Trusted Agent profile · Elmbridge
★★★★★
1,498 reviews across 2 platforms
47 High Street, Esher, KT10 9RL, Elmbridge, KT10 9RL
Knight Frank's office in Elmbridge, at 47 High Street, is rated 4.9 out of 5 across 1,498 reviews on two platforms, including 111 Google reviews rated 4.8.
Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
5/5
TrustpilotExceptional customer service
I worked closely with Patricia when my property came up for rent again. She was exceptional and so prompt in responses and her due diligence was excellent. This made my experience so easy esp when travelling abroad at the time.
Thank you, Neelam, I appreciate your kind words, I am glad I could assist you in letting your property and finding you suitable tenants. Patricia
5/5
TrustpilotI was looking for a new flat to rent…
I was looking for a new flat to rent and had a great experience with Emily Hooper who was always responsive to answer. Really happy to go through this process (which could be heavy) with Emily. Thank you
Thank you so much for your lovely review Aurelie 😊 It was a pleasure working with you. Emily
5/5
GoogleI have found our new home with Jamie Vass from Knight Frank Esher Office. He is caring, professional and diligent. He will find the right house for you and will help you all the way until you have your new home under your wings. Very grateful.
Many thanks, Fulya. I very much appreciate your kind words. You have been a pleasure to transact with, and I hope you settle in quickly and start to call the property home. Please do feel free to reach out if I can ever help at all in the future.
5/5
TrustpilotLouna is so helpful❤️like working with…
Louna is so helpful❤️like working with her❤️
5/5
TrustpilotGeorge Manolache
George Manolache, property manager for my flat in Fulham has been super helpful and efficient.
Thank you, Hilary. It is always a pleasure assisting you.Thank you. George
5/5
TrustpilotExcellent service - over and above
Excellent service from Daniel our property manager. He went over and above to help and provide immediate assistance. He also checked at each point to ensure things were running smoothly
Thank you Jo-anne. It really is a pleasure assisting you. If there is anything else I can do in the future, please do not hesitate to contact me. Daniel
5/5
TrustpilotGreat service
Worked with James King to find and move into a new property. Support was amazing, and everything went smoothly. Highly recommend!
5/5
TrustpilotPrompt and Courteous Service Beyond Expectations
They handled all the procedures promptly and efficiently. Additionally, I am very grateful for their thorough and courteous responses to any questions I had.
Dear Miura sama,Thank you for your great review.It has been our pleasure to assist your home search via our Japan Desk and our Wapping Team.I hope you will have a pleasant stay during your tenancy!Thank you,Team Japan Desk and Wapping
5/5
TrustpilotWalid offered us a top level of…
Walid offered us a top level of service, everything went really smoothly, something unexpected happened during the time but it was sorted the next day, I would recommend him and knight Frank for their professional service.
Dear Josh,Oliver and I are very grateful for you entrusting us to look after your interests.We both look forward to working with you once more.Best,Walid and Oliver
5/5
Trustpilot5 star service
Excellent experience with Knight Frank, and Patricia Tumba in particular, as we completed on our property recently. Very helpful and responsive. No complaints at all. 5* service.
Thank you Kong for your kind feedback. It has been a pleasure helping you and your daughters. Patricia
5/5
TrustpilotGreat experience with Sarah Rynne from…
Great experience with Sarah Rynne from the Wapping officeShe is very patient and helpful and always reply to email quickly and actively help me solve the obstacles encountered in renting a house.
Hi YiZhu, thank you so much for your kind review. It’s been wonderful working with you recently and I wish you all the best in your new home! Kind regards, Sarah
5/5
TrustpilotLouna from the Tower Bridge office.
Louna from the Tower Bridge office is always willing to do what it takes to help when needed and will go above and beyond to ensure a smooth process.
Thank you Grant for your kind words. It was a pleasure assisting you. Louna
5/5
Trustpilotvery efficient team
The team (Ivanka and Lucy) were very efficient and helped us prepare the lease in very short time. I will recommend their services.
