Every review we hold for the Elloughton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFirst Class Service
We have just sold our property through Philip Bannister & Co in Hessle and cannot praise them highly enough for the excellent service we have received. We had contact with Nicola, Leah and Sue and were looked after incredibly well by all three. Our calls were always answered or returned very quickly, any questions answered and nothing ever appeared to be too much trouble. We would highly recommend Bannisters and thank them for their first class service.
Cathy · 10 September 2026
★★★★★ 5/5
TrustpilotWe have recently sold our property…3rd time lucky!!
We have recently sold our property using Philip Bannisters and would 100% recommend. Sue and her team in Hessle were supportive, honest, and efficient in managing the sale as well as my nerves as we had previously tried other local agents and hadn't managed to get over the line (for various reasons). Despite not being in their immediate local area we were very happy with everything and very appreciative of their amazing work!
Nikki · 30 June 2026
★★★★★ 5/5
TrustpilotI have recently used Philip bannister &…
I have recently used Philip bannister & Co as a first time buyer, the team were really polite whenever I had communications with them and I would particularly like to thank Nicola and Leah who communicated with me throughout and kept me in the loop, nothing seemed an issue when I had any questions and their responses were always very timely. Thank you very much for being fabulous throughout 🙂
Soph · 11 June 2026
★★★★★ 5/5
TrustpilotQuality Service
Really pleased with the service I received from Bannisters. Couldn't have been more helpful, friendly and efficient. House was photographed on the 23rd of December 2025, online the next day (Christmas Eve). It was well presented and sold on the 23rd January 2026. They also handled the purchase of my new property. Would highly recommend them. I dealt with the team in Hessle.
Andrew · 15 June 2026
★★★★★ 5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
From the start the team at bannister where professional, polite, and informative. Alex did the valuation and gave his honest opinion on a couple of matters. Then Nichola & Leah navigated us through the selling process. Most of the time they had information before the solicitors did, which was a great help. I would not hesitate to recommend Bannisters
The · 10 July 2026
★★★★★ 5/5
TrustpilotJanuary sale
In January we completed the sale of our house and Bannisters’s could not have made this any smoother. During the stressful days (no fault of estate agents) I was reassured and kept up to date throughout. Nothing was too much for Nicola who dealt with our property from the beginning. Alex was amazing at photographing our property in a hurry due to us seeing our dream home and every staff member who answered the phone was helpful and assertive. We are really grateful to have had such a positive experience throughout a really chaotic time of our lives.
Megan · 10 February 2025
Agent replied · 11 June 2026
Hi Megan & Nathan, it was a pleasure to deal with you and your lovely family. We wish you all the best in your lovely new home!
★★★★★ 5/5
TrustpilotWhat would we have done without the amazing Sue!!!!
With a not so great experience with another estate agents, we decided to put our house on the market with Phillip bannister’s. From the first phone call to having our house valued and photos taken by sue we knew we had made the right decision. Sue could not have made our house selling and buying experience any better. She was extremely knowledgeable and helpful throughout the whole process. We were kept updated regularly and made sure we felt we could always call with any queries we had. We felt listened to and never felt like “just another client” Sue even called the day before our wedding to congratulate us and wish us the best. Our house buying was on a bit of a time scale and sue did absolutely everything she was able to which ensured we stuck to this, even when it all seemed impossible, sue made it possible. It truly was an amazing experience and we can honestly say this was all down to Sue. 100% would recommend Phillip bannister to everyone, you really can tell a difference between an estate agents that are in it for more money/ business and a estate agents that truly are in it for the right reasons and that is definitely phillip bannister.
Steve · 6 January 2025
Agent replied · 11 June 2026
Sue is certainly one of the best and most experienced estate agents in the area! Thank you for the kind words, Steve.
★★★★★ 5/5
GoogleWe can't thank Charlotte enough for all the help along the way with selling our house. From start to finish, the team were amazing, professional and kept us updated every step of the way. Nothing was ever too much trouble and they made the whole process feel smooth and stress-free.
We wouldn’t hesitate to recommend Bannisters to anyone thinking of selling, a genuinely brilliant local agent who truly cares about their clients.
Thanks Charlotte and the team for all your help!
