Every review we hold for the Elloughton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent experience
I have dealt twice with Bannisters and I have only positive experiences with them. Sue and the team are fantastic and really go that extra mile to sell your property. Thanks Sue, team and Bannisters
Mark · 31 January 2025
Agent replied · 11 June 2026
Appreciate the kind words, Mark. Take care.
★★★★★ 5/5
GooglePhilip Bannisters.
Ian dealt with the sale of my property, he was very efficient, knowledgable and kept me up to date, ever step of the way.
Ian is very friendly, approachable and I would have no hesitation in using Philip Bannisters in the future. All staff were always very helpful.
Highly recommended. Thank you Ian for all your help you went above and beyond. Regards
Jennie Snead
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Jennifer · 3 January 2025
★★★★★ 5/5
TrustpilotSelling of my Mum’s home.
We used Philip Bannister to sell my mum’s house who had recently passed away. They advised on probate procedures and recommended an excellent solicitor to handle that side of things. Philip initially came to the property, measured all the rooms and advised on the best method to achieve the best price possible. We mainly dealt with Charlotte at the Elloughton branch. She kept us constantly updated on viewings and customer feedback. When the offers came in, she professionally assessed each one and advised perfectly which were best placed to complete without complications. All the staff were very understanding and we were very impressed by their professionalism and knowledge of the market. The whole process was smooth and hassle free and I wouldn’t hesitate to use again.
Charlie · 14 November 2021
Agent replied · 26 May 2023
Thank you for your kind words Charlie, it was a pleasure to have assisted you. All the best for the future.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service! The team were brilliant especially Charlotte, who has been fantastic to deal with. She got a great price for the home I was selling and also helped us to find our perfect new home. The process was straight forward and Charlotte kept in regular contact to give us updates and explain any jargon I didn't understand. She also recommend a solicitor to use (Locking's) and they were also great to deal with. Would highly recommend Philip Bannister if you're looking to sell your home. Thanks again from The Kitchings
Liv · 11 November 2021
Agent replied · 26 May 2023
Thank you both for the great feedback, it has been a pleasure to help you with the sale and purchase of both properties. Best wishes in your lovely new home!
★★★★★ 5/5
GoogleVery happy with the sale process. The property was sold prior to marketing after I made an enquiry to have the property valued as they had a potential buyer on their books keen to purchase a bungalow. Thank you to Matthew for the valuation and quick sale, and Ian for keeping me updated with any news as the sale progressed. I would recommend Bannister's Estate agents in Elloughton.
Jackie · 24 March 2023
Agent replied · 27 May 2023
Thank you Jackie, it was a pleasure to work with you.
★★★★★ 5/5
TrustpilotFirst Class Service
We sold 2 properties with Philip Bannisters this year which was a big challenge for us to relocate our whole family unit to a new area, especially with recent events…Matthew, Charlotte and Ian provided us with this service, and the only word to use to describe this service is flawless.First rate communications, efficiency and honesty, what more can you ask for when dealing with what is normally a stressful task.They were employed as my previous agents (a firm local to Bannisters) were not even checking the mortgage / purchase status of the ‘visitors’ they were sending to my home during the peak months of the pandemic. I had timewasters visiting from day 1, they were promptly dropped.I then moved to Bannisters where Matthew came to our homes, he was efficient and honest.Charlotte did an excellent job and ensured the status of every potential buyer, on the back of which the houses also sold promptly!Ian was truly outstanding when it came to pursuing solicitors…Collaboratively as a team they managed the sales in such a way that I was able to focus on more important tasks.I simply cannot recommend these guys enough.
Kevin · 17 October 2021
Agent replied · 26 May 2023
Thank you Kevin, we appreciate your your kind words. It was a pleasure to deal with you. All the best to you and the family
★★★★★ 5/5
TrustpilotFantastic team, couldn’t recommend them enough.
A big shout out to Charlotte, Jennie and the rest of the team at Bannister. They have been a tremendous help from start to finish, keeping us update constantly throughout the sale and purchase of our new family home. Despite problems early on regarding solicitor firms they constantly pursued and gave us feedback on a regular basis and kept us up to date with any communications between agents and solicitors. Cannot thank you enough team. Thank you for all that your have done!!
Rory · 15 August 2021
Agent replied · 26 May 2023
Thanks Mr Turnbull for your kind words, take care.