Dear Leila, Thank you for your lovely review. It was a pleasure helping you and your family find your new home. Best wishes, Lucy and Ivanka
5/5
TrustpilotI was impressed how fast I rented my…
I was impressed how fast I rented my apartment. Also, everything that the team told me when I meet them the first time They delivered. Highly recommend
Thank you for your kind words David. It was a pleasure assisting you. Patricia
5/5
TrustpilotDan from Renewals
Have been working with knight Frank for several years. Has been constantly providing professional services throughout the years. The renewal process went smoothly and timely. Very satisfied.
It is fabulous to hear you are satisfied after dealing us with for a long term; I look forward to assisting again in the future.Kind regards,Dan
5/5
TrustpilotGreat service
Great attention to detail from the start of the selling process. Always keeping us informed and a very positive and helpful attitude. Friendly, kind and cheerful dealing with any queries quickly and efficiency.
Dear Mr and Mrs Payne, thank you for your kind words. It has been a delight finding you the perfect buyer and getting to know you both. We hope you will be happy in your home in Bristol! Best wishes, Florence and the team at Knight Frank
5/5
TrustpilotI rented a property in Canary Wharf…
I rented a property in Canary Wharf with Knight Frank and they have been fabulous. Very quick responses, Chris Nguyen in particular was also super helpful and offered to check lots of things for me before proceeding to the next steps to make sure everything would be in order and get approved. I highly recommend them, super lovely and professional.
Thank you Ana for your kind words. I wish you all the best in your new home
5/5
TrustpilotReliable Japanese staffs
I have been managing my property mainly with Japanese staff in Knight Frank over several years now. They are quick and reliable when dealing with problems and are very friendly. Highly recommend.
Thank you for your email.Thank you so much for taking the time to write a kind review.We hope we continue to fulfil all your needs and give satisfactory customer service.Kind regards,Japan Desk Team and Toru
5/5
TrustpilotBeyond grateful to have Toru as my…
Beyond grateful to have Toru as my Property Manager for Arthouse. Always available to answer my questions and ready to help. Five stars!
Hi Ivans,Thank you so much for your generous words.I am delighted to have been able to assist you.Please do not hesitate to reach out if you need more assistance or support.Kind regardsToru Yoshioka
5/5
TrustpilotGreat Service from Vinnie
Went through multiple contract renewals which had some difficult circumstances. Vinnie from renewals was always there, responding quickly and helping me through the process in a very kind and efficient manner.
Dear Amir,It has been a pleasure to assist you over the years and more recently on the renewal of your tenancy.I am pleased you are happy in our home.Kind regards,Vinnie
5/5
TrustpilotTop Class property management service
Great service yesterday from the property management at Knight Frank. I had a serious plumbing issue in an apartement managed by them: got in touch first thing with the property manager (Miss. Speteliunaite) and she has been very efficient in getting the landlord to approve the expense and organising with the plumber to come over and get everything sorted by late afternoon. Top class service. Thanks so much. Luca
Dear Luca, Many thanks for your review. It means a lot and makes a huge difference!The reviews like yours really makes our job easier!Please feel free to contact me should you need help.Best wishes,Migle
5/5
TrustpilotBrigette from renewals
Brigette from renewals was excellent and incredibly helpful throughout the renewal process.She helped streamline the entire process and helped make everything very straightforward and efficient.Thank you so much for your time and help Brigette!
Dear Lorna, thank you so much for your kind words. We are so pleased we were able to find you your dream home and wish you many happy year theres! It was delightful working with you, and I am positive we will work together again in the future. Best, BethDear YuyiThank you for taking the time to write this review. I am pleased we achieved a good result for your renewal. I was a pleasure assisting in this instance and look forward to working with you again!Kind regardsBrigette
5/5
TrustpilotThank you, Jason!
Jason our new property manager at HSS has been very responsive and helpful since moving on to manage our rental. Any requests we've had have been resolved quickly with our landlord through Jason. Thank you very much!
Hello Amelia, I hope your bank holiday weekend went well!Thank you for your message and review, glad I could help here, do reach out should you need anything else.Kind Regards, Jason.
5/5
TrustpilotLouna was great
Louna del barrio was great in helping us to get our new flat! She was very responsive and really helped us to get it on terms that worked for us and the landlord. I would use them again
Thank you for your time and help during the process Conor. I look forward to working with you in the future! Louna
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