Trusted Agent profile · Elmbridge
★★★★★
1,498 reviews across 2 platforms
47 High Street, Esher, KT10 9RL, Elmbridge, KT10 9RL
Knight Frank's office in Elmbridge, at 47 High Street, is rated 4.9 out of 5 across 1,498 reviews on two platforms, including 111 Google reviews rated 4.8.
Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
5/5
TrustpilotBrigette from Renewals
Brigette from Renewals has helped so much with my Tenancy Renewal. I had a few questions and decisions and she was always onboard to help. Nothing was too much for her.Thank you!
Thank you again for your great feedback and it was my pleasure assisting you with your lease renewal. I am pleased we achieved a good result for you and the landlord!Kind regardsBrigette
3/5
TrustpilotThe overall service is good
The overall service is good, though there have been some delays in recent months with regard to property management - as landlord my property manager was unable or unwilling to keep me informed about the progress of redecoration works which were taking place between tenancies. The reason given was that the property was empty but as a paying client I would like to have been kept informed.
Hello, We are really sorry to hear the service has called short of expectation. If you would like to discuss this further, please do email, complaints@knightfrank.com and one of the team will investigate this for your further. We are really sorry again. Alexandra
5/5
TrustpilotQuick response and problem solving by…
Quick response and problem solving by our property managers Ehteshaam Ahmed and Chris Nguyen. We are living in the overseas but they are very helpful and keep us a peaceful mind. Thank you Knight Frank team!
Thank you for your review, Jacqueline; I am glad that our service provides you with peace of mind and assurance. Please feel free to contact us should you have any further queries in the future.Ehteshaam
5/5
TrustpilotI had the pleasure of working with…
I had the pleasure of working with James Szalay on my property search. He was super professional, helpful and really did his best to ease the process. Love my new flat! Highly recommended!
Thank you so much for the kind review, Maja.It has been a pleasure helping you so far, and I have no doubt that you will love your new home!Very best,James
5/5
Trustpilotgreat agent!!! Reliable and professional!
We had a great experience working with Ines at Knight Frank for the rental of our flat. Ines guided us through the entire leasing process and she was prompt on all her replies.
It was such a pleasure to help you and Anselme and I am so happy you will get to live in such a great flat.See you around Notting Hill. Tudo de bom 😊Ines
5/5
TrustpilotGreat service
As a property manager Walid from KF really helped us for a smooth tenancy transfer and helped as much as he could, even helping with tasks that are normally outside his usual duties to help. Would recommend 100%.
Dear Ramez,Thank you kindly for all of your support and efforts in putting together a wonderful new home for our tenants. I look forward to the opportunity to work together once more.Best, Walid
5/5
TrustpilotN.Roscher
Professional direct and personal service all very important especially when working remotely, thank you Edward Adler and team.
Thank you so much for your review! It has been a pleasure working with you over the last couple of months. Best wishes, Edward
5/5
TrustpilotKnight Frank were excellent throughout…
Knight Frank were excellent throughout the sale of our property keeping us fully informed during the process . Woukd thoroughly recommend them as an agent .
Thank you so much for your kind words. It has been a pleasure working with you and we wish you all the best in the future.
5/5
TrustpilotHi highly recommend Knight Frank team…
Hi highly recommend Knight Frank team to anyone wanting to manage and let their property. I use the Belsize Park team and they’re fantastic . Mention to Josh Ward-Brickett and Timi Adeleye for their ongoing support
Hi Eliza,Thank you for your kind words, it has been an absolute pleasure. We look forward to continuing on delivering a fantastic service for you. Best wishes, Josh and Timi
5/5
TrustpilotJason Applebey of Knight Frank guided…
Jason Applebey of Knight Frank guided me through the whole sales experience with care and gentleness. The house sold quickly and I was very grateful for his expertise and advice. It made the whole experience easier.
Dear Maureen, Thank you so much for your kind words, it was a pleasure working with you and we wish you all the best for the future. Kind RegardsJason and the Knight Frank Henley team
5/5
TrustpilotJust the best!
Just the best! Have worked with these guys since 2012 and they have sold me two homes and look after my rental property portfolio like I would. SO happy, great communicators, always look after me! THE BEST!
