Sell Well Online Worsley reviews

★★★★★ 1/5

Google

Not a great experience as a buyer. How we were treated has acted as a warning of how potential buyers will be communicated with - it has totally put me off using sellwell as an upcoming seller. SELLERS BEWARE. There was a complete lack of flexibility for viewings. Having seen the property coming soon via instagram I contacted straight away. The customer service was awkward to say the least. The first available viewing day we were unfortunately away. The next available viewing day my partner could only view in the afternoon due to work meetings. We were given a morning slot but as in attached email response implies, they don't want to go 'back and forth' to a property that is only 10 minutes away from their office, whilst the owners were at work all day, despite it being their job.....This was extremely frustrating. The Tuesday I attended the morning viewing. Despite the emails message, I I was the first viewer of the day. I put an offer in despite the risk my partner hadn't viewed it yet. Despite my partner later being offered to view the property towards the end of the week, it was suddenly best and final offer on the Wednesday! We complained on the phone but they didnt care. I also note then on their instagram regarding the property that they advertised it had more buyers who missed out.... probably because they did 2 days of viewings before best and final whilst promising viewings for others that they would never uphold. We were willing to offer 25k over asking on this property but only went to 10k due to my partner not having had the opportunity to see it. We wouldnt want to give them the commission based on the dreadful service. We have found another property from an agent that actually treated us with respect. Would not recommend.

A · 4 June 2026

★★★★★ 5/5

Trustpilot

My sister recommended Sellwell based in…

My sister recommended Sellwell based in Worsley, as we were selling our dads property, and she has used Sellwell on a couple of occasions in the past. Sellwell did not disappoint. It wasn't a straight forward sale as the house was in trust but Claire came up trumps on numerous occasions, for which we are truly thankful. Claire kept us informed every inch of the way even when the sale looked in danger. She even kept us informed us more than our solicitors. I am sure without Claire and the staff at Sellwell our property would have fell through, but they have kept at it through many obstacles and we exchanged last week and due to complete on Wednesday.

Mr · 20 September 2026

★★★★★ 5/5

Trustpilot

This is the 3rd time we have used…

This is the 3rd time we have used Sellwell Worsley to both sell and buy. This time the selling experience was particularly difficult towards the end, but not because of Sellwell. Mel and in particular Claire who was our sales progressor were outstanding throughout the process to get us over the line when it came to exchanging contracts and a completion date agreed. Claire always went above and beyond. I would definitely not hesitate to recommend Sellwell. From the start dealing with Karen, Mel, Claire and all the other girls, nothing was too much trouble and they were all always very approachable, knowledgeable and professional in dealing with our sale. Thank you to you all from Kath, Barrie and Paul.

Kath · 17 September 2026

★★★★★ 5/5

Google

Working with the team at Sell Well, Ellenbrook has been an absolute pleasure from start to finish. From the initial discussions and information gathering through to the professional photography that beautifully showcased our family home of over 55 years, every step was handled with care, expertise and professionalism. Selling a much-loved family home is never easy and brings with it a real tug on the heartstrings. However, the team at Sell Well made the entire process as smooth and stress-free as possible. Their attention to detail and genuine understanding of the emotional significance of the sale were second to none. We left the team in complete charge of our home, which was vacant and ready for sale, and they managed everything with complete professionalism. They worked closely with us, our solicitors, the purchaser and all parties involved to ensure the sale progressed as smoothly as possible. Whilst the process was not a quick one, as property transactions rarely are, the team did everything they could to keep matters moving forward efficiently and in a timely manner. We cannot thank the team enough for the way they handled every aspect of the sale with such care, dedication and attention. Their support throughout what was an emotional journey for our family was invaluable. We would have no hesitation whatsoever in recommending Sell Well, Ellenbrook to anyone looking to sell their home

