5/5
GoogleHighly recommended solicitors, was kept in the loop throughout the whole process, my emails and questions were answered very promptly and everyone I dealt with were friendly and very helpful.
Trusted Agent profile · Edinburgh
WATERMANS Edinburgh reviews
★★★★★
580 reviews across 2 platforms
5-10 Dock Place, Edinburgh, EH6 6LU
WATERMANS's office in Edinburgh, at 5-10 Dock Place, is rated 4.8 out of 5 across 580 reviews on two platforms, including 571 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for WATERMANS, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
Google5/5
GoogleA really professional service but with a relaxed approach to what is often a stressful process. Never pushy, always efficient, Watermans Legal took care of everything and made it all straightforward. They really took the pressure off - I highly recommend them.
5/5
GoogleAbsolutely fantastic service from Wright and Co ( Watermans Legal ) recently when arranging to do my will. Very efficient, thorough, courteous service from Shawn who went out of his way to help me and communicated clearly at all times. No hesitation in recommending this firm.
5/5
GoogleOutstanding service especially from Louise Stenhouse who was dealing with myself. She was in constant contact, and if I had an issue she did her up most best to resolve any issues. I would highly recommend Watermans. Pleasure to deal with.
5/5
GoogleThey are really professional in there work. Some unprofessional ruined my claim.but Stacey Moore sort out everything. I am very happy and will recommended to others. Watermans solicitors you are the best. ThanksPositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleThe Solicitor that handled my Johnny Richardson. He was polite clear in his instruction and went the extra mile when he really didn't have to. Couldn't recommend anybody but Watermans
5/5
GoogleFirst class service from start to finish ,our representative kept in touch regularly and as a result everything went smoothly, I did feel they had my best interests at heart
5/5
GoogleI used Watermans last year after I was involved in a car accident and was injured. My call handler was Mollie Simpson and I was kept informed every step of the way, the process was hassle free and I would highly recommend Watermans to anyone.
5/5
GoogleIt was an absolute pleasure dealing with Shawn. He constantly put our minds at ease during what turned out to be a lengthy property purchase process. Nothing was too much trouble. A great guy to deal with and a great company. Would highly recommend them!
5/5
GoogleVery helpful,professional and understanding.
Agent replied · 6 July 2023
Thanks Demi
4/5
GoogleFriendly staff and open later than most lawyers....
Agent replied · 6 July 2023
Thanks for your feedback Craig
5/5
GoogleGreat service,handled things really well for me.highly recommened.10/10
Agent replied · 6 July 2023
Thanks for your feedback - we are delighted you are happy with our service
5/5
GoogleI found Mr Johnny Richardson extremely professional, very diligent, helpful and consistently informative throughout my entire dealings with him. Couldn't find a fault from start to finish, would deffinately recommend.
5/5
GoogleThe service was excellent professional but friendly with first class customer service. Both John Kelly and a Sean Savage assisted me quickly and efficiently and would like to thank them for assisting me successfully with my claimPositiveResponsiveness, Professionalism
5/5
GoogleI have had a very good experience with watermans mr richerdson in particular. Handled my case with ease and was always available to talk if i had any questions So a big thank you to all the watermans staff
5/5
GoogleWatermans made my property purchasing experience very enjoyable. As a first time buyer I had absolutely no idea what I was doing so I was glad to have their support Cheers, DavePositiveResponsiveness, Quality, Professionalism
5/5
GoogleMy claim was handled by Johnny Richardson who kept me informed of all aspects when they arose. A very easy process on my part. Thankyou Watermans
5/5
GoogleI have had a thoroughly straight forward hassle free experience. I was kept informed every step of the way, without query, about the progress of my case.
5/5
GoogleJohn Kelly dealt with my claim and provided an Excellent service very friendly, helpful and fast at responding to provide any assistance with any questions or issues that I had, would highly recommend!
5/5
GoogleExcellent, professional service all round.
Agent replied · 6 July 2023
Thanks Cheryl
5/5
GoogleOverall I received a very professional experience and service from Stacey at Watermans. Information and communication was available as required. I would recommend and be more than happy to use them again.PositiveProfessionalism
4/5
GoogleVery helpful. I just phoned them and they said we are not the right solution for you however they have given me a very useful advice.
5/5
GoogleShawn Wood acted for us on a property sale. Very professional, kept us updated and went the centra Mike when the buyer was being difficult. Would definitely recommendPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWatermans Handled my accident claim and handled it professionally and courteously. Staff were always willing to handle any questions I had and kept me updated at every stage of the process.PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about WATERMANS Edinburgh
How many reviews does WATERMANS Edinburgh have?
WATERMANS's Edinburgh office has 580 reviews across two platforms: 571 on Google, 9 on Facebook (across the whole business).
What is WATERMANS Edinburgh's rating?
WATERMANS Edinburgh is rated 4.8 out of 5 across all 580 reviews, and 4.8 out of 5 on Google from 571 reviews.
Has WATERMANS won any awards?
Yes. In The Trusted Agent 2026 awards: WATERMANS, Edinburgh won Trusted Agent.
Where is WATERMANS's Edinburgh office?
WATERMANS Edinburgh, 5-10 Dock Place, Edinburgh, EH6 6LU.