Dear RahulSo nice to see you this morning. Thank you so much for such a lovely review - it’s an absolute pleasure to work with you!All the best, Fran
5/5
TrustpilotWonderful experience
Wonderful experience with Maisie at Knight Frank. Excellent communication and truly engaged with finding our new home. Professional at all times. Highly recommend.
Thank you Alison for your kind review. I am so happy we found you a new home. All the best, Maisie
5/5
TrustpilotBrigette from Renewals
Had a very pleasant experience with Brigette from Renewals. She is very easygoing and obliging, made the whole experience very straightforward and easy. Hope to work with her more in the future. Thanks!
Hi MiguelThank you for your kind words. It was lovely working with you on the renewal as well. Glad we achieved a result that works for everyone! Kind regardsBrigette
5/5
TrustpilotWimbledon Village
Second tenant with Knight Frank. Laura Watts and Harriet have been what one could expect from agency like KF, professional, friendly and efficient. Couldn’t praise them enough, thank you!
It is our absolute pleasure Vlad. We really are so grateful that you have taken the time to leave this message - you have a beautiful home and I know that we will continue to succeed for you!
5/5
TrustpilotI was being assisted by vinnie from the…
I was being assisted by vinnie from the renewals department. He was very helpful and helped me through everything. He was very quick and did everything v fast.
Dear Nabeel,Thank you for your kind words.It was a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotWonderful service received from Mr Philip Dunn
it's been a wonderful experience as a flat owner from afar having worked with Mr Philip Dunn at Knight Frank. His service was most professional and timely. In a nutshell, he gave me peace of mind.
Thank you for your kind words, this is very much appreciated!I hope we will cross paths again in the future. Kind regards,Phillip
5/5
GoogleThank you for a speedy and convenient service! John Symons made the whole procedure a breeze - we were done with the application within an afternoon. Later we just kept a look on the decreasing interest rate and increasing benefits as he was able to arrange better deals down the line. His advice was much appreciated!
5/5
TrustpilotExcellent communication!
The staff members Konrad and Henry are excellent in communication and helped us get through with the whole paperwork.I recommend Knight Frank to anyone that is looking for a new place to live!
Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying our services. We strive to provide the best possible experience.Best wishes,Konrad and Henry
5/5
TrustpilotOlivia and Summer - Knight Frank Fulham
Always a pleasure dealing with Olivia and Summer at Knight Frank Fulham. They sourced our client a property and made the whole transaction an easy process. Look forward to working with you both again!
Hi Seb, Thank you so much for your review, we really appriciate it, I hope your clients love their new home and we look forward to working with you again in the future.Best wishesSummer and Olivia
5/5
TrustpilotWe were looking for a rental apartment…
We were looking for a rental apartment & we came across Louna del Barrio. What a great agent cannot recommend her highly enough such a pleasure to deal with!
Dear Jenny,Thank you for your kind words. I wish you and your family the very best for the future. Kind regards, Louna
5/5
TrustpilotEmma Soanes
Emma Soanes manages my property. She is always prompt to reply my queries and keep me posted on things that I need to be aware of. It is a pleasure to work with her.
Thank you for taking the time to write a lovely review, it has been a pleasure to be your property manager for the last couple of years! Many thanks again, Emma
5/5
TrustpilotA great home for us in record time
Alice (Marylebone) and John (Central Serv) perfectly understood our needs and helped us to find a great home in a record time. Very thankful for a great job.
Dear Sara,Thank you for your kind review. We are delighted we were able to help you find your new family home in Marylebone and thank you for being a pleasure to deal with.
5/5
TrustpilotHouse sale
Honest advice on pricing, quick production of marketing materials, great communication throughout the sale process and at sale completion. Always on hand and always quick to respond. Couldn’t fault them.
It was an absolute pleasure looking after your mum’s move, thank you for trusting me with it.
5/5
TrustpilotLola and Nicole have been super helpful…
Lola and Nicole have been super helpful and responsive throughout the entire process of finding a property and moving in.
Thank you so much for the great review, we are both so happy we could assist with the process of finding you a property. We hope your move in goes well. If you need any help in the future, we would love to assist.Nicole and Konrad
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