★★★★★ 5/5
TrustpilotSelling of Aunts property
Due to my elderly Aunt having to move into a residential home we had to sell her home. Bannisters seemed to have sold signs all around the area so we chose them to sell the property. Bannisters dealt with all the viewings and kept us informed of all feedback very quickly. Unfortunately the first sale fell through but Jennie kept us in the loop at every turn and the property sold again very quickly. This time everything went smoothly. Jennie has liaised with the buyers and solicitors and kept it all hassle free for us. Thank you to Bannisters and especially Jennie for making this difficult time easier to deal with.
Sarah · 9 August 2021
Agent replied · 26 May 2023
Thank you for the lovely review, Jennie will be delighted :) take care.
★★★★★ 5/5
TrustpilotBest local estate agents
We sold & purchased with Philip Bannister and can confidently say we chose the best estate agents in the area. Everyone we spoke to within the team were always friendly and professional. They are very proactive estate agents. This became very apparent once we started searching for our new property and having to deal with other agents. We mainly dealt with Jennie who kept in regular contact with us throughout the whole process and chased our solicitors more often than we did. It was also down to Jennie that we discovered our new home following a sale that had fallen through. Jennie thought of us and we were able to view and make an offer on the property without it needing to go back onto the very busy market.
Sarah · 8 June 2021
Agent replied · 26 May 2023
Sarah, thank you ever so much for the kind words. Jennie is over the moon that you were so happy with her service. Wishing you all the best.
★★★★★ 5/5
TrustpilotI was over the moon with the service I…
I was over the moon with the service I received from Ian and team on a lengthy (and at times, challenging) house sale. The customer service was outstanding, always approachable, pro active and keen on open communication at all times. Ian was pragmatic and realistic with his advice and didn't fill me with unrealistic expectations. It was the first time I have used Phillip Bannisters on a house transaction and will not hesitate to use them again. Thank you Ian and team, one happy customer. Tilly
Tilly · 21 May 2021
Agent replied · 26 May 2023
Thank you for your kind words Tilly. It was a pleasure to assist you with your sale and we hope to speak to you again soon.
★★★★★ 5/5
GoogleI cannot recommend Bannisters highly enough. Throughout the whole process from initial visit and valuation to chasing the solicitors as we approached completion they were excellent - always business-like, but polite and friendly, knowledgeable, practical, fantastic communicators and very easy to deal with.If I could give 6 stars I would!
Tim · 24 March 2024
Agent replied · 25 July 2023
Thanks, Tim. It was a pleasure to deal with you.
★★★★★ 5/5
TrustpilotThank you ❤️
Cannot express how professional and helpful the whole team at Bannisters are! Special thanks to Jennie and Nicola, your care was much appreciated. Thank you xx
William · 19 February 2026
★★★★★ 5/5
GoogleFrom the first day Matthew visited us to the date of completion the service we received from Philip Bannister was impeccable. Matthew, Ian & Charlotte provided help and advice all through the process. Charlotte was our main point of contact, we cannot praise her highly enough as she was always happy to offer advice and assistance whenever we had any queries from day one to the day we completed. We decided to proceed with Philip Bannister as they stood out as being fully engaged with our house sale and were enthusiastic about our home. They have an expert knowledge of the local housing market and gave an accurate valuation of our property. We would highly recommended them to anyone considering selling their home.
Paul · 24 March 2024
★★★★★ 5/5
TrustpilotFantastic experience from start to…
Fantastic experience from start to finish. Thank you so much Sue. Excellent service and support throughout the whole process.
Gillian · 2 June 2025
Agent replied · 11 June 2026
Thanks for the kind words, Gillian.
★★★★★ 5/5
TrustpilotThe wonderful team at Elloughton
The wonderful team at Elloughton, Ian, Mattew, Alex and Charlotte helped me and my parents navigate a house move in circumstances that could have been quite stressful. The proffessionalism, helpfulness and genuine friendliness and care have been appreciated so much. My father suffers with dementia and Bannisters went out of their way to ensure that things went as smoothly as possible. The Coronavirus Pandemic meant that the move had to be delayed twice but Ian kept in touch, and his ever-cheerful attitude helped us remain positive. I thoroghly recommend Philip Banister Estate Agents and I will definetly use them again.
