Every review we hold for the Egham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGeorgia the lady is very helpful in general and fast responsive to emails requests unlike most of the other estate agent. Everything went so smoothly and I got my dreamed flat secured in days. Will 100% recommond Your Move Egham to others
Jerry · 6 February 2022
Agent replied · 6 February 2024
Hi Jerry. Thanks for your amazing review. Well done Georgia, the great reviews keep coming! Kind regards Helen Garley
★★★★★ 5/5
GoogleI was in a real struggle trying to find a place to live when my mum fell unwell and I had to change universities. Georgia was very helpful and I now have a suitable place to live. Could not recommend tutus service enough!PositiveQuality
Lucy · 9 November 2021
Agent replied · 6 February 2024
Hi Lucy. So pleased we were able to help with your property search. Well done Georgia for another excellent review. Kind regards Helen Garley
★★★★★ 5/5
GoogleWe used Your Move in Egham for the first time this year. After dealing with a number of other estate agents it was a total delight to finally deal with professionals, in particular Ben Calder. He made the whole process of renting straight forward and hassle free. His level of customer service is honestly the best I have encountered in the industry and I have dealt with a lot of estate agents. I would not hesitate to use them again or recommend to a friend.PositiveResponsiveness, Professionalism
Britta · 26 October 2020
★★★★★ 5/5
GoogleHayley and Charlotte worked together selling our rental property in Sunbury-on-Thames. They were proactive, helpful and provided regular updates. Their communication was excellent! As we are living abroad, they liaised with various service providers to help get quotes. They provided relevant information to our conveyancer in immediately and were very responsive to all our questions. They were very professional.
Coral · 27 June 2024
Agent replied · 25 October 2024
Hello Coral
Charlotte and I are really pleased we were able to sell your property after being one of our best landlords for so long.
Thank you for taking the time to leave us a review and we wish you both well
Hayley
★★★★★ 5/5
GoogleAbsolute amazing cooperation from Cameron, he was extremely helpful over the phone and understanding of our situation. He was able to liaise with the tenants and book us a last-minute viewing which ultimately resulted us loving and getting it in the span of 3 days!
I have talked to countless agents these past few months and no one was as ready to get the job done except Cameron. As soon as we met him and expressed our interest, he was extremely proficient in providing all details and communicating our questions to the landlord. Would definitely recommend his help and advice, we are now extremely excited for our student home for next year! Thanks so much!
Maitri · 6 February 2023
Agent replied · 6 February 2024
Thank you for posting such a brilliant review about Cameron, it is very appreciated. Kind regards Helen Garley
★★★★★ 5/5
GoogleThank you to the Egham branch of Your Move. The team of staff are knowledgable, friendly and supportive. Trina in particular has been very helpful to me. The branch is great.
Verity · 16 July 2025
Agent replied · 6 February 2024
Hello Verity, Its really been lovely to work with you for so many years - thank you for taking the time to leave a review for Della & Georgia
★★★★★ 5/5
GoogleI’ve moved in for almost 2 months and there were some serious maintenance issues I reported several times but no one followed up until Gabby took handle! Gabby is so helpful and truly keeps things in mind, all the problems are solved perfectly under her help! She followed up every process to make sure my requests are fulfilled. If every one working in Your Move or any other service industry has the same attitude like she has, all the customers will be satisfied as I am. Thank you Gabby:)
Y · 7 February 2020
★★★★★ 5/5
GoogleWhen I quickly signed up and asked them whether I can view the room today and they were able to accommodate me on the day I called. Less than 5 days of moving into my new apartment, I couldn't be any more happier. Thank you Ben!
Customer service is extremely helpful and they are always able to answer all of my questions!
Their availability is also quite good (you can walk in and they will be able to deal with you immediately) and there are no waiting lines. When I ask them if I can see the same room again they let me see it.
Yurie · 7 February 2020
★★★★★ 5/5
GoogleI am happy with choosing RightMove but I’d also like to specifically thank Dom for responding quickly to all my queries and arranging a virtual tour on a short notice.
Rameesha · 6 February 2023
Agent replied · 6 February 2024
Hi Rameesha. Thank you for posting such a great review about Dom. Kind regards
Helen
★★★★★ 5/5
GoogleCameron made the experience of finding a property extremely easy and stress free. He was very helpful along the way, couldn’t have asked for a better man for the job
Georgio · 6 February 2023
Agent replied · 6 February 2024
Great review, thank you for posting Georgio. Kind regards Helen Garley
★★★★★ 1/5
GoogleAwful.
Over the years, I've been the landlord for 7 properties. Your Move has been a terrible experience for me and my multiple student tenants. They take days to respond to urgent phone calls and emails. Account queries, or when households have broken ovens/fridges etc, this is unacceptable. Of all the agents I deal with, Your Move have consistently been the worst.
I only have 1 remaining property with them and am looking forward to moving elsewhere.
Daniel · 6 February 2023
Agent replied · 6 February 2024
Dear Daniel. I am really sorry you have not been happy with the experience you've had from Your Move. We take customer satisfaction very importantly and as such I would like to look into the issues further. Kind regards Hayley Freestone Lettings Manager
★★★★★ 5/5
GoogleMy experience of Your Move Egham has always been fantastic over the 2 years which I have used them to get student accommodation.
Georgia, one of the estate agents working in Egham, has always went beyond what's necessary to ensure that everyone understands what we are signing etc and is always more than happy to answer any questions we have.
Could not recommend higher...
Sam · 7 January 2024
Agent replied · 6 February 2024
Hello Sam, Thank you for taking the time to leave a review. I'm really pleased that I was able to find you a suitable property for the second year running. If I can be of any further help or if you have any friends still looking to find please do let me know. Georgia
★★★★★ 5/5
GoogleCharlotte and Hayley were very helpful :)
Joe · 27 June 2024
Agent replied · 25 October 2024
Hi Joe
Thanks for taking the time to leave Charlotte and myself a review, we both wish you all the best in your new home
Hayley
★★★★★ 5/5
GoogleI highly recommend the team at Your Move. They have been very helpful and have a great knowledge of the area. Gabby has been extremely helpful and has gone out of her way on many occasions
Lisa · 6 February 2022
Agent replied · 6 February 2024
Thank you for your great review. Kind regards Helen Garley
★★★★★ 5/5
GoogleDom was very helpful & professional - he went above and beyond in the service he provided. Also an excellent communicator - clear and concise. Thank you!
Razzaq · 6 February 2023
Agent replied · 6 February 2024
Many thanks Razzaq for posting such a glowing review about Dom. So pleased you had a positive experience with Your Move, Egham. Kind regards
Helen Garley
★★★★★ 5/5
GoogleGeorgia was extremely accommodating, organising multiple viewings for a student rental! Your Move also answered all of our questions quickly and thoroughly leaving no stone unturned.
B · 6 February 2023
Agent replied · 6 February 2024
Hello. Delighted to hear you have had such a great experience with Georgia and the Your Move team. Thank you for taking the time to post a review. Helen Garley.
★★★★★ 1/5
GoogleI am the mother of one of the students that used this service. I can not advise any body strongly enough not to use this agent.
I concur with the rest of the reviews strongly about the staff with the added bonus of their lack of understanding of the service they are providing around certain legislation around renting out property
It started off bad at the start of the academic year when we turned up after a nine hour journey to retrieve the keys in the opening hours they had posted on their web sight. Only to find they had closed. We had to find a hotel to stay in for two nights before my daughter and I could get into her house. Which was an extra cost we did not need or warrant.
Their excuse staff shortages and that they had to sort out an emergency. Well we were an emergency as no one had thought to take a mobile so they could deal with enquiries trying to use their facility when they should have been their.
Secondly we are trying to retrieve my daughter's deposit as we speak yes in September the tennancy ended at the beginning of July.
Again numerous phone calls no response to my emails at all and three different stories as to the situation of the deposit.
They did not even know it was being held in a secure deposit scheme.
So if you are renting using this organisation this academic year. Be aware be very aware.
So I rate this company minus unfortunately it does not go that far back
Karen · 7 February 2017
★★★★★ 5/5
GoogleYourMove Egham worked very hard to find me good tenants. There were a lot of viewings and some tenants pulled out after everything was agreed, but they carried on with enthusiasm until good tenants were found. In particular, Sue & Dean on the viewings, and Abbie on the admin, were excellent. When I phoned or emailed Abbie, she always came back to me really fast, which is quite unusual. I will definitely use them again when the need arises.
David · 7 February 2018
★★★★★ 5/5
GoogleGeorgia is very good and professional agent. I am so glad that she showed me this flat. I am also satisfied with communication with office staff. I am very satisfied with Landlord. Thank you very much.PositiveProfessionalism
Aleksandar · 26 October 2021
Agent replied · 6 February 2024
Dear Alex Thank you for taking the time to post such a great review about Georgia and the branch. Kind regards Helen Garley
★★★★★ 5/5
GoogleGreat customer service. Dom was especially helpful in suggesting the property and assisting us during the whole process. Very kind and efficient. Good for students.
Jemimah · 6 February 2023
Agent replied · 6 February 2024
Dear Jemimah. Thank you so much for posting such a glowing review about Dom. So pleased you had great experience with Your Move. Kind regards
Helen Garley
★★★★★ 5/5
GoogleExcellent experience, very responsive and i would like to thank Dom personally for his patience and determination to help me out with my documentation!
Nikola · 6 February 2023
Agent replied · 6 February 2024
Many thanks Nikola for your lovely review, I will definitely pass your comments onto Dom. Kind regards Helen
★★★★★ 5/5
GoogleLayla @ Egham branch of your move was absolutely fantastic. Helped to make the move less stressful and made sure she was available to answer any questions and to assist wherever she could
Well done & Thankyou Layla !
Debbie · 24 December 2024
Agent replied · 10 January 2025
Hello Debbie, So pleased Layla was able to to make your experience less stressful and get Jack moved in before Christmas. Happy New Year to you both
★★★★★ 5/5
GoogleI had been looking to rent a place for quite some time and had, therefore, dealings with a lot of local estate agents. Right Move stood out for me. Georgia in particular has been brilliant, very professional, reliable, helpful, friendly, trustworthy and on the ball. I was treated very well at all times by her and the team. All questions got answered, no empty promises made. I definitely recommend Your Move.
Ulrike · 6 February 2023
Agent replied · 6 February 2024
Many thanks Ulrike for taking the time to post such a great review about Geogria. Kind regards Helen Garley
★★★★★ 5/5
GoogleYour Move have been amazing in helping us find a student property for next year. Extremely helpful throughout the whole process and always quick to reply to emails with any questions we had. Overall a smooth and fantastic service!
Daniel · 14 December 2024
Agent replied · 28 December 2024
Thank you Daniel, we are pleased we could help you find your accommodation for next year.
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