Every review we hold for the Ellenbrook Village Centre office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleFrom the majority of reviews Sellwell has an overwhelmingly good reputation. However both my experiences with them haven't been positive. It's unfortunate that due the monopoly of properties within the Worsley Walkden area they look after we will inevitably be in contact again. Hopefully third times the charm.
My experience in 2018 was poor buying my first house. But this time has compelled me to write in about them. I enquired about a property between Christmas and new year. I was assured I'd be sent an email confirming the dates, this didn't happen and it took me ringing them January 3rd (morning of the viewing) to ensure the visit went ahead. The reason I hadn't had the email is the email address wasn't address correct. Within the three calls I've had with Sellwell regarding the property in question, they had to re-enter my details each time. Including name, spelling, and if I was a first time buyer... despite my records being on there previously as they were eventually able to tell me my property at the moment, because I'd bought my current home through them. During the first call they were more bothered about getting my current house on the market than getting me a viewing despite me explaining I didn't need to sell this house to purchase the one in question. Begs the question what the GDPR policy of Sellwell is like?
Coming to January 3rd , what I will say is the lady that showed us the property was utterly lovely. No hard sell, no fluffing answers. Just thoroughly professional. We viewed the property at 11:45am and spent 25 minutes looking round. By 12:46 I had a call informing me an offer had been put in. I said I'd like to discuss things with my partner to ensure we'd like to progress as she's 7 months pregnant but we are very keen and would most likely be making an offer and I was assured I'd get the afternoon to think. By 1:29pm the very same day I'd been told the property was off the market. I'd understand if a chain was involved, however the property was vacant. Whilst I appreciate this isn't entirely the estate agents fault the lack of control in regards to the seller and the consultation throughout has been thoroughly disappointing.
Twice with Sellwell, twice unhelpful.
Matthew · 22 May 2023
★★★★★ 5/5
GoogleThank you so much to everyone at Sell Well for all their help on our journey to buying our first home! Our case took a lot longer than we hoped but the amazing staff at Sell Well were there to support us every step of the way, always answered all our questions, got back in touch quickly, chased things up for us constantly and kept us in the loop with what's going on!
A special thanks to Mel who always went out of her way for us and did the most. We also worked with Andrew our mortgage advisor (who we were introduced to through Sell Well) and he was very professional and on the ball with getting things done - thank you very much for all that you both have done.
I definitely recommend Sell Well and have already spoken highly of them to my family and friends who are currently in the market and search for a property.
Maariyah · 22 May 2023
★★★★★ 5/5
GoogleMy house buying journey is over 1 year.
I bought my first house through sell well estate agent. I am quite pleased with their service. I booked a last minute additional viewing on my Annual leave. The team arrange my viewing quickly. As I am working full time, difficult to arrange specific date/ time with other estate agents.
I have got five star experience. Their response is very quick. They really give the best service for clients.
Whether I am home seller or buyer, I would definitely use sell well again.
Thanks Rabecca, Clair, and Katie.
I wish you all the best,
May
May · 22 May 2023
★★★★★ 5/5
GoogleI cannot praise the team at Sell Well enough - especially Clair who was fantastic throughout what became a very long and complicated process. Constant communication, great updates, even though Sell Well were the agent acting on my purchase - I felt like Clair was on my side the whole time. When we hit bottle necks Clair was always ready with a solution or advice, and without her I don’t know if we would have got the purchase over the line. Fantastic to work with.
Jordan · 22 May 2023
★★★★★ 5/5
GoogleWe recently sold our house in Ellenbrook through Sellwell.
From start to finish, we found the team to be friendly, helpful and professional. Our house had a lovely write up and was very well represented in the brochure, and online.
We were lucky to sell to the first couple who viewed, and who offered over the asking price.
Katie kept us updated throughout the whole process. We completed exactly four months after our house went on the market, and the day of completion went more smoothly than we dared to hope.
We can highly recommend Sellwell. Their fees are very competitive, good value, and they get the job done.
Carolyn
Timedancer · 22 May 2023
★★★★★ 5/5
GoogleExtremely happy with Mel and her team.I previously had bad experience with other agencies in south Manchester with 0 communication or trying to sell additional services than genuinely helping but sell well are the best agents in Manchester. They are responsive over emails /calls. They helped in negotiating with the price and were excellent in chasing stakeholders regularly and pushing sale on time. It’s a shame that they are not ubiquitous in Manchester and should think about expanding in South/central Manchester as the agents dominating in south Manchester are hopeless.Thanks for playing a huge role in creating positive experience for us.
Su · 22 May 2023
★★★★★ 5/5
GoogleJust sold my house a week ago and would just like to say a big thank you to the girls at Sell Well, especially Clair who has been a superstar, keeping me up to date every step of the way and answering any queries I had. It may have taken a bit longer than anticipated (nothing to do with Sell Well!!), but we got there in the end, so thank you so much and keep up the good work! xx
Joanne · 22 May 2023
★★★★★ 2/5
GoogleSell well valued our house and Karen the lady was polite and very nice but we felt she over valued our property in the current climate and decided not to put ours up for sale with them.
A house we have now purchased was up for sale with Sell well. We did not find it easy to get a viewing after contacting them as they didn’t return calls. I didn’t find them helpful when trying to put in offers either. The different staff don’t appear to share or store information so that they have it to recall when you call up so it gets frustrating. I didn’t like the attitude of some of the staff towards me or how they seemed to belittle another member of their staff to me on the phone ( a oh you told her, well that doesn’t count sort of thing). They also told me we hadn’t sold our house if we didn’t have the memorandum of sale when we had. I found talking to them stressful. In the end we just talked directly to our vendor as saved miscommunications via sell well.
Mel was helpful at the last few days when there were issues with things our vendor needed to do for their own purchase to us allow us to exchange and complete on their house. Holly was always lovely when I spoke to her and easy to talk to.
Overall though myself and my husband wouldn’t like to have to deal with Sell well again either to buy or sell a house.
Katie · 22 May 2023
★★★★★ 5/5
GoogleA huge thank you to Clair and the team who have been nothing but amazing the whole way through the process of buying my house! Whilst the journey hasn't been smooth (no fault of the agents) Clair was so supportive and did do everything she could, dealing with all parties and regularly following up with solicitors on both sides to maintain momentum. We got there in the end, and I couldn't be happier. Thank you all for the fantastic service.
Yinka · 22 May 2023
★★★★★ 5/5
GoogleThanks for all your help in our house move. Would particularly like to thank Tia for guiding us through the process and having such an approachable and friendly attitude throughout, it made the whole process much less stressful. Thanks!
Nicholas · 22 May 2025
★★★★★ 5/5
GoogleSuch excellent service from start to end with Sell Well. Constantly kept up updated and always contacted/chased all parties when required. Our sale wasn’t so straight forward at times and Mel and the sellwell team always did the very best and went above and beyond to ensure we got to completion as efficiently as possible. They were very professional and helpful. Mel was fantastic and took away our worries. Definitely recommend Sell Well after using other estate agents previously.
Beckyjane · 22 May 2023
★★★★★ 5/5
GoogleI have been shown around a couple of houses by Julie of Sell Well. She was knowledgeable and professional throughout, She got a feel for what I’m looking for in a house and has guided me appropriately!
Debra · 13 November 2025
Agent replied · 13 May 2026
Hello Debra,
We truly appreciate your positive feedback. It’s wonderful to know that our service met your expectations. Thank you for taking the time to share your experience.
★★★★★ 5/5
GoogleSellWell have been fantastic to deal with on our house search up to now. Julie was great showing us round a recent property and had all the information to hand for any questions.
Sam · 13 July 2025
★★★★★ 5/5
GoogleSell Well recently sold a property for us. We obtained 3 valuations and Sell Well were spot on, one other agent undervalued the property considerably.
Our first buyer pulled out of the purchase, but Sell Well quickly found another buyer. Communication was good throughout.
Thanks to Katie in particular who was great and always friendly and cheerful.
Having dealt with a couple of other local agents in the past few years I would definitely recommend using Sell Well.
K · 22 May 2023
★★★★★ 5/5
GoogleWe were met at the property by Jasmine at the arranged time she showed us around the property in a polite and professional manner and answered all our required questions.
Christine · 13 January 2026
Agent replied · 13 May 2026
Hello Christine,
Thank you for sharing such a wonderful review! We’re so grateful for your support and are delighted you had a great experience.
★★★★★ 5/5
GoogleMel and the team worked tirelessly to get our transaction moving forward ans unblock the chain when it felt like our transaction was never going to complete. Can't preaise their work ethic and communication enough, many thanks!
David · 22 May 2025
★★★★★ 5/5
GoogleSellwell have been incredible with communication and ways to encourage interest in our property. They are such lovely people too! Tia managed our sale and she was so helpful. I would highly recommend.
Hannah · 13 December 2025
Agent replied · 13 May 2026
Hello Hannah,
Thank you for the wonderful feedback. We’re delighted that everything met your expectations
★★★★★ 5/5
FacebookThank you so much to everyone at Sell Well for all their help on our journey to buying our first home! Our case took a lot longer than we hoped but the amazing staff at Sell Well were there to support us every step of the way, always answered all our questions, got back in touch quickly, chased things up for us constantly and kept us in the loop with what's going on! A special thanks to Mel who always went out of her way for us and did the most. We also worked with Andrew our mortgage advisor (who we were introduced to through Sell Well) and he was very professional and on the ball with getting things done - thank you very much for all that you both have done. I definitely recommend Sell Well and have already spoken highly of them to my family and friends who are currently in the market and search for a property.
Maariyah · 2 March 2023
★★★★★ 5/5
GoogleSell Well have been amazing throughout the whole process, I couldn't fault them at all. The personal service they provided was fantastic, and they were always on hand to answer queries when needed - even if it's just responding to a panicked text message late at night (thanks Karen!). I would 100% recommend Sell Well and already have done to friends. Thanks again for all your help and support.
Nicola · 22 May 2018
Agent replied · 8 June 2023
Thank You for your kind review Nicola, it was a pleasure; all the best from The Sell Well Team
★★★★★ 5/5
TrustpilotJulie is very lovely and welcoming
Julie showed us around the house and answered the queries very professionally. She is very lovely and welcoming, easy to talk with, great house viewing experience.
Penny · 27 September 2026
★★★★★ 5/5
GoogleI would like to express my gratitude to sell well team, in particular Melanie who handle the transaction. The team is responsive and professional. They cover each other when someone is not in office or unavailable. Melanie is good listener and always provide good advice. Importantly, she did good job in facilitating during the process. Thanks for the team and Melanie
Wendy · 22 May 2024
★★★★★ 5/5
GoogleBig thank you to Julie and the Sell Well team for our viewing. They were very helpful and quick to get us a viewing and Julie was very friendly and informative when showing us the property
Amy · 22 May 2025
★★★★★ 5/5
GoogleJulie showed me around a flat today and I have never had a better experience with Someone. Julie was incredible and I couldn’t be more thankful for their time.
Thank you Julie for an amazing experience
Christopher · 22 May 2025
★★★★★ 5/5
GoogleFirst time viewing houses to buy with my partner and Julie from SellWell was very helpful when viewing a house she was lovely to speak to and was also professional and explained everything we needed to know about the house, I would definitely want her help again!
Chloe · 30 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.