Every review we hold for the Egham office, from every platform, shown as written. First names only.
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5/5
GoogleIt's glad to see improved service with from the company. Ben worked diligently for finding our new tenant, Della and Dean from the Admin and Accounts teams followed up all the paperwork in a timely fashion. I would highly recommend landlords to use the full management service with Yourmove Egham!
Vivien Β· 6 February 2021
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5/5
GoogleYour Move has been so supportive and helpful throughout our time with them. I'd like to give special regards to Gabby Casson, she was prompt and always extended her helping hand to us.
Being international students the support that we got was marvelous and all that we needed.PositiveResponsiveness, Quality, Professionalism, Value
Shruti Β· 26 October 2020
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5/5
GoogleVery helpful with the application as a whole. Definitely recommend as they are able to guide you in every way. Always respond to emails fast, thank you for helping us find our property π«Άπ» β¦
Toby Β· 6 February 2023
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1/5
Google71 Reviews and 31 have given them 1 star..... AVOID THEM.
They have no respect, totally unprofessional service and they never reply/respond to emails or calls. We are not the only one's who have had issues with this firm and if we continue to use them, we will not be the last.
Milton Β· 7 February 2020
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5/5
GoogleVery very professional and helpful staff. Was helped out by Cameron to secure a house for our 2022/23 university year. Great guy and great service, very pleased and excited to move in!! Thanks again
Jesse Β· 6 February 2023
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5/5
GoogleCameron dealt with me and my housemates and I have come out of the interaction with nothing but positivity. He was very efficient, and welcoming, allowing us to ask any necessary questions. Very helpful!!
Kyle Β· 6 February 2023
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5/5
GoogleVery good agency and very helpful.
Many thanks for Georgia She was the best agent many thank for your help. Are the best thank you so much
Ana Β· 11 July 2023
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5/5
GoogleCustomer service was great! In particular our agent Cameron helped us find good houses to rent within our price range as well as throughout the process. Good for students, would recommend.
Saffron Β· 6 February 2023
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5/5
GoogleFantastic service, Your Move (Egham) is the only worthwhile estate agency in Egham!
Within the same business day of our initial conversation, Ben from Your Move Egham, had scheduled multiple viewings of properties within my criteria, and negotiated all of my requirements into the contract.
Ask for Ben!
Seth Β· 7 February 2020
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5/5
GoogleSusan, the estate agent was so lovely and patient. She really listened to my requirements and showed me houses that she knew I would like. The paperwork took 2 days in total and then the inventory check was very quick as well. Perfect to find student accommodation. Would definitely recommend.
Nadia Β· 7 February 2019
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5/5
GoogleWhat can I say! Perfect, great performance, got good tenant even in 1 day. I deal with Hayley, she is great, wonderful service, also Cameron, all very good. Highly recommended
Suong Β· 6 February 2023
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4/5
GoogleHavenβt had the best time over the past 4 years with estate agents however thankyou to Della Frith for restoring our faith! Efficient, great communication and gets problems sorted!
Lynn Β· 6 February 2023
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5/5
GoogleGreat customer service from Cameron, he's shown us many properties in the Egham area and I would very much recommend using Your Move, especially if you are a student.
Amna Β· 6 February 2023
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1/5
GoogleJust awful. Stood in the pissing rain for an estate agent who never showed. Then they tried to show me a house yet "forgot" to mention it had no central heating and had mould in most rooms. Woman (Sue) was extremely rude over the phone without any provocation.
Robbie Β· 7 February 2017
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5/5
GoogleI WOULD JUST LIKE TO PUT ON RECORD WHAT A STAR GABBY IN THE MAINTENACE DEPARTMENT IS. THIS MUST BE A VERY CHALLENGING ENVIRONMENT TO WORK IN AND SHE DOES IT MOST EFFECIENTLY AND WITH A SMILE!
Nick Β· 6 February 2021
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5/5
GoogleI had a issue in my property and I spoke with Michelle Allford who helped me straight away and got everything fixed in a timely manner - she kept me up to date with what was happening thank you
Julie Β· 7 February 2020
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1/5
GoogleThe event that stands out most was the time they lost our passport photocopies, so they gave me a big stack of other people's passport photocopies to look through to try and find ours. Astounding breach of other's privacy!
Camilla Β· 7 February 2020
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5/5
GoogleGreat service, especially from Gabby and Della. Apartment and tenants were managed very professionally, and the turnaround time for each transaction was always very speedy. Happy to recommend.PositiveResponsiveness, Professionalism
Better Β· 26 October 2021
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5/5
GoogleRecently applied for my first mortgage with Riaan Knoesen at the your move Egham office. I found him very professional and informative. He secured an excellent fixed rate mortgage deal for us. I would highly recommend.
Ginny Β· 7 February 2020
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1/5
GoogleTerrible experience as a landlord, will be withdrawing my portfolio from this agency. Staff don't know what they are doing, patronising, rude with zero customer services skills. Run by your stereotypical estate agent types (all talk but no action)
J Β· 7 February 2017
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5/5
GoogleYour move have been brilliant with us I do recommend them to anyone all the staff are brilliant and have got time and for you to very friendly and helpful to
Alexandra Β· 6 February 2021
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5/5
GoogleHelped us find the right property and got us all sorted after being let down by another local agent. They kept us updated and even met us at the property with the keys to help move in.
Josh Β· 7 February 2017
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5/5
GoogleWe bought and sold our house in Egham with Your Move, they were great with both - professional, not too pushy, great with feedback and always helpful. Would happily recommend them ππ» β¦
Wendy Β· 7 February 2019
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1/5
GoogleAn absolutely appallingly service. They do not deserve even one star. The service is inadequate and inefficient, avoid at all costs. Through false promises and plain incompetence they will cost you time, money and sanity.
Callum Β· 7 February 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.