Umega Lettings Edinburgh reviews

★★★★★ 5/5

Google

Emily at Umega Lettings has been an absolute delight to deal with. Responds quickly to emails, always very professional and friendly and always does her best to help us out. Compared with the other letting agencies my boyfriend and I are used to dealing with, Umega have been absolutely stand out in their quality and customer service. I would definitely recommend them.

Imogen · 28 November 2018

★★★★★ 5/5

Trustpilot

I was help by Catherine she was very…

I was help by Catherine she was very helpful. Answered all my questions I’ll definitely recommend her

Thebosslyd · 14 October 2025

★★★★★ 5/5

Google

My wife and I decided to rent out our flat after moving to a new house. The flat needed extensive renovation including rewiring, decorating and new flooring. In addition we had other work to do to such as upgrading furniture coverings. This took a long time partly because of the amount of work but also because of delays due to Covid. Umega were always there to guide and recommend as well as book appropriate services, we were of course free to go elsewhere if we wished. Natasha looked after us for most of the time with great expertise, never trying to hurry us. The flat was then advertised without delay and we had tenants in place quickly. It is early days but so far everything has gone very smoothly (deposit collected by Umega, first rental payment processed quickly) and we fully expect that to continue.

K · 31 May 2022

★★★★★ 5/5

Google

Great letting agency! I've rented through them twice, and the experience was always smooth and friendly. The office is very accessible. It's easy to pop in for a quick question. It's nice that their information for tenants is very streamlined!

Lucien · 1 April 2023

★★★★★ 5/5

Google

I am renting out our flat through UMEGA and have had excellent and efficient service and support from this company. Everyone I have dealt with has been friendly and professional. I highly recommend UMEGA both for tenants and for landlords.

Caroline · 1 April 2023

★★★★★ 5/5

Google

Umega is a trusted letting and estate agency. I have received superb service from them. Staffs are very supportive and friendly.

Rafiqul · 22 June 2024

★★★★★ 1/5

Trustpilot

DEFINATELY AVOID AT ALL COSTS!

If you are looking to rent in Scotland avoid these crooks at all costs, they start of all smiles and nice to get you in and then they become the worst experience ever. But most importantly they will fight tooth and nail to keep as much of your deposit as possible please please beware! My husband and I handed the keys back to a 2 bed flat that was pristine as the day the day we took it (which was just 1 year let) as well as having it professionally cleaned by a third party, and they came back with a list of the most ridiculous 'repairs' you could possibly imagine and charging hundreds of pounds for them. We ended up with a tiny portion of our deposit and lots of patronising and condescending remarks. It was a horrible experience, please please do not let a property from these people. I also dont believe a number of the 'reviews' below are not written by Umega themselves.

Brighton · 23 May 2022

★★★★★ 5/5

Google

My partner and I rented a one bedroom property with Umega for around 18 months. Our property manager Callum and the company as a whole were always very easy to deal with. They addressed any issues we had quickly and efficiently. Overall we had a very positive experience with Umega, and would happily recommend them to any prospective tenants.

David · 28 November 2019

★★★★★ 5/5

Google

The very best lettings agency. Renting with Umega has been so so easy, the team get things arranged and sorted super quick and the systems are set up to make it as easy as possible for everyone. I couldn't imagine a better service!

Luke · 27 November 2022

★★★★★ 5/5

Google

This letting agency was wonderful to work with. The team there are highly professional and they have outstanding communication. I felt the process from searching with them to signing the lease was flawless and made the experience quite straightforward. I also want to point out that as an expat I required a bit more hand holding and the team there could not have been more patient and informative, great service!

Erin · 10 May 2023

★★★★★ 5/5

Google

Omega online experience was very helpful, especially the staff Yazmin supported us very well.Recommended to all…. Thank You so much🙏 …

Dayana · 22 August 2025

★★★★★ 5/5

Google

Rachel from UMEGA has been great with regular and accurate updates. She helped me with my queries and secured excellent tenants.

M · 22 August 2025

★★★★★ 5/5

Google

Ioni did a wonderful job. She followed up on some issues we were experiencing and kept us informed along the process.

Karen · 22 August 2025

★★★★★ 5/5

Google

I would highly recommend Umega for the sale of your home.We just concluded a sale and both Natasha and Daniel have been so helpful with everything from organising viewings to the dressing of our apartment.With their help the apartment sold in a matter of weeks. Thanks for everything, Carmel Brennan Ireland

Carmel · 13 July 2024

★★★★★ 5/5

Google

I am thankful to Philip Newton as he is very helpful whenever I have issues with the flat that I am renting. He can manage very well with immediate response for any issues I raised regarding the flat. I am one of the satisfied clients of Umega Lettings. Many thanks.☺️

Maria · 25 July 2024

★★★★★ 5/5

Google

From the first moment of emailing Umega I had very professional and very helpful communication from Robert, Claire and Upod3 team. They were understanding of my current position and were very quick to respond as I was setting up my flat to let in a timely manner. Would highly recommend Umega to any potential landlords.

Harris · 27 November 2020

★★★★★ 5/5

Google

Francesca Pulisci the letting negotiator is outstanding she really cares and is a credit to the company and a great negotiator to have working for you

Maggiedayable · 22 June 2025

★★★★★ 5/5

Google

Very positive experience with Kellie. Flat inspections can feel a little intrusive sometimes, but Kellie has an easy, friendly personality which immediately put me at ease.

Sarah · 22 June 2025

★★★★★ 5/5

Google

Ioni always makes sure my needs are met in a timely manner and communicates clearly and as early as possible to ensure expectations are set correctly.

Sarah · 22 June 2025

★★★★★ 5/5

Google

Lydia who is my house manager provides excellent support . Umega is really a good letting agent to work with , especially during maintenance times .

Praveen · 22 June 2025

★★★★★ 5/5

Google

Just started using Umega Property Management services and have been very impressed. The experience so far has been excellent. Professional, efficient and very helpful, in every aspect of the process of letting our property. We have been kept well informed every step of the way. Many thanks to all of the team for your efforts and hard work.

Andrew · 28 November 2019

★★★★★ 5/5

Google

I have had a great experience with Umega- Courtney has always been extremely helpful with any requests that I have had.

Mikayla · 26 May 2024

★★★★★ 5/5

Google

My partner and I rent our current flat through Umega Lettings. The entire process of signing the contract was smooth and we received help when we needed it. When something in the flat needs a fix, they're very quick with replying to our emails and sending contractors to take care of the issue. The people at Umega are nice and efficient.

Diana · 28 November 2017

★★★★★ 5/5

Google

It has been a great journey to work with Umega team to secure my place. Umega team has been very effective and professional. I am happy to work with Umega for my rental.

Sam · 29 August 2023