Nicky · 5 June 2020
Agent replied · 26 May 2023
Thank you Nicky, we are so happy you were pleased with the service.
★★★★★ 5/5
TrustpilotPhilip Bannister & Co from the…
Philip Bannister & Co from the beginning of the process of marketing our home, right through to the sale process all staff were amazing. Everyone was extremely helpful and went above and beyond.The marketing of the property was very professional and well presented.Once we had sold the property and to the day we moved, Ian was most helpful with providing information and keeping our Solicitor well informed. The comment from our Solicitor was "Ian is a credit to Philip Bannister & Co, this is why we should continue to use local estate agents, even if it costs more than online estate agents. It made the whole selling process a lot more seamless".Thank you for all your hard work.
Mr · 17 April 2020
Agent replied · 26 May 2023
Ian will be delighted at such wonderful feedback, thank you so much. Take care.
★★★★★ 5/5
TrustpilotPhilip Bannister & Co from the…
Philip Bannister & Co from the beginning of the process of marketing our home, right through to the sale process all staff were amazing. Everyone was extremely helpful and went above and beyond.The marketing of the property was very professional and well presented.Once we had sold the property and to the day we moved, Ian was most helpful with providing information and keeping our Solicitor well informed. The comment from our Solicitor was "Ian is a credit to Philip Bannister & Co, this is why we should continue to use local estate agents, even if it costs more than online estate agents. It made the whole selling process a lot more seamless".Thank you for all your hard work.
Mr · 17 April 2020
Agent replied · 3 June 2023
Ian will be delighted at such wonderful feedback, thank you so much. Take care.
★★★★★ 5/5
TrustpilotGreat service :)
We have dealt with most of the staff at Bannisters, hessle, They are all lovely, approachable and most importantly look after you regardless of whats happening. My family have had a bad 18months but through it all Sue, Charlotte, Alex and Jennie were fantastic. They kept in touch from start to finish, i knew exactly what was happening and sold my parents quite quickly. My house is now on the market and im buying another all through these guys. Trust them completely to look after what i need to happen.
Tracy · 10 April 2020
Agent replied · 26 May 2023
Thanks for the kind words Tracy, hope you are keeping well.
★★★★★ 5/5
GoogleAll the people at Phillip Banister were brilliant. A special mention has to go out to Charlotte, Mathew and Ian at the Elloughton branch. They were excellent.
Steve · 9 January 2026
★★★★★ 5/5
GooglePhillip Bannisters went above and beyond with the purchase of my new home especially Ian and Charlotte nothing was too much trouble and I would have no hesitation in recommending them
Susan · 17 November 2025
★★★★★ 5/5
TrustpilotBEST CUSTOMER SERVICE
Just can't thank Alex,Sue,Zoe and the lovely team at Bannister's in hessle enough. We have received the most professional and caring service at all times during a long drawn out process. They kept us informed all the way and we knew they were always there for us when we needed support. Alex was always positive and so friendly. We wouldn't recommend any other estate agents, so once again, thank you all.
Eddie · 1 September 2021
Agent replied · 26 May 2023
Thank you Mr Sinclair, it was a pleasure to deal with yourself and Mrs Sinclair for the sale of your property and finding you a new rental property. We wish you all the best.
★★★★★ 5/5
GoogleFrom the beginning on the sale of my house I found Bannisters supporting always in contact, answer questions immediately, kept me updated on everything that was happening, friendly manner and professional, Charlotte was amazing, we spoke constantly on matters that needed to be sorted and she kept the Solicitors on there toes.
Christine · 24 March 2025
★★★★★ 5/5
TrustpilotI'd like to take this opportunity to…
I'd like to take this opportunity to thank Nicola at Philip bannister with regards to my property.
Ashley · 29 April 2025
Agent replied · 11 June 2026
Thank you Ashley, pleasure to deal with you :)
★★★★★ 5/5
TrustpilotProperty Sale
Huge thank you to the Hessle team, in particular Sue; you have been so supportive through a very testing sale( buyers solicitors!) and have always gone the extra mile. I have used Bannisters regularly over the last 10 years and have never had a bad experience! I can whole heartily recommend Philip Bannister and his team, reasonably priced, courteous and efficient. Thank you for all your support.
Karen · 7 February 2022
Agent replied · 26 May 2023
Thank you for your lovely words Karen, take care.
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