and we wish you all the best for the future. Kind RegardsJason and the Knight Frank Henley team
5/5
TrustpilotJust the best!
Just the best! Have worked with these guys since 2012 and they have sold me two homes and look after my rental property portfolio like I would. SO happy, great communicators, always look after me! THE BEST!
Dear RahulSo nice to see you this morning. Thank you so much for such a lovely review - it’s an absolute pleasure to work with you!All the best, Fran
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Knight Frank Esher Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Elmbridge.