Ian · 13 September 2026

★★★★★ 5/5

Trustpilot

Exceptional Service

Working with the team at Sell Well, Ellenbrook has been an absolute pleasure from start to finish. From the initial discussions and information gathering through to the professional photography that beautifully showcased our family home of over 55 years, every step was handled with care, expertise and professionalism. Selling a much-loved family home is never easy and brings with it a real tug on the heartstrings. However, the team at Sell Well made the entire process as smooth and stress-free as possible. Their attention to detail and genuine understanding of the emotional significance of the sale were second to none. We left the team in complete charge of our home, which was vacant and ready for sale, and they managed everything with complete professionalism. They worked closely with us, our solicitors, the purchaser and all parties involved to ensure the sale progressed as smoothly as possible. Whilst the process was not a quick one, as property transactions rarely are, the team did everything they could to keep matters moving forward efficiently and in a timely manner. We cannot thank the team enough for the way they handled every aspect of the sale with such care, dedication and attention. Their support throughout what was an emotional journey for our family was invaluable. We would have no hesitation whatsoever in recommending Sell Well, Ellenbrook to anyone looking to sell their home

Ian · 8 September 2026

★★★★★ 1/5

Trustpilot

Not what I expected....

I selected SellWell (SW) from three well rated local estate agents who initially assessed my property. There was little to separate the three, hence I selected SW based on their location and the quality of their initial visit. Following the selection of SW, the same representative visited again to scan the property and once more demonstrated professionalism and competency, hence I give a well earned star for this. Unfortunately my experience deteriorated from thereon in. I had explained at the onset why it was just I dealing with the property as the other executor had little time due to caring 24/7 for a terminally ill parent, but no, SW now insisted that they must be involved throughout (albeit in the event inconsistently). One star lost SW for insistence then inconsistence! Eventually I received the draft advert. It was well written, but there were some errors and omissions. SW cited the shower room had been extended. I have known this house my whole life and it definitely had not. But incredibly this led to some debate! Likewise my legitimate claim that the property was Freehold was rejected. Another star lost for pointless confrontation. Once marketed, there were three viewings during the first week. Two of them were booked just 15 minutes apart? During that week, continuity at SW became an issue, as the multiple points of contact that I received led to me having to re-explain. At this point the storyline for my property was not long. How hard can it be to maintain a dashboard of information so that each SW rep has the same information? Another star lost for lack of continuity. I had to submit a lot of paperwork to SW, which to some extent I anticipated. I use a very common shortened version of my quite ordinary name. I sign off with the short name and my email address contains the same. This name was used throughout until SW received the will. Then they ‘had’ to use my full legal name? But then SW subsequently referred to me as ‘both’ and 'blank'! The house sold during the first week, but after three months the sale fell through. At this point SW were out of contract and I strongly considered changing agents. Ultimately I decided that they were in a position to immediately market again, so in the interest of expedience I decided to proceed with SW. The property was remarketed and immediately attracted two viewings. SW sent two viewing letters, now addressing me as ‘The Estate of the Late ***’. This ongoing refusal to use my preferred name informed me that I had clearly made a mistake allowing SW to continue. Their contract was terminated by return. Final star lost for being ‘impolite’. Interestingly whilst the house was under offer, I appointed the SW recommended solicitor, who was quick to respond with a list of all documents required. Upon submission of the documents, they asked me how I would prefer to be addressed? If the legal profession can do this why can’t SellWell? The solicitor also confirmed that the house was Freehold.

Five · 8 September 2026

★★★★★ 5/5

Google

Sell Well have helped me through a very difficult and challenging sale of my property. They have proved to be competent, efficient and totally professional in all my dealings with them. I would completely recommend them. They have an experienced team of people to deal with every aspect of buying and selling a property. However I must express special thanks to Claire, our sales progressor, who has been outstanding, always there at the end of the phone and who is simply someone who gets the job done in the best possible way. Thank you Claire and Sell Well who live up to their name. Julie Ryan

Julie · 4 September 2026

★★★★★ 5/5

Google

We recently sold our property through Sell Well, and whilst there were issues along the way with the chain…Sell Well really supported us and offered advice and guidance at every step. Special shout out to Katie Lightfoot, who took every single one of my calls with enthusiasm, even when I’m sure she was sick of hearing my voice!! She made the whole process seamless and tried her upmost everyday to get to completion. Also wanted to mention Tia, who in the initial stages offered us great advice, and was just so lovely everytime we spoke to her!

Emma · 4 September 2026

★★★★★ 5/5

Google

Tia and the team have been great, from start to finish. A pleasure to deal with and supportive. As first time sellers we were grateful for the communication and updates we received. Tia took a proactive approach and would follow up with everyone involved without us having to ask. Tia was the middle person in everything, she handles everything very professionally and I would call her again if I was lucky enough to have another house to sell! Thank you to Tia, Mel, Claire who helped us. Tia especially for letting me call you all the time - you were amazing support, nothing was ever too much of an ask and you really spent the time to understand our situation. Thank you.

Claire · 4 January 2026

★★★★★ 5/5

Google

Wonderful customer service from Julie and the sell well team. Julie is very friendly and professional. Always happy to answer any questions around the property we viewed and are in the process of buying, she told us everything about the property like it’s her house 😀. She was very patient with me and my family. On an occasion we ran late, she was very empathetic with me. Kudos to the team for the great experience we’ve had.

Patrick · 4 September 2026

★★★★★ 5/5

Google

Julie has been absolutely amazing for the viewing! So friendly and professional, she made me feel totally at ease and was very welcoming. Julie answered all my questions and took the stress out of house hunting away. She's an absolute credit to you. Claire was absolutely brilliant throughout the sale of the property. Very prompt at replying and always on the other end of the phone to answer any questions. She made a stressful time much more manageable and I can't thank her enough! As with Julie, Claire is an absolute credit to your team.

Louise · 4 December 2025

★★★★★ 5/5

Google

Sellwell by far beat other estates agents hands down only wish the house we purchased was through them as well unfortunately now however 100% recommend especially for selling our house they were amazing. They actually sold it twice over as first buyer pulled out. If it wasn’t for Rebecca constantly being on the ball and consistently keeping us informed and chasing all the different solicitors and branches of the tree etc I would have gone in sane. Rebecca was just amazing and I’m sure I did her head in at some point being impatient and on tenterhooks most of the process. I can’t imagine how much more stressful the process would have been without Rebecca (and Mel when Rebecca was off) that this would have been. Thank you Rebecca and the sell well team for a successful sale! Wishing you all the best and a merry Christmas (it’s only 5 weeks away)!

Leanne · 4 December 2025

★★★★★ 5/5

Google

I can’t recommend Sell Well Estate Agents enough! We are buying our new home through them, and Claire has been amazing from start to finish. Throughout the process we experienced several delays and struggled with a lack of communication from solicitors. Claire consistently went above and beyond to chase updates, keep everyone informed, and push the sale forward. She was always able to get answers when nobody else could! Claire genuinely cared about getting our move over the line and never gave up, even when things became complicated. Her professionalism, persistence and communication made such a difference. Buying a house can be so stressful, but having someone like Claire fighting your corner makes all the difference. Thank you so much, Claire, for everything you’ve done, we are super grateful!

Alisha · 4 August 2026

★★★★★ 5/5

Google

I can’t recommend Tia at Sell Well highly enough. From start to finish, she has been absolutely amazing in helping to sell my house. Tia was professional , knowledgeable, friendly, and always kept me updated throughout the whole process.Nothing was ever too much trouble, and she was always on hand to answer any questions and offer reassurance whenever I needed it. Selling a house can be stressful, but Tia made the experience so much easier with her dedication, excellent communication, and genuine care. She went above and beyond to make sure everything ran smoothly, and I always felt like I was in safe hands. Thank you so much Tia, for all your hard work and support. I wouldn’t hesitate to recommend you to anyone looking to buy or sell a home

Kelly · 4 August 2026

★★★★★ 5/5

Google

5 Stars I recently bought my new home through Sell Well, and I was really pleased with the service I received. A big thank you to Tia, who was friendly, professional and always quick to respond whenever I had a question. She kept me updated throughout the process and helped make what could have been a stressful experience feel straightforward from start to finish. I really appreciated all of your help and wouldn't hesitate to recommend Sell Well to anyone buying or selling a property. Thanks again!

Dan · 4 August 2026

★★★★★ 5/5

Google

I recently attended a viewing at the property and was greeted by Julie. She was extremely polite, professional, and knowledgeable, and was able to answer everything I wanted to know about the property. Even after the viewing, Julie continued to be incredibly helpful and responsive with any queries I had. Her friendly and professional approach made the whole experience very positive. I would highly recommend Julie for her excellent customer service and professionalism.

Jamie · 13 September 2026

★★★★★ 5/5

Trustpilot

I recently attended a viewing at the…

I recently attended a viewing at the property and was greeted by Julie. She was extremely polite, professional, and knowledgeable, and was able to answer everything I wanted to know about the property. Even after the viewing, Julie continued to be incredibly helpful and responsive with any queries I had. Her friendly and professional approach made the whole experience very positive. I would highly recommend Julie for her excellent customer service and professionalism.

Jamie · 8 September 2026

★★★★★ 5/5

Google

We recently sold our property with sell well . Although this was very stressful and took a while for the sale to complete because of some complications, Tia kept us upto date every step of the way and helping in anyway that she she could to keep things moving along .From start to finish we would highly recommend sell well for selling or buying your property .Thanks again Tia for all your help you were brilliant 😊

Claire · 4 December 2025

★★★★★ 5/5

Trustpilot

Perfect from start to finish

Perfect from start to finish. We had 3 valuations but Sellwell came across really professionsal and offered us a great deal. Karen come out to value and photograph/video our home and we achieved our asking price. The for sale board went up straight away and once sold (which was the day after) the under offer board went up. I dealt with Claire in the office who regularly called to offer advice and keep us updated. Great bunch of estate agents, would highly recommend

Paula · 17 July 2026

★★★★★ 5/5

Google

Sellwell have been brilliant from start to finish with our house sale. I particularly want to express my biggest thanks to Claire who became our go to person, from chasing solicitors to just answering some general questions we had about the process. They say moving is one of the most stressful things you can do but with Sellwell, they genuinely made the process so much easier 😊.

D · 1 October 2026

★★★★★ 5/5

Google

Sellwell sold my dad’s property and pushed it through as quickly as possible, taking away as much stress as they could. The solicitor they recommended was fantastic, but the buyer’s solicitor was very slow and didn’t seem to do anything unless Rebecca chased them and put some pressure on them. The estate agent my dad bought through barely communicated with us either, which made things even more frustrating. Rebecca was brilliant throughout the whole process, keeping us updated and doing everything she could to keep things moving. We definitely wouldn’t have moved so quickly if it wasn’t for Rebecca pushing everything through and staying on top of everyone involved. Thank you Sellwell for all your hard work. I would recommend them to anyone!

Karen · 4 July 2026

★★★★★ 5/5

Google

I would strongly recommend Sellwell to anyone selling their home. Karen was professional and friendly when she came to value the property, and the photographs were excellent. Thanks to the marketing, I accepted an offer within a few weeks. Rebecca was fantastic throughout the sale process, keeping me informed every step of the way. She was far more proactive than the estate agent involved in my purchase and worked hard to keep everything moving. The buyer’s solicitor was particularly slow, but Rebecca regularly chased them and helped push the sale through as quickly as possible. A big thank you to Karen, Rebecca and the whole Sellwell team for their excellent service.

Geoff · 4 July 2026

★★★★★ 5/5

Google

I cannot recommend Sell Well Estate Agents highly enough. They have been amazing throughout the entire process of selling my house. The whole team was professional, friendly, and always kept me fully updated every step of the way. Sell Well handled all of the viewings for me, making the process as stress-free as possible, and their communication was excellent from beginning to end. If you're looking for an estate agent that genuinely cares and provides outstanding customer service, I would highly recommend Sell Well. Thank you to Claire and the whole team for making what can be a stressful experience so much easier. ⭐⭐⭐⭐⭐

Hayley · 4 July 2026

★★★★★ 5/5

Google

We dealt with Claire at Sellwell. Sometimes our experience was stressing us out at times with the longevity of the house buying process but as first time buyers, Claire put us at ease and kept us as updated as she could and also did the chasing around the create a transparent process. It’s a very stressful experience buying a house but a little less stressful with Claire and Sellwell. Thank you all for the moving in gifts and vouchers. All the best.

Jonathan · 4 July 2026