5/5
GooglePleasant experience with this branch nice bunch of young people who where really helpful getting me moved ... definitely recommend 👍👍👍 …
Agent replied · 23 October 2024
Thanks for the amazing 5* review. Best wishes, Scott
Trusted Agent profile · Elmbridge
Gascoigne Pees Esher Sales reviews in Elmbridge
★★★★★
255 reviews across 3 platforms
31-33 High Street, Esher, KT10 9RL, Elmbridge, KT10 9RL
Part of Gascoigne Pees, see every office.
Gascoigne Pees's office in Elmbridge, at 31-33 High Street, is rated 4.1 out of 5 across 255 reviews on three platforms, including 163 Google reviews rated 4.7.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Gascoigne Pees Esher Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Elmbridge.
Reviews
Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
Google5/5
GoogleWe found Victoria to be very professional, friendly polite and accommodating. She managed our enquiries and viewings very efficiently promptly and I would highly recommend her.
Agent replied · 23 October 2024
Hello Caroline, Thank you for taking the time to leave this wonderful 5 star review for Victoria and the team at Gascoigne Pees! It is fantastic that you would recommend her from your customer experience. Best wishes, Maryjane.
1/5
TrustpilotTerrible experience
Terrible experience. Even after paying each monthly rent bang on time and spending £600 on professional cleaning, deposit not returned on time and with other spurious deductions. I had to continually chase every step of the way and generally company always fell short of expectations. Bitter experience.
4/5
GoogleWe received a great level of service and am very happy with our property. The process was straight forward and felt supported along the way.
Agent replied · 23 October 2024
Hi, Manish Thank you for leaving this review. I'm delighted to hear that everything went so well for you but if there is anything we could have done to earn that extra star, do not hesitate to contact us at review@countrywide.co.uk Kind regards, Chris
4/5
GoogleGascoigne Pees in Esher found a suitable tenant for us very quickly and were helpful when we rant into a few challenges. Thank you!
Agent replied · 23 October 2024
Hi, Laura Thank you for leaving this review. I'm glad to hear that the team found you new tenants so quickly and sorted everything out for you. If there is anything we could have done to earn that extra star, please let us know! Kind regards, Chris
5/5
GoogleSeamless service in the sale of my property, really professional. I will use them when I purchase.PositiveResponsiveness, Professionalism
Agent replied · 23 October 2024
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
1/5
TrustpilotWorst experience
Worst experience! Unprofessional staff and management!
5/5
YellExcellent, always on time ,
Great service , nice and clean cars
5/5
GoogleVictoria & Charlotte are straight talking and have a very good feel for rental properties, rates and the market. Their service, follow up and attention to detail are 1 of the the best I have come across. I would highly recommend them to anyone. Thanks for your superb help. Erich Schmidt
5/5
GoogleReally good service and helped make the move nice and efficient
Agent replied · 23 October 2024
Many thanks Jonathan for taking the time to leave this great 5* review. Best wishes, Lucy
4/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
We appreciate your feedback and are delighted with your review. If you have any comments to add, we’d be very interested to hear them.
1/5
Trustpilotnever turned up for viewing and never…
never turned up for viewing and never contacted me regarding it! so rude considering i took the day off also. very disappointing
5/5
GoogleI found Gascoigne Pees to be very professional, courteous and helpful, which made the entire experience pain-free. Victoria, in particular, was a great help through every step. I would definitely use this company again and I would strongly recommend them.
2/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
We appreciate the feedback. Please email us at review@countrywide.co.uk as we’d like the chance to understand what happened.
5/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
We appreciate your feedback and are delighted with your review. If you have any comments to add, we’d be very interested to hear them.
1/5
TrustpilotPoor
As a would be purchaser, I found them unhelpful, amateurish and not acting in their client's best interests.
1/5
TrustpilotBULLY and AGGRESSIVE style
Received BULLY and AGGRESSIVE style as a buyer. NOT recommended!
5/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
1/5
TrustpilotWarning!! Stay Away!!!
Warning! Stay away from them. They will never help you after you paid your deposit. Go and find a better company to rent a home.
5/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleVictoria Hanlon of Gascoigne-Pees was really helpful, efficient and reliable. She kept in contact and tried hard to find me a property.
5/5
GoogleRating only, no written review.
Agent replied · 23 April 2025
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleVery professional efficient, and helpful.
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you for your 5* review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Gascoigne Pees Esher Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Elmbridge.
