Trusted Agent profile · Elmbridge

Knight Frank Esher Sales reviews in Elmbridge

4.9

★★★★★ Excellent

1,515 reviews across 2 platforms

47 High Street, Esher, KT10 9RL, Elmbridge, KT10 9RL

Part of Knight Frank, see every office.

Knight Frank's office in Elmbridge, at 47 High Street, is rated 4.9 out of 5 across 1,515 reviews on two platforms, including 121 Google reviews rated 4.8.

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4.8 / 5

121

Reviews on Google

This office

Trustpilot logo

1,394

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

My thanks to an excellent property Manager.

In the 20 years that KF has managed my property at Belsize Park, there have been two outstanding property managers - Phillip Dunn is one of them. He has been proactive, responsive, and calm 'under fire' - I totally rely on his judgment which is critical to me as an overseas owner. He is a credit to KF.

David · 25 April 2022

Agent replied · 22 November 2024

Dear David,Thank you very much for your kind words, this is very much appreciated!Kind regards,Phillip

5/5

Trustpilot

House Purchase through Knight Frank…

Melissa and Anna at Knight Frank - Harrogate were so helpful with my house purchase. Very prompt and patient in dealing with my queries. Melissa was always on time to meet us for viewings.

L · 12 April 2024

Agent replied · 22 November 2024

It was our pleasure Laurie, we hope you and the family will be very happy in your new home in Yorkshire.

5/5

Trustpilot

Residential lease renewal.

We have just had a possible AST lease extension with a rent increase recommended by Knight Frank. It was with a good tenant that we did not want to lose. Brigette from Renewals negotiated very smoothly with the tenant and we did agree a new rent acceptable to both parties. Knight Frank carry out the whole lease renewal process very professionally and make it a pleasant experience for the landlord.

Geoffrey · 2 November 2024

Agent replied · 22 November 2024

Dear GeoffreyThank you for taking the time to write a review. It was a pleasure assisting with the renewal and am pleased we agreed favourable terms for both you and your tenant. Kind regardsBrigette

5/5

Trustpilot

BRIGETTE FROM RENEWALS WAS VERY GOOD

Brigette made the renewal of our rental agreement a straight forward and efficient process. She successfully negotiated a rent increase with our tenant and took care of the paperwork in good order.

OP · 17 May 2024

Agent replied · 22 November 2024

Dear OliverThank you for your feedback and I am pleased we achieved a good result for the renewal. Kind regards,Brigette

5/5

Trustpilot

Tenancy agreement

Working with Isabel Martin was a fantastic experience. She efficiently handled the property search and organized everything flawlessly. I am a very satisfied customer.

Happy · 1 October 2024

Agent replied · 22 November 2024

Thank you very much for your lovely review, it’s more than appreciated. It was a pleasure to help with the search. Please do let me know if I can be of any help in the future, and I would be delighted to assist. Best, Isabel

5/5

Trustpilot

Great Service

Stefanie is always proactive and happy to help. Provides regular updates so I know what is happening, and what may cause a potential problem

Clive · 30 September 2024

Agent replied · 22 November 2024

Dear Clive, Thank you so much for your kind words. It's always a pleasure working with you and I look forward to helping you find more tenants in the future. Kind Regards,Stefanie

5/5

Trustpilot

Perfect collaboration with Louna

We were very fortunate to be able to work with Louna Del Barrio, a truly outstanding and professional sales representative who exceeded our expectations.Louna demonstrated an outstanding level of professionalism throughout the rental process and provided us with unparalleled assistance.Louna's service attitude was unforgettable. Louna's attitude was unforgettable. She always listened to our needs and concerns and responded quickly. Whether it was over the phone, by email or in person, her communication was always efficient and friendly, making the entire rental process easy and enjoyable.

Gang · 14 May 2024

Agent replied · 22 November 2024

Ellen and Alexia,Thank you for your kind review. It was a delight to assist you with your move. I wish you the very best in your new home. Kind regards,Louna

5/5

Trustpilot

Great service

Henry Nwokejiobi has been my property manager and he’s done a very solid job. Very impressed by his service.

Rafael · 13 December 2024

Agent replied · 25 December 2024

Thank you Alexandra and sure.Thank you very much for your kind words. I hope to continue to deliver a high level of customer service as your Managing Agent. Have a Great Christmas.Henry

5/5

Trustpilot

Walid was fantastic in helping me find…

Walid was fantastic in helping me find the flat. He was responsive, professional, and made the whole process easy. Highly recommend him!

Ahmad · 29 October 2024

Agent replied · 22 November 2024

We are thrilled to hear about your positive experience with Walid. We appreciate your kind words and are glad he was able to make the process smooth and successful for you. We strive to provide exceptional service and we're happy to know that Walid exceeded your expectations. Walid

5/5

Trustpilot

Phillip Dunn is great

Phillip Dunn is great! He managed our property which we rented through Knight Frank and his professionalism and swiftness in handling any issues we had (of which there were very few) was always greatly appreciated.

Oliver · 14 March 2024

Agent replied · 22 November 2024

Dear Oliver,Thank you for your kind words, it has been a pleasure looking after your tenancy. Phillip

5/5

Trustpilot

Summer has been immensely helpful in…

Summer has been immensely helpful in finding right tenants for our property. She guided us through the process, able to gather lot of viewings and hence lot of options for us to decide right fit for us.

Vishrut · 1 February 2024

Agent replied · 22 November 2024

Thank you for your kind words! I'm grateful for the opportunity to assist in the process of finding tenants for your property. I am confident we will find the perfect tenants for your property.Feel free to reach out with any updates or questions.Best wishes Summer

5/5

Trustpilot

Ivanka was fantastic from start to…

Ivanka was fantastic from start to finish, she was so helpful and went above and beyond to make everything go smoothly and stress free. I would highly recommend

Francesca · 23 July 2024

Agent replied · 22 November 2024

Dear Francesca, thank you so much for taking the time to write a review for me. It was a pleasure assisting you. I wish you and your children all the very best in your new home! Kind regards Ivanka

5/5

Trustpilot

Summer White

Summer has been extremely helpful, professional and diligent throughout our rental application process. We thoroughly appreciate all her assistance with our move.

Hannah · 28 October 2024

Agent replied · 22 November 2024

Thank you so much, Hannah! I’m thrilled to hear you’ve had a positive experience, and I’m so glad I could help make your rental process smoother. Wishing you and Nicholas all the best in your new home, please don’t hesitate to reach out if you need any further assistance! Summer

5/5

Trustpilot

Good experience renewing lease with Brigette Bulan

Great support from Brigette Bulan was received while renewing a lease contract for extension. Very professional, accomodating to tenant's requests/proposals, and fast to reply back.

Santiago · 11 September 2024

Agent replied · 22 November 2024

Dear SantiagoThank you for your email and kind feedback. It was my pleasure and I am pleased we agreed favourable terms for both parties. Kind regardsBrigette

5/5

Trustpilot

Review from Kelvin

Great experience from David Almeida, Ehteshaam and the team for tenant sourcing, renting out our apartment and collection of rents. A truly integrated end to end approach from the KF team for our apartment at Camley Street

Kelvin · 31 January 2024

Agent replied · 22 November 2024

Thank you Kelvin for your kind words and it was a pleasure assisting you. Please do not hesitate to reach out to us again. Ehteshaam and David

5/5

Trustpilot

Great service. Fast work.

The team at Esher Lettings delivered a great service for us again. Jamie kept us informed every step of the way. The feedback was fast and contracts were organised swiftly.

Joanne · 17 June 2024

Agent replied · 22 November 2024

Dear Joanne,Thank you for the lovely review! I'm pleased my team and I were able to help you along the process. Please do not hesitate to contact us if you need any further assistance. Kind regards,Jamie

5/5

Trustpilot

Catrin Baker is very professional

Catrin Baker is very professional, friendlyl and quick in dealing with all matters and trying to find quick solutions to all issues.

N · 26 October 2024

Agent replied · 22 November 2024

Thank you for you review it is appreciated. It was a pleasure to have the issue resolved for you. Please do not hesitate to let me know if you have anything further that I can help with.Catrin

5/5

Trustpilot

Summer White

Summer White was great to work with and found us a tenant in a very short amount of time. Professional and friendly and I would highly recommend. Thanks Summer!

Adam · 2 July 2024

Agent replied · 22 November 2024

Thank you so much for your kind words! It was a pleasure working with you as well. I'm glad I could assist in finding a tenant quickly. If you ever need anything else in the future, feel free to reach out. Thanks again

5/5

Trustpilot

Had a great experience renting with…

Had a great experience renting with Knight Frank. We worked with Walid who was very responsive to all our questions and accommodating when we wanted to view the property twice.

Oscar · 14 June 2024

Agent replied · 22 November 2024

Dear Oscar,Thank you kindly for your swift cooperation, it was a pleasure to work with you to find your new home.Best,Walid

5/5

Trustpilot

Josh Ward‑Brickett

We have always had great management service from Knight Frank. Josh has been extremely diligent andhelpful in managing our property this year.Always friendly and available in dealing with any issues.We highly recommend their service.

Chen · 28 March 2024

Agent replied · 22 November 2024

Thank you Chen for your kind words and high recommendations. I hope to bring you another prosperous and stress-free year through our continued collaboration. Best wishes, Josh

5/5

Trustpilot

Knight Frank Property Management Review

We have been staying at isle of dogs in a property managed by Knight Frank. Right from viewing till now, we had an amazing experience. From all our previous experiences, Knight Frank stands the best. Firstly, we find a place peaceful if the property manager responds to your needs and acts swiftly. Knight Frank property managers initially Tom Rolka and currently, Henry Nwokejiobi have been always very quick to respond to queries and needs. Recently, when he had faced issue with the kitchen hob, Henry responded quickly on it and arranged for contractors - which is really appreciative. He has been always available over call and did do a great job in managing the property. I am overall very much satisfied with the committment of Knight Frank property management and planing my next investment with Knight Frank soon.

Lokeshwar · 3 May 2024

Agent replied · 22 November 2024

Thank you for your kind words Lokeshwar. We hope to continue to provide you with a great standard of customer service.Thank you once again. Your review is highly appreciated.Best wishes, Henry and Tom.

5/5

Trustpilot

Amazing Staff

Alice Finch Noyes and Harriet Gore were outstanding. We needed to rent a property with very specific requirements and a tight turnaround, and they both went above and beyond. They were incredibly attentive, responsive, and supportive throughout the process. I highly recommend working with Knight Frank, whether for personal or business needs.

Mary · 20 November 2024

5/5

Trustpilot

Daniel is our property manager and has…

Daniel is our property manager and has been really helpful and patient with us. His support has played a big part in our settling into our new, happy home.

Kieran · 26 June 2024

Agent replied · 22 November 2024

Thanks for your kind review, Kieran it’s been a pleasure helping you settle in to your new home. Please don’t hesitate to reach out when you have any issues in future.

5/5

Trustpilot

Beth Tighe was simply exceptional in…

Beth Tighe was simply exceptional in picking up a request to return some mail to us, at VERY short notice today. Incredible response time, professional and delightful. THANK YOU!!

Craig · 26 June 2024

Agent replied · 22 November 2024

Hi Craig, thanks for your kind review, always happy to help! Best of luck in your new home. Best, Beth

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