Every review we hold for the Elloughton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service
I have bought and sold several over the years. The service we received from the team at Bannisters was the best I have experienced. Everything from the initial meeting, the marketing and promotion and the advice was spot on. I would particularly like to thank Charlotte who's advice and guidance in completing a difficult sale was invaluable.
Clinton · 2 December 2023
★★★★★ 5/5
TrustpilotSale and Purchase in Elloughton
Let me explain that I have been in sales for most of my working life. This inevitably makes me a potentially difficult client to please. Our experiences with estate agents in the past has not been good. From the outset I wanted to deal with one person - a single point of contact - for the sale of our property. In previous experiences much fell between the cracks as we dealt with whoever picked up the phone or happened to be in the office that day. Bannisters chose Charlotte to deal with these potentially difficult customers (us).From the outset she came across as a very personable young lady to deal with and quickly established our trust that she would serve her company and us well.As things transpired the house that our family have purchased was also being handled by Bannisters.There was a potential complication in the transactions because the house that my wife and I owned was being sold while our daughter was the purchaser of the new house. Whist confidentiality wasn't an issue within our family, Charlotte acted properly throughout, recognising that she had two separate clients when it would be more common to have only one.A word of advice to anyone considering which estate agent to use. A single point of contact is to my mind crucial to a good relationship between agent and client.
Roy · 14 June 2021
★★★★★ 5/5
TrustpilotSue was the best and most helpful agent we have ever dealt with
Sue was more than helpful through the whole process of our purchase of the bungalow, she kept in touch with all parties involved and kept us fully informed on a regular basis. Sue was the most helpful agent we have ever dealt with and we would highly recommend bannisters to buy or purchase a property. Thankyou Sue for all your help.
Kevin · 11 August 2023
★★★★★ 5/5
TrustpilotExcellent
Recently sold my Mothers property through Bannisters and the service received from Sue was excellent she kept us informed throughout and the whole process was made quick and easy. All the staff at the Hessle office were friendly and efficient and I would definitely use them again
Teresa · 15 June 2021
Agent replied · 26 May 2023
Thank you Teresa for the kind words, glad you were pleased with the service.
★★★★★ 5/5
TrustpilotProfessional and personable.
I have nothing but praise for the team at Philip Bannister & Co.Everything was very professional and personable from beginning to end...ensuring that our house purchase went through smoother than we could have ever imagined.If you want friendly, efficient service with a personal touch, I thoroughly recommend.
Paul · 4 June 2021
Agent replied · 26 May 2023
Thank you Paul, pleasure to assist you on the move. Take care.
★★★★★ 5/5
TrustpilotFirst Time Buyer Purchase
Jennie was fantastic from start to finish in our buying process.
Emily · 8 August 2024
Agent replied · 11 June 2026
Thank you for the kind words, Emily. All the best :)
★★★★★ 5/5
GoogleI would just like to thank Ian and the team for all their help with my transaction -it was dealt with in an extremely efficient manner from start to finish.
Thanks again
Dawn · 24 March 2023
Agent replied · 27 May 2023
Thank you, Dawn. It was a pleasure to assist you with the sale.
★★★★★ 5/5
GoogleI cannot recommend Bannister’s highly enough. From start to finish Mathew, Ian and the staff in Brough could not have done more to ensure the smooth transition through what could have been a difficult sale. We had several agents to give us quotes but quite honestly Bannister’s stood out from the crowd.
Mathew took the time to get to know the house so he could pass on valuable information to other staff and prospective purchasers and it put our minds at rest that we could leave it all them.
We found all the staff to be very professional and nothing was too much trouble. They dealt with queries from us and the purchaser quickly and efficiently which is certainly not what we have experienced before from other estate agents and we have bought a lot of houses🤣. They really do care about their business and it shows.
Thank you all
Gill
Gill · 3 January 2025
★★★★★ 4/5
TrustpilotProfessional, Friendly & Easy to Work With
Philip Bannister exceeded my expectations. Their team was warm, responsive, and truly committed to making the process simple. It’s refreshing to deal with an agency that values people first. They kept me updated every step of the way and made renting from overseas totally stress-free. Outstanding service from an experienced team!
Juliette · 26 November 2025
★★★★★ 4/5
TrustpilotNicola and team…
Didn't realise that selling a property could be fairly stressful, but Nicola and the ladies at Bannisters reduced that feeling considerably by their knowledge, efficiency, professionalism and their inter personal skills which ultimately assisted, I am sure with the sale of the bungalow.
David · 5 February 2026
★★★★★ 5/5
TrustpilotHighly recommend
I purchased a property through Philip Bannister Estate agents and they were fantastic from start to finish. I dealt with Charlotte who was so friendly and helpful, even finding me a new solicitor when my previous one let me down. Couldn't recommend enough :-)
Laura · 17 August 2021
Agent replied · 26 May 2023
Glad you were happy with the service Laura :) take care
★★★★★ 5/5
GoogleThank you to Charlotte and Ian for their professional help of the sale of our mothers property, we had constant updates from beginning to end and a bit of a bumpy ride but Charlotte was always reassuring. My sisters and I can’t thank you enough for all what you have done for us, we would definitely recommend your services
Kind Regards
Louise Wood
Louise · 24 March 2023
★★★★★ 5/5
GoogleWe can highly recommend Bannisters whom we dealt with on the purchase of our property. Namely Ian, Matthew and Nan were brilliant throughout, responsive immediately to any enquiries and just very pleasant and professional at all times. I can’t stress enough how much they helped us to get through our purchase stress free, and were always at the end of the phone if needed, nothing was too much trouble. Thank you for being brilliant, and for all your help and support!
Penny · 25 July 2020
★★★★★ 5/5
TrustpilotThe team at Bannisters were absolutely…
The team at Bannisters were absolutely first class from the initial meeting with Matthew then working with Charlotte and Ian was a pleasure, they were very friendly helpful and nothing was too much trouble, I would not hesitate to reccomend them.
D · 10 January 2022
Agent replied · 26 May 2023
Thank you Mr Walker :)
★★★★★ 5/5
GoogleWe can highly recommend Bannisters whom we dealt with on the purchase of our property. Namely Ian, Matthew and Nan were brilliant throughout, responsive immediately to any enquiries and just very pleasant and professional at all times. I can’t stress enough how much they helped us to get through our purchase stress free, and were always at the end of the phone if needed, nothing was too much trouble. Thank you for being brilliant, and for all your help and support!
Penelope · 27 May 2020
★★★★★ 5/5
GoogleIan and the team were great. Kept us informed at every stage about our purchase.
Stephen · 24 March 2024
Agent replied · 28 August 2023
Thank you, Stephen. We hope you have settled in to your wonderful new home!
★★★★★ 5/5
TrustpilotExtremely helpful team
Jennie was amazing! We were looked after from start to finish and always had reassurance from the team especially Jennie when we needed it! Being first time buyers is so daunting but we were helped every step of the way
Becca · 20 July 2024
★★★★★ 5/5
TrustpilotExcellent Service
An efficient service from start to finish when we sold our property. Regularly communicating with us throughout the process. I felt that they actively marketed the property to buyers rather than just listing it on the internet. Would use them again and recommend them to anyone.
Mrs · 17 December 2024
Agent replied · 11 June 2026
Thank you, Diane. All the best.
★★★★★ 5/5
TrustpilotAmazing service from start to finish…
Amazing service from start to finish with Bannisters, Alex was always very response and professional and often went the extra mile to make sure I was happy with the service.5/5 - would use Bannister’s for all things houses in the future!
Oliver · 9 August 2021
Agent replied · 26 May 2023
Thank you Oliver, a pleasure to deal with you.
★★★★★ 5/5
TrustpilotJust sold our house in Hessle with…
Just sold our house in Hessle with Philip Bannister’s. Alex and the team have been great from start to finish. It was such a smooth transition and they took care of everything. Would definitely recommend!
Jade · 30 June 2022
Agent replied · 26 May 2023
Thank you so much Jade, we wish you many happy memories in your new home :)
★★★★★ 5/5
GoogleMy wife and I had a few disappointing experiences during the period of selling our property with alternative agents in the area, however Matthew, Ian and the team offered a renewed enthusiasm when we opted to utilise Philip Bannister Elloughton. Not only do they deliver an excellent service becoming of an agent they offer services out of scope as part of their engagement such as liaising with all parties solicitors, acting as point of contact for all the chain participants, agents and surveyors. Our property was sold within weeks of sourcing Philip Banister and were guided personally through the process from start to finish serving to reassure us through such a pressurised period.
Matt · 28 May 2019
★★★★★ 5/5
TrustpilotIan went above and beyond to help sort…
Ian went above and beyond to help sort this during the Covid lockdown. He always kept me informed of the situation and was in touch with my solicitor regularly asking for an update. I would highly recommend him to anybody looking to sell a house.
Heidi · 11 June 2020
Agent replied · 26 May 2023
Thank you Heidi, much appreciated.
★★★★★ 5/5
TrustpilotLong distance selling
Working from long distance to sell the house. Very helpful phone calls and emails along the way so I didn't have to come back to Hull. Full confidence in the team and particularly Jennie who kept me informed at every stage.
Elizabeth · 31 May 2024
★★★★★ 5/5
GoogleFantastic service. Nothing was too much trouble. Charlotte went above and beyond
Sarah · 24 March 2024
Agent replied · 21 June 2023
Thank you Sarah :)
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