Anna · 17 November 2025
★★★★★ 5/5
GoogleTotally recommend Philip Bannister & Co! Recently purchased a house through the Elloughton office, Charlotte went above and beyond throughout the purchase process, she was professional, efficient and always so pleasant to deal with, everything ran so smoothly and I know she was working hard ‘behind the scenes’. Ian was also a top man. I’m so very grateful they were part of my purchasing process! Thank you all at Bannisters Elloughton! X
Stephanie · 17 December 2025
★★★★★ 5/5
TrustpilotVery professional and supportive service
We can't thanks Jennie enough for the support and reassurance she gave us throughout the process. Philip Bannisters were not even our Estate Agent but gave us way more support than our own. Jennie kept in touch regularly and made sure she was aware of the whole chain. She pushed things when we came to a standstill, when even our solicitor seemed to have given up. We would definitely use Philip Bannister if buying/selling again and highly recommend.
Vicky · 5 August 2024
Agent replied · 11 June 2026
Hi Vicky, thank you for the lovely comments. Jennie is fab! :)
★★★★★ 5/5
GoogleReally very pleased with the service we received from Bannisters. Matthew was a pleasure to deal with and nothing was too much trouble for him. He put in a lot of work to help us achieve the sale of our property which was much appreciated. The whole office too was friendly and very professional. We were regularly kept up to date with progress and any questions we had were always answered promptly. A first class service and we would highly recommend them to anyone.
Paul · 24 July 2025
★★★★★ 5/5
TrustpilotSimply the Best
I have been dealing with Philip Bannister's Hessle office for the past 8 years with both rental properties and the sale of property. I cannot praise them highly enough.They are all extremely professional and efficient but more than that they are kind, helpful and always have time to answer any questions. Zoe was so helpful with all my tenants,the easy ones and the difficult ones. Alex is great and his photography skills are just brilliant. Sue is a 'tour de force'! She liaises so well between buyers, solicitors and vendors - a real star!So lovely to deal with a family firm that really cares about their clients and works so hard to please all their clients.I will miss you guys so much but a massive Thank You to you All for everything you have done on my behalf. Yvonne
Mrs · 11 January 2024
Agent replied · 26 May 2023
Thank you very much, hope you are keeping well.
★★★★★ 5/5
TrustpilotI only have great things to says
I only have great things to say about buying/selling with bannister. On this occasion Nicola C was super helpful, calm, down to earth and straight to the point. Always keeping me informed of the process and next steps. It is such a stressful situation and Nicola was nothing but efficient, and nice.
Ms · 9 April 2025
Agent replied · 11 June 2026
Thank you so much for the kind words, we agree Nicola is fantastic at what she does! All the best :)
★★★★★ 5/5
GoogleFirst Rate Estate Agents! To be honest, at the time of picking our agents we did think there was much to differentiate between the three 'finalists'. This turned out to be totally wrong... the service from Bannisters was exceptional, well exceeding our expectations from start to finish! Frequent update calls showing they had been working hard in the background chasing all parties involved without rest (Ian in the sales office being the main driving force it seemed)! In the end, the fees turned out to be very reasonable considering the work they actually put in to the sale of our Dad's bungalow. Many Thanks!
Steve · 17 May 2025
★★★★★ 5/5
TrustpilotGreat experience
We have just bought our very first home with the help of Philip Bannister & Co, and we honestly could not have asked for a better experience. From start to finish the process was smooth, and everyone we dealt with was friendly, professional, and so helpful. As first-time buyers, we had lots of questions, but they always took the time to explain things clearly and guide us through. We felt really supported the whole way and are so grateful for everything they did to make it such a positive experience.
Leila · 11 September 2025
Agent replied · 11 June 2026
We hope you're happy in your first home Leila. :)
★★★★★ 5/5
GoogleThe agents were absolutely fantastic
Gave us lots of really good advice when we were navigating a tricky purchase
Ian was amazing - kept in touch and also communicated with a range of people to keep us up to date on our sale and purchase
100% recommended !!!!
Donna · 9 January 2026
★★★★★ 5/5
GoogleThe experience of buying our home through Philip Bannister's was excellent. We all know how stressful moving house is, so to have good communication every step of the way was essential and Philip Bannister's definitely delivered this!
I would recommend this estate agents as good reliable and helpful when searching for a property and during the whole process.
Just one more thing to say: Thank you
Tina
Ged · 24 March 2024
Agent replied · 21 June 2023
Thank you Tina. It was a pleasure. We hope you have settled in to your wonderful new home :)
★★★★★ 5/5
GoogleI did a bit of research and having looked at the reviews, which all seemed too good to be true to be honest, decided upon Bannisters to sell my house. Well they did not disappoint, I’d sold my house within a month of it going on the market and completed within 12 weeks thanks to them pushing things along. I think I spoke to Ian Winkle more times than my own solicitor who by the way is a credit to Bannisters. Do not hesitate in using them, highly recommend 👍
Samantha · 24 March 2023
Agent replied · 27 May 2023
Thank you Samantha, we are delighted you were happy with our service. Best wishes from Ian and the team
★★★★★ 5/5
GoogleIAN, - A DIAMOND WITH MANY FACETS
Something told me it’s my property’s fault…..
You can prepare all you like to sell what you think is lovely; You want the most, of course. The agent values and judges the market. You hold out for your top end judgement, - after all you know your property best, don’t you? And you think you’re right as the agent continues to show highly numerous viewings. No offers. The market decides. Why didn’t I listen earlier to my agent who spends 9-5 every week for 18 yrs, honing his local knowledge? In the end, I “adjusted” the Selling Price. Viewers came but only 1 ( reduced) offer. This is where Ian ran the course of the sale with astute experience. He gauged the situation of the purchaser to his selling advantage & managed the purchaser against their pending query’s and ahead, advised me with alternative options with scenarios of outcomes, when I had to make deal progressive decisions. This is where the action was. Ian was like the conductor of an orchestra, pulling the instruments to play together… but to my advantage. I always felt he was on my side. I could trust his judgement implicitly to put to the purchaser, my wants, in the way that he’d get the right result. The process wasn’t simple because of the nature of the buyer and, because my property “had issues”, - but he dit it! Selling is a hurdle, but I felt Ian took on hurdles at each bend. An agent has to bat to both sides, but I always knew Ian’s hits were for our sale, keeping it on course. Can’t thank him enough for getting this one through. Thoroughly, brilliantly, skilful…. and with humour when it was needed. (Of course, the agents’ team were there when Ian “had to eat!) Will definitely be asking Ian at BANNISTERS to sell again for us.
Sio · 24 March 2023
Agent replied · 27 May 2023
Thank you, Sue. It was a pleasure as always.
★★★★★ 5/5
TrustpilotGreat experience
We’ve just sold our house through Bannister’s at Elloughton. From start to finish we found the team, especially Ian, extremely friendly and professional, and they could not do enough to drive the sale of our home.
Chris · 12 March 2026
★★★★★ 5/5
TrustpilotExcellent
I did a bit of research and having looked at the reviews, which all seemed too good to be true to be honest, decided upon Bannisters to sell my house. Well they did not disappoint, I’d sold my house within a month of it going on the market and completed within 12 weeks thanks to them pushing things along. I think I spoke to Ian Winkle more times than my own solicitor who by the way is a credit to Bannisters. Do not hesitate in using them, highly recommend.
Samantha · 11 May 2022
Agent replied · 26 May 2023
Thank you Samantha, we wish you all the best
★★★★★ 5/5
GoogleI cannot compliment the staff at Philip Bannisters enough in helping me sell my house through a very difficult time for the housing market. Their perseverance and guidance throughout the process has been first class. In particular Ian has gone above and beyond to help in all aspects of the move, particularly once we arrived at the contract stage. If you are selling your house in the area then Philip Bannisters are the estate agent you should go to.
Simon · 5 September 2024
★★★★★ 5/5
GoogleI was over the moon with the service I received from Ian and team on a lengthy (and at times, challenging) house sale. The customer service was outstanding, always approachable, pro active and keen on open communication at all times. Ian was pragmatic and realistic with his advice and didn't fill me with unrealistic expectations.
It was the first time I have used Phillip Bannisters on a house transaction and will not hesitate to use them again.
Thank you Ian and team, one happy customer.
Tilly
Tilly · 24 March 2022
Agent replied · 27 May 2023
Thank you for your kind words Tilly. It was a pleasure to assist you with your sale and we hope to speak to you again soon.
★★★★★ 5/5
TrustpilotExcellent service throughout
We have just purchased a bungalow from Philip Bannister Estate Agents, which is shared ownership, they are a little more complex, but this firm and especially Sue McAuley the Branch Manager and Valuer, were absolutely superb, she helped us throughout, liaising with the seller and the solicitors ensuring the sale went through as quickly as possible and assisting us to deal with all the bumps in the process, Sue has a conspicuous set of skills and provides the best customer service in all spheres, as do the rest of the staff. The staff are a credit to the firm and thus we highly recommend this firm.
DARREN · 17 December 2021
Agent replied · 26 May 2023
Delighted you were pleased with the service, Darren